Kris Smith Quality Horses

Review: Kris Smith sold me a horse that medically was crippled prior to me buying it. My vetrinarian diagnosed this horse with ring bone in which he has had for a long time. I I bought the horse on his word he said all of his horses are medically sound. He had a friend of his haul the horse from Pennsylvania into Ohio via without a coggins test or health papers which I was told they were in the mail still haven't received them. I thought hauling livestock into another state without proper paperwork is illegal. He broke our contract as no coggins or health papers were provided.I paid the guy shipping the horse 200 dollars the trailer was suppose to be enclosed it was not the wind chill was below zero he arrived in a stock trailer completely open. I paid 2000 dollars for the horse he overcharged the credit card still waiting waiting on my refund. As my horse has been lame we sought out a vet he told that the horse has ring bone a condition he has had for a long time. My 15 year was planning on riding this horse to compete in. Kris reassured me that all of his horses are sound not in this case because the slightest bit of arena work makes this horse lame. I tried everything to help this horse I tried to resolve the issue with Kris but he hung up on me during our phone call. My receipt he provided has no date on it.Desired Settlement: Refund and would like him to quit advertising horses that are lame. Kids get attached to their pets. This is an awful situation.

Review: I purchased a horse from Kris and he told me he was a calm dead broke trail horse. That was exactly what I wanted. He rode this horse and then I did and he was great. I got him home and he was a total different horse. I've had two trainers work with him now and he is not the horse I bought. Did not find any medical problems . We are thinking the horse was drugged. I spent $2000 on this horse that was supposed to be very trained and now I have to spend a ton of money on training to get this horse where I want. I got a hold of his original owner from his papers and he said he has NEVER had any training. This is so wrong to do to people. Luckily no one got hurt.Desired Settlement: I would like half of my money back. $1,000 to help cover training expenses.

Business

Response:

This is Kris S[redacted] responding to a customer complaint from [redacted]. Id number [redacted].I personaly do not remember the horse or [redacted] as we sell alot of horses in a years time and since the purchase of the horse is coming up on a year ago. I have never drugged a horse. She states the horse has rode great at my place , it is impossible for me to guarantee what a horse will do after they leave my control and possession. If [redacted] would of called and let me know the horse was not working out I would have traded her for another horse as I offer to anyone who buys a horse from me that if they dont work out and the people are nice I will always trade for anther horse within a month. It is impossible for me to do anything to help [redacted] when she never calls and tells me she is having a problem. Instead of turning this into the Revdex.com all she had to do was pick up the phone and call me and I would have been more then happy to trade her out for a equal value horse. Which is way more then most other people that sell horses will do as they most all sell them as is with no refunds and trade backs. Thank You, Kris S[redacted]

Consumer

Response:

Review: I purchased a horse for $1600 for my children in June 2nd 2014. [redacted] told me that the horse was in perfect health and perfect for children. Upon getting the horse home he started to have issues. I had a vet come out and look at him and was told that the horse has an old injury that could not be fixed. He would need special shoes, which are very expensive and that still will not SOLVE the problem! I have tried to contact [redacted] numerous times and he does not answer my calls or emails! I dont mean to sound insensitive but I spent alot of money on this horse, fuel and medical bills already and my children cannot even ride this horse! I would like to bring the horse back and get a full refund but [redacted] will not even speak to me!Desired Settlement: Full refund for Horse and medical and fuel bills