I place an order with the company on 6/20/from an Instagram advertisement I have never received the order Contact information provided on the website in invalid I have left numerous messages and voice messagesthere has been no return contact from the company They have charged my bank account $ I am thinking this is not a legit company and they are still advertising on Instagram
In September I purchase some items from The Oil Box Company, I paid also $for prime shippingMy bank paid the items on September 9th I waited several months and I contacted the companyThe Customer Service Representative, stated that the order was still in the warehouse and that the order will be submitted to be sentOn December 1st I contacted them again via text messages from the companyThe Customer Service Rep stated that the problem was not fixed and that she will fix itRep stated that she had found the previous messagesRep also states that my packet will be shipped and delivered in to weeks; Rep will give me the $for prime shipping I received an e-mail on December 27th that the order was delivered “as of 12/Please let us know if you have any other questions or concerns.” I did not received it, I ask if there was a tracking obviously if they know when “the packet was received” they have a tracking numberAll they said was “have you contacted the p
My grandmother got swindled by this siteShe thought it was a legit company and has recently really gotten into essential oils and wanted to get some diffuser necklaces as Christmas gifts She ordered back in October and it's now mid-December and she has neither received her items or been able to get ahold of anyone to see what is the matter She did call them once and get an answer but they had no record of her having made an order, and she said that she didn't even get a confirmation number! I'm writing this review to keep others from being scammed by these folksThey handle things extremely unprofessionally and all I've heard are bad reviews We're going to check her bank statements and make sure they only charged her once and are chalking this up to a learning experience, but this was all utter nonsense
days ago I submitted a multiple item order via the companys online store (https://theoilbox.co/) including a "prime shipping" option in which the items were supposed to be sent out in dayThe money was debited from my checking account within hoursI've tried contacting them on their website more than twice, have tried calling the number listed on their facebook page numerous times (which is the same number listed on Revdex.com, but this number just sends to a voicemail and my messages were not returned), and have sent messages to them through their facebook page twice- all attempts for contact with the company got no responseThe order confirmation/receipt from the "business" has no confirmation number on it and numerous people have been posting on their facebook page about how none of them are receiving their items, but the company is just deleting those messages/reviews so people keep buying from themSince I never received my items, and have tried to contact them and they d
I bought a product from The Oil Box on October 13, I emailed the company November 10, about not recieving my orderThey contacted me back November 17, about never having my informationI sent my confirmation and receipt emails, but I haven't heard back from them
I ordered necklaces from this company and the money was taken immediately from my accountThis was the beginning of August It is now the beginning of October and no necklaces I have emailed several times, I have made multiple phone calls and even inboxed the company via their facebook page and never got any replyI was also blocked from their webpage as well as my posts deleted from their wall
I ordered a necklace August 5th, I paid extra to have my order sent faster (move to the front of the line was the advertisement) I have still not received the diffuser necklace I ordered I have emailed different addresses I found I have tried to contact them through Facebook I left a review and have been blocked from liking or posting anything to their page I have called the number only to have it place me on hold then hang up I have no other recourse to get my money back
Wrong merchandise was shippedBusiness customer support was contacted via email provided on their websiteOne response was received from business which stated, “Hi ***,
Thanks so much for your email, and I'm very sorry for the errorPlease check your inbox or junk mail for the return shipping label and postage, and once we receive the necklaces we will send a replacement or issue a full refundYou can also go to theoilbox.co/pages/returns for more information on the return policiesPlease send a note with the necklace letting us know what you would like to do, and let us know if you have any questions or concerns
With warm regards
--
-The Oil Box Customer Service Team
No shipping label or postage was provided via emailA second email was sent to support informing them of issue and that their was a conflict with the return policy listed in the above response from themWhen you visit the listed email return page above; it states that the consumer is responsible for t
Beware, not a trustworthy companyOrdered directly from them and never received the productThey do not return phone calls or e-mail inquires regarding the orderWorst customer service that I have ever had the displeasure to encounterLooking at the Revdex.com website you'll see that this is not an uncommon practice with them
In September I purchase some items from The Oil Box Company, I paid also $for prime shippingMy bank paid the items on September 9th
I waited several months and I contacted the companyThe Customer Service Representative, stated that the order was still in the warehouse and that the order will be submitted to be sentOn December 1st I contacted them again via text messages from the companyThe Customer Service Rep stated that the problem was not fixed and that she will fix itRep stated that she had found the previous messagesRep also states that my packet will be shipped and delivered in to weeks; Rep will give me the $for prime shipping
I received an e-mail on December 27th that the order was delivered “as of 12/Please let us know if you have any other questions or concerns.”
I did not received it, I ask if there was a tracking obviously if they know when “the packet was received” they have a tracking numberAll they said was “have you contacted the p
Purchased a product from this company that they were sellingThey charged my credit card right away however I never received my itemI called the phone number listed with the company but never reached anyoneI left messages but no one called me backI emailed the company asking about when I would receive the product but never received a replyThe company is a scam and is stealing peoples moneyI would like my money refunded
Seller shipped diffusers and did not protect the product in any wayof the were busted and took over a month to shipSeller will not answer customer service calls and have blocked me on facebookI got an email telling me to contact the post office for the damageThey charged my credit card for over for these worthless things
On December 3, I ordered three essential oil diffuser necklaces from The Oil Box in Pleasant Grove, UTI received the following confirmation, dated December 3, 2018: "Order number *** has been confirmed."
On December 10th, I received an email from the USPS, indicating "A shipping label has been prepared for your item at 7:p.mon December 4, in Pleasant Grove UT This does not indicate receipt by the USPS or the actual mailing dateTracking number (could not be entered here because the Revdex.com site thought it was a credit card number)." In searching this USPS tracking number, we continue to receive the same message, STILL
Obviously, a mailing label was created by The Oil Box, but the merchandise was never delivered to the USPS
Numerous emails to The Oil Box have yielded no appreciable resultsThe most recent reply from The Oil Box was a curt "Your order has been shipped/s/ The Oil Box"
Obviously, IT HAS NOT been shippedAttempts to reach a live per
I ordered necklaces at plus express shipping each plus front of line shipping from this company online 10/22/I never received my orderI called the 1-number providedIt goes straight to voice mailI left a messageI have sent emails to the customer service email with no replyNo one has contacted me and I believe at this point it is not even a companyI feel this should be investigated so this doesn't happen to anyone elseI would like my money returned but I cant get anyone to contact me backAny help in this matter would be greatly appreciated
I tried to purchase diffuser from the website of The Oil Box, would not let me complete order without reviewing oils, scrolling the page I accidently hit a purchase of more diffuser's, would not let me Edit the order, when I tried to go back to order page it entered my order with Did not want this amountI immediately canceled my card, but didn't helptried several times to call help # 1-888-708-6457, never got anyone, only a recording to leave a message which I did several times for several days & weeksTried the active chat, no response, tried contact information, all of them, no response, ever from anyoneNo information as to how to use the diffuser and no statement sent with shipmentI even went to the address on the shipment box, doesn't exist
I place an order with the company on 6/20/from an Instagram advertisement
I have never received the order
Contact information provided on the website in invalid I have left numerous messages and voice messagesthere has been no return contact from the company
They have charged my bank account $
I am thinking this is not a legit company and they are still advertising on Instagram
I clicked on something to purchase a single item something to the tune of plus shipping and handling Once I had gotten all my information in I was spammed with a whole bunch of other offers to which I clicked no on allWhen I got to the end it said that I would be charged for instead of and there was no way to cancel it I contacted them at least a dozen times both immediately and through out the day leaving half a dozen voicemails requesting that the order be canceled or changed They never replied to me when they finally have got back to me (moments ago days after purchase) it was only to say it's too late your order has already been shippedNot only did I contact them via phone but also email and when they finally got back to me it was only via email to tell me it was too lateFYI whenever calling them you never get ahold of a representative you get automated dialer that says it is going to connect you to an agent but always sends you to voicemailThis feels lik
I place an order with the company on 6/20/from an Instagram advertisement I have never received the order Contact information provided on the website in invalid I have left numerous messages and voice messagesthere has been no return contact from the company They have charged my bank account $ I am thinking this is not a legit company and they are still advertising on Instagram
In September I purchase some items from The Oil Box Company, I paid also $for prime shippingMy bank paid the items on September 9th I waited several months and I contacted the companyThe Customer Service Representative, stated that the order was still in the warehouse and that the order will be submitted to be sentOn December 1st I contacted them again via text messages from the companyThe Customer Service Rep stated that the problem was not fixed and that she will fix itRep stated that she had found the previous messagesRep also states that my packet will be shipped and delivered in to weeks; Rep will give me the $for prime shipping I received an e-mail on December 27th that the order was delivered “as of 12/Please let us know if you have any other questions or concerns.” I did not received it, I ask if there was a tracking obviously if they know when “the packet was received” they have a tracking numberAll they said was “have you contacted the p
My grandmother got swindled by this siteShe thought it was a legit company and has recently really gotten into essential oils and wanted to get some diffuser necklaces as Christmas gifts She ordered back in October and it's now mid-December and she has neither received her items or been able to get ahold of anyone to see what is the matter She did call them once and get an answer but they had no record of her having made an order, and she said that she didn't even get a confirmation number! I'm writing this review to keep others from being scammed by these folksThey handle things extremely unprofessionally and all I've heard are bad reviews We're going to check her bank statements and make sure they only charged her once and are chalking this up to a learning experience, but this was all utter nonsense
days ago I submitted a multiple item order via the companys online store (https://theoilbox.co/) including a "prime shipping" option in which the items were supposed to be sent out in dayThe money was debited from my checking account within hoursI've tried contacting them on their website more than twice, have tried calling the number listed on their facebook page numerous times (which is the same number listed on Revdex.com, but this number just sends to a voicemail and my messages were not returned), and have sent messages to them through their facebook page twice- all attempts for contact with the company got no responseThe order confirmation/receipt from the "business" has no confirmation number on it and numerous people have been posting on their facebook page about how none of them are receiving their items, but the company is just deleting those messages/reviews so people keep buying from themSince I never received my items, and have tried to contact them and they d
I bought a product from The Oil Box on October 13, I emailed the company November 10, about not recieving my orderThey contacted me back November 17, about never having my informationI sent my confirmation and receipt emails, but I haven't heard back from them
I ordered necklaces from this company and the money was taken immediately from my accountThis was the beginning of August It is now the beginning of October and no necklaces I have emailed several times, I have made multiple phone calls and even inboxed the company via their facebook page and never got any replyI was also blocked from their webpage as well as my posts deleted from their wall
I ordered ONE (1) diffuser I was charged for SIX (6) They have not replied to my phone calls, voicemails nor emails
I ordered a necklace August 5th, I paid extra to have my order sent faster (move to the front of the line was the advertisement) I have still not received the diffuser necklace I ordered I have emailed different addresses I found I have tried to contact them through Facebook I left a review and have been blocked from liking or posting anything to their page I have called the number only to have it place me on hold then hang up I have no other recourse to get my money back
Wrong merchandise was shippedBusiness customer support was contacted via email provided on their websiteOne response was received from business which stated, “Hi ***,
Thanks so much for your email, and I'm very sorry for the errorPlease check your inbox or junk mail for the return shipping label and postage, and once we receive the necklaces we will send a replacement or issue a full refundYou can also go to theoilbox.co/pages/returns for more information on the return policiesPlease send a note with the necklace letting us know what you would like to do, and let us know if you have any questions or concerns
With warm regards
--
-The Oil Box Customer Service Team
No shipping label or postage was provided via emailA second email was sent to support informing them of issue and that their was a conflict with the return policy listed in the above response from themWhen you visit the listed email return page above; it states that the consumer is responsible for t
I ordered one diffuser for $39,99, I was shipped six and charged $ I call the company and leave messages but they don’t return my calls
Beware, not a trustworthy companyOrdered directly from them and never received the productThey do not return phone calls or e-mail inquires regarding the orderWorst customer service that I have ever had the displeasure to encounterLooking at the Revdex.com website you'll see that this is not an uncommon practice with them
In September I purchase some items from The Oil Box Company, I paid also $for prime shippingMy bank paid the items on September 9th
I waited several months and I contacted the companyThe Customer Service Representative, stated that the order was still in the warehouse and that the order will be submitted to be sentOn December 1st I contacted them again via text messages from the companyThe Customer Service Rep stated that the problem was not fixed and that she will fix itRep stated that she had found the previous messagesRep also states that my packet will be shipped and delivered in to weeks; Rep will give me the $for prime shipping
I received an e-mail on December 27th that the order was delivered “as of 12/Please let us know if you have any other questions or concerns.”
I did not received it, I ask if there was a tracking obviously if they know when “the packet was received” they have a tracking numberAll they said was “have you contacted the p
Purchased a product from this company that they were sellingThey charged my credit card right away however I never received my itemI called the phone number listed with the company but never reached anyoneI left messages but no one called me backI emailed the company asking about when I would receive the product but never received a replyThe company is a scam and is stealing peoples moneyI would like my money refunded
Seller shipped diffusers and did not protect the product in any wayof the were busted and took over a month to shipSeller will not answer customer service calls and have blocked me on facebookI got an email telling me to contact the post office for the damageThey charged my credit card for over for these worthless things
I ordered ONE (1) diffuser I was charged for SIX (6) They have not replied to my phone calls, voicemails nor emails
On December 3, I ordered three essential oil diffuser necklaces from The Oil Box in Pleasant Grove, UTI received the following confirmation, dated December 3, 2018: "Order number *** has been confirmed."
On December 10th, I received an email from the USPS, indicating "A shipping label has been prepared for your item at 7:p.mon December 4, in Pleasant Grove UT This does not indicate receipt by the USPS or the actual mailing dateTracking number (could not be entered here because the Revdex.com site thought it was a credit card number)." In searching this USPS tracking number, we continue to receive the same message, STILL
Obviously, a mailing label was created by The Oil Box, but the merchandise was never delivered to the USPS
Numerous emails to The Oil Box have yielded no appreciable resultsThe most recent reply from The Oil Box was a curt "Your order has been shipped/s/ The Oil Box"
Obviously, IT HAS NOT been shippedAttempts to reach a live per
I ordered necklaces at plus express shipping each plus front of line shipping from this company online 10/22/I never received my orderI called the 1-number providedIt goes straight to voice mailI left a messageI have sent emails to the customer service email with no replyNo one has contacted me and I believe at this point it is not even a companyI feel this should be investigated so this doesn't happen to anyone elseI would like my money returned but I cant get anyone to contact me backAny help in this matter would be greatly appreciated
I tried to purchase diffuser from the website of The Oil Box, would not let me complete order without reviewing oils, scrolling the page I accidently hit a purchase of more diffuser's, would not let me Edit the order, when I tried to go back to order page it entered my order with Did not want this amountI immediately canceled my card, but didn't helptried several times to call help # 1-888-708-6457, never got anyone, only a recording to leave a message which I did several times for several days & weeksTried the active chat, no response, tried contact information, all of them, no response, ever from anyoneNo information as to how to use the diffuser and no statement sent with shipmentI even went to the address on the shipment box, doesn't exist
I place an order with the company on 6/20/from an Instagram advertisement
I have never received the order
Contact information provided on the website in invalid I have left numerous messages and voice messagesthere has been no return contact from the company
They have charged my bank account $
I am thinking this is not a legit company and they are still advertising on Instagram
I clicked on something to purchase a single item something to the tune of plus shipping and handling Once I had gotten all my information in I was spammed with a whole bunch of other offers to which I clicked no on allWhen I got to the end it said that I would be charged for instead of and there was no way to cancel it I contacted them at least a dozen times both immediately and through out the day leaving half a dozen voicemails requesting that the order be canceled or changed They never replied to me when they finally have got back to me (moments ago days after purchase) it was only to say it's too late your order has already been shippedNot only did I contact them via phone but also email and when they finally got back to me it was only via email to tell me it was too lateFYI whenever calling them you never get ahold of a representative you get automated dialer that says it is going to connect you to an agent but always sends you to voicemailThis feels lik