I never received the product and when I called to complain about it they said they were going to refund my money and they charged my card again I got an email saying thank you for your order and charged my card
Order #*** confirmed
Nov at 6:PM
To
*** Message body
The Oil Box
ORDER #***
Thank you for your purchase!
Hi ***, we're getting your order ready to be shippedWe will notify you when it has been sent
View your order
Order summary
Tree of Life Necklaces ×
$
Subtotal
$
Shipping
$
Total
$USD
They blocked me from Facebook and tons of people were reporting the same problem and they didnt get their items ordered and the site was a scam FYI
*** ***
The item I received was not the same item I purchased..the quality was extremely poorI reached out to customer service to get a refundThe phone number does not actaully comnect to any costumer service representativeIt either plays hold music for approximately seconds and then goes silent, or it goes directly to a generic voicemail boxI have called over times and left messagesI have emailed their email approximately or times as wellI receieved generic email (after my 3rd email) that did not address a single concernIt did not provide the name of a representative..it only stated how to print a return labelIt did not even discuss processing a refundI have posted complaints on the company's social media pages, and they spam my commentsPlease stop them from stealing anyone else's money
I also ordered the necklaces from The Oil Box and never received my order These necklaces are supposed to be gifts, I have called and left messages and emailed their customer service with no responseThe order was paid for but never received my necklaces
I never received an order that I placedThey charged me for itSent me a shipment notification email but when I track it, it only says that a label was created
I ordered necklaces and one bracelet for my GranddaughterThey charged me for necklaces and one braceletThey don’t answer their phone and I emailed them to no avail
DO NOT DO BUSINESS WITH THIS COMPANY! stars is not an option otherwise that is what I would give Company is not providing what they claim to be selling Stainless steel does not rust I happened to have my hair up and my husband wanted to know what was wrong with my neck Turns out that I had been sweating and the chain rusted I contacted them via email and was told their return policy is days and given the link to purchase more products I did reply that I only wanted what I purchased and what they advertised Giving them the benefit of doubt that perhaps I just got a defective chain When all they wanted to do was sell me more products, I replied with why would I ever do business again with a company that doesn't stand behind their products I got no response Today I saw the same ad and the option to leave a comment or chat I was going to leave a comment Decided to give them another chance, perhaps I just got a bad agent Waited almost hours overall I was connected to "zendesk" twice with no reply only to be put back in que, every time being the first person in que Compared to the other complaints I've read here today, I feel lucky I will check my credit card for over and multiple charges If you haven't figured it out from everyone else's comments, Do not do business with this company! I will add this to the top as well in case people don't read this far
I have been trying to contact this company since October 4th, in regards to this company processing my order twiceI have sent them emails, messages on Facebook and called their number numerous times with no response at allThe order numbers are *** and ***
I purchased a five necklace set and an essential oil from The Oil Box on December The company charged my card immediately for the two transactionsI also paid for expedited postageToday is December and I still have not received either productI have emailed them twice and have gotten zero response from themI feel this is theft and fraud
I purchased necklaces on October 13, and have not received themI've called and emailed with no responseThey don't even let their customers know if things are on back order or apologize for the delayIf you post on their Facebook page asking about where your product is - they will delete your post and block youSocial media has a huge impact on business and once people start sharing about the bad business of this company - they won't last longThey need to at least return money to those who aren't going to get what they paid for
days ago I submitted a multiple item order via the companys online store (https://theoilbox.co/) including a "prime shipping" option in which the items were supposed to be sent out in dayThe money was debited from my checking account within hoursI've tried contacting them on their website more than twice, have tried calling the number listed on their facebook page numerous times (which is the same number listed on Revdex.com, but this number just sends to a voicemail and my messages were not returned), and have sent messages to them through their facebook page twice- all attempts for contact with the company got no responseThe order confirmation/receipt from the "business" has no confirmation number on it and numerous people have been posting on their facebook page about how none of them are receiving their items, but the company is just deleting those messages/reviews so people keep buying from themSince I never received my items, and have tried to contact them and they d
I ordered a necklace through this company November 20th and then on there web page asked if I would be interested in a bath bomb {one only for $13.97} they then charged me for a set of 4, plus no conformation just charged my card right awayI emailed them and called many timesI finally got ahold of one person and she told me the $would go back on my card in a couple of days it since has been a week and I can not get a hold of anyoneit will ring and say leave a voice mail or it will simply hang upLeaving emails doesn't help too for they will not return themToday the November 27th they send me an email saying my order has been shipped the necklace and bath bombsNow how can they ship both items when they are suppose to refund meI doubt I will even receive them since I have now seen so many bad reviews on this company I regret doing business with them
On 9/4/I ordered necklaces was an angel wings & was a turtle, I received an email stating it will take 3-days to leave tge warehouse then 7-business days for deliveryOn 10/17/I called the company and left a message with detailed information that I had yet to get my products and I gave them both confirmation numbersThey called back on 10/23/and told me the U.S.P.Shad delivered them on 9/5/I told them there is no way possible they were delivered in day from the time I ordered, she told me she would look into it and either call me back or email they did neitherI've called times since to no avail I paid $for each item one is a gift for my mother turtles remind her of her husband who passed away recently I just want my products
My grandmother got swindled by this siteShe thought it was a legit company and has recently really gotten into essential oils and wanted to get some diffuser necklaces as Christmas gifts
She ordered back in October and it's now mid-December and she has neither received her items or been able to get ahold of anyone to see what is the matter
She did call them once and get an answer but they had no record of her having made an order, and she said that she didn't even get a confirmation number!
I'm writing this review to keep others from being scammed by these folksThey handle things extremely unprofessionally and all I've heard are bad reviews
We're going to check her bank statements and make sure they only charged her once and are chalking this up to a learning experience, but this was all utter nonsense
I ordered a necklace through The Oil BoxI should have received it by October 17th the latestI have left a voice message, email, and Facebook messengerThey haven’t returned my call or messagesThey just seem like they don’t want to communicate with me at all
I purchased a "mixed package" of necklaces from The Oil Box on 11/17/ They sent me a receipt and a confirmation with no information on it I went online and verified they did have my order correctly and they did take my money immediately On the 27th tree of life (all the exact same) arrived I e-mailed them, they said sorry, I asked for an got a return label the next day I shipped the wrong order back to them They claimed they would "send my correct order as soon as they received the merchandise" Per usps tracking; they received the package on December the 2nd I've e-mailed every other day, messaged via their website, messaged via their facebook page, left voice mail messages They have not responded once They have not sent me the merchandise I paid for They won't reply to messages of any sort All I'm asking them for is either the correct order or my money back
I ordered necklaces from this company and the money was taken immediately from my accountThis was the beginning of August It is now the beginning of October and no necklaces I have emailed several times, I have made multiple phone calls and even inboxed the company via their facebook page and never got any replyI was also blocked from their webpage as well as my posts deleted from their wall
This company is so unfair They stole almost 300$
of my hard earned money for a small diffuser that did not workI ordered a small diffuser They sent me 6, What would I do with 6? I sent them back I never heard from them They will not return my calls
What the??? Necklace set ordered 11/ Received a confirmation # A week later I received a second, different confirmation # I emailed about this, confused, and was told that it was fine and my item was being shipped Then I received an email from a .gmail account, instead of theoilbox.co asking for my shipping address? I have sent a few emails about this and I have not gotten any reply Nor have I received my necklace set Called your customer service number which holds for minutes then hangs up What kind of racket is this???
I need to get a hold of someone asapI thought I ordered one diffuser and there were manyI was only supposed to be charged for oneI have sent several emails and your phone line does not go through***
On October 27, I ordered, from The Oil Box a pack of diffusersI paid an extra for priority shipping to receive within business daysit is now almost a month later and still have no producti received and email with my invoice and the seller has gotten the money but I have no product not even a tracing number as to when or if it was shippedI have tried calling, emailing and private messaging through facebook with no response
I never received the product and when I called to complain about it they said they were going to refund my money and they charged my card again I got an email saying thank you for your order and charged my card
Order #*** confirmed
Nov at 6:PM
To
*** Message body
The Oil Box
ORDER #***
Thank you for your purchase!
Hi ***, we're getting your order ready to be shippedWe will notify you when it has been sent
View your order
Order summary
Tree of Life Necklaces ×
$
Subtotal
$
Shipping
$
Total
$USD
They blocked me from Facebook and tons of people were reporting the same problem and they didnt get their items ordered and the site was a scam FYI
*** ***
The item I received was not the same item I purchased..the quality was extremely poorI reached out to customer service to get a refundThe phone number does not actaully comnect to any costumer service representativeIt either plays hold music for approximately seconds and then goes silent, or it goes directly to a generic voicemail boxI have called over times and left messagesI have emailed their email approximately or times as wellI receieved generic email (after my 3rd email) that did not address a single concernIt did not provide the name of a representative..it only stated how to print a return labelIt did not even discuss processing a refundI have posted complaints on the company's social media pages, and they spam my commentsPlease stop them from stealing anyone else's money
I also ordered the necklaces from The Oil Box and never received my order These necklaces are supposed to be gifts, I have called and left messages and emailed their customer service with no responseThe order was paid for but never received my necklaces
I never received an order that I placedThey charged me for itSent me a shipment notification email but when I track it, it only says that a label was created
I ordered necklaces and one bracelet for my GranddaughterThey charged me for necklaces and one braceletThey don’t answer their phone and I emailed them to no avail
DO NOT DO BUSINESS WITH THIS COMPANY! stars is not an option otherwise that is what I would give Company is not providing what they claim to be selling Stainless steel does not rust I happened to have my hair up and my husband wanted to know what was wrong with my neck Turns out that I had been sweating and the chain rusted I contacted them via email and was told their return policy is days and given the link to purchase more products I did reply that I only wanted what I purchased and what they advertised Giving them the benefit of doubt that perhaps I just got a defective chain When all they wanted to do was sell me more products, I replied with why would I ever do business again with a company that doesn't stand behind their products I got no response Today I saw the same ad and the option to leave a comment or chat I was going to leave a comment Decided to give them another chance, perhaps I just got a bad agent Waited almost hours overall I was connected to "zendesk" twice with no reply only to be put back in que, every time being the first person in que Compared to the other complaints I've read here today, I feel lucky I will check my credit card for over and multiple charges If you haven't figured it out from everyone else's comments, Do not do business with this company! I will add this to the top as well in case people don't read this far
I have been trying to contact this company since October 4th, in regards to this company processing my order twiceI have sent them emails, messages on Facebook and called their number numerous times with no response at allThe order numbers are *** and ***
I purchased a five necklace set and an essential oil from The Oil Box on December The company charged my card immediately for the two transactionsI also paid for expedited postageToday is December and I still have not received either productI have emailed them twice and have gotten zero response from themI feel this is theft and fraud
I purchased necklaces on October 13, and have not received themI've called and emailed with no responseThey don't even let their customers know if things are on back order or apologize for the delayIf you post on their Facebook page asking about where your product is - they will delete your post and block youSocial media has a huge impact on business and once people start sharing about the bad business of this company - they won't last longThey need to at least return money to those who aren't going to get what they paid for
days ago I submitted a multiple item order via the companys online store (https://theoilbox.co/) including a "prime shipping" option in which the items were supposed to be sent out in dayThe money was debited from my checking account within hoursI've tried contacting them on their website more than twice, have tried calling the number listed on their facebook page numerous times (which is the same number listed on Revdex.com, but this number just sends to a voicemail and my messages were not returned), and have sent messages to them through their facebook page twice- all attempts for contact with the company got no responseThe order confirmation/receipt from the "business" has no confirmation number on it and numerous people have been posting on their facebook page about how none of them are receiving their items, but the company is just deleting those messages/reviews so people keep buying from themSince I never received my items, and have tried to contact them and they d
I ordered a necklace through this company November 20th and then on there web page asked if I would be interested in a bath bomb {one only for $13.97} they then charged me for a set of 4, plus no conformation just charged my card right awayI emailed them and called many timesI finally got ahold of one person and she told me the $would go back on my card in a couple of days it since has been a week and I can not get a hold of anyoneit will ring and say leave a voice mail or it will simply hang upLeaving emails doesn't help too for they will not return themToday the November 27th they send me an email saying my order has been shipped the necklace and bath bombsNow how can they ship both items when they are suppose to refund meI doubt I will even receive them since I have now seen so many bad reviews on this company I regret doing business with them
On 9/4/I ordered necklaces was an angel wings & was a turtle, I received an email stating it will take 3-days to leave tge warehouse then 7-business days for deliveryOn 10/17/I called the company and left a message with detailed information that I had yet to get my products and I gave them both confirmation numbersThey called back on 10/23/and told me the U.S.P.Shad delivered them on 9/5/I told them there is no way possible they were delivered in day from the time I ordered, she told me she would look into it and either call me back or email they did neitherI've called times since to no avail I paid $for each item one is a gift for my mother turtles remind her of her husband who passed away recently I just want my products
My grandmother got swindled by this siteShe thought it was a legit company and has recently really gotten into essential oils and wanted to get some diffuser necklaces as Christmas gifts
She ordered back in October and it's now mid-December and she has neither received her items or been able to get ahold of anyone to see what is the matter
She did call them once and get an answer but they had no record of her having made an order, and she said that she didn't even get a confirmation number!
I'm writing this review to keep others from being scammed by these folksThey handle things extremely unprofessionally and all I've heard are bad reviews
We're going to check her bank statements and make sure they only charged her once and are chalking this up to a learning experience, but this was all utter nonsense
I ordered a necklace through The Oil BoxI should have received it by October 17th the latestI have left a voice message, email, and Facebook messengerThey haven’t returned my call or messagesThey just seem like they don’t want to communicate with me at all
I purchased a "mixed package" of necklaces from The Oil Box on 11/17/ They sent me a receipt and a confirmation with no information on it I went online and verified they did have my order correctly and they did take my money immediately On the 27th tree of life (all the exact same) arrived I e-mailed them, they said sorry, I asked for an got a return label the next day I shipped the wrong order back to them They claimed they would "send my correct order as soon as they received the merchandise" Per usps tracking; they received the package on December the 2nd I've e-mailed every other day, messaged via their website, messaged via their facebook page, left voice mail messages They have not responded once They have not sent me the merchandise I paid for They won't reply to messages of any sort All I'm asking them for is either the correct order or my money back
I ordered necklaces from this company and the money was taken immediately from my accountThis was the beginning of August It is now the beginning of October and no necklaces I have emailed several times, I have made multiple phone calls and even inboxed the company via their facebook page and never got any replyI was also blocked from their webpage as well as my posts deleted from their wall
This company is so unfair They stole almost 300$
of my hard earned money for a small diffuser that did not workI ordered a small diffuser They sent me 6, What would I do with 6? I sent them back I never heard from them They will not return my calls
What the??? Necklace set ordered 11/ Received a confirmation # A week later I received a second, different confirmation # I emailed about this, confused, and was told that it was fine and my item was being shipped Then I received an email from a .gmail account, instead of theoilbox.co asking for my shipping address? I have sent a few emails about this and I have not gotten any reply Nor have I received my necklace set Called your customer service number which holds for minutes then hangs up What kind of racket is this???
I need to get a hold of someone asapI thought I ordered one diffuser and there were manyI was only supposed to be charged for oneI have sent several emails and your phone line does not go through***
On October 27, I ordered, from The Oil Box a pack of diffusersI paid an extra for priority shipping to receive within business daysit is now almost a month later and still have no producti received and email with my invoice and the seller has gotten the money but I have no product not even a tracing number as to when or if it was shippedI have tried calling, emailing and private messaging through facebook with no response