Purchased gift for Christmas, paid extra for expedited shipping Never received item Called several times and sent numerous emails, never received item or response
If there was less than one star available I would be giving it So I ordered a necklace for a friend of mine, back on December 12th I knew it was a little late,but I figured what the heck As I'm checking out, there was an option to "move to the front of the line" for shipping since it was so close to the holiday, I was thinking yes this is great, I won't see her til December 29th it will definitely be in Oh boy was I wrong It is now December 27th and apparently my "order" is somewhere in Kentucky at a USPS location No one responds to emails, and their online customer service is a joke I finally got a hold of someone yesterday who claims that they were very busy during the holiday and that for my trouble she would refund the $shipping or whatever it was that they took out for They didn't even process my order to USPS until a week after I ordered it.....FRONT OF THE LINE....WHAT A CROCK!!! Customer Service basically told me yesterday that it is out of their hands now and that I should contact the USPS because they sent it out....how about follow up on orders that weren't delivered yet...NOPE I will never ever order from this company again, I hope people read these reviews and save themselves a huge headache Who knows when I'll actually get my package I have filed a missing package claim with USPS which I'm sure will hopefully bring me some closure to this whole mess
On June I ordered diffusers with Prime Shipping for a total of $When the package arrived it appeared to be totally damagedThe package was the six diffusers in their individual boxes all taped together into one package with clear wide tapeAll of the six diffusers were totally destroyed and in small piecesI contacted Oil Box on Jul and was advised via e-mail to make a claim with the post office In the email they stated that the insurance coverage was either or dollars There was no option for purchasing additional insurance on the purchase In the email they stated that they were having problems with USPS delivery but they took no precautions to protect the merchandise sentIn essence they basically want me to pay &for broken glassThey have no effort to resolve thisWe have attempted to resolve through our bank
ordered necklaces from them on 10/17/17, received a confirmation email the same day but since then nothing...followed up with them after Christmas and no word still
The company double charged my bank card on 12/08/for I have called and emailed several times No one ever answers the phone, it always goes to voicemail No one ever returns my calls or responds to my emails
I was looking at the site on my phone considering to order.Only wanted diffuser.when we looked at our bank statement they said we had ordered , and I did not want to order the oils,they said I ordered 2.I called them and they said the order already shipped,all we can do is send them back and we have to pay return shipping.And to top it off, they put the orders in separate orders!!!So there goes the free shipping! Dumb As...thats how I feel..well see when and if these lamps even show up,after reading other reviews I feel pretty stupid!!!
On Saturday, March 3rd I see a lovely post on Facebook about an oil diffuser necklaceIt stated it cost $I click on the link provided to place an orderI get many other options except the one provided when I saw the advertisement on the Facebook news feed I finally picked one option which had necklaces for $(I thought was $8.95) so I thought I was getting a bargain!!! I wanted to proceed to checkout and payAll these different pop ups with different items and prices wouldn't allow me to continue to checkoutI had to choose from one and not allowed to go back or lose the original order I was now interested in for the necklaces at a cost of $Not knowing how to proceed I decided to not order anything at all and go back to browsing my Facebook when I get a confirmation thanking me for my orderWHAT ORDER?!?! I emailed them several times NO RESPONSEI called the 800# It goes straight to a voicemail NO RESPONSEIt is now Monday, March 5, they emailed me my order has shippedAre you kidding me? How many times I called left a message and emailed staring to cancel my order and refund my money ABSOLUTELY THE WORST MISTAKE EVER!!!! Will never click on any of those Facebook links to order anything else THEY ARE SCAMMERS!!!!
I so wish I had read these reviews on Revdex.com before I got scammed as well! Do not I repeat do not order from this company! I was to receive one diffuser they charge me for my one +more! A total of $got charged my credit card for the six that I did not order! I have tried many attempts between Facebook instant messaging email, phone numbers have gotten very little response and no resolution! And the little bit of response I have gotten continues to ask me what my order number is and what email address was the order link to! I’ve given my email address many times with the answer that they have no order attached to it… I have no order number as there was absolutely no paperwork in the boxes that I received nor did I get a confirmation email that they had even been ordered originally! Please do not order from this company! It is a scam!
I ordered from The Oil box on Nov 29th on Nov 30th my card was charged for the order and I received an email confirmation of my order That is the last communication I have received from them I never received my products I have been trying to contact them for the last two weeks to no avail The company phone number goes to a loud recording telling you to press if you would like to speak to a representative and it either puts you on hold for long periods of time and then disconnects you or sends you directly to a voicemail message box for which it tells you to leave a detailed message I have made numerous calls and still nothingI have also sent a couple emails with no response and filled out their contact form online
I purchased their product thru facebook on oct.1, I have heard nothing from the company, although they did take the money from my account, I believe they are falsely advertising when if you pay the extra postage you will get it quicker still waiting I have called, still waiting for a responseis this legal for facebook***@comcast.net
I ordered from them they took my money and I never received the order called them and emailed them still never received it !!!!! Going to contact the Ohio Attorney General to
I ordered a necklace from this company after seeing an advertisement on facebookThe ordering process is very unethical to say the leastAfter weaving through a sea of up sale items, and afraid to back out of the screen because it says "warning, X out of screen or using the back button may cause a double order" I had to keep trying to figure out how not to order at least more up sale itemsOnce I refused the last up sale, it simply said thank you!!?!?! Did I actually place an order? Is there tax? Is there shipping costs? I used a live chat box to ask, and they instructed me to view my email to see the final price?!?!?! It felt like I just had been scammed! Any reputable business would not use these hinky, manipulative website tacktics to entrap people!!! Do not buy from this company!! I tried emailing and contacting them by phone with getting no whereI wish I had looked on the BB website before trying to order from this company
September 30th I placed an order for oil defusser necklaces under a promotion advertised by The oil company on social mediaI paid upfront and paid extra for expedited shippingI never recieved my itemsI have called their customer service number times but get a voicemail with no return callI have emailed their customer service email twice and even attempted a chat window with their customer service with no response with any attemptI can not reach anyone at the company to obtain information on my missing order I feel this is theft and should be illegal
I placed an order on November 18, for Paws DiffusersI made an error and ordered a quantity of when I meant to order a quantity of The charge for all diffusers was applied to my credit card at the time I placed the orderI received an email confirmation of my order and immediately knew I had made a mistake so I called the company and left a message in order to get the quantity and charges correctedNo responseI then emailed the company explaining the error and asked them to adjust the quantity and refund me for the extra that were ordered in errorNo responseTried calling again and it went straight to voice mailNo responseSent another email, no responseCalled again, no responseOn November 27th I received an email notifying me that they were shipping my order in a quantity of I received the diffusers but was not refunded for the other diffusersAfter attempts to contact this company with no response I filed a claim with my credit card company to d
I made one $purchaseOnce they had my credit card number they went on to make several unauthorized charges to my credit cardThey refuse to refund the unauthorized charges
on November 19, I placed an order for car defusers, you were not able to confirm your order to make sure the order is correctAfter the order went through they send you a receipt, I noticed that they tripled my order and charged my credit card $I immediately called them to correct the order, no one ever answers the phone or return calls I called them times leaving messages, I also immediately sent them an email telling them of the error and to cancel the order on 11/19/After not hearing back from them I sent two more emails on 11/20/ I called my credit card company and put in a disputeI then emailed them again informing them that I disputed this charge on my credit cardAnd wow they finally responded stating that the order is already on the way and they cant do anythingThey informed my bank that the order arrived at my house so the bank refunded the money back to there accountUnfortunately my husband did not read the papers properly and to send all
I placed an order with this company on august 3rd- taking advantage of a promotion I saw on FacebookI ordered "free" essential oil diffuser necklaces, and pod $for fast shippingI received an order confirmation, and my credit card was chargedWhen I hadn't received the order after a month, I tried to contact the company for more informationIn the past week, I have made multiple attempts (via phone, email, Facebook, and the contact form on their website (theoilbox.co))I have received no response, in spite of threats to contact he Revdex.com and my credit card companyBottom line, I paid for a product I never received, and the company is unreachable
I ordered necklaces for this company on December 6, On December 11, I finally received a tracking number I tracked my packages and my packages where siting in Utah waiting on a shipping label I checked again this week and my packages are still sitting waiting the same shipping labels I called the company twice and left messages and I never received a call back I then went to their Facebook page to inquire about my Items, I also sent them a personal message My post was immediately taken down, I was completely blocked from the site, and they have not responded to my messageI was contacted my someone who has been having the same problems with the company and she and about others have contacted the Revdex.com with complaints
I bought a product from The Oil Box on October 13, I emailed the company November 10, about not recieving my orderThey contacted me back November 17, about never having my informationI sent my confirmation and receipt emails, but I haven't heard back from them
I ordered these beautiful Oil diffusers that I saw on facebookPaid extra to have my order expeditedIt has been in "pre shipment" since June 9th, Company does not ever answer the phoneNumber goes straight to voice mailThey do not return my calls or emailsI believe that I have been "scamed"Do not buy from this company!
Purchased gift for Christmas, paid extra for expedited shipping Never received item Called several times and sent numerous emails, never received item or response
If there was less than one star available I would be giving it So I ordered a necklace for a friend of mine, back on December 12th I knew it was a little late,but I figured what the heck As I'm checking out, there was an option to "move to the front of the line" for shipping since it was so close to the holiday, I was thinking yes this is great, I won't see her til December 29th it will definitely be in Oh boy was I wrong It is now December 27th and apparently my "order" is somewhere in Kentucky at a USPS location No one responds to emails, and their online customer service is a joke I finally got a hold of someone yesterday who claims that they were very busy during the holiday and that for my trouble she would refund the $shipping or whatever it was that they took out for They didn't even process my order to USPS until a week after I ordered it.....FRONT OF THE LINE....WHAT A CROCK!!! Customer Service basically told me yesterday that it is out of their hands now and that I should contact the USPS because they sent it out....how about follow up on orders that weren't delivered yet...NOPE I will never ever order from this company again, I hope people read these reviews and save themselves a huge headache Who knows when I'll actually get my package I have filed a missing package claim with USPS which I'm sure will hopefully bring me some closure to this whole mess
On June I ordered diffusers with Prime Shipping for a total of $When the package arrived it appeared to be totally damagedThe package was the six diffusers in their individual boxes all taped together into one package with clear wide tapeAll of the six diffusers were totally destroyed and in small piecesI contacted Oil Box on Jul and was advised via e-mail to make a claim with the post office In the email they stated that the insurance coverage was either or dollars There was no option for purchasing additional insurance on the purchase In the email they stated that they were having problems with USPS delivery but they took no precautions to protect the merchandise sentIn essence they basically want me to pay &for broken glassThey have no effort to resolve thisWe have attempted to resolve through our bank
ordered necklaces from them on 10/17/17, received a confirmation email the same day but since then nothing...followed up with them after Christmas and no word still
The company double charged my bank card on 12/08/for I have called and emailed several times No one ever answers the phone, it always goes to voicemail No one ever returns my calls or responds to my emails
I was looking at the site on my phone considering to order.Only wanted diffuser.when we looked at our bank statement they said we had ordered , and I did not want to order the oils,they said I ordered 2.I called them and they said the order already shipped,all we can do is send them back and we have to pay return shipping.And to top it off, they put the orders in separate orders!!!So there goes the free shipping! Dumb A
s...thats how I feel..well see when and if these lamps even show up,after reading other reviews I feel pretty stupid!!!
On Saturday, March 3rd I see a lovely post on Facebook about an oil diffuser necklaceIt stated it cost $I click on the link provided to place an orderI get many other options except the one provided when I saw the advertisement on the Facebook news feed I finally picked one option which had necklaces for $(I thought was $8.95) so I thought I was getting a bargain!!! I wanted to proceed to checkout and payAll these different pop ups with different items and prices wouldn't allow me to continue to checkoutI had to choose from one and not allowed to go back or lose the original order I was now interested in for the necklaces at a cost of $Not knowing how to proceed I decided to not order anything at all and go back to browsing my Facebook when I get a confirmation thanking me for my orderWHAT ORDER?!?! I emailed them several times NO RESPONSEI called the 800# It goes straight to a voicemail NO RESPONSEIt is now Monday, March 5, they emailed me my order has shippedAre you kidding me? How many times I called left a message and emailed staring to cancel my order and refund my money ABSOLUTELY THE WORST MISTAKE EVER!!!! Will never click on any of those Facebook links to order anything else THEY ARE SCAMMERS!!!!
I so wish I had read these reviews on Revdex.com before I got scammed as well! Do not I repeat do not order from this company! I was to receive one diffuser they charge me for my one +more! A total of $got charged my credit card for the six that I did not order! I have tried many attempts between Facebook instant messaging email, phone numbers have gotten very little response and no resolution! And the little bit of response I have gotten continues to ask me what my order number is and what email address was the order link to! I’ve given my email address many times with the answer that they have no order attached to it… I have no order number as there was absolutely no paperwork in the boxes that I received nor did I get a confirmation email that they had even been ordered originally! Please do not order from this company! It is a scam!
I ordered from The Oil box on Nov 29th on Nov 30th my card was charged for the order and I received an email confirmation of my order That is the last communication I have received from them I never received my products I have been trying to contact them for the last two weeks to no avail The company phone number goes to a loud recording telling you to press if you would like to speak to a representative and it either puts you on hold for long periods of time and then disconnects you or sends you directly to a voicemail message box for which it tells you to leave a detailed message I have made numerous calls and still nothingI have also sent a couple emails with no response and filled out their contact form online
I purchased their product thru facebook on oct.1, I have heard nothing from the company, although they did take the money from my account, I believe they are falsely advertising when if you pay the extra postage you will get it quicker still waiting I have called, still waiting for a responseis this legal for facebook***@comcast.net
I ordered from them they took my money and I never received the order called them and emailed them still never received it !!!!! Going to contact the Ohio Attorney General to
I ordered a necklace from this company after seeing an advertisement on facebookThe ordering process is very unethical to say the leastAfter weaving through a sea of up sale items, and afraid to back out of the screen because it says "warning, X out of screen or using the back button may cause a double order" I had to keep trying to figure out how not to order at least more up sale itemsOnce I refused the last up sale, it simply said thank you!!?!?! Did I actually place an order? Is there tax? Is there shipping costs? I used a live chat box to ask, and they instructed me to view my email to see the final price?!?!?! It felt like I just had been scammed! Any reputable business would not use these hinky, manipulative website tacktics to entrap people!!! Do not buy from this company!! I tried emailing and contacting them by phone with getting no whereI wish I had looked on the BB website before trying to order from this company
September 30th I placed an order for oil defusser necklaces under a promotion advertised by The oil company on social mediaI paid upfront and paid extra for expedited shippingI never recieved my itemsI have called their customer service number times but get a voicemail with no return callI have emailed their customer service email twice and even attempted a chat window with their customer service with no response with any attemptI can not reach anyone at the company to obtain information on my missing order I feel this is theft and should be illegal
I placed an order on November 18, for Paws DiffusersI made an error and ordered a quantity of when I meant to order a quantity of The charge for all diffusers was applied to my credit card at the time I placed the orderI received an email confirmation of my order and immediately knew I had made a mistake so I called the company and left a message in order to get the quantity and charges correctedNo responseI then emailed the company explaining the error and asked them to adjust the quantity and refund me for the extra that were ordered in errorNo responseTried calling again and it went straight to voice mailNo responseSent another email, no responseCalled again, no responseOn November 27th I received an email notifying me that they were shipping my order in a quantity of I received the diffusers but was not refunded for the other diffusersAfter attempts to contact this company with no response I filed a claim with my credit card company to d
I made one $purchaseOnce they had my credit card number they went on to make several unauthorized charges to my credit cardThey refuse to refund the unauthorized charges
on November 19, I placed an order for car defusers, you were not able to confirm your order to make sure the order is correctAfter the order went through they send you a receipt, I noticed that they tripled my order and charged my credit card $I immediately called them to correct the order, no one ever answers the phone or return calls I called them times leaving messages, I also immediately sent them an email telling them of the error and to cancel the order on 11/19/After not hearing back from them I sent two more emails on 11/20/ I called my credit card company and put in a disputeI then emailed them again informing them that I disputed this charge on my credit cardAnd wow they finally responded stating that the order is already on the way and they cant do anythingThey informed my bank that the order arrived at my house so the bank refunded the money back to there accountUnfortunately my husband did not read the papers properly and to send all
I placed an order with this company on august 3rd- taking advantage of a promotion I saw on FacebookI ordered "free" essential oil diffuser necklaces, and pod $for fast shippingI received an order confirmation, and my credit card was chargedWhen I hadn't received the order after a month, I tried to contact the company for more informationIn the past week, I have made multiple attempts (via phone, email, Facebook, and the contact form on their website (theoilbox.co))I have received no response, in spite of threats to contact he Revdex.com and my credit card companyBottom line, I paid for a product I never received, and the company is unreachable
I ordered necklaces for this company on December 6, On December 11, I finally received a tracking number I tracked my packages and my packages where siting in Utah waiting on a shipping label I checked again this week and my packages are still sitting waiting the same shipping labels I called the company twice and left messages and I never received a call back I then went to their Facebook page to inquire about my Items, I also sent them a personal message My post was immediately taken down, I was completely blocked from the site, and they have not responded to my messageI was contacted my someone who has been having the same problems with the company and she and about others have contacted the Revdex.com with complaints
I bought a product from The Oil Box on October 13, I emailed the company November 10, about not recieving my orderThey contacted me back November 17, about never having my informationI sent my confirmation and receipt emails, but I haven't heard back from them
I ordered these beautiful Oil diffusers that I saw on facebookPaid extra to have my order expeditedIt has been in "pre shipment" since June 9th, Company does not ever answer the phoneNumber goes straight to voice mailThey do not return my calls or emailsI believe that I have been "scamed"Do not buy from this company!