Listing Referral Group Reviews (%countItem)
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Listing Referral Group Rating
Address: 83 Penfield Cres, Panorama, New York, United States, 14625-2116
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Immediately after I signed and sent my money. They realized there really are no options of pulling FSBO's or any leads whatsoever in Canada, other than facebook, kijiji etc. There are no companies that compile these people to call either. They pulled a "list" from somewhere with roughly 11 people on it in a 4 hour radius from my location. I live in the most populated area of Canada within 1 hour of my brokerage is well over 4 million people...
Then sensing they had no clue what they were doing and weren't going to make it work. I offered to send them a list of my current leads / contacts. I sent the list of over 300 people and only received 2 referrals. In which I replied immediately to them stating that I had been in contact with them and that they were buyers but mostly tire kickers that I had on the list for over 8 months already and communicated with them in and out. None of the 3 referrals I got have listed, bought or done a single thing and the service has gone completely dead.
LRG knew I was located in Canada and was not going to be able to send them lists to call because THERE ARE NONE HERE... I have all corresponding emails and photos of everything. This website isn't allowing me to upload them for some reason but one of them shows : LRG assuring me there is a "source" they will be able to pull FSBO leads from. Also, an email with Hannah directly stating "Our clients send a variety of leads for us to call: FSBO's Expired/withdrawn/cancelled listings etc. ALL of which I had conversations with them explaining the impossibility because of my location in Canada... They understood and made sure I knew there was ways THEY could pull lists and that all I was required to do is reply when they send leads...Fully scammed, these people are going to hell anyways so I guess in the long run its no big deal for me.
I have had 3 leads sent to me so far and all three were told that I was a buyers agent going to bring a buyer as a way to keep the homeowner on the phone and keep them talking. They were able to make one appointment and get the commitment that I could call and setup two of the other ones but then when I called the homeowners are pissed when they realized I didn't have a buyer coming with me to show the house to them.
I am ready to join a class action lawsuit so please let me know where to join. I know Karma is a B#$% and the people over there might be making good money but they definitely have something bad coming there way.
Hello KWolf, I am filling out the complaint form with the Rochester Division now, Kathleen, aka KH6899
"Agent Adam" Schechtman
Aug 11, 2022, 12:09 PM
to Listing
Please explain to me what the goal is for prospectors calling FSBOs. I dont need someone calling to tell me whether they are willing to work with a buyers agent or not. I was sold on booked appointments.
On Thu, Aug 11, 2022, 12:05 PM Listing Referral wrote:
Hi Adam,
So we have done circle prospecting for you – you sent over circle prospecting lists in January and February. We’ve actually sent you a couple of circle prospecting referrals.
We can continue working those but only in addition to working the FSBO and expired sellers in your market. Reason being that circle prospecting isn’t a very high conversion rate where the FSBO and expired campaigns are.
Hannah Marie
Client Manager
CALL OR TEXT: (585) 310-7240
www.listingreferralgroup.com
From: "Agent Adam" Schechtman
Sent: Thursday, August 11, 2022 12:01 PM
To: Listing Referral
Subject: Re: Refund Request
Im better listing FSBOs myself. Will the prospector do circle prospecting if I provide lists?
On Wed, Aug 10, 2022, 1:41 PM Listing Referral wrote:
Hi Adam,
I am sorry but we will not be providing you with a refund. If you choose to post publicly, I’ll respond there the same way I’ve responded to you here. The referrals we sent you listed more than the 1 in 3 average that we see and we did not receive feedback on a majority of the referrals sent your way. Again, we are happy to continue prospecting for you – I suggest we continue as that will give you a return on this investment – but we will not be providing a refund.
Best,
Hannah Marie
Client Manager
CALL OR TEXT: (585) 310-7240
www.listingreferralgroup.com
From: "Agent Adam" Schechtman
Sent: Wednesday, August 10, 2022 12:00 PM
To: Listing Referral
Subject: Re: Refund Request
Hello. Please send my refund by next Friday, 8/19 to avoid any negative publicity for LRG. On the contrary, if I receive the refund I was contractually agreed to, the publicity will be positive.
Adam
On Sun, Aug 7, 2022, 11:11 AM "Agent Adam" Schechtman wrote:
Your team did NOT provide the service I was pitched. Anyone can call FSBOs and NOT set an appointment which is exaxtly what your team did. Every one of the "referrals" presented produced exactly the same result... if you read the notes you would see that. All of them resulting in "call to set appointment". What am I paying you for? You didnt receive feedback from me for empty "referrals" because there was no feedback to offer. How about YOUR OBLIGATION as the service provider. I was promised SET PREQUALIFIED APPOINTMENTS and got none. Send me the list of homes listed by other agents. In this market all someone has to do is put a sign in the ground and you say half of the referrals listed? I fulfilled my obligation. My ageeement says Im entitled to a refund. Assuming you insist on keeping all of my money I will have to choice but to share my experience through every channel.at.my disposal which will surely cost more than my refund. Ive been asking to stop services almost since I started after witnessing early on that your referrals are nothing more than a summary of conversations with FSBOS. This is of NO value to me. When I told you guys not to use a bait and switch tactic of "I have a potential buyer" you couldn't produce a single real appointment. Do the right thing and give me a partial refund instead of needlessly wasting your human resources on empty "referrals".
Adam
On Thu, Aug 4, 2022, 5:01 PM Listing Referral wrote:
Hi Adam,
Thanks for giving me some time and being patient while I’ve completed this account review. In order to qualify for a refund, we ask that our agents are actively participating in the program by sending list updates twice per month on the 1st and the 15th and providing feedback on the referrals we’ve sent.
For any agent who submits a refund request, I compile an account review so I can see what has transpired throughout the partnership. The four main components of the account review are:
List submission deadlines met
What was sent for each list submission
Feedback provided on the referrals sent
Status of referrals sent
Upon completion of this review, I’m noticing a huge lack of feedback on the referrals we have sent you. The agreement signed states that you’ll provide feedback on all referrals sent to you, and I’m only seeing feedback on a few of the 19 we sent you way throughout the partnership. I’m also seeing that 7 of the 19 prospects sent to you ended up listing with other agents in your market, which tells me that the referrals we sent you are viable listing opportunities. We can prospect for any agent in any market, but unfortunately we cannot control the agents’ conversion rate. Being that that feedback was not provided on all opportunities, we will not be providing you with a refund.
We are, however, happy to continue prospecting for you. It’ll only take one or two closed listings to recoup your initial investment, and we’re seeing over a 30% conversion rate for the referrals we have sent you. I would try a different approach with these sellers: if someone tells you they’re not quite ready to list, go meet with them anyway. Set up a preview appointment and talk more with them about their home and their market. These sellers, FSBOs especially, most often just need education on the market and the benefits of listing with an agent and what it could mean for their net profits.
Thank you,
Hannah Marie
Client Manager
CALL OR TEXT: (585) 310-7240
www.listingreferralgroup.com
Terrible, lousy, horrible leads... service and communication. I paid them $5000 October of 2019 and was promised the moon, sun and the stars and all I got was a bunch of hot air. I haven't gotten one solid lead... chased dozens. I was promised expired leads... never received one... not one all they sent me were FSBO's! They SUCK... do not waste your hard earned commissions.
I was approached by business to hire their services. Based on Revdex.com reviews, I asked specific questions about how I would get leads. They answered them in a positive way and told me to call past clients; which I did. After I sent them money, they sent an email telling me something completely different. I called immediately and told them I wanted to cancel; not to cash my check and I wanted out of the contract based on false information they gave me. They told me I had to try the program and that I would be satisfied. I tried the program and they did not deliver. I have asked repeatedly for my refund and am not getting any response from the company. I want my $5000 back because I was lied to buy two people and I tried to cancel immediately but they wouldn't let me. Their contact States that they will give the money back if not satisfied but they are not responding to me not are they offering me services. I can provide names, emails and text if needed
6 months ago I spoke with Cheryl W from LRG and she did a great job of selling me on her services. She had me talk to one of the appointment setters and he demonstrated how he identified expired listings who were motivated to sell and "had to sell in the next 30 days." Cheryl told me that I could expect 1-2 appointments set per week and that I would pay an upfront fee and then another 10% for every closed listing. I was guaranteed 6 closed deals within 6 months. She promised that if after 6 months I had not closed 6 deals she would refund my initial investment of $3,000 (minus $500 per closed transaction). She also promised that the appointment setter who I spoke with would be the one calling on my behalf. Now, 6 months later, I have LRG has not set a single appointment for me. In the first 3 months they would send about 1 "Lead" per week, but they were fake leads. I was required to separately purchase leads from a 3rd party (whom Cheryl recommended) for about $1,000. and I did. I would send them leads in the zip code areas that I work. For weeks they would send me "Leads" that were over an hour outside of my area AND were not on the list of leads I sent them. So clearly, they were sending me bogus leads form someone else's list. I sent them feedback on every single bogus lead they sent me and they kept sending them for weeks. Finally, they started to only send "leads" form the list I sent them. In EVERY CASE they copy/pasted the same fake "notes" about the conversation they had with the homeowner. "He asked if you had a buyer and I told him that you were a top agent and that if anyone had a buyer, you would." They sent me 1 or 2 leads where the seller had agreed to meet with me. In one case his son and son in law were both REALTORS and he said he'd have to work with them. In the other case they had already decided that if their FSBO didn't work, they would rent the place. Finally, from Dec 18th until Feb 15th 2020 I received no communication from the anyone at LRG. No leads (bogus or otherwise). Once we reached the 6 months mark, I had my attorney send a letter requesting the refund and Cheryl has not responded. In fact, she has not responded to any of my emails, texts or phone calls since around the time she cashed my check. I am still waiting for my refund, but I assume Cheryl has devised a way to avoid accountability.
I paid $5000. for listing referral group to make calls and set appointments for me and they guaranteed 10 listings. When they did not keep their part of the bargain, I called/text and emailed both Caitlin O l and the Mystery man "Bryan S" no one with return any correspondence at all, they just ghosted me. Will not respond to anything. They are not making calls or sending leads and I have not gotten any listings at all from them for the $5000.00 I invested "by check only" I cannot even make a formal dispute with a credit card company for the charges. Clearly the business is a scam and I need help to get my money returned and I want to make sure that they are not able to continue to scam other people.
I am a real estate agent and In July of 2018 I paid Listing Referral Group $5,000.00 to call sellers and set up listing appointments for me in my designated areas. They guaranteed me at least 12 appointments over a 6 month period. They gave me ZERO appointments in my areas. I called, emailed and texted the employees asking why they have not delivered on their guarantee but they eventually stopped getting back to me. They are a terrible company and should not be in business
I signed up with these guys about 10 months ago. They promised to be prospecting and sending over three to four listing appointments a week I gave them $10,000 through a wire transfer. I have received a total of 36 appointments in the last 10 months and only did I start getting a few more appointments after I sent over a formal request in writing through *** to refund my money. Now they're telling me that they will not refund my $10,000 so I am absolutely suing them. The contract I signed says three to four appointments a week IF they only gave me three every week that would be 12 listing appointments a month. I have 36 over 10 months, and let's not forget the fact that these people don't even answer the phone when I call. Either way what I'm going to be suing them over is the fact that they have promised me 12 appointments a month at a minimum and in 10 months I have only received 36 they are clearly neglecting me and not holding up their end of the bargain.
My brokerage is *** Realty in NY, my name is ***, feel free to *** me and reach out if you would like to know more. There will be a lawsuit to follow this post.
I agree with everyone here! I have had the same exact experience. No good leads-just FSBO's out of my area. Bryan is rude and insulting, and yes they blame you if your list is not exactly on the 1st and the 15th, Now my emails are being blocked to Bryan and Cheryl ( the President) the only emails that are going thru are to submissions. I gave them $3000 of my hard-earned money back in October it is now almost March!! I am willing to get on that list with mark g but there is no email address there. Please anyone that is considering this company beware they deserve their "F" rating!!
We have been in contact with ***-***. We have tested her emails and they are being received by us, not sure why they were bouncing back a the time she wrote this review. We have discussed Laura's account and have agreed to continue calling on her behalf. We were pulling an additional list of FSBO in her market to supplement the numbers she was sending which we have agreed to no longer do. She has agreed to send her submissions in on the 1st and the 15th of each month or to let me know when she can't so we can keep calling for her. That is how our partners alert us of their availability.She is back in our schedule and we are calling on her behalf.
I inquired about utilizing this service of calling real estate leads, to set appointments. They require a $5,000 investment, exchanged for leads. You have to pay for you own service, search, and send. Then they send you appts. I was doing this for a while, and I was sent 4 appts, none of which turned into even a face to face meeting, to give me a chance. I complained, via email and voicemails, they never respond. The only thing they say is I didn't do this for 6mo, and that's what they require. And asked me to start over. I did it for 4mo, there was ZERO return on investment. They say, if you're not satisfied in the first 6mo you can get a refund. Now I call and email, and email and call, and NO ONE ever gets back to me. Real Estate is hard enough, now companies are stealing.
Our Client Manager did reply to ***'s email on 12/5 letting her know why she was not eligible for a refund. Ms. *** hired us to call FSBO and EXP in her market. She started working with us in August. We informed her she would need to work the program for 6 months in order to be eligible for a refund. Eligibility is based on participation. We require that our partners send us the list of FSBO and EXP in their market that they want us to call at a minimum twice per month on the first and 15th. *** sent FSBO and Exp the first submission on 8/1. She then only sent a FSBO list on 8/15 and 10/15. She did forward a cold calling list on 9/1. She sent a list mid-September but it was sent too late to be added to the schedule for that period. Many of her lists were very small in number of leads to call. 10/1 was FSBO and EXP, only EXP on 11/1 and then never sent another list. So in the 4 months she was working she did choose to only work one list or the other in a lot of cases each period. She then complained about the number of referrals we were sending. What we have to send as referrals (which the agent controls) is a direct result of what list types and how many an agent sends us to call. We were still able to send 7 referrals in that time period. 3 of the 7 listed with other agents in the market after we sent them to Ms.. We also require feedback from our partners to assist them through this process and ensure they are working the referrals in a timely manner from when we send. Ms. never provided any feedback on what we did send. We did inform Ms. that based on the fact she was requesting the refund early, that she missed a deadline and that she never provided feedback, she was not eligible at this time for a refund. We did offer to continue calling on her behalf is she could commit to these things moving forward which she declined. We are ready to resume our effort when she desires.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
They did not send me 7 leads, I did give feedback, it wasn't a requirement to to have them work all 6 months, it was with-in that 6mo. None of the leads they set even answered the phone, except one, that told me he only said yes so they'd get off the phone. I set 3 FSBO appointments YESTERDAY, by myself. I'm great at converting, if my lists were too small, they should have said that, there was no requirement on list size or service. It's not okay what they're doing. I want my money back. I do not want them calling for me, I will not work with them again, I will not resolve this issue until my $5,000 is returned.
Regards