Long Island Mobile Homes

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID#? ***, and have determined that my complaint has NOT been resolved because:
? *** was the previous complaint numberAlthough it was resolved originally, The stipulation sent and signed by both Michelle S*** and I was not followedFirst installment of refund was expected on Friday, December *** Since thenThere has been no refund or attempt made to contact me regarding paymentI have left multiple texts, voice messages, and even contact Steve the contractor hired, also Michelles Fiance and business partnerHe finally responded on Monday December **, stating that I "Have to be patient." then no further contactIt was later added to the stipulation that for each day overdue, there would be an additional late fee of $per day Currently that alone is a $late fee.I would prefer to keep this case open until the entire settlement is refundedI also believe at this point that the credibility of Long Island Mobile home is in questionI want an official complaint filed and registeredI am going to be forced to retain an attorney and included in the stipulation, LI mobile Homes will be forced to cover my attorney fees
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Sincerely,
*** ***
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I would like my $2,returned

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter is currently being resolved
Sincerely,
*** ***
?

I apologize, I thought I answered this complaintI have spoken with *** and we are setting up a date for the weekof Feb.*** either an evening appointment or Saturday to resolve this matterChecking our schedulesThanks in advance-Michelle

It is very typical that [redacted] does not want any further contact with us, she owes us $3000.00 as agreed balance of $5000 rainbow roof installation. Although it did take Long Island Mobile Homes longer than expected to get her roof installed. As soon as her roof was available, Michelle reached out...

to let her know exact date and time contractor would be there to install roof. After said roof was completed, [redacted] signed a completion report. (Attached) and then told us she didn't have her balance and thought we would let her pay it off. Michelle then spoke with [redacted] via cell phone and asked why she wouldn't tell us in advance she didn't have the money, especially since she waited a while for her roof to be completed, we could of worked out a payment arrangement with her. She stated she thought we would let her pay us off. She told Michelle she was filing her taxes, was expecting to get a substantial tax refund in a couple of weeks and she was "good for it". That was not in question, but knowing ahead of time we were going to be installing a roof and not being paid as agreed would of helped a small business owner. As far as her insurance being cancelled because of us, or her roof not being completed. That is bogus. (See attached) I was in contact with the Swahn Agency in which [redacted] had her insurance, and if you see the attached info, [redacted] knew from  July [redacted] as email states that she had 10 days to prove the roof had been repaired in order to keep her insurance. That was on 7/**/2015 she received another letter on 8/**/15 stating her insurance was being cancelled. That was 2 weeks before she even called us for an estimate to replace her roof on 8/**/15.  I had spoke with [redacted] as well as [redacted] to try and help her get new insurance. Her insurance was cancelled to do a claim she put in on or about June **. Way before I even spoke with her.As of current, [redacted] does not have insurance with the Swahn agency. It is unknown if she has insurance somewhere else. ( nI had given her info on another insurance company, all of this documented via [redacted] messenger at the time)She was not blocked from Long Island Mobile Homes [redacted] page, the page is currently down for all consumers while we are updating it with out Marketing Team. Feel free to check yourself on [redacted] is looking to not pay the $3000 she owes Long Island Mobile Homes for the installation of her New Rainbow Roof system. After I spoke with yesterday, I know as the business owner I could take her to Small Claims Court or proceed with putting a Mechanic's Lean on her home, but I was going to just take her word, that she was "good for it" and told her I would just wait for her to reach out to me in a couple of weeks to square up remaining payment. After she then decided to somehow go to the Revdex.com to get relief from not having to pay for a quality Lifetime Warranty Rainbow Roofing System Long Island Mobile Homes installed for her and somehow use this system for her benefit, I will follow all protocol to recover the $3000.00 Long Island Mobile Homes lost from non-payment of a installed roof with a signed completion report to further prove after roof was completed there were no issues. This is a very sad way to try and not pay a small business, by lodging a complaint with an agency that is geared to help consumers, not save them from having to pay for a job completed. Especially when a completion report was signed by said consumer and she also spoke with Michelle owner of company after completion report was signed. (Any issues could of been handled then)Sincerely,Michelle S[redacted]

I apologize, I thought I answered this complaint. I have spoken with [redacted] and we are setting up a date for the weekof Feb.[redacted] either an evening appointment or Saturday to resolve this matter. Checking our schedules. Thanks in advance. -Michelle

[redacted] is absolutely correct. I am waiting for an exact day that both I and my foreman Steve can both be present. [redacted] advised that is must be after 6pm during the week and/or a Saturday.
I am trying to narrow down that day and will return a text to her with day and time before the end of the day today.
Thanks in advance. -Michelle

I am not comfortable responding to this complaint, until after my meeting with [redacted], tomorrow 12/*/15 at 10am.
I will email tomorrow the agreement/outcome of the resolution intended regrading this complaint with full details. - Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted]. Not once did I say they were not going to get their money. I intend on paying them. This was a complaint against their poor customer service. However, whether or not the full amount is deserved is questionable and the threat of court is non-issue for me. The roof is all uneven and they left their trash behind. After all the excuses of bad weather causing delays, they did the roof after the weekends heavy snow storm and significant rain from the night before. I did what I intended to do and made a report to Revdex.com. I wish no other contact from this business other than paying a balance.
Sincerely,
[redacted]

Steve is in contact with [redacted] and setting a date with her for a meeting. He is the foreman for Long Island Mobile Homes LLC and has worked with [redacted] throughout this process. We will keep you updated on resolution.Thank you -Michelle

I would like my $2,000.00 returned.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter is currently being resolved.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response...

made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

  This is an on going problem with Long Island Mobile Homes LLC....they replied to the Revdex.com that they were in contact with me regarding my front steel door and screen....I want this problem rectified. I was told that the doors and trim work would be corrected and that was months ago. Steve and Michelle are also aware that $1500.00 is due me for work that wasn't done. That money is not theirs to keep and a check needs to be issued to me.Along with a refund for $1500.00 that is due me for work not done, Long Island Mobile Homes LLC needs to come back and fix both doors and complete the trim work
 
 
Sincerely,
[redacted]

Currently [redacted] and Long Island Mobile...

Homes LLC have entered into a mutual release agreement as agreed by both parties. We are working together with an arranged payment schedule to refund the monies back to [redacted]. As far as I am concerned this complaint has been handled. Will provide mutual release agreement for your records. -Michelle

Revdex.com:At this time, I have not been contacted by Long Island Mobile Homes LLC regarding complaint ID [redacted].Sincerely,[redacted]

Revdex.com:At this time, I have not been contacted by Long Island Mobile Homes LLC regarding complaint ID [redacted].Sincerely,[redacted]

Revdex.com:At this time, I have not been contacted by Long Island Mobile Homes LLC regarding complaint ID [redacted].Sincerely,[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

 [redacted] was the previous complaint number. Although it was resolved originally, The stipulation sent and signed by both Michelle S[redacted] and I was not followed. First installment of refund was expected on Friday, December [redacted] 2015. Since then. There has been no refund or attempt made to contact me regarding payment. I have left multiple texts, voice messages, and even contact Steve the contractor hired, also Michelles Fiance and business partner. He finally responded on Monday December **, 2015 stating that I "Have to be patient." then no further contact. It was later added to the stipulation that for each day overdue, there would be an additional late fee of $50 per day . Currently that alone is a $200 late fee.I would prefer to keep this case open until the entire settlement is refunded. I also believe at this point that the credibility of Long Island Mobile home is in question. I want an official complaint filed and registered. I am going to be forced to retain an attorney and included in the stipulation, LI mobile Homes will be forced to cover my attorney fees.
 
 
 
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response...

made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[I was contacted via text message on 2/*/16 by Michelle and a date of Friday 2/*/16 was agreed upon to meet to resolve.   I then heard nothing until 2/**/16.  On that date Michelle asked to set up a meeting for this week (week of 2/**/16) and I agreed.  She indicated she would check with her husband (owner) for a date and time.  I still have not heard back on any date or time.   
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have...

reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

  
This is an on going problem with Long Island Mobile Homes LLC....they replied to the Revdex.com that they were in contact with me regarding my front steel door and screen....I want this problem rectified. I was told that the doors and trim work would be corrected and that was months ago. Steve and Michelle are also aware that $1500.00 is due me for work that wasn't done. That money is not theirs to keep and a check needs to be issued to me.Along with a refund for $1500.00 that is due me for work not done, Long Island Mobile Homes LLC needs to come back and fix both doors and complete the trim work
 
 
Sincerely,
[redacted]