Los Compadres Restaurant

Excellent service by highly trained technicalThat's why we have used their service twice a year

The technician who arrived not only solved our problem but discussed every detail and option he was going to pursue - so we knew exactly what he would be doing to eliminate the problem I will, in the future, ask for this technician again as our choice for servicing our furnace and any related equipment malfunctions He was courteous, tidy and thorough - just what the consumer should expect in a service person

Jimmy is terrific Honest and answers all questions completely and easily understood I would definitely recommend them

They called when technician was on the wayHe was on time and completed the furnace cleaning/inspection in a very timely manner

Constantly good service. Tim did a great job servicing our furnace and humidifier - explained everything in detail as he did his work. Rose was a pleasure to deal with from a customer service standpoint.

I've been a customer of One Hour for years and have had nothing but good experiences with themTheir technicians are professional and very thorough with inspections and repairsThey helped me extend the service of a year old system for another years before I had the replace itThey have fair pricing and stand behind all their work

From the estimate from Rick to the installation from Joe Dand Bob, everything was done extremely professional and friendlyI was impressed with their experience and hard work These were people who knew what they were doing and with their experience they were able to create trust with the customerI am extremely happy with the job they didI would highly recommend Rick, Joe Dand Bob to get the job done

ken performed his job in a professional manner

Everything about this was professional, as alwaysLinden ***

One Hour service has been very good for us They are on time and do a professional job in servicing our HVAC Jimmy Dhas been there service provider and informs us of all concerns

Found out my furnace wasn't working in the morning, had a tech out within hours, someone to estimate a new furnace (due to a broken heat exchange), and a new furnace all within day Service from every single person I have been in contact with has been wonderful

I have been a customer for many yearsJose Ghas serviced my furnace and humidifier the past couple years, and I would give him a five star rating for being courteous, friendly, knowledgeable of the machinery, patient in explaining the details, and good work

Initial Business Response / [redacted] (1000, 5, 2014/08/25) */ Hi ***, I am sorry about the experience you had with our companyAt our company we believe in 100% customer satisfaction which CLEARLY did not happenI apologize for your experience and please do give Carl a call back to discuss what happened on your service call, we would like to prevent this from ever happening again We will be refunding your $because it looks like we totally blew the callAgain, please accept my apologyWe would also like to offer you a year membership to our club membership program because of your experiencePlease give the office a call and ask for Carl Best Regards [redacted] ***

Complaint [redacted] I am rejecting this response because: When you guys came to the house for the first time and figure out the thermostat was not working...That was actually the final finding...and I was not told that you guys need to install the thermostat to finish the inspection...My understanding finding the thermostat as an issue was the cause of the AC unit not working...I did not pay because the unit is under the warranty for 10years and the unit still under year free labor...Also I'm challenging you to get the recording that says I was told I have to Pay the 139$...I was told it's free of charge since the unit under the warranty I did call another company the second time since you guys told me that there is nothing wrong with the AC unit....So I thought was something wrong with the furnace...that's why I got another company to take look at it...But actually what they found was the compressor on the AC unit Sincerely, [redacted]

I have been a customer for several years and trust my heating and air conditioning to American Comfort and even more so since I met Jimmy Dwho is very professional and knowledgeable He explains everything in detail and is thorough I always ask for him to do my service

on 10/had a apptwith one hour as always they show up on time.Don Cwas my tech he is always friendly and he knows his profession.As I had a leak in the furnace he took care of it.before he left he made sure that there was no sign of any leaks.I will continue to use one hour for all my heating and A.Cneeds

We had a positive experience on the Air Conditioning Service provided by One Hour Heating & Air Conditioning From the first phone call with Lea to the Technician, Frank BI would highly recommend this company

EXCELLENT HVAC CONTRACTOR - USE THEM FOR YOUR HOME AND BUSINESS - YOU WONT REGRET IT!

We were very satisfied with the work that was doneIt was done on time and the technician was very efficient

One Hour Heating & AC in EGV has been serving the furnaces in my house for more than yearsThree years ago I purchased my furnace, air conditioner and hot water heater from themThe furnace that they replaced was one that they had installed when my mom had the house more than years ago I've always had excellent service from the technicians and the office staffMy scheduled appointment this year was later than because I was late in returning their callBecause of this I called the local office to see if they had my filter and luckily they did and I was able to pick the filters up that day When I ask the technicians a question about something they explain it to my satisfactionWhen they have finished with the job the house looks like it did prior to their arrivalI have informed friends and coworkers about them when I hear someone is looking for a furnace or AC company