Low VA Rates

***,I would like to apologize for your experience with Low VA Rates This saddens us to hear about a customer treated this way and I want to assure you that we will do everything we can to correct this problem We work hard to train and promote customer service throughout the company,
so I can assure you this complaint will be addressed with the sales team.If you could email me the names of any of the people that you spoke with I will personally make sure I speak with them and correct these customer service problemst You can email me at **@lowvarates.comThanks,Craig W***HR Director

Honest, fast, and hassle free! The real deal!

When Low VA Rates initially contacted us about refinancing our home, I was a little unsure after looking at other online reviews Some previous customers were unsatisfied about the service and time it took for the refinancing to be completed While they did over promise a little by stating that I could skip two payments, which in my experience has never been the case when refinancing a mortgage the service was great They were very prompt and efficient in processing the refinance Some of the fees felt a little high, but then that may be because it has been a few years since I refinanced, so I would recommend seeing which fees can be negotiated I would use them again

Did Great business on a loan with me in a fast, timely, polite, fashion

Low va rates did an awesome job for meVery fast and effective

My experience with Low VA Rates was Outstanding There was a battle with Low VA Rates and another company as far as the lowest APR, cost, and the overall amount of my Monthly payment At the end of the day, Low VA Rates won the battle, and I am a happy customer with a nice 30yr fixed Mortgage

Great customer serviceThey were always on top of us getting everything in so they could process our quicklyNo complaints

Veteran's orientedFast and very reliable

Outstanding in every way! I started my loan account with *** ** *** *** T***, The *** ** *** representative who waited until the loan was already past the option period before telling me they will not be able to finance my loanI called Low VA Rates after seeing their videos on YouTubeI spoke with Maurice who played catto fix, all of *** screwupsLow Va Rates took care to get my loan back on track and bring everything together on time without errorNot to mention my rate with Low Va Rates was a full 1% lower than it was with BOAI went from 6% with *** to 5% with Low Va RatesIt was an usual scenario but regardless Low Va Rate was able to take care of me, and meet all of my first time buying needsI will never go through *** for a loan again

The people at Low VA Rates were fantastic! My loan processor, Jed helped me refinance my VA loan and lower my rate by 1.5%
Jed, did a great job of explaining the process, making me feel confident that I was getting a good deal and walking me through loan steps

Great experienceLoan went through in a months time

VA Low Rates did a great job

Low VA rates has been wonderful in handling my VA streamline refinance! They really communicate and handle all aspects of the loan while informing on the status of the loanGreat team

Fantastic experience!!! Lynn took the time to talk me through all my refinance optionsExtremely quick closing process! I will recommend lowvarates to all my veteran friends! Thanks guys!!!

This refinance was seamless froBeginning to endA great professional team

easy to do business with ,Low VA Rates

I was very pleased at the way LowVA Rates conducted the refinance of our home The staff was very professional and quick from start to closingI will not hesitate to refer a friend or family member

Very Professional and fastI recommend them to anyone who wants help with their homeThank you for looking out for us veteran!!

Took a extra month

Excellent service and professionalism