LuckyMotors.com

Initial Business Response /* (1000, 5, 2014/04/22) */
We do not promise exact delivery on any vehicles, due to the fact that car carriers do get delayed at stops and pick ups, weather conditions ectThe transporters we use are third party companies that we sublet to and do not own, if he
has an issue with the delivery time, he could speak directly with the shipping companyTheir info is : American Logistics and Transportation Corp
Main Phone: XXX-XXX-XXXX
Local Phone: (XXX) XXX-XXXX
We are not sure if he is looking to get compensation for the body work, bur he was told about the flaws that the vehicle had and was offered a third party inspection, Mr*** declined as he was going to custom paint the vehicle at his customization shop that he owns
Regards,
*** ***
President
Lucky Motors Inc
Initial Consumer Rebuttal /* (3000, 7, 2014/04/22) */
(The consumer indicated he/she DID NOT accept the response from the business.)
first of all his salesman promised the delivery within days of receiving my custom chopper that is worth more than the truck I received I have paid bills from the body shop I paid because it was a rust bucket I like how he is tip toeing around he never offered a third party I pulled the brakes off and the pads feel off the backing plates I have pictures of the brakes on the ground real safety inspection he did I just got the truck back after months just t fix it to my safety standards never told about the flaws I have emails on my phone from the salesman he fired I don't own a shop I just a better mechanic he has a voice recording of the hauler of the truck if it not there sun free of charge missy has it at the broker office I paid them up front for this service ask the salesman z he fired

This email serves by way of follow up to our telephone call today with a representative at the Revdex.comWe represent the Claimant, *** *** *** relative to Case No*** initiated by Mr*** against Respondent, LuckyMotors.com ("Lucky Motors")This matter has not been resolved and should not be closedAs we discussed by telephone, we are requesting that an arbitration be scheduled to bring this dispute to a full and final resolution as the parties are not able to reach a settlement at this timePlease confirm receipt of this email and advise us as to when an arbitration date is scheduled for this matter
As previously stated by Mr*** in his filings with the Revdex.com ("Revdex.com"), Lucky Motor's previous responses do not offer any evidence whatsoever to rebut any of Mr***'s allegationsIn fact, Lucky Motors has not even denied any of Mr***'s claimsAccordingly, Mr*** respectfully requests that the Revdex.com grant a formal arbitration proceeding and that the Revdex.com grant Mr*** an award requiring that Lucky Motors: (i) accept the return of the vehicle at issue, (ii) pay for all d***very fees and costs related to the return of the vehicle at issue, (iii) refund the purchase price of the vehicle at issue to Mr*** in the amount of $32,(which includes sales tax, other fees and shipping charges) and (iv) pay Mr***'s attorney's fees and costs
Thank for giving this matter your immediate attention
Best regards,
***
*** ***
*** ***
_________________________________
*** *** *** *** *** ***
Chicago, Illinois 60601-
Office: 3***
Fax: ***
***
***

Initial Business Response /* (1000, 5, 2015/08/14) */
Contact Name and Title: *** *** Sales Manager
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@luckymotors.com
We do apologize for any inconvenience that this caused Ms***We did have a $deposit and a check from her Credit
Union for the Vehicle, but did not have any signed paperwork for the purchaseUnfortunately the vehicle in question was no longer available and since we did not have any signed paperwork we did refunded her deposit and sent her check back to herThis is not the way we conduct business but sometimes there are factors that are out of our hands and it is unfortunate that this happened to herMs***, adain I apologize for any inconvenience, *** *** Lucky Motors Sales Manager

I usually never get around to doing this but the service there is truly amazingI was greeted by Mike *** he truley knows his stuff about carsThe cars they have here are truly amazing stop by and see these guys they know there stuff
Thanks Lucky Motors Team

Spoke with Mr[redacted], on Tuesday 12/15/15 and told me there was about $300 to $500 of repairs needed because he feels the rear end is clunking ? Offered him $500 to correct the the problem. He said no. He said he wanted $3000 . Told him I would let him know in a couple of days. I called him left a...

message that we would not do be able to do $3000 but I would give a $1000 to help him out.Calls back spoke with him did not here what he wanted and hangs up on me. Sound like a case of buyers remorse. Spoke with him last night I told he could return the car under our 30 day return policy that is on our web  sight. Or I would still honor the $1000 and put this behind us. He said he would let us know.

The vehicle was purchased with the engine light on and the customer acknowledged that and bought the vehicle that way. All of the existing problems stated are not evan related to the original issue however we did trade him out of this  vehicle which is what we had offered several months ago....

 Without getting into to much further detail  we traded him out of this vehicle this past Saturday even after one of his family members was screaming and slandering us in our showroom this was after three people including myself had disclosed the down payment and monthly payment on the new car and showed them that our car was about 4000 under the price of a comparable car and they agreed on everything and then they said that we did not say $1000 down and tried to get us to eat the $1000 down payment   they later agreed to give us $600 and  take the balance from their refund on their gap insurance after the screaming episode while videoing themselves. I hope this satisfies them and he enjoys the new car he was actually driving this vehicle as a courtesy vehicle from our dealership while his car was in service  for several days so he knows it's good

Initial Business Response /* (1000, 8, 2014/07/11) */
We do apologize that you have been having issues with your vehicle. We did help Mrs. [redacted] with her issues as she stated, once we heard about her braking down we sent two of our porters to help figure out what her issue was. They did find...

that the battery was not holding the charge and did bring it to our shop to replace it. About a week later she again called us and did again pick her up from where she was at and brought the vehicle in for diagnosis again, we found the the alternator had given out. The fact that previously the battery had to be replaced was caused by the alternator not helping to keep charge. On all BMW and MB, malfunction lights will show up if a battery or alternator issue is present weather it is low or needs replacement, so at times the diagnosis will be the same. We did help her and replaced both problem parts and also gave her a vehicle to drive while her car was in our shop. We did work with her the whole time in getting this resolved and did make it right for her. The issue with the coolant, we were not aware of, but if BMW knew about it at 45k when it was under factory warranty, doesn't make sense, why wouldn't they have repaired it under warranty when it was still valid? We have learned that Mrs. [redacted] did take it into BMW herself for the coolant issue, but only got an estimate and never had the work done. None the less, we did help her when she called and did work to resolve her problems. Mrs. [redacted] purchased a vehicle that was out of warranty through our dealership, and was offered an extended warranty as do all of our customers, and she declined. Still we helped her after the fact even if she did decline, out of good faith. Things do happen, they are used cars and that is why we offer warranties. If she is unhappy with the vehicle we can definitely help her with finding her a different one and trade her current vehicle in on it. We did try to help and did, I hope we can help her as a customer again in the future as this is the second vehicle that she purchased from Lucky Motors.
Initial Consumer Rebuttal /* (3000, 10, 2014/07/21) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I am not satisfied with the response from Lucky Motors. Your solution to the problem is buying another car from your dealership NO THANKS!!!!! I would never buy another car from your dealership.
A: You knew the car was not in condition to sale.
B: You lied about where the car was inspected and serviced
C. You trying to make it seem like the car would have been fine had I purchased that high [redacted] warranty that you offered.
D. The first 3 time the car wouldn't start, not one sole from your dealership picked me up. I got a ride all three times and the 4th time is when LM offered a loaner. I was told that loaners were not being given out due to an insurance issue with Lucky Motors. Something to the tune of "a car was totaled and you lost the loaner insurance."
E. As far as the repairs that have been done on the vehicle. I have every last receipt from BMW regarding the repairs. I would love to sit down with you and go over them for REPAYMENT. I have repaired way to many things on this vehicle. Selling bad cars to good people are so unacceptable. Then to lie and try to cover up that the car shouldn't have been sold in that condition is just wrong.
Thanks for adding 31 inquiries to my credit report as well. So if I decided to trade the car in else where I can't because my credit score went down drastically THANKS TO LUCKY MOTORS trying to get a sale. You got a sale and I got stranded, broke down car, head ache, embrassed, lost day's of work and my daugther missed school just a big crock of [redacted]!!!! And im still paying for repairs on this vehicle on top of a high car note. The car has spent more time at the BMW dealership than me driving it!
Thanks Lucky Motors!!!
Final Business Response /* (4000, 12, 2014/08/01) */
We are sorry that you had issues with your vehicle and we did help you with the issues thet you had. We can not unfortunatly take the vehicle back, but as stated we can help you if you would like to trade it in for another vehicle. We did not lie as you stated, and the vehicle was in saleable condition and was inspected by our service department as every vehicle is. We offered an extended warranty to you as we do to every customer, these are used vehicles and thet do brake down from time to time. Each vehicle warranty is specific to the vehicle and warrants its own specific cost, the vehicle you bought due to the make and model carries a higher cost for it. The vehicle you purchased was sold As-Is and shown because it was out of factory warranty and you declined the extended warrant, however we did help you when you were having issues. We did not add 31 inquires to your credit report as we do not do that and do not have that many banks to do so,nor would we have sent you to every bank that we use, we send customer credit applications to banks specific to credit criteria. We do apologize that your vehicle has been giving you problems and you have'nt had time to enjoy it, but we DID try to help you. If you would like to trade it in, we would be happy to help.

Complaint: [redacted]
I am rejecting this response because:I want to return the car because the car was completely miss represented in it's advertising on the the sellers website and there are mechanical issues with the car. I never stated that $300-$500 was what it would take to repair the car for $300-$500 the car could be accuratelydiagnosed and accurate costs made for the repair of the car. I am no longer interested in trying to repair the car or have the car repaired. The car is clearly not what it was advertised to be. The seller states that they only advertised what they were told about the car. I am not sure what to think about that statement. as I told them everything about the car that I traded to them, and gave them the original build sheet, window sticker and my advertisement for the car. However when they first listed the car for sale on their website the advertisement had miss stated options about the car. When I pointed this out to the seller they did correct the advertisement. The miss statements on that advertisement would clearly add value to the price of the car. Is this just an honest mistake or a pattern that is used to miss lead consumers and increase the sale price of the cars? Below is from the website followed by a 15% restocking fee and shipping costs. So it will cost me about $6,000 to return a car was miss represented and needs repair. Your satisfaction is so important to us that we now offer a 30 day return policy! No questions asked! No reason needed! 
Sincerely,
Tommy [redacted]

Initial Business Response /* (1000, 7, 2015/07/13) */
Contact Name and Title: [redacted], Owner
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@luckymotors.com
First off, I wanted to apologize for any inconvenience caused to MR.[redacted] and assure him that we do not conduct business...

this. He did purchase a 7 year old vehicle with almost 60,000 miles on it, which had normal wear and tear for a vehicle of that year and mileage. We do repair cosmetic issues to the best of our ability, but at times some issues are not that easy. We did the dent repairs as we do to every vehicle, some dents are not easily accessible and the only way to do them is to drill tiny holes so the tool can fit to repair them. The other alternative would be to paint the vehicle after being prepped, but then paint does not match sometimes and it looks like the vehicle was repaired for an accident instead of a little ding. We have been in contact with him and he is supposed to come in to get his refund for the Vin Etch that he signed for and we are going hopefully to try to help him with trading it in on another vehicle.
Initial Consumer Rebuttal /* (3000, 9, 2015/07/16) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Thanks for the apology but unfortunately it does nothing for the fact that I still have a car That yes was 7 years old and yes it did have 59,000 miles , I also paid 30,000+ dollars for this car ! When you sold me the car you agreed to fix the issues with it if you didn't want to fix it you should've never agreed to it ! I have it in writing from two different managers it all body damage would be fixed . I was sold a warranty for over $2800 that was [redacted] ,I was told it was a bumper-to-bumper warranty that's a joke . The warranty it was sold me only covers the engine and transmission due to oil failure ! far cry from a bumper-to-bumper warranty . The car right now headed to lower control arms that are bad and it is an engine mount that is bad that the warranty will not cover ! These are not maintenance items ! As of X-XX-XX no monies have been returned to me or the financing company for any vin etching or warranty as of yet . Yes I did sign for the vin etching that was snuck into the contract , I like how you guys say that . How about the fact that you're charging people $300 to do the service and you're not even doing thats called a ripoff !! They sold me a warranty that did nothing but raise my monthly payment and I'll be lucky if I get my money back on it ! Do yourself a favor if you buy a car from these people make sure you get it fixed before you sign the paper !!!! As far as me going back there to buy another car no way ....I wouldn't buy lawn equipment from these people! I was stupid and bought one POS from you guys i'm not looking for another auction junk !! Soon as my refunds are made to the finance company this car that lucky motors sold is getting traded in It's a junk that I haven't even out Thousand miles on it yet !!I regret ever walking into your dealership. And you could say all you want that's not how you conduct business that's how was conducted with me .........
Final Consumer Response /* (4200, 19, 2015/08/03) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I have already took the car to you guys to be verify it was not done ! I have a written recipe from your finance manger ! Weeks ago .....
Final Business Response /* (4000, 21, 2015/08/03) */
I have responded I think three times now bring the vehicle so I can verify the Vin etching and his paperwork and I will refund the vin etch.

Initial Business Response /* (1000, 7, 2015/07/13) */
Contact Name and Title: [redacted], Owner
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@luckymotors.com
First off, I wanted to apologize for any inconvenience caused to MR.[redacted] and assure him that we do not conduct business this. He...

did purchase a 7 year old vehicle with almost 60,000 miles on it, which had normal wear and tear for a vehicle of that year and mileage. We do repair cosmetic issues to the best of our ability, but at times some issues are not that easy. We did the dent repairs as we do to every vehicle, some dents are not easily accessible and the only way to do them is to drill tiny holes so the tool can fit to repair them. The other alternative would be to paint the vehicle after being prepped, but then paint does not match sometimes and it looks like the vehicle was repaired for an accident instead of a little ding. We have been in contact with him and he is supposed to come in to get his refund for the Vin Etch that he signed for and we are going hopefully to try to help him with trading it in on another vehicle.
Initial Consumer Rebuttal /* (3000, 9, 2015/07/16) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Thanks for the apology but unfortunately it does nothing for the fact that I still have a car That yes was 7 years old and yes it did have 59,000 miles , I also paid 30,000+ dollars for this car ! When you sold me the car you agreed to fix the issues with it if you didn't want to fix it you should've never agreed to it ! I have it in writing from two different managers it all body damage would be fixed . I was sold a warranty for over $2800 that was [redacted] ,I was told it was a bumper-to-bumper warranty that's a joke . The warranty it was sold me only covers the engine and transmission due to oil failure ! far cry from a bumper-to-bumper warranty . The car right now headed to lower control arms that are bad and it is an engine mount that is bad that the warranty will not cover ! These are not maintenance items ! As of X-XX-XX no monies have been returned to me or the financing company for any vin etching or warranty as of yet . Yes I did sign for the vin etching that was snuck into the contract , I like how you guys say that . How about the fact that you're charging people $300 to do the service and you're not even doing thats called a ripoff !! They sold me a warranty that did nothing but raise my monthly payment and I'll be lucky if I get my money back on it ! Do yourself a favor if you buy a car from these people make sure you get it fixed before you sign the paper !!!! As far as me going back there to buy another car no way ....I wouldn't buy lawn equipment from these people! I was stupid and bought one POS from you guys i'm not looking for another auction junk !! Soon as my refunds are made to the finance company this car that lucky motors sold is getting traded in It's a junk that I haven't even out Thousand miles on it yet !!I regret ever walking into your dealership. And you could say all you want that's not how you conduct business that's how was conducted with me .........
Final Consumer Response /* (4200, 19, 2015/08/03) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I have already took the car to you guys to be verify it was not done ! I have a written recipe from your finance manger ! Weeks ago .....
Final Business Response /* (4000, 21, 2015/08/03) */
I have responded I think three times now bring the vehicle so I can verify the Vin etching and his paperwork and I will refund the vin etch.

Initial Business Response /* (1000, 5, 2015/04/22) */
[redacted] have you contacted our dealership to try and trade the vehicle? Please contact me directly to discuss.
Sincerely.
[redacted].
Owner.
XXX-XXX-XXXX

I do apologize that you missed the opportunity to buy this lightning truck but unfortunately it was actually sold about 30 minutes prior by another salesperson to a customer in house. Please understand a deposit holds the price only we have had many customers leave deposits and 2 weeks later say...

we have changed our minds and we have to refund there deposits because we can't do anything about it. I'm not sure why you are so negative and saying it takes weeks to refund because the charge was reversed the same day and had the salesperson know it was sold he never would've ran the deposit,this is documented by your credit card receipt. We sell desirable cars and they sometimes move very quickly. Again I do apologize for any inconvenience this may have caused.Sincerely.
 [redacted]

I am very sorry you feel this way but we have tried on multiple occasion to reach out to the transporter to fix what you claim they damaged,I'm not sure why you did not get a copy of the bill of laden when you received and signed for the vehicle ? after we did not hear anything we offered to give...

you $200 go cover the touch up paint needed to touch up the couple of rock chips you are complaining about, we felt that was more than fair and ample as the touch up was probably $10 at most, and this was not ok with you.I offered again to reach out to the transporter and see if they would assist with no response. You proceeded to threaten us with attorney's Etc to which I don't respond very well to threats ( as I'm sure most people don't, so again I'm sorry if this was misunderstood as rude.)This vehicle is 68 years old and was in fantastic condition. We went of our way to try and make this customer happy but unfortunately we cannot just give whatever overpriced touch up invoice someone gives us.
[redacted]

I purchased a 2008 Mercedes S550 on 9/17/16 . It broke down on 10/03/16 . After being driven 183 miles !! Because it broke down over 1 hour away from Lucky Motors, AAA towed it to the nearest Mercedes dealership. Needed a new transmission at over $6000.00.! When Lucky Motors was informed , all they offered was to look at and repair it for less , and I would have to pay cost of having it towed back there. I couldn't afford their $3,000.00 "warranty" and I couldn't afford hundreds more having it towed back there--plus, it made no sense to let a dealership that claims to look over the cars they sell and miss a bad transmission , repair it. Less than 2 weeks from purchase and driven 183 miles and they had no interest in making this right. It was also also inferred by John (general mgr) and Chris (owner)maybe I had driven the car in such a manner to cause this --which the lead mechanic (Melvin)at Mercedes of Chicago dismissed as ridiculous. They said car had a defective transmission at time of purchase . It broke down again (I was out of state and forced to repair it to get home)on 10/13/16 ,and needed a new driveshaft at a cost of $2,721.62 . Almost $9,000.00 worth of repairs in less than 30 days. They won't be able to hide and dodge under the "as is" clause much longer. Illinois passed House Bill 3746 in Aug 2016 that gives EVERY used car buyer an implied warranty for 2wks or 500 miles . It goes into effect July 1,2017. The FTC is a federal organization that is also interested in complaints of this nature , under their Revision to Consumers Buying Guide --- it protects the consumer and negates "as is " regarding airbags, safety features , and major components (like transmissions) on used cars . I would also recommend contacting the Illinois Attorney General's office. They have NUMEROUS complaints about their dubious and unethical business practices.

We have responded to this complaint before the customer purchased the vehicle as is with a several thousand dollar price reduction , he first of all was so excited saying how great everything was and then found a couple of minor scratches on a trim pieces  try to have us give him even...

more money back. The car is a 40 plus year old classic car.  He then became very belligerent and threatening and slandering us on all of the websites at this point we are in no position to help this customer.

Stole from us. Liars, unsafe car.!! No reply!!

Please contact our attorney

Initial Business Response /* (1000, 5, 2015/08/14) */
Contact Name and Title: [redacted] Sales Manager
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@luckymotors.com
We do apologize for any inconvenience that this caused Ms. [redacted]. We did have a $500 deposit and a check from her...

Credit Union for the Vehicle, but did not have any signed paperwork for the purchase. Unfortunately the vehicle in question was no longer available and since we did not have any signed paperwork we did refunded her deposit and sent her check back to her. This is not the way we conduct business but sometimes there are factors that are out of our hands and it is unfortunate that this happened to her. Ms. [redacted], adain I apologize for any inconvenience, [redacted] Lucky Motors Sales Manager

Initial Business Response /* (1000, 5, 2014/01/27) */
The car was a used car sold as is I'm sure a warranty was offered and probably declined,the vehicle was purchased 6 months ago,we would be more than happy to do any work at a discounted rate which would be far less than mercedes rates...

that were quoted.please contact [redacted] directly to discuss.
Initial Consumer Rebuttal /* (3000, 7, 2014/02/04) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The response did not address the spare key that was promised for several months and then the dealership lied to us by saying it was being sent in the mail.
Additionally, a warranty was purchased for $4,000. I cancelled the warranty and got a pro rated refund to my financed loan because the majority of the repairs the car needs are not covered by the extended warranty I had purchased (ie. front right strut replacement, hidden dent that was not revealed or mentioned at all during purchase time)
Attached is the quote from [redacted] just for the repair work. I paid $155 to have all the problems identified. The total cost for the repairs (excluding dent in rear hatch) is over $4,400.
Final Business Response /* (4000, 10, 2014/02/05) */
I discussed this matter with [redacted] and [redacted] and reviewed the paperwork and nothing was promised at the time of sale.

Initial Business Response /* (1000, 5, 2014/03/11) */
wow! I wish this customer would have posted his true threats that he emailed my staff. I don't respond to threats. He bought a 13 yr old 110k mile truck as is and shown and refused any warranty and signed for it. nothing was photo...

shopped as stated and he had every opportunity to get an inspection,we recommend it on our website. He claimed it was leaking? the truck sat on the showroom for over a month and was not leaking. If the vin etch if not already refunded it will be refunded. This vehicle was also discounted from our add and sold at a loss below mkt. despite what Mr [redacted] thinks.
Initial Consumer Rebuttal /* (3000, 7, 2014/03/12) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Link to pictures to help understand what my complaint is.
[redacted]
I implore you to post the "threats" that I sent to you and your staff. I believe in something you do not, full disclosure. My letter was written after your employees stopped responding.
I have been dealing with your staff going on two weeks now about the fraudulent charges (275.00) for VinEtching that were attempted to be slipped by on the contract when I clearly told [redacted] and [redacted] that I only wanted the car.
I called when I received the car right away and texted Mike pictures and concerns to get this all worked out.
I immediately texted pictures of the engine which was totally different from the one picture on the listing and he even remarked,
"What the [redacted]
I have the texts to prove this and will and can post.
He told me he would get right back and did not.
I called later since he had not and we started talking and suddenly he had to get off the phone and promised he would call back and never did.
All in a long line of excuses.
You called me yesterday and left a threatening voice mail stating if I even complained to the Revdex.com you would sue me and you told me you have been very successful in suing others for less than this. You told me your lawyer was going to call me yesterday. Guess what?
He did not.
You cannot bully people in this manner. It is not legal and I have forwarded this to the Attorney Generals office.
Yes, they are very interested in the threat you left me.
I would be very happy to share the audio file link with the Revdex.com if they request.
Do you always call and intimidate others with telling them you will sue them if they speak out?
I am free to state my opinion and will on any forum I wish. You are more than welcome to "lawyer up" . I will not take your threats as well. This is probably what has happened to other that you have treated unfairly and taken money for things not done. You threaten to sue them keeping good people from complaining and making you do what is right. You cant bully people this way.
You say that I could have come up and looked at the car, you encourage this. I live very far away and was depending on your salesman that spoke to me at length about the condition saying there was no rust or leakage. He told me you have your own mechanics that thoroughly go over the vehicle and check it out before sale, and you only sell the best.Others that do not make the cut go to the auction.

He also told me the timing belt was checked when the mechanic had the cover off. (where is the cover now?) This appears to be a lie, the bolts have not been turned on the engine and are rusted closed.
I can get my mechanic to prepare a statement to this and also the on going leaking of the differential, AC, and the severe rust issue.
The whole differential and pan are coated with fluid and dripping.
The AC also does not work, the compressor does not engage.
All this was checked by your mechanics I was told and no problems were found.
Where is the engine I saw on the listing? Where is the engine cover? I purchased an engine with an engine cover. I demand a cover.
As for the money being refunded, I have been told going on two weeks it would be refunded and still has not. this was not even suppose to be on the contract after I explicitly told them I did not want any of this nonsense. It was an attempt to slip it in and not get noticed. This is criminal and am sure others have had the same happen to them. You could have refunded it immediately but have chose not to. This is fraud. Taking money for services not rendered.
Here is a link for the Revdex.com to view the pictures of the original listing and what I received.
[redacted]
I implore the Revdex.com to look at the link. I am more than happy to share more pictures, emails , and of course the threatening phone message stating you will sue me if I take my complaint to the Revdex.com or any other venue.


Final Business Response /* (4000, 9, 2014/03/13) */
I didn't call and bully I mearly stated I my voice mail that to call me to resolve any issues and I didn't appreciate his threats, and that's not the way to resolve problems.he did not call me back just continued to email threats to my salesman, at this point I do not want to do any further business with him and if he continues to post negative things and slanders us on the Internet I will be forced to go to our attorney and file suit against him.thank you
Final Consumer Response /* (4200, 11, 2014/03/14) */
(The consumer indicated he/she DID NOT accept the response from the business.)
First, in the last rebuttal, did Mr [redacted] not say he would be refunding the 275.00 ? I still have not had the chargeback on my CC as he has promised. He has no intent to . Everything he says is to look better to you as if he is working this out. He has no intention to .
I did send you the link to the pictures and Mr [redacted] still will not take responsibility for what appears he used different pictures of a much nicer condition engine area to sell the vehicle.
Mine in no way reflects the one I received. I would not be so upset if they would have returned my calls or ever did what they promised.
I should be receiving the exact item as in the pictures and clearly it is not.
14 days now and no promised refund of them taking 275.00 for something they never did . This is fraud.
Getting my missing engine cover to me that WAS clearly pictured in the listing.
I am in possession of the voice mail threatening to sue me if I even complain to one person he even the Revdex.com. This is how he does business is to threaten others to sue if they complain. This voice mail was a man threatening and out of control.
I have sent a copy of his voice mail to the AG's office and can also send one to you as well to listen to, you will then see that he is fabricating and bullying me to not complain.

I have asked Mr [redacted] to submit my threats and ask that he submit my new threats which he has not, since there has been no more contact with him or his salesman.
I still have not received the refund that he fraudulently charged and said he would return . If he is such a stand up guy , why has he not done what he said he would do?
This reflects that he is no honest and he will say one thing to you and look like he is working this out and I am irrational, but it is him who has not done what he promised.
I will continue to post my experiences and this only fuels this. He can call his lawyer. All he had to do was the right thing.
This will not go away until he makes good.