Madison Capital Investments LLC

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is somewhat satisfactory to me
Regards,
*** ***

We require the assistance of the Revdex.com in order to resolve this customer's complaint. We have reached out to the customer numerous times but she has not responded to our phone calls. In addition, this customer has filed three (3) complaints all alleging the same thing.Please assist us in
reaching out to this client to resolve any of her issues

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Assumed Answered]
Complaint: ***
I am rejecting this response because:The business sent me a response and did so with a email that was blockedThey asked for a response and it bouncedUNREAL! They are thieves.
Regards,
*** ***

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Assumed Answered]
Complaint: ***
I am rejecting this response because:Complaint Detail / ProblemComplaint Type:Contract IssuesProblem:This company claimed to be able to resettle debts for a fee and a set monthly amountThis amount was increased, I was subjected to illiterate and incompetent customer service reps who insisted on reading scripts and who were unable to give any helpful informationI was given a resettlement for *** ** ***I agreed to said resettlementI was then sued because Boulder Legal never actually sent me the paperworkIt wasn't until I filed a complaint named the owner, Christian in it and he sent his personal attorney to do some handholdingThis is why they don't have so many complaintsI was bullied into paying a higher fee for the resettlement and still compliedNext I was told of a new settlement, only now I was told I needed to come up with an additional 1K on top of my already inflated paymentThese people are not even lawyersI am now needing to file bankruptcy since I am RUINEDThey are REQUIRED to give me a full accounting of EVERY dollar they spent and anything I may have in my account but they have withheld this informationI have only received a communication with some customer service person trying to get me to buy more servicesI keep waiting for an email or a letter but nothingAll people who have been burned by Boulder Legal should get together and file a class action suitThese people are scam artists10K in fees for nothing!!!!!!Translate Desired Resolution / OutcomeDesired Resolution:RefundDesired Outcome:I expect to get a full account of every dollar encumbered under this contract and a check for any funds that remainI cancelled my agreement with these fraudulant ***I will have no conversation and no dealings with theives
Regards,
*** ***

We were served with a law suit from *** *** Due to Boulder Legal Group complete failure to address this issue a judgement for the full amount of the lawsuit was issues against my wifeA settleme settlement on this account was negioated in good faith and was signed off in
November by myself and was supposed to be settled in Novermber before any ligigation was rendered Boulder Legal Group eplained to me that the settlement did not proceed becasue they failed to respond in a timely manner

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending
it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

Hello: Last week I received a request to update my complaint with Boulder Legal Group. They have since then resolved the issue to my satisfaction.I have received compensation for the matter, and it is resolved as a matter of record.I am not able to update this information on your website at this time, so please update this item for me. Thank you, *** ***

I have attached the waiver for Boulder legal group to discuss with Revdex.com about my account

We are committed to ensuring the best experience possible for this client and have reached out to her many times. Unfortunately, we have yet to receive a response from Ms***. However, we will continue reaching out to her so that we can address any of her concerns as quickly as
possible. We will update a response as soon as we hear from her

This matter has been resolved to the client's satisfaction

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Assumed Answered]
Complaint: ***
I am rejecting this response because:Complaint Detail / ProblemComplaint Type:Service IssuesselectProblem:This will be my second complaint with Revdex.comAfter my first complaint it looked like Boulder really wanted to help me out and I was getting communications etcAll of the calls and help stopped within weeksI have been a client of Boulder Legal group since July of They are supposed to help with debt consolidationI have paid them almost $13,dollars now and they have only taken care of of my debtsI am now getting notices saying there a liens being put on my home because the legal issues they say they have taken care of they are actually not doing anything aboutBecause they are my legal representatives none of the companies that are suing my husband and I will make any agreements with usI need boulder to make some progress and take care of all these issuesI feel at this point I am stuck because they have all my money and I am not able to work with these companies on my ownAt this point I have received close to legal documents because they are not taking care of things that they said are taken care of.Translate Desired Resolution / OutcomeDesired Resolution:Finish the JobselectDesired Outcome:I would like Boulder to fix all of these legal issues that they say they took care of and to take care of all of the other debt that they are supposed to be working onAt this point I feel I need some sort of refund as they are not doing their job
Regards,
*** ***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

We resolved Ms***’s issues yesterday and we are happy to report that she will be remaining a customer. We are dedicated to excellent customer service and look forward to continuing to assist Ms***. Thank you, Camron ***, J.D. LL.M.Law Office of Camron ***, P.CSW Market StreetLee’s Summit, MO 64063Phone: ###-###-####Fax: ###-###-####Email: c***@***Web: www.***

[A default letter is
provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
We are good for now
Regards,
*** ***

We have satisfactorily resolved all of this client's issues

We have spoken to the client and have resolved their issues satisfactorily

RE: complaint #[redacted]To Whom it may concern,Boulder Legal Group has responded to my...

concerns and addressed them to my satisfaction. I will continue to use them for my needs.Thank you for your support and help in getting my issue with Boulder Legal Group resolved. I could not have done this without you. Sincerely,[redacted]

Good afternoon [redacted], This complaint has been satisfactorily resolved.  However, I want to get you additional details.  You should be hearing from Tom, who is included with this email, for more information about the resolution. Thank you, Camron Hoorfar, J.D.  LL.M.[redacted]Phone: ###-###-####Fax: ###-###-####Email:   [redacted]Web:�...⇄ Camron mentioned, I was able to reach a resolution with Ms. [redacted] that satisfied her concerns regarding Boulder's representation.  Boulder agreed, in a signed release, to return $1,500 of Ms. [redacted]'s fees (this has been paid to her), and also to settle two of her remaining debts at Boulder's own cost.  We are updating Ms. [redacted] on the status of the negotiations, and she has not expressed any dissatisfaction since signing the release.Thank you,Tom [redacted]

We are sorry to hear of Mr. [redacted]'s cancellation, but we are actively attempting to reach Mr. [redacted] to process his refund.  We hope to speak with Mr. [redacted] shortly in order to wrap this up for Mr. [redacted].We appreciate the client's patience on this matter and giving us an opportunity to attempt to assist them with their debt.  We regret that Mr. [redacted] is cancelling but we wish him the best of luck in his future endeavors.

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be...

closed as Assumed Answered]
Complaint: [redacted]
I am rejecting this response because:  I have tried to contact them three times via telephone at the number they left me (with no extension) in the last 24 hours and they have only tried and left a message once when calling me.  Her name was Sarah.  She left me the customer service number... again.The circumstances for the above-listed case have drastically changed.  [redacted] (well within their rights) has seized $7,813.51 from our family checking accounts in a recurring set-off of the debt we owe.  This was after the judgment against us was made because of Boulder Legal Group’s failure to represent us when the Notice of Petition was first filed in the District Court.  Had they represented us as they were supposed to per our contract agreement, this settlement negotiation would have never have gone to Court.  That is almost all of our money.  They left below $100 combined.  We cannot pay our bills or buy basic living essentials.  They took one my son’s money that he earned for college and he will not be able to pay his tuition either.  We were trying to pay off our debt that we accrued by having the interest froze so we could get out from under the spiraling interest and move on to paying the principal... live more responsibly and perhaps buy a home one day.  We feel that since it was Boulder Legal Group’s error per our contract agreement (and if they listen back to the recorded conversation I had on the phone with their representative, he admitted error on their part), they should be responsible not only for the money they took from us over 10 months which mounts to almost $8,000, but also the $7,813.51 that was seized from us.  Money that we wrote checks for to pay our Federal estimate tax of $4,040 before it was seized.  Money that we set up automatic withdrawal for to pay off our debt in full to [redacted] and begin our monthly payments (10) to pay off [redacted].  This seizure will cause irreparable damages. I do not know if we can add an Addendum to our original Complaint to be sent to Boulder Legal Group, LLC (which, by the way, they have themselves listed as being accredited by the Revdex.com), but in light of the change in circumstances, I thought I should try.  What a nightmare… one I hope does not happen to any more of their clients in the foreseeable future. Thank you for your time!
Regards,
[redacted]