Madison Capital Investments LLC

Mr. [redacted]'s issues have been satisfactorily resolved.  We are waiting on the final documentation from Mr. [redacted] in order to process him a refund.

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Assumed Answered]
Complaint: [redacted]
I am rejecting this response because: The issue has not been resolved. I received a call in which Steve H[redacted] from boulder legal group told me that the legal paper with the lien were not in my file (they were emailed in January to the company) and that he was not a lawyer and would reach out to the legal team and send me a follow up which has not happened.  He also told me that I needed to send more money for them to be able to take care of my other debts. There is $10,000.00 in my account and I pay in $680.00 a month. They have taken all my money and used them as "fees" instead of paying my accounts. The only reason there is money in there is from my last Revdex.com complaint in which they put 10,000.00 in to take care of my litigated accounts and they are not suppose to be charging fees until those are taking care of.  They are charging fees and they are not taking care of the legal part of my account. This is not acceptable.  I have paid $13,000.00 to boulder legal group and they are basically stealing my money and not taking care of my accounts. They have charged my account around $9,300.00 worth of fees. Until my first claim with Revdex.com they had only paid around 1750.00  on my actual debt with with only one of my accounts actually being taken care of. They are in settlement with 3 of my other accounts with one of those not being schedule to be end until July of 2019. Then there are my 5 litigated accounts which the first time around they failed to make payments on and had to renegotiate which was the cause of all the judgements going out against me and now the lien on my home. They have done nothing about this and basically told me the liens would be on my home until they finish paying these litigated accounts.  Boulder Legal Group failed to make these payments and they should be the ones help responsible for this legal matter or at least clean up their mess.     
Regards,
[redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending...

it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the...

response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.   
Regards,
[redacted]

We have spoken with the consumer and have resolved all of their remaining outstanding issues.

[A default letter is...

provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted].  I have received a refund  and find that this resolution is satisfactory to me.
Regards,
[redacted]

We are sorry to hear that you were dissatisfied with Boulder. We understand your frustration with the garnishment you received apologize that you had to deal with...

this additional financial hardship. We are willing to issue a refund and at this time we have reached out to you directly to discuss next steps. Please give us a call back so that we proceed with the refund and resolve this issue.

The client's dispute has been resolved satisfactorily to all parties.  We wish Ms. [redacted] the best.

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Assumed Answered]
Complaint: [redacted]
I am rejecting this...

response because:Hello,I am unable to answer this complaint I was not ignoring you. I have no ability to evaluate the service because they are still trying to resolve how entirely terrible they are. I have told them I will not close my complaint until I see some decent service in the course of my contract with them. So far all they have done is drop the ball over an over and further put me in jeopardy. While there are two people who are trying to mitigate the damage, I would still say buyer beware. I remain very cautious as to whether or not they will try to continue to extort money and further [redacted] up any proceedings in loosing paper work and failing to communicate important information. They say that my situation is rare. I'm not so sure.I did not intend to ignore this request for an answer from you but due to the nature of this business and their services it is simply too soon to tell. Thanks,[redacted] 
Regards,
[redacted]

[A default letter is provided here which indicates your acceptance of the...

business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

We are committed to providing an excellent experience to all of our customers.  We have reached out to this client and have worked out a resolution for everyone involved.  We happily provided a refund to this customer and we wish them the best of luck in their future.

We have spoken with Ms. [redacted] and we are happy to report that we have concluded this matter and have resolved Ms. [redacted]'s complaint satisfactorily.

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Assumed Answered]
Complaint: [redacted]
I am rejecting this response because:  At this point, I was able to talk with Boulder Legal Group and a resolution is trying to be reached, but an acceptable resolution has not yet been made.  The [redacted] has taken a total of $11,000+ now because Boulder Legal Group still has not released us yet in writing to [redacted], which is [redacted]'s representation.  All of the automatic payments we had set up to start paying off of our full credit debts (not a depreciated amount) will now all bounce... because of Boulder Legal Group.  We now have nothing left.  Merry Christmas to us and our five children.   
Regards,
[redacted]

We are happy to report that we have address Mr. [redacted]'s concerns, issued him a refund, and we wish him the best of luck in his future.

We are committed to providing an excellent experience to all of our customers.  We have reached out to this client and have worked out a resolution for everyone involved.  We are happy to retain this customer as a client and we look forward to assisting them further.

Ms. [redacted] has already agreed to a resolution of her complaint and has signed a release agreement.  This matter is closed by both parties.

We have reached out to the client to try and resolve his complaint. We did offer to perform under the terms of his agreement and/or issue a refund.  Mr. [redacted] has refuse to remain in the program and did not want to discuss any refund options with us.  At this point, we await on the client...

contacting us to discuss how he wishes to move forward with his issue.

[A default letter is provided here which indicates your acceptance of the...

business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to...

complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

We have been unable to reach the client to resolve this matter.  We will continue to reach out in hopes of resolving this matter.