[redacted] we all know how frustrating it can be when your vehicle has problems. I'm sorry that your vehicle is acting up again, the good news is we have a service agreement on the cars that we finance ourselves. I sure that the motor was covered by that and the power steering. The other repairs may have...
or may have not been covered depending on which service plan you went with at the time of sale, or when we rolled out the additional programs. The resolution you asked for isn't something that we can make happen. Looking over your account it was setup on a short 18 month lease. So at the end of the lease you have a couple different options, One you can return the vehicle and walk away, Two you can pay the residual off and keep the car, Three trade it in and keep any equity that you may have. Once again we are sorry that you are having any problems, we know how frustrating it can be. I know we have helped in the past and we will keep helping we just can't pay to fix your car every time it breaks. Thanksjohn
[redacted] it looks like your vehicle has been picked up by the repossession team on 11/9/17. If an account gets that far past due there isn't a lot we can do to help out. I hope that your family is getting better. You only have seven days after the repossession process to get it caught up to get the...
vehicle back, please contact Joey or Fred if this is something you want to do. thanskJohn K[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]
[redacted] we all know how frustrating it can be when your vehicle has problems. I'm sorry that your vehicle is acting up again, the good news is we have a service agreement on the cars that we finance ourselves. I sure that the motor was covered by that and the power steering. The other repairs may have...
or may have not been covered depending on which service plan you went with at the time of sale, or when we rolled out the additional programs. The resolution you asked for isn't something that we can make happen. Looking over your account it was setup on a short 18 month lease. So at the end of the lease you have a couple different options, One you can return the vehicle and walk away, Two you can pay the residual off and keep the car, Three trade it in and keep any equity that you may have. Once again we are sorry that you are having any problems, we know how frustrating it can be. I know we have helped in the past and we will keep helping we just can't pay to fix your car every time it breaks. Thanksjohn
[redacted] it looks like your vehicle has been picked up by the repossession team on 11/9/17. If an account gets that far past due there isn't a lot we can do to help out. I hope that your family is getting better. You only have seven days after the repossession process to get it caught up to get the...
vehicle back, please contact Joey or Fred if this is something you want to do. thanskJohn K[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]