Master Tech Automotive, Inc.

RE [redacted] Dear [redacted],This letter is acknowledgment that a complaint was received from your office on behalf of [redacted].Commonwealth Financial Systems received confirmation from our client, [redacted], that this account was covered under charity care.  CFS has closed...

and returned the account and in addition will notify the three major credit reporting agencies to delete this account from [redacted]'s credit history.Please do not hesitate to contact my office should you need further assistance.Thank you.Sincerely,Laura L[redacted]Client RelationsThis is communication from a debt collector this is an attempt to collect a debt and information obtain will be used for that purpose.

Dear [redacted]:Commonwealth Financial Systems is going to close and return this account to our client, [redacted].Our agency will send a notice to the three major credit reporting agencies to remove the account from [redacted]'s credit history.   However,CFS makes no representation as to the time it may take the CRA's to remove the tradeline.Please feel free to contact our office should you need further assistance.Thank You.Stephanie D[redacted]Client Relations

[redacted]Dear [redacted]:This letter is acknowledgment that a complaint was received from your office on behalf of Mr. [redacted].  Commonwealth Financial Systemsis collecting on behalf of [redacted]  We received the above referenced account for collections on...

12-25-2015.  A validation of debt   letter was mailed to Mr. [redacted] in March of 2016.  In addition I have requested an itemized billing statement from our client.  As this accountis being investigated, CFS will send a deletion request to the three major credit reporting agencies.  Mr. [redacted] can reach our office by calling ourtoll free telephone number, [redacted].  Correspondence can be mailed to our agency at [redacted], faxed to[redacted] or emailed to [redacted].  Please do not hesitate to contact my office should you need further assistance.Thank You.Sincerely,Stephanie DalykasClient ServicesThis is communication from a debt collector.  This is an attempt to collect a debt and any information obtained will be used for that purpose.

RE #[redacted] & #[redacted]Dear [redacted]:This letter is acknowledgment that a complaint was received from your office on behalf of [redacted].The above referenced accounts were reassigned to our agency by our client, [redacted] Partners in Marchof 2016.  Validation of debt...

will be mailed to Ms. [redacted] today. Please be advised Commonwealth Financial Systemswill notify the three major credit reporting agencies to delete both tradelines from Ms. [redacted]'s credit history whilethe accounts are under investigation.  In addition collection activity will cease during this time.  Ms. [redacted] can reach ouroffice at ###-###-#### to discuss the debt.  Please do not hesitate to contact our office should you need further assistance.Thank You.Sincerely,Stephanie D[redacted]Client RelationsThis is communication from a debt collector.  This is an attempt to collect a debt and any information obtained will be usedfor that purpose.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

RE #[redacted]Dear [redacted]:This letter is acknowledgment that a complaint was received from your office on behalf of Mr. [redacted].  We receivedconfirmation from our client, Pendrick Capital Partners, that the original creditor of this debt, [redacted],did not receive billing...

information until just recently.  If Mr. [redacted] has confirmation that insurance was provided to the serviceprovider {at the time of service}  he can fax it to my office, ###-###-####.  Also Commonwealth Financial Systems willsend a deletion update to the three major credit reporting agencies.  Please do not hesitate to contact my office should you need further assistance.Thank You.Sincerely,Stephanie D[redacted]Client RelationsThis is communication from a debt collector.  This is an attempt to collect a debt and any information obtained will be used for that purpose.

[redacted]  [redacted]
[redacted]
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

RE #[redacted]Dear [redacted]:This letter is acknowledgment that a complaint was received from your agency on behalf of [redacted].  The above listed account wasassigned to our agency for collections on October 18, 2017.  Commonwealth Financial Systems is collecting on behalf of [redacted]...

[redacted]Physicians for date of service November 1, 2011 in the amount of $757.00.  In review of our records [redacted] does not indicate that we received communicationfrom [redacted]   [redacted] [redacted] is requesting to stop communications in his complaint and states he will not make payment.  To honor this request our agency has closedand returned the account to our client, [redacted].  [redacted] should no longer hear from [redacted] or any of its representatives.  A copyof this complaint will be forwarded to our client.  Additionally [redacted] will send a deletion request to the three major credit reporting agencies. Please feel free to contact my office should you need further assistance.Thank You.Sincerely,Stephanie D[redacted]Client Services This is communication from a debt collector.  This is an attempt to collect a debt and any information obtained will be used for that purpose.

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Answered]
 Complaint: [redacted]
I am rejecting this response because: I need [redacted] contact info. I need info. CFS has provided to [redacted] inclusive of all personal information such as social security info.   I  need written confirmation of deleted credit information. I need written confirmation CFS incorrectly reported the information to each of the credit reporting agencies. I need written confirmation CFS has deleted all of my personal information from the business. The company can mail the information to my address as soon as possible. 
Regards,
[redacted]

[redacted]
[redacted]This account was closed and returned to our client, [redacted].  A deletion update was sent to the threemajor credit reporting agencies.  [redacted] can reach [redacted] by calling their toll free number [redacted]
[redacted]Sincerely,Stephanie D[redacted]
[redacted]This is communication from a debt collector.  This is an attempt to collect a debt and any information obtained will be used for that purpose.

[redacted]
 I am not able to properly identify an account using the information that was provided in this complaint.  Can you please providean account number and amount of debt.  Date of birth would also be helpful.Thank you kindly.Stephanie D[redacted]
[redacted]...

[redacted]

RE #[redacted] & #[redacted]Dear [redacted]:This letter is acknowledgment that a complaint was received from your office on behalf of [redacted].  Please beadvised Commonwealth Financial Systems has closed and returned both of the above accounts to our client, [redacted]...

[redacted].CFS will send a deletion request to the three major credit reporting agencies.  Also I will send a copy of this complaint along with myresponse to our client.  [redacted] should no longer hear from Commonwealth or any of its representatives in regards to the abovelisted debt.Please feel free to contact my office should you need further assistance.Sincerely,Stephanie D[redacted]Client RelationsThis is communication from a debt collector.  This is an attempt to collect a debt and any information obtained will be used for that purpose.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

#[redacted] & #[redacted]Dear [redacted]:Please accept my apology for any confusion that was caused by not being able to locate the above referenced accounts.The last name was misspelled and the address was forwarded to us as [redacted] Henderson NV.  The accountswere listed with our office in March of 2016.  Validation of debt will be mailed to Mr. [redacted].  In addition CommonwealthFinancial Systems will notify the three major credit reporting agencies to delete both tradelines from Mr. [redacted]'s credithistory.  The accounts will be placed on hold and collection activity will cease during the investigation period.  I will alsorequest itemized billing statements from our client, [redacted] Partners per the request of Mr. [redacted].  A copyof this complaint along with my response will be forwarded to our client.  Please do not hesitate to contact my office should you need further assistance.Thank You.Sincerely,Stephanie D[redacted]This is communication from a debt collector.  This is an attempt to collect a debt and any information obtained will be usedfor that purpose.

RE: [redacted]DEAR [redacted]:THIS LETTER IS ACKNOWLEDGMENT THAT A COMPLAINT WAS RECEIVED FROM YOUR AGENCY ON BEHALF OF [redacted].PLEASE BE ADVISED THAT A LETTER OF VALIDATION WAS MAILED TO [redacted] ON 2-25-2016 WHICH PROVIDED ORIGINALCREDITOR INFORMATION.  ON MARCH 24, 2016 AN...

ITEMIZED STATEMENT WAS ALSO MAILED TO [redacted].  THIS STATEMENTWAS PROVIDED TO COMMONWEALTH FINANCIAL SYSTEMS BY OUR CLIENT, [redacted].  IT IS NOT SOMETHING THAT OURAGENCY TYPED UP.  AT THIS TIME COMMONWEALTH WITH NOTIFY THE THREE MAJOR CREDIT REPORTING AGENCIES TO REMOVETHIS ACCOUNT FROM [redacted]'S CREDIT HISTORY, HOWEVER, I WOULD SUGGEST THAT [redacted] PROVIDE DOCUMENTATION THATSHE IS NOT RESPONSIBLE FOR THE DEBT.  IF SHE WAS A VICTIM OF ID THEFT SHE SHOULD PROVIDE A POLICE REPORT.   AT THIS TIMETHE ACCOUNT WILL BE PLACED ON HOLD.  OUR OFFICE CAN BE REACHED AT ###-###-#### OR FAX ###-###-####.PLEASE DO NOT HESITATE TO CONTACT MY OFFICE SHOULD YOU NEED FURTHER ASSISTANCE.THANK YOU.STEPHANIE D[redacted]CLIENT RELATIONSTHIS IS COMMUNICATION FROM A DEBT COLLECTOR.  THIS IS AN ATTEMPT TO COLLECT A DEBT AND ANY INFORMATION OBTAINED WILL BE USED FOR THAT PURPOSE.

#[redacted]Dear [redacted]:This letter is acknowledgment that a complaint was received from your office on behalf of [redacted]. A copy of police report is needed to forward to our client.  Please mail it to [redacted] Dickson City, PA [redacted]or it can be faxed to ###-###-####. ...

The account has been placed in a disputed status at this time.Thank You.This is communication from a debt collector.  This is an attempt to collect a debt and any information obtained will beused for that purpose.Sincerely,Stephanie D[redacted]Client Services

RE #[redacted]Dear [redacted]:This letter is acknowledgment that Commonwealth Financial Systems received a complaint from your office on behalf of [redacted].Commonwealth Financial Systems received the above referenced account for collections on October 3, 2017.  We are a third-party...

debt collector and as such we do not have contracts directly with consumers.  We service accounts on behalf of our clients. In response to the certified mail we received from [redacted] on December 1, 2017, we mailed a validation letter.  This letter provided the name of our client, the name of the consumer, the amount of the debt, and all other disclosures as required by the Fair Debt Collections Practices Act or applicable State law .   I have also ordered an itemized statement to send to consumer.  Additionally our agency will notify the three major credit reporting agencies to delete the tradeline from [redacted]'s credit report as this account is being investigated.  [redacted] can reach our office by calling our toll free number ###-###-####, Mr. Robert H[redacted], Collections Manager should she have any questions or concerns.   I hope this response was helpful to [redacted].  We would like to resolve this matter as quickly as possible.  Please do not hesitate to contact my office should you need further assistance.Thank You.Sincerely,Stephanie D[redacted]Client ServicesThis is communication from a debt collector.  This is an attempt to collect a debt and any information obtained will be used for that purpose.

RE #[redacted]Dear [redacted]:This letter is acknowledgment that a complaint was received from your office on behalf of Mr. [redacted].Mr. [redacted] spoke to an agent from Commonwealth Financial Systems on 3-28-2016.  At that time Mr. [redacted] requested to pay a discounted amount.  He...

paid $472.50 the same day which settled the account in full.A deletion update was sent to the three major credit reporting agencies 4-2-2016.  Also it is not a requirementthat Commonwealth notify a consumer prior to credit reporting.  Mr. [redacted] states in his complaint that I failed to state mini-Miranda.  Please be advised that I did not speak to Mr. [redacted].It is noted that our agent that did speak to him quoted the min-Miranda statement.  Please feel free to contact my office should you need further assistance.Thank You.Sincerely,Stephanie D[redacted]Client RelationsThis is communication from a debt collector.  This is an attempt to collect a debt and any information obtained will be usedfor that purpose.

RE #[redacted]Dear [redacted]:This letter is acknowledgment that a complaint was received from your office on behalf of [redacted].Please be advised Commonwealth Financial Systems mailed [redacted] both validation of debt on 6-16-16and an itemized billing statement on 8-6-16.  The account...

is currently in a disputed status.  Please ask [redacted]to provide a copy of a police report to validate her claim of ID theft.  At that time we will forward the information to ourclient, [redacted].  [redacted] can contact our agency at ###-###-####.  Correspondence can be mailed to[redacted] Dickson City, PA [redacted] or faxed to ###-###-####.Please do not hesitate to contact my office should you need further assistance.Thank You.Sincerely,Stephanie D[redacted]Client RelationsThis is communication from a debt collector.  This is an attempt to collect a debt and any information obtained will be used for that purpose.

Dear [redacted],Please be advised that our office reviewed this consumer complaint in conjunction with the associated account, CFSI account # [redacted].  The account was received new in our office from our client on June 3, 2017.  There was no contact to or from [redacted] until August 7,...

2017, and following her request for validation a validation letter was mailed to her address on August 9, 2017.  The account was also requested to be removed from reporting by the 3 major credit bureaus for a period no less than 30 days, as per FDCPA guidelines, to allow [redacted] to investigate the information sent to her.We hope this addresses all concerns with this account at this time.Thank you,Kathleen M[redacted]Legal/Compliance Admin