The health plan has a current open appeal for this member that was initiated on 10/15/The member should receive a response within calendar days from the original receipt date
Complaint:
I am rejecting
this response because: I have spent several hours on phone calls with Anthem to resolve this and sent several email regarding this through This is an unacceptable response Please call me to resolve.Attached is the transaction history of what was debited and credited from my bank account I replied to a message through Anthem's website on 10/20/submitting the bank information they requested when they responded to my request and have not heard back from them
Regards,
I* *** ***
The health plan has opened a new appeal regarding the member's new requestThe member will receive a new response from the health plan within calendar days
We are unable to address the issue regarding the Revdex.com
Complaint:
I am rejecting this response because:
#ededed;">My member ID to add to the complaint xdm413aand my birthday so they can sop making excuses 01/17/ thank you
Regards,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 9899357:
Verdana;">MESSAGE FROM BUSINESS:The health plan needs the child's (member) name and full health plan ID number to locate this specific member
My child's name is *** *** and his member ID is JQ***
Regards,
*** ***
Complaint:
I am rejecting this response because:They already responded to the appeal and
denied the claim I sent a response asking them to review the appeal and have not got a response
Regards,*** ***
This letter is written in response to your correspondence regarding Mr*** *** recent complaint filed with the Revdex.com.Our records indicate Mr*** *** is not enrolled with EmpireBased on the identification number prefix, enrollment is with Blue inquiry should be
referred to Blue Cross of CaliforniaTherefore, this inquiry should be referred to Blue Cross of California.We trust that this information proves helpfulIf you have further questions regarding this matter, please submit them via facsimile to *** *** at ###-###-####*** *** Grievances and Appeals Analyst
Grievances and Appeals Department%
I cannot respond to how the Revdex.com responds to your complaint on whether they keep the complaint open or closeAs stated previously, Anthem Blue Cross will respond to your grievance in writiing within calendar days
RevDex.com:
I have reviewed the response made by the business in reference to complaint ID 10135179, and find that this resolution is satisfactory to me
Regards,
*** ***
The member complaint is regarding the Revdex.com response to the member allowing the person to accept or reject in days as the health plan advised they would respond to the member in calendar days
Complaint:
I am rejecting this response because: I already sent Anthem my
response late August after I received their response Anthem voluntarily applied my overpaid premium of May to a policy that I have never requested or authorized since the group plan was already terminated on May Anthem even applied the overpaid premium of May from my coworker to my terminated policy! Whether I have my other health coverage or not is not Anthem's responsibility or interest I have active health insurance right now with my husband's policy but I reserve the right to provide the proof to Anthem If Anthem still refused to resolve the issue as requested., I had no choice but bring them to the small claim court
Regards,*** ***
If the member does not want to provide the requested information, she may send her complaint in writing directly to Anthem Blue Cross PO BOX ***, Woodland Hills, CA
This member contacted the health plan customer service on 3/12/They are researching her issues and she was advised memberhsip will be contacting her within a few days to resolve her issues
This member spoke with a lead on 9/16/who advised his refund is being processed
The health plan has a current open appeal for this member that was initiated on 10/15/The member should receive a response within calendar days from the original receipt date
Complaint:
I am rejecting
this response because: I have spent several hours on phone calls with Anthem to resolve this and sent several email regarding this through This is an unacceptable response Please call me to resolve.Attached is the transaction history of what was debited and credited from my bank account I replied to a message through Anthem's website on 10/20/submitting the bank information they requested when they responded to my request and have not heard back from them
Regards,
I* *** ***
Complaint:
I am rejecting this response because:
It was never paid and denied by Anthem UM Services, Inc
Regards,
*** ***
The health plan has opened a new appeal regarding the member's new requestThe member will receive a new response from the health plan within calendar days
We are unable to address the issue regarding the Revdex.com
Complaint:
I am rejecting this response because:
#ededed;">My member ID to add to the complaint xdm413aand my birthday so they can sop making excuses 01/17/ thank you
Regards,
*** ***
The member will receive a response in a maximum timeframe of calendar days but may be sooner
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 9899357:
Verdana;">MESSAGE FROM BUSINESS:The health plan needs the child's (member) name and full health plan ID number to locate this specific member
My child's name is *** *** and his member ID is JQ***
Regards,
*** ***
The member's issue is not resolved as it is in the grievance processShe will receive a resolution letter when the grievance is completed
Complaint:
I am rejecting this response because:They already responded to the appeal and
denied the claim I sent a response asking them to review the appeal and have not got a response
Regards,*** ***
This letter is written in response to your correspondence regarding Mr*** *** recent complaint filed with the Revdex.com.Our records indicate Mr*** *** is not enrolled with EmpireBased on the identification number prefix, enrollment is with Blue inquiry should be
referred to Blue Cross of CaliforniaTherefore, this inquiry should be referred to Blue Cross of California.We trust that this information proves helpfulIf you have further questions regarding this matter, please submit them via facsimile to *** *** at ###-###-####*** *** Grievances and Appeals Analyst
Grievances and Appeals Department%
I cannot respond to how the Revdex.com responds to your complaint on whether they keep the complaint open or closeAs stated previously, Anthem Blue Cross will respond to your grievance in writiing within calendar days
We are unable to identify this specific memberPlease have her provider her health plan ID number
RevDex.com:
I have reviewed the response made by the business in reference to complaint ID 10135179, and find that this resolution is satisfactory to me
Regards,
*** ***
The member complaint is regarding the Revdex.com response to the member allowing the person to accept or reject in days as the health plan advised they would respond to the member in calendar days
If your refund is not received within days, please contact the health plan
Complaint:
I am rejecting this response because: I already sent Anthem my
response late August after I received their response Anthem voluntarily applied my overpaid premium of May to a policy that I have never requested or authorized since the group plan was already terminated on May Anthem even applied the overpaid premium of May from my coworker to my terminated policy! Whether I have my other health coverage or not is not Anthem's responsibility or interest I have active health insurance right now with my husband's policy but I reserve the right to provide the proof to Anthem If Anthem still refused to resolve the issue as requested., I had no choice but bring them to the small claim court
Regards,*** ***
If the member does not want to provide the requested information, she may send her complaint in writing directly to Anthem Blue Cross PO BOX ***, Woodland Hills, CA
This member contacted the health plan customer service on 3/12/They are researching her issues and she was advised memberhsip will be contacting her within a few days to resolve her issues
The health plan has initiated a grievance for this memberThe member will receive a written response from the health plan within calendar days