Medical Business Bureau

Medical Business Bureau has accounts for *** Emergency Physicians for services dates and total amount due We have not received any paymentson the accountsPlease send us proof of payment and we will adjust the balancesOur address is P.OBox *** *** ***, IL ***.We
have not contacted or attempted to contact the consumer since October

Initial Business Response /* (1000, 5, 2014/08/05) */
Medical Business Bureau requested from the credit reporting agencies that the account be deleted June 17, and again on July 13, If the acct has not been deleted the consumer will need to dispute this with the credit bureau that
is still reporting it

Initial Business Response /* (1000, 5, 2015/04/02) */
We have posted the paymentThe account is paid in fullThe consumers credit file will be requested to be deleted on Saturday April 4, when we send them our fileIt may take 10-days for the credit bureaus to update heir
records
Initial Consumer Rebuttal /* (3000, 7, 2015/04/10) */
(The consumer indicated he/she DID NOT accept the response from the business.)
This still has not been cleared off my accountI followed up and made sure
Final Consumer Response /* (4200, 11, 2015/04/13) */
(The consumer indicated he/she DID NOT accept the response from the business.)
You guys need to hurry upThis is ridiculous and I hate being lied toI was promised April and then April and now I have to waitFigure this out and send me a confirmation
Final Business Response /* (4000, 9, 2015/04/13) */
We are requsting that it be deleted againIt may take longer for the credit bureaus to update their infoYou can dispute the account with them also

Initial Business Response /* (1000, 5, 2014/07/28) */
The consumer has accounts that were placed with Medical Business Bureau 12/10/We did not receive the payments until February 28, All accounts are reported to the credit bureaus after daysThe consumer did leave a message
on our voicemail and when we tried to contact him the number was disconnectedWe have requested that the accounts be deleted from the consumer's credit file
Initial Consumer Rebuttal /* (3000, 7, 2014/07/28) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Before I accept the response, I would like to know when these accounts will actually be removed from the credit bureau filesAlso, the accounts were 100% paid to *** by the insurance company by 1/9/as I have the EOBs to prove itObviously, I can't say when *** settled with MBBAdditionally, I left my phone number twice on different MBB voice mailsI have had the same phone number for years and it has never been disconnectedThanks to the Revdex.com for your help as it is the only thing that has produced results so far
Final Business Response /* (4000, 9, 2014/07/29) */
We have requested that the account be deletedIt is our understanding that it may take up to days for the credit bureaus to delete the accountsWe have sent a letter to the consumer informing him that the accounts have been requested to be deleted

I am not sure who the consumer is contacting as we have not spoken to her and our last correspondance was from 2014when we received a letter disputing the accountWe have reported the account as a dispute since then.We do not know why Trans-union has deleted the account the consumer would need to
ask them.The consumer's insurance has not paid and she would need to contact them to see why

The account is for North *** Radiologist for services on June 23, in the amount of 328.00.Letters have been sent to the address listedThe last letter was sent on Aug 10, in response to the consumerdisputing the accountWe have reported the account as a dispute as requiredThe
consumer may contact us at 800-***-***for further information

Initial Business Response /* (1000, 5, 2015/01/06) */
The account we have is for *** Ltd and is for services in the emergency room at *** *** *** on November 26, The total amount owed is There have been no payments on the accountIf the account is paid the
conaumer can send proof of payment to PO Box *** *** *** ** XXXXX or fax to XXX-XXX-XXXXOnce we have proof that the account is paid in full we will remove from the consumer's credit file

Initial Business Response /* (1000, 5, 2015/08/20) */
Medical Business Bureau just receivd the payment from *** *** on August 6, Therefund is being processed and will be mailed to the consumer in the next few days
Initial Consumer Rebuttal /* (2000, 7, 2015/08/21) */
(The
consumer indicated he/she ACCEPTED the response from the business.)
*** at Medical Business Bureau explicitly told me on August that the check was mailed to me on August 6, I do not appreciate the dishonesty of this business, the time I wasted dealing with blatant lies, or the undue stress of the entire situation This was handled very poorly on their part I look forward to actually receiving my refund and hope this isn't just another promiseThank you, Revdex.com!

The consumer is correct that she has an account from *** *** Emergency Physicians from June 15, We do not show that the consumer
had insurance for this accountThe consumer will need to check with her insurance to see if the account was billed and/or deniedSince the account
is disputedwe have to report it to the credit bureau as a disputeThe consumer has never contacted our office after we have sent a letter and made attempts by phine to contact her to
resolve this account

Medical Business Bureau has accounts for *** Emergency Physicians for services dates and total amount due We have not received any paymentson the accountsPlease send us proof of payment and we will adjust the balancesOur address is P.OBox *** *** ***, IL ***.We
have not contacted or attempted to contact the consumer since October

Initial Business Response /* (1000, 5, 2015/09/10) */
Medical Business Bureau has requested that the accounts be deleted from the consumer's credit fileThe consumer can have her loan company contact us and we will verify that the accounts are being deleted
Initial Consumer Rebuttal /* (3000,
7, 2015/09/10) */
(The consumer indicated he/she DID NOT accept the response from the business.)
There was no apology for or acknowledgement of their error, nor the time and energy which I have had to spend rectifying their errorThere was also no acknowledgement of a plan to prevent the same error occurring to other vulnerable consumers, such as minors

Initial Business Response /* (1000, 5, 2015/10/07) */
The consumer has never disputed the debts through Medical Business BureauThe accounts were disputed through the credit bureausWe have reported the accounts as disputed to the credit bureaus as we are required to do.We have accounts for
Anesthesia Consultants of Florence in the amount s of from April 4, for services at Carolinas Hospital and for services June 4, at the same hospitalThe consumer may contact us at 800-438-to resolve the accounts
Initial Consumer Rebuttal /* (3000, 7, 2015/10/07) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I have disputed these accounts with the credit bureaus and asked for validation on these accounts which I still have not recievedIf these debts are "valid", they should have no problem uploading the itemized proof showing they are allowed to report this debt and I signed itemized agreement that this debt is mineThis is very damaging to my credit and require that they delete immediately and agree not to sell the debt again if they cant provide this proofIf they are not willing to do this, I will file a compaint with my states AG as well as there states AG and a comlplaint with the CFPB along with exercising my rights under the fcra for all rules they have not followed on how these collections are reporting and there refusal to validate
Final Business Response /* (4000, 9, 2015/10/08) */
First of all the accounts have not been bought they have been placed for collectionsWe will request that the accounts be deleted from the consumer's credit file; however since we do not own the accounts we cannot guarantee what our client will do with the accounts

The consumer has disputed the accounts with us previously and we have informed her that the insurance has not paid and to contact us or *** and give us her insurance information and there has been no responseSince the accounts are disputed we must report them as a dispute to the credit
bureaus.The consumer needs to contact us to get this resolved ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

The consumer has accounts placed with Medical Business Bureau for *** *** *** ***for services on July 22, in the amount of and A letter was sent to the consumer July 25, 2014and several calls to the consumer's phone with no responseThe consumer may contact
our office for detailed informationon the services provided and pay the accounts at ***

Medical Business BUreau cannot locate an account for *** *** nor do we have anyone with the address givenWe will need additional information to locate an accoount

The consumer has disputed the accounts with us previously and we have informed her that the insurance has not paid and to contact us or *** and give us her insurance information and there has been no responseSince the accounts are disputed we must report them as a dispute to the credit
bureaus.The consumer needs to contact us to get this resolved ***

Initial Business Response /* (1000, 5, 2015/10/07) */
The consumer has never disputed the debts through Medical Business BureauThe accounts were disputed through the credit bureausWe have reported the accounts as disputed to the credit bureaus as we are required to do.We have accounts for
Anesthesia Consultants of Florence in the amount s of from April 4, for services at Carolinas Hospital and for services June 4, at the same hospitalThe consumer may contact us at 800-438-to resolve the accounts
Initial Consumer Rebuttal /* (3000, 7, 2015/10/07) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I have disputed these accounts with the credit bureaus and asked for validation on these accounts which I still have not recievedIf these debts are "valid", they should have no problem uploading the itemized proof showing they are allowed to report this debt and I signed itemized agreement that this debt is mineThis is very damaging to my credit and require that they delete immediately and agree not to sell the debt again if they cant provide this proofIf they are not willing to do this, I will file a compaint with my states AG as well as there states AG and a comlplaint with the CFPB along with exercising my rights under the fcra for all rules they have not followed on how these collections are reporting and there refusal to validate
Final Business Response /* (4000, 9, 2015/10/08) */
First of all the accounts have not been bought they have been placed for collectionsWe will request that the accounts be deleted from the consumer's credit file; however since we do not own the accounts we cannot guarantee what our client will do with the accounts

Initial Business Response /* (1000, 5, 2015/07/15) */
Medical Business Bureau spoke with the consumer on September 23, regarding a bill for Capital Emergency Physicians in the amount of The date of service eas April 30, and is the emergency physicians bill at South Austin
HospitalThe consumer's insurance paid and the balance was patient responsibilityThe consumer promised to pay the accountSeptember 24, the consumer called our office and paid the balance by electronic checkHe called our office again on Sept 29, and stated his insurance EOB showed bal was a w/o; however EOB was for the hospital charge and not the physicianHe called us again on October 20, stating the same info about the hospital EOB and that he wanted his money backThe bill is a legitimate bill and we will need proof that insurance paid or w/o the physicians bill
Initial Consumer Rebuttal /* (3000, 9, 2015/07/15) */
I just contacted my insurance, Cigna, for a detailed amount of the claims for the 4/30/visit
there were claims:
StDavid's S Austin Medical
claim amount: $billed by Capitol Emergency Associates
Cigna paid: $
I paid: $
StDavid's
Claim amount: $
Cigna paid: $
I paid: $
StDavid's Radiologist charge
claim amount: $
Cigna paid: $
I paid: $
Cigna said Capitol Emergency Physicians came back after the claim was filed and billed $125, which I also paidAccording to Cigna, this was "Balance billing" by Capitol Emergency Physicians
According to my insurance, Cigna, no records show that $was an amount paid by Cigna for the 4/30/claimThey have no record of thatMedical Business Bureau is claiming that my insurance paid this amountThey did not
Cigna also said that the $that Medical business Bureau is charging is not a legitimate billMBB claims that this is an "emergency physicians bill at South Austin Hospital", but then later in the comment they left on this complaint, they said "the EOB was for the hospital charge and NOT the physician"This conflicting information leads me to believe that the amount in question, $704.95, which my insurance company, Cigna, cannot account for, is a fraudulent charge
I never received any bill from Capital Emergency Physicians at South Austin Hospital indicating that I owed this amountIf I owed this amount, I will have received a hospital bill detailing the amount owed and how much insurance coveredWhen I looked at my insurance to get more information, I discovered that there was no claim from South Austin Hospital indicating that I owed $In fact, I have never visited this hospitalI had an emergency visit at StDavid's Hospital in April
Final Business Response /* (4000, 12, 2015/07/21) */
Since we are not the original creditor we only have the records Capital Emergency has given usWe will issue a refund and close the account
Final Consumer Response /* (2000, 14, 2015/07/23) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I accept this proposed resolutionI do anticipate a refund in FULL in the amount of $
when can I expect the refund to be issued to my bank account? When will the account be closed? I also want Medical Business Bureau to be aware that I will not answer any calls or provide any payment in the future until I have verified all charges with my insurance and with the hospitalI will also not take kindly to being harrassed by a collections agent again

Initial Business Response /* (1000, 5, 2014/05/13) */
Medical Business Bureau sent the consumer a letter November We made numerous attempts to contact the consumer and spoke with her in October and informed her that *** Medical Services had filed with her insurance; however
no payment was receivedThe consumer told us that she would pay the bill when she could afford it
Initial Consumer Rebuttal /* (3000, 7, 2014/05/13) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I do to remember getting anything from themI do remember talking to then in like they said and that was because I saw this name on my credit report and wanted to know what it was that I had under c
Final Business Response /* (4000, 19, 2014/05/19) */
We are not a billing companySince the acct is from we are cancelling the account and it will be removed from the consumer's credit file
Final Consumer Response /* (3000, 9, 2014/05/13) */
I don't remember getting anything from themI do remember talking to them in when I noticed on my credit report I had something under collection so I wanted to know what it wasThey wanted me to pay and I told then I didn't have the moneyI also explained to them that I didn't think it was right I was being charged with this bill because I e always had the medical card to cover all my hospital and doctor billsThy said it has been so long hat I wasn't able to show then any proof and that I had to pay itI don't have the money to pay for something like thatI don't have that kind of money