I have purchased fertilizer made by this company multiple yearsMost years they offer a rebateYou can submit the rebate online, but the online form does not workI believe this is purposefulLast year I submitted by mail and they sent me a lower dollar amount than promisedWhen I complained they sent me the differenceIt is my belief that offering a rebate is a game with this company with the goal of refunding as little money as possible
Back in May of this yearI went to *** *** in Cleveland at the *** *** I purchased several items for my yard, which included two containers of Scott's Ezseed I paid $for each container I have purchased several Scott's products in the pastAnd never had any problems with the products, until nowI am handicapped and disabled, so I have to hire someone to do my yard work (cut grass, trim bushes, rake leaves.) I needed some areas sow with some grass seed So I got the person who does my yard work, to come and sow the EzseedI watched as he did itHe followed the instructions that was on the back of each container Step 1-and He did areas in my backyard and my front tree lawn Then I waited for the grass to grow The only thing that did grow was a variety of weeds I had already thrown out one of containerSo when I contacted someone from Scott's, I told the that I no longer had the one container or my receipt from *** *** So I was told to
I purchased there ScottsTurf Builder Grass Seed Midwest Mix and planted it -and exactly followed the instructions Per the bag - According to the bagSeed will begin to grow in 5-daysThis did not happen Per the statement Scotts warrants to consumers that they provide a money-back “No Quibble Guarantee” on products with proof of purchase if “for any reason the consumer [is] not satisfied after using th[e] pro duct.” - that is their guaranteeI attempted to contact them they will not refund my moneyWhen it states all I need to do is send proof
I purchased The Scotts PatchMaster Lawn Repair Mix Sun & Shade Mix it did not work on my lawnI called the company and sent everything I was asked to send to themThen I was told I would receive a refund checkWhat I received was "My Prepaid Visa card" that isn't allowing me right to the refund that they claim is on itI've tried to use it on the following online purchases: *** ***, *** ***, ***, ***, ** *** *** ***.,and etcI first called "MyPrepaidCenter" and they told me to call "Scotts PatchMaster" because they didn't see any problems on there end with the Visa cardThe more places I tried to use the Visa credit card the more I find out that I'm unable to use the funds tied into itThe refund that I as due from "Scotts PatchMaster" I have yet to access the refund that "Scotts PatchMaster" said they was returning back to me
When I spoke to Tyasia and Erin at the call center all they would is make it seem like it's my problem and my problem aloneT
I spent over $last year to have soil and sod installed in my yard and I noticed some weeds about weeks ago so I decided to purchase ortho's weed b gone because it guaranteed not to hurt the lawn and it clearly states this on the bottle, after following the directions my wife proceeded with the product and to our surprise it completely destroyed our lawnMy wife has been trying to call the company for a week and a half and she keeps getting "due to high call volume" and it doesn't matter what time she calls.I have pictures of my lawn to show the damage the weed b gone did to it
I purchased two bags of Scotts Turf Builder Grass Seed, Tall Fescue mixOne bag was purchased on 03/31/and the other was purchased on 04/12/The SKU number and proof of purchase on the first bag purchased is ***2, VIDEPTBGThe SKU number and proof of purchase on the second bag is ***and VID EPTBG
Scotts clearly states on the bag that their product is guaranteedI have reseeded my lawn with this product about three times since March and only about 25% of the product has takenToday, I talked to a Scotts rep via chatShe opened up a case number, ***She stated I am expected to write them a letter and include original receipts in order to get a refundThey should be able to easily see that the product was purchased, because prior to stating I would need to send a letter with receipts, she asked for all of the detailed information on the bagThis included proof of purchase informationI have no problem sending them this information, but a
In August I purchased bags of Scotts Summer Guard Lawn care product for my property in ***, CT THe grass looked great and I wanted to prevent any problems in the late Summer as indicated on the bag due to pests or stress of the lawnI applied the product as indicated on the bag with a broadcast fertilizer spreaderTHe lawn was watered and it was rained during the time after the applicationWithin a week of putting the product on the lawn burn patches began to appearThe lawn began to burn in splochesThere were areas that were green and right next to them areas that were deadMy daughter's 14th birthday party was within a week and I was at a loss about what had happened or how to fix itNo amount of water helpedI went to the *** store in *** to get help and they could only direct me to the information on the bag of the product"Scotts no quibble guanantee, guaranteed not to burn." I called the company number and explained my situation with the party coming up an
I have spent a ton of money on and have always been happy with your soil until last fall (2017) when I purchased a bag of miracle grow potting soil at the local *** *** I was outside on my patio repotting some of my house plants, and when I opened the bag, a swarm of tiny flying bugs poured out I was surprised, but didn't think about it Since then, I have been battling a horrible gnat infestation in my house I've spent hundreds of dollars for all types of remedies, including sticky traps, mosquito bits, gnat stone and much, much more I have not been successful eradicating this infestation It has caused much anxiety and embarrassment I will NEVER buy your soil again and will share my experience with everyone I see buying your product
Scotts advertise a "No Quibble" refund guarantee if the customer is not satisfied.....I sent in the required original receipt and UPC code snail mail almost a month ago and I have emailed their contacts on their website times now and have not gotten a response at all! I posted a concern on their Facebook and there was a response to my posting less than seconds telling me they are too busy....but their website received my email with their quote " look for a response within a day or two....I find it odd that they are not "too busy" to be responding to Facebook postings
I bought Ortho Ground Clear vegetation killer and it did not kill the vegetationI called Scott Miracle Gro the manufacturer and they gave me a reference number *** and told me to send in the receipt for a full refundI sent the receipt and after a few weeks the merchant responded and said the receipt show the product was void offI said the $Ground Clear was but the two $was notThe receipt shows a minus beside two products that was taken off a fashion doll and ground clearThe weed killer on the receipt is ground clear weed killerI told the merchant that I have the label in my hand the USB number is *** the same as on the receipt and will fax or email itThe merchant said it was void I said noThe receipt shows I paid a total of $and the receipt has an approval number *** and reference number ***, this proves the money was charged to my credit cardThe merchant said I did pay anything and the entire receipt was voided that I was
I purchase three of the aeroGarden 3-pod growing systems the original only worked for about three months then things stopped growing I ordered another and it never grew anything, then I ordered yet another and it grew nothing either Clearly a defective product after the third time and I would expect and refund for all three I did try to contact aerogarden support via email per their website and no one ever responded
Your assistance in receiving my rebate - it is very obvious I am getting a vague excuse for not honoring their advertisement; Have submitted cash register receipt and all numbers on bags there is no reason for this delay; my store mgrisn't going to like this, since he values his customers
Good afternoon Scotts
I am contacting you because I purchased the Roundup from *** *** in Aurora, CO for $per bottle and covered my property the back yard two and three time over with the product using bottles a total of $because I was expecting to kill off the weeds in the rocks in my back yard area and the weeks in the front rocks area and this product did not meet my expectations at all I was highly disappointed because the product did not stop the weed germination in plus degree weather for weeksThe grass would die and weeds were not I would like a full refund for the product because this did not work as advertised or shown
I have spent a ton of money on and have always been happy with your soil until last fall (2017) when I purchased a bag of miracle grow potting soil at the local *** *** I was outside on my patio repotting some of my house plants, and when I opened the bag, a swarm of tiny flying bugs poured out I was surprised, but didn't think about it Since then, I have been battling a horrible gnat infestation in my house I've spent hundreds of dollars for all types of remedies, including sticky traps, mosquito bits, gnat stone and much, much more I have not been successful eradicating this infestation It has caused much anxiety and embarrassment I will NEVER buy your soil again and will share my experience with everyone I see buying your product
I got this Ortho Weed B Gon for some crabgrass and dandellions in my front and side yard, I planted new grass on the side of my yard 1/months agoThe Weed B Gon sprayed on it has killed most of it off, I also ahve spots in my front yard which I also sprayed Weed B GonI have enclosed pictures of what most of my lawn looks like and plantI have contacted lawn service about this problem and was told that Ortho shouldn't harm my grassBut after than looking at my lawn they told me to contact OrthoI took the ortho I got from *** *** back to themThey also told me that this weed killer should not happen*** *** also called ortho customer service, but after being put on hold for minutes they hung upI was told to call Ortho when I got homeI called times and was put on hold for -minutesI figured it was time to file a complaint
Note: Grass was watered hours before spraying with an outside temp at degree at am
We used a product by this company as directed in This product damaged a substantial percentage of the lawn in the spring of suffering large areas of dead lawn I was not aware of the Scott product being the source of my damage until early This product has been proven to be the cause of damaging lawns in many southern states, especially South Carolina lawns with Centipede grass I have contacted the company and fully complied with all requirements for restitution (as other affected parties have done) submitting all requested documentation including proof of purchase, photographs and (2) professional estimates to repair the lawnThe company has accepted responsibility with similar affected lawns In my case they are not accepting responsibility This is not acceptable to have created a product so damaging to the consumer and not making restitution
My name is *** *** and I purchased a bag of Scotts Bonus 5M S back on March 26th, I applied around 2/3rds of the bag to my back yard which is around acres The grass in my yard began to die shortly after applying the product I did what most people would do and began to research what could cause the die off I came across a newspaper article written June 6th of that indicated there were widespread reports of this in the South East Region
I live in ***, South Carolina and purchased my house in November of I then reached out to Scotts Customer Support back at the beginning of May and after spending quite a bit of time on the phone was finally put through to Karen R*** who was a Consumer Services Specialist I was originally offered a bag of grass seed and some Scotts fertilizer, which I refused as the areas of my yard that were damaged included grass and about feet of monkey grass She indicated that I needed to send in photos of
I got this Ortho Weed B Gon for some crabgrass and dandellions in my front and side yard, I planted new grass on the side of my yard 1/months agoThe Weed B Gon sprayed on it has killed most of it off, I also ahve spots in my front yard which I also sprayed Weed B GonI have enclosed pictures of what most of my lawn looks like and plantI have contacted lawn service about this problem and was told that Ortho shouldn't harm my grassBut after than looking at my lawn they told me to contact OrthoI took the ortho I got from *** *** back to themThey also told me that this weed killer should not happen*** *** also called ortho customer service, but after being put on hold for minutes they hung upI was told to call Ortho when I got homeI called times and was put on hold for -minutesI figured it was time to file a complaint
Note: Grass was watered hours before spraying with an outside temp at degree at am
I purchased The Scotts PatchMaster Lawn Repair Mix Sun & Shade Mix it did not work on my lawnI called the company and sent everything I was asked to send to themThen I was told I would receive a refund checkWhat I received was "My Prepaid Visa card" that isn't allowing me right to the refund that they claim is on itI've tried to use it on the following online purchases: *** ***, *** ***, ***, ***, ** *** *** ***.,and etcI first called "MyPrepaidCenter" and they told me to call "Scotts PatchMaster" because they didn't see any problems on there end with the Visa cardThe more places I tried to use the Visa credit card the more I find out that I'm unable to use the funds tied into itThe refund that I as due from "Scotts PatchMaster" I have yet to access the refund that "Scotts PatchMaster" said they was returning back to me
When I spoke to Tyasia and Erin at the call center all they would is make it seem like it's my problem and my problem aloneT
I purchased there ScottsTurf Builder Grass Seed Midwest Mix and planted it -and exactly followed the instructions Per the bag - According to the bagSeed will begin to grow in 5-daysThis did not happen Per the statement Scotts warrants to consumers that they provide a money-back “No Quibble Guarantee” on products with proof of purchase if “for any reason the consumer [is] not satisfied after using th[e] pro duct.” - that is their guaranteeI attempted to contact them they will not refund my moneyWhen it states all I need to do is send proof
I have purchased fertilizer made by this company multiple yearsMost years they offer a rebateYou can submit the rebate online, but the online form does not workI believe this is purposefulLast year I submitted by mail and they sent me a lower dollar amount than promisedWhen I complained they sent me the differenceIt is my belief that offering a rebate is a game with this company with the goal of refunding as little money as possible
Back in May of this yearI went to *** *** in Cleveland at the *** *** I purchased several items for my yard, which included two containers of Scott's Ezseed I paid $for each container I have purchased several Scott's products in the pastAnd never had any problems with the products, until nowI am handicapped and disabled, so I have to hire someone to do my yard work (cut grass, trim bushes, rake leaves.) I needed some areas sow with some grass seed So I got the person who does my yard work, to come and sow the EzseedI watched as he did itHe followed the instructions that was on the back of each container Step 1-and He did areas in my backyard and my front tree lawn Then I waited for the grass to grow The only thing that did grow was a variety of weeds I had already thrown out one of containerSo when I contacted someone from Scott's, I told the that I no longer had the one container or my receipt from *** *** So I was told to
I purchased there ScottsTurf Builder Grass Seed Midwest Mix and planted it -and exactly followed the instructions Per the bag - According to the bagSeed will begin to grow in 5-daysThis did not happen Per the statement Scotts warrants to consumers that they provide a money-back “No Quibble Guarantee” on products with proof of purchase if “for any reason the consumer [is] not satisfied after using th[e] pro duct.” - that is their guaranteeI attempted to contact them they will not refund my moneyWhen it states all I need to do is send proof
I purchased The Scotts PatchMaster Lawn Repair Mix Sun & Shade Mix it did not work on my lawnI called the company and sent everything I was asked to send to themThen I was told I would receive a refund checkWhat I received was "My Prepaid Visa card" that isn't allowing me right to the refund that they claim is on itI've tried to use it on the following online purchases: *** ***, *** ***, ***, ***, ** *** *** ***.,and etcI first called "MyPrepaidCenter" and they told me to call "Scotts PatchMaster" because they didn't see any problems on there end with the Visa cardThe more places I tried to use the Visa credit card the more I find out that I'm unable to use the funds tied into itThe refund that I as due from "Scotts PatchMaster" I have yet to access the refund that "Scotts PatchMaster" said they was returning back to me
When I spoke to Tyasia and Erin at the call center all they would is make it seem like it's my problem and my problem aloneT
I spent over $last year to have soil and sod installed in my yard and I noticed some weeds about weeks ago so I decided to purchase ortho's weed b gone because it guaranteed not to hurt the lawn and it clearly states this on the bottle, after following the directions my wife proceeded with the product and to our surprise it completely destroyed our lawnMy wife has been trying to call the company for a week and a half and she keeps getting "due to high call volume" and it doesn't matter what time she calls.I have pictures of my lawn to show the damage the weed b gone did to it
I purchased two bags of Scotts Turf Builder Grass Seed, Tall Fescue mixOne bag was purchased on 03/31/and the other was purchased on 04/12/The SKU number and proof of purchase on the first bag purchased is ***2, VIDEPTBGThe SKU number and proof of purchase on the second bag is ***and VID EPTBG
Scotts clearly states on the bag that their product is guaranteedI have reseeded my lawn with this product about three times since March and only about 25% of the product has takenToday, I talked to a Scotts rep via chatShe opened up a case number, ***She stated I am expected to write them a letter and include original receipts in order to get a refundThey should be able to easily see that the product was purchased, because prior to stating I would need to send a letter with receipts, she asked for all of the detailed information on the bagThis included proof of purchase informationI have no problem sending them this information, but a
In August I purchased bags of Scotts Summer Guard Lawn care product for my property in ***, CT THe grass looked great and I wanted to prevent any problems in the late Summer as indicated on the bag due to pests or stress of the lawnI applied the product as indicated on the bag with a broadcast fertilizer spreaderTHe lawn was watered and it was rained during the time after the applicationWithin a week of putting the product on the lawn burn patches began to appearThe lawn began to burn in splochesThere were areas that were green and right next to them areas that were deadMy daughter's 14th birthday party was within a week and I was at a loss about what had happened or how to fix itNo amount of water helpedI went to the *** store in *** to get help and they could only direct me to the information on the bag of the product"Scotts no quibble guanantee, guaranteed not to burn." I called the company number and explained my situation with the party coming up an
I have spent a ton of money on and have always been happy with your soil until last fall (2017) when I purchased a bag of miracle grow potting soil at the local *** *** I was outside on my patio repotting some of my house plants, and when I opened the bag, a swarm of tiny flying bugs poured out I was surprised, but didn't think about it Since then, I have been battling a horrible gnat infestation in my house I've spent hundreds of dollars for all types of remedies, including sticky traps, mosquito bits, gnat stone and much, much more I have not been successful eradicating this infestation It has caused much anxiety and embarrassment I will NEVER buy your soil again and will share my experience with everyone I see buying your product
Scotts advertise a "No Quibble" refund guarantee if the customer is not satisfied.....I sent in the required original receipt and UPC code snail mail almost a month ago and I have emailed their contacts on their website times now and have not gotten a response at all! I posted a concern on their Facebook and there was a response to my posting less than seconds telling me they are too busy....but their website received my email with their quote " look for a response within a day or two....I find it odd that they are not "too busy" to be responding to Facebook postings
I bought Ortho Ground Clear vegetation killer and it did not kill the vegetationI called Scott Miracle Gro the manufacturer and they gave me a reference number *** and told me to send in the receipt for a full refundI sent the receipt and after a few weeks the merchant responded and said the receipt show the product was void offI said the $Ground Clear was but the two $was notThe receipt shows a minus beside two products that was taken off a fashion doll and ground clearThe weed killer on the receipt is ground clear weed killerI told the merchant that I have the label in my hand the USB number is *** the same as on the receipt and will fax or email itThe merchant said it was void I said noThe receipt shows I paid a total of $and the receipt has an approval number *** and reference number ***, this proves the money was charged to my credit cardThe merchant said I did pay anything and the entire receipt was voided that I was
I purchase three of the aeroGarden 3-pod growing systems the original only worked for about three months then things stopped growing I ordered another and it never grew anything, then I ordered yet another and it grew nothing either Clearly a defective product after the third time and I would expect and refund for all three I did try to contact aerogarden support via email per their website and no one ever responded
Your assistance in receiving my rebate - it is very obvious I am getting a vague excuse for not honoring their advertisement; Have submitted cash register receipt and all numbers on bags there is no reason for this delay; my store mgrisn't going to like this, since he values his customers
Good afternoon Scotts
I am contacting you because I purchased the Roundup from *** *** in Aurora, CO for $per bottle and covered my property the back yard two and three time over with the product using bottles a total of $because I was expecting to kill off the weeds in the rocks in my back yard area and the weeks in the front rocks area and this product did not meet my expectations at all I was highly disappointed because the product did not stop the weed germination in plus degree weather for weeksThe grass would die and weeds were not I would like a full refund for the product because this did not work as advertised or shown
I have spent a ton of money on and have always been happy with your soil until last fall (2017) when I purchased a bag of miracle grow potting soil at the local *** *** I was outside on my patio repotting some of my house plants, and when I opened the bag, a swarm of tiny flying bugs poured out I was surprised, but didn't think about it Since then, I have been battling a horrible gnat infestation in my house I've spent hundreds of dollars for all types of remedies, including sticky traps, mosquito bits, gnat stone and much, much more I have not been successful eradicating this infestation It has caused much anxiety and embarrassment I will NEVER buy your soil again and will share my experience with everyone I see buying your product
I got this Ortho Weed B Gon for some crabgrass and dandellions in my front and side yard, I planted new grass on the side of my yard 1/months agoThe Weed B Gon sprayed on it has killed most of it off, I also ahve spots in my front yard which I also sprayed Weed B GonI have enclosed pictures of what most of my lawn looks like and plantI have contacted lawn service about this problem and was told that Ortho shouldn't harm my grassBut after than looking at my lawn they told me to contact OrthoI took the ortho I got from *** *** back to themThey also told me that this weed killer should not happen*** *** also called ortho customer service, but after being put on hold for minutes they hung upI was told to call Ortho when I got homeI called times and was put on hold for -minutesI figured it was time to file a complaint
Note: Grass was watered hours before spraying with an outside temp at degree at am
We used a product by this company as directed in This product damaged a substantial percentage of the lawn in the spring of suffering large areas of dead lawn I was not aware of the Scott product being the source of my damage until early This product has been proven to be the cause of damaging lawns in many southern states, especially South Carolina lawns with Centipede grass I have contacted the company and fully complied with all requirements for restitution (as other affected parties have done) submitting all requested documentation including proof of purchase, photographs and (2) professional estimates to repair the lawnThe company has accepted responsibility with similar affected lawns In my case they are not accepting responsibility This is not acceptable to have created a product so damaging to the consumer and not making restitution
My name is *** *** and I purchased a bag of Scotts Bonus 5M S back on March 26th, I applied around 2/3rds of the bag to my back yard which is around acres The grass in my yard began to die shortly after applying the product I did what most people would do and began to research what could cause the die off I came across a newspaper article written June 6th of that indicated there were widespread reports of this in the South East Region
I live in ***, South Carolina and purchased my house in November of I then reached out to Scotts Customer Support back at the beginning of May and after spending quite a bit of time on the phone was finally put through to Karen R*** who was a Consumer Services Specialist I was originally offered a bag of grass seed and some Scotts fertilizer, which I refused as the areas of my yard that were damaged included grass and about feet of monkey grass She indicated that I needed to send in photos of
I got this Ortho Weed B Gon for some crabgrass and dandellions in my front and side yard, I planted new grass on the side of my yard 1/months agoThe Weed B Gon sprayed on it has killed most of it off, I also ahve spots in my front yard which I also sprayed Weed B GonI have enclosed pictures of what most of my lawn looks like and plantI have contacted lawn service about this problem and was told that Ortho shouldn't harm my grassBut after than looking at my lawn they told me to contact OrthoI took the ortho I got from *** *** back to themThey also told me that this weed killer should not happen*** *** also called ortho customer service, but after being put on hold for minutes they hung upI was told to call Ortho when I got homeI called times and was put on hold for -minutesI figured it was time to file a complaint
Note: Grass was watered hours before spraying with an outside temp at degree at am
I purchased The Scotts PatchMaster Lawn Repair Mix Sun & Shade Mix it did not work on my lawnI called the company and sent everything I was asked to send to themThen I was told I would receive a refund checkWhat I received was "My Prepaid Visa card" that isn't allowing me right to the refund that they claim is on itI've tried to use it on the following online purchases: *** ***, *** ***, ***, ***, ** *** *** ***.,and etcI first called "MyPrepaidCenter" and they told me to call "Scotts PatchMaster" because they didn't see any problems on there end with the Visa cardThe more places I tried to use the Visa credit card the more I find out that I'm unable to use the funds tied into itThe refund that I as due from "Scotts PatchMaster" I have yet to access the refund that "Scotts PatchMaster" said they was returning back to me
When I spoke to Tyasia and Erin at the call center all they would is make it seem like it's my problem and my problem aloneT
I purchased there ScottsTurf Builder Grass Seed Midwest Mix and planted it -and exactly followed the instructions Per the bag - According to the bagSeed will begin to grow in 5-daysThis did not happen Per the statement Scotts warrants to consumers that they provide a money-back “No Quibble Guarantee” on products with proof of purchase if “for any reason the consumer [is] not satisfied after using th[e] pro duct.” - that is their guaranteeI attempted to contact them they will not refund my moneyWhen it states all I need to do is send proof