I bought bags of topsoil, and received 50% mulch and rocks 40% topsoil, and 10% plastic ground up
I bought bags of topsoil and I was very very disappointed in the grade of topsoil I receivedI went back and purchased cheaper version and got times better qualityWith a name that is well known in the industry you should be embarrassed with what was provided in those bags
Bought bags of Scotts earthgro black mulch from home depot store # Clarence NY Store , which after month lost it's color (has a year guarantee) Had white mold (we are in a drought while planting started to get headaches and noticed the mold spores in the air and ground ) and non organic material in mulch brought pictures and sample and proof of purchase to store and home depot customer service (who would of replaced the mulch but needed a sku # from Scotts called Scotts customer service and Scotts wanted us to send them the original receipt, Scotts case # *** according to their own website the customer reviews are mostly all the same
I bought bags of topsoil, and received 50% mulch and rocks 40% topsoil, and 10% plastic ground up
I bought bags of topsoil and I was very very disappointed in the grade of topsoil I receivedI went back and purchased cheaper version and got times better qualityWith a name that is well known in the industry you should be embarrassed with what was provided in those bags
I spent over $last year to have soil and sod installed in my yard and I noticed some weeds about weeks ago so I decided to purchase ortho's weed b gone because it guaranteed not to hurt the lawn and it clearly states this on the bottle, after following the directions my wife proceeded with the product and to our surprise it completely destroyed our lawnMy wife has been trying to call the company for a week and a half and she keeps getting "due to high call volume" and it doesn't matter what time she calls.I have pictures of my lawn to show the damage the weed b gone did to it
I purchase packages of SCOTTS STEP ANNUAL PROGRAM from *** *** Hardware store in *** *** IL on 03/11/Each package is supposed to come with a $rebate from the manufacture, since I bought packages, I am expecting $rebate
I followed the instruction closely and submitted my rebate request online on 03/13/with everything including a scanned image of the receipt, UPC codes
Rebate Issuer: THE SCOTTS COMPANY
Offer: Save up to $on Scotts Step Annual Program
Offer Code: ***
Submission#: ***
On 04/10/2017, I received an email and got notified that my rebate submission was not valid because of the following reason: " ALL REQUIRED PURCHASES NOT IDENTIFIED ON REG RECPT"
The fact is on the scanned receipt that I submitted, I clearly circled the eligible purchasesThis product is a 4-step package, the receipts shows it as the whole package (not the individual bags)The receipt also shows clearly that I purchased
I On December 4, I purchase a bag of Scotts Turf Builder Winter Guard Fall Weed & Feed and on the same day I applied to my lawn and after three weeks no weeds died, and they are still standing to this dayI called and was given a Ref# *** and was asked to send in my receipt and I would receive a refundThey sent a refund for what I paid but not for the tax I paid, I am out of the tax tooThe check had someone else name on it, some woman's nameI live alone my wife died years ago and my children do not live hereThat was an insult, so I call back and was ask to send the check backI sent the check back on 2/12/and they received it on 2/16/And this time I sent it to the Attention of MrJim H*** the CEO: so that I would not be insulted againI would like my refund PLEASE
I purchased and have purchased Scotts products for the homes I'd had over the years and have had ongoing problems with these products Scotts used to be all there was to choose from, now there’s competitors!
I have always had these resolved with digital photo representation of the receipts and bar codes because sometimes the bags are destroyed before I realize their products are, yet again, malfunctioning I have limited space to keep their bags in-case they are selling defective product, so I photo these required items
I recently sent in digital copied receipts and bar codes for bags of their grass seed that was sterile, would not germinate, causing me much grief in having large spots in my lawn awaiting them to germinate finally going to their competitor and having much success
As I mentioned, this isn't the first time I've had problems with their products From mulch staining my concrete to, now, sterile grass seed and they’ve always stood behind their guarantee
Dear Scotts Customer Service Representative:On September 5, 2016, I purchased bags of Scotts Patchmaster from Home Depot at$+ tax per bag(see receipt) I put down this product the same dayAfter almosta month, NOT one blade of grass grew for six (6) of the nine (9) bagsNOTE: threebags grew grass near a front yard tree.I took pictures (see attached) of no growth and labeled the location and the quantity ofbags used in each area.I conscientiously watered the product twice a day (morning and evening)Our waterbill during this time was $vslast year of $at the same time.I purchased three (3) bags of Scotts Turf Builder Sun and Shade Grass Seed: $(20lbs.) and two at $(lbs.) plus bags of Scotts Top Soil (great product) Iseeded the spots that the Patchmaster did not grow inI am waiting for the seed toproduce grass.I respectfully request a "modest" refund of $(bags x $ea= $74.94+
Complaint taken by phone 7/27/16-***
Consumer states that the Weed Be gone that she purchased does not workConsumer states that the number on bottle does not belong to the companyConsumer states that the number is supposed to be for questions and comments
Scotts Miracle-Gro was an epic disappointment to me I am a yard enthusiast and I take pride in my curb appeal This prompts me to daily water while annually applying weed and feed to my yard I research to find best practices for a healthy green lawnI used Scotts Miracle Gro product and my grass immediately started turning brown The fact that I read and followed the instructions did not matter I thought I would have the prettiest yard around Instead, I'm left with brown patchy grass I contacted Scotts to let them know what happened The company did send me a refund check for $ The problem now is that my grass is still patchy and dead in some spotsI called Scotts again and they offered me the opportunity to go buy grass seeds and fertilizer The problem with that is I have no idea when I'm going to get a refund and it will take the seeds a while to grow into the type of yard I previously had I have a busy schedule and can not run behind Scotts Corporation to m
I applied to Scotts 4-Step Annual Program in April for an advertised rebate I sent in all the completed paper workI received a rebate for one product, but did not receive the much larger rebate for the 4-step fertilizer
I sent a letter to the rebate handler INMAR in January I received no answer I called the rebate handler twice, but they would not tell me if or when I would receive my rebate I chatted with Scotts twice online, but they only sent me back to the rebate handler
I have received no information from Scotts as to why my rebate was not provided
I purchase three of the aeroGarden 3-pod growing systems the original only worked for about three months then things stopped growing I ordered another and it never grew anything, then I ordered yet another and it grew nothing either Clearly a defective product after the third time and I would expect and refund for all three I did try to contact aerogarden support via email per their website and no one ever responded
In August I purchased bags of Scotts Summer Guard Lawn care product for my property in ***, CT THe grass looked great and I wanted to prevent any problems in the late Summer as indicated on the bag due to pests or stress of the lawnI applied the product as indicated on the bag with a broadcast fertilizer spreaderTHe lawn was watered and it was rained during the time after the applicationWithin a week of putting the product on the lawn burn patches began to appearThe lawn began to burn in splochesThere were areas that were green and right next to them areas that were deadMy daughter's 14th birthday party was within a week and I was at a loss about what had happened or how to fix itNo amount of water helpedI went to the *** store in *** to get help and they could only direct me to the information on the bag of the product"Scotts no quibble guanantee, guaranteed not to burn." I called the company number and explained my situation with the party coming up an
I was mailed your agreement prepared by your representativeI had questions regarding your agreement and it was my understanding you would revise the agreement to reflect my concerns
purchased one of their products and it resulted in killing my grass in the front yard and all of my back yard It required a professional lawn care company to save what grass I have and recover those areas that died offContacted Scotts and all they were willing to do was refund me the money for the cost of the fertilizer and send me coupons for replacement grass and food My yard is beyond that There are other home owners who purchased the same product and are having the same issues with their yardsIt's costing me at minimum dollars to try and get my yard back to what it was
Bought bags of Scotts earthgro black mulch from home depot store # Clarence NY Store , which after month lost it's color (has a year guarantee) Had white mold (we are in a drought while planting started to get headaches and noticed the mold spores in the air and ground ) and non organic material in mulch brought pictures and sample and proof of purchase to store and home depot customer service (who would of replaced the mulch but needed a sku # from Scotts called Scotts customer service and Scotts wanted us to send them the original receipt, Scotts case # *** according to their own website the customer reviews are mostly all the same
I have purchased fertilizer made by this company multiple yearsMost years they offer a rebateYou can submit the rebate online, but the online form does not workI believe this is purposefulLast year I submitted by mail and they sent me a lower dollar amount than promisedWhen I complained they sent me the differenceIt is my belief that offering a rebate is a game with this company with the goal of refunding as little money as possible
Scotts advertise a "No Quibble" refund guarantee if the customer is not satisfied.....I sent in the required original receipt and UPC code snail mail almost a month ago and I have emailed their contacts on their website times now and have not gotten a response at all! I posted a concern on their Facebook and there was a response to my posting less than seconds telling me they are too busy....but their website received my email with their quote " look for a response within a day or two....I find it odd that they are not "too busy" to be responding to Facebook postings
Good afternoon Scotts
I am contacting you because I purchased the Roundup from *** *** in Aurora, CO for $per bottle and covered my property the back yard two and three time over with the product using bottles a total of $because I was expecting to kill off the weeds in the rocks in my back yard area and the weeks in the front rocks area and this product did not meet my expectations at all I was highly disappointed because the product did not stop the weed germination in plus degree weather for weeksThe grass would die and weeds were not I would like a full refund for the product because this did not work as advertised or shown
Back in May of this yearI went to *** *** in Cleveland at the *** *** I purchased several items for my yard, which included two containers of Scott's Ezseed I paid $for each container I have purchased several Scott's products in the pastAnd never had any problems with the products, until nowI am handicapped and disabled, so I have to hire someone to do my yard work (cut grass, trim bushes, rake leaves.) I needed some areas sow with some grass seed So I got the person who does my yard work, to come and sow the EzseedI watched as he did itHe followed the instructions that was on the back of each container Step 1-and He did areas in my backyard and my front tree lawn Then I waited for the grass to grow The only thing that did grow was a variety of weeds I had already thrown out one of containerSo when I contacted someone from Scott's, I told the that I no longer had the one container or my receipt from *** *** So I was told to
I bought bags of topsoil, and received 50% mulch and rocks 40% topsoil, and 10% plastic ground up
I bought bags of topsoil and I was very very disappointed in the grade of topsoil I receivedI went back and purchased cheaper version and got times better qualityWith a name that is well known in the industry you should be embarrassed with what was provided in those bags
Bought bags of Scotts earthgro black mulch from home depot store # Clarence NY Store , which after month lost it's color (has a year guarantee) Had white mold (we are in a drought while planting started to get headaches and noticed the mold spores in the air and ground ) and non organic material in mulch brought pictures and sample and proof of purchase to store and home depot customer service (who would of replaced the mulch but needed a sku # from Scotts called Scotts customer service and Scotts wanted us to send them the original receipt, Scotts case # *** according to their own website the customer reviews are mostly all the same
I bought bags of topsoil, and received 50% mulch and rocks 40% topsoil, and 10% plastic ground up
I bought bags of topsoil and I was very very disappointed in the grade of topsoil I receivedI went back and purchased cheaper version and got times better qualityWith a name that is well known in the industry you should be embarrassed with what was provided in those bags
I spent over $last year to have soil and sod installed in my yard and I noticed some weeds about weeks ago so I decided to purchase ortho's weed b gone because it guaranteed not to hurt the lawn and it clearly states this on the bottle, after following the directions my wife proceeded with the product and to our surprise it completely destroyed our lawnMy wife has been trying to call the company for a week and a half and she keeps getting "due to high call volume" and it doesn't matter what time she calls.I have pictures of my lawn to show the damage the weed b gone did to it
I purchase packages of SCOTTS STEP ANNUAL PROGRAM from *** *** Hardware store in *** *** IL on 03/11/Each package is supposed to come with a $rebate from the manufacture, since I bought packages, I am expecting $rebate
I followed the instruction closely and submitted my rebate request online on 03/13/with everything including a scanned image of the receipt, UPC codes
Rebate Issuer: THE SCOTTS COMPANY
Offer: Save up to $on Scotts Step Annual Program
Offer Code: ***
Submission#: ***
On 04/10/2017, I received an email and got notified that my rebate submission was not valid because of the following reason: " ALL REQUIRED PURCHASES NOT IDENTIFIED ON REG RECPT"
The fact is on the scanned receipt that I submitted, I clearly circled the eligible purchasesThis product is a 4-step package, the receipts shows it as the whole package (not the individual bags)The receipt also shows clearly that I purchased
I On December 4, I purchase a bag of Scotts Turf Builder Winter Guard Fall Weed & Feed and on the same day I applied to my lawn and after three weeks no weeds died, and they are still standing to this dayI called and was given a Ref# *** and was asked to send in my receipt and I would receive a refundThey sent a refund for what I paid but not for the tax I paid, I am out of the tax tooThe check had someone else name on it, some woman's nameI live alone my wife died years ago and my children do not live hereThat was an insult, so I call back and was ask to send the check backI sent the check back on 2/12/and they received it on 2/16/And this time I sent it to the Attention of MrJim H*** the CEO: so that I would not be insulted againI would like my refund PLEASE
I purchased and have purchased Scotts products for the homes I'd had over the years and have had ongoing problems with these products Scotts used to be all there was to choose from, now there’s competitors!
I have always had these resolved with digital photo representation of the receipts and bar codes because sometimes the bags are destroyed before I realize their products are, yet again, malfunctioning I have limited space to keep their bags in-case they are selling defective product, so I photo these required items
I recently sent in digital copied receipts and bar codes for bags of their grass seed that was sterile, would not germinate, causing me much grief in having large spots in my lawn awaiting them to germinate finally going to their competitor and having much success
As I mentioned, this isn't the first time I've had problems with their products From mulch staining my concrete to, now, sterile grass seed and they’ve always stood behind their guarantee
Dear Scotts Customer Service Representative:On September 5, 2016, I purchased bags of Scotts Patchmaster from Home Depot at$+ tax per bag(see receipt) I put down this product the same dayAfter almosta month, NOT one blade of grass grew for six (6) of the nine (9) bagsNOTE: threebags grew grass near a front yard tree.I took pictures (see attached) of no growth and labeled the location and the quantity ofbags used in each area.I conscientiously watered the product twice a day (morning and evening)Our waterbill during this time was $vslast year of $at the same time.I purchased three (3) bags of Scotts Turf Builder Sun and Shade Grass Seed: $(20lbs.) and two at $(lbs.) plus bags of Scotts Top Soil (great product) Iseeded the spots that the Patchmaster did not grow inI am waiting for the seed toproduce grass.I respectfully request a "modest" refund of $(bags x $ea= $74.94+
Complaint taken by phone 7/27/16-***
Consumer states that the Weed Be gone that she purchased does not workConsumer states that the number on bottle does not belong to the companyConsumer states that the number is supposed to be for questions and comments
Scotts Miracle-Gro was an epic disappointment to me I am a yard enthusiast and I take pride in my curb appeal This prompts me to daily water while annually applying weed and feed to my yard I research to find best practices for a healthy green lawnI used Scotts Miracle Gro product and my grass immediately started turning brown The fact that I read and followed the instructions did not matter I thought I would have the prettiest yard around Instead, I'm left with brown patchy grass I contacted Scotts to let them know what happened The company did send me a refund check for $ The problem now is that my grass is still patchy and dead in some spotsI called Scotts again and they offered me the opportunity to go buy grass seeds and fertilizer The problem with that is I have no idea when I'm going to get a refund and it will take the seeds a while to grow into the type of yard I previously had I have a busy schedule and can not run behind Scotts Corporation to m
I applied to Scotts 4-Step Annual Program in April for an advertised rebate I sent in all the completed paper workI received a rebate for one product, but did not receive the much larger rebate for the 4-step fertilizer
I sent a letter to the rebate handler INMAR in January I received no answer I called the rebate handler twice, but they would not tell me if or when I would receive my rebate I chatted with Scotts twice online, but they only sent me back to the rebate handler
I have received no information from Scotts as to why my rebate was not provided
I purchase three of the aeroGarden 3-pod growing systems the original only worked for about three months then things stopped growing I ordered another and it never grew anything, then I ordered yet another and it grew nothing either Clearly a defective product after the third time and I would expect and refund for all three I did try to contact aerogarden support via email per their website and no one ever responded
In August I purchased bags of Scotts Summer Guard Lawn care product for my property in ***, CT THe grass looked great and I wanted to prevent any problems in the late Summer as indicated on the bag due to pests or stress of the lawnI applied the product as indicated on the bag with a broadcast fertilizer spreaderTHe lawn was watered and it was rained during the time after the applicationWithin a week of putting the product on the lawn burn patches began to appearThe lawn began to burn in splochesThere were areas that were green and right next to them areas that were deadMy daughter's 14th birthday party was within a week and I was at a loss about what had happened or how to fix itNo amount of water helpedI went to the *** store in *** to get help and they could only direct me to the information on the bag of the product"Scotts no quibble guanantee, guaranteed not to burn." I called the company number and explained my situation with the party coming up an
I was mailed your agreement prepared by your representativeI had questions regarding your agreement and it was my understanding you would revise the agreement to reflect my concerns
purchased one of their products and it resulted in killing my grass in the front yard and all of my back yard It required a professional lawn care company to save what grass I have and recover those areas that died offContacted Scotts and all they were willing to do was refund me the money for the cost of the fertilizer and send me coupons for replacement grass and food My yard is beyond that There are other home owners who purchased the same product and are having the same issues with their yardsIt's costing me at minimum dollars to try and get my yard back to what it was
Bought bags of Scotts earthgro black mulch from home depot store # Clarence NY Store , which after month lost it's color (has a year guarantee) Had white mold (we are in a drought while planting started to get headaches and noticed the mold spores in the air and ground ) and non organic material in mulch brought pictures and sample and proof of purchase to store and home depot customer service (who would of replaced the mulch but needed a sku # from Scotts called Scotts customer service and Scotts wanted us to send them the original receipt, Scotts case # *** according to their own website the customer reviews are mostly all the same
I have purchased fertilizer made by this company multiple yearsMost years they offer a rebateYou can submit the rebate online, but the online form does not workI believe this is purposefulLast year I submitted by mail and they sent me a lower dollar amount than promisedWhen I complained they sent me the differenceIt is my belief that offering a rebate is a game with this company with the goal of refunding as little money as possible
Scotts advertise a "No Quibble" refund guarantee if the customer is not satisfied.....I sent in the required original receipt and UPC code snail mail almost a month ago and I have emailed their contacts on their website times now and have not gotten a response at all! I posted a concern on their Facebook and there was a response to my posting less than seconds telling me they are too busy....but their website received my email with their quote " look for a response within a day or two....I find it odd that they are not "too busy" to be responding to Facebook postings
Good afternoon Scotts
I am contacting you because I purchased the Roundup from *** *** in Aurora, CO for $per bottle and covered my property the back yard two and three time over with the product using bottles a total of $because I was expecting to kill off the weeds in the rocks in my back yard area and the weeks in the front rocks area and this product did not meet my expectations at all I was highly disappointed because the product did not stop the weed germination in plus degree weather for weeksThe grass would die and weeds were not I would like a full refund for the product because this did not work as advertised or shown
Back in May of this yearI went to *** *** in Cleveland at the *** *** I purchased several items for my yard, which included two containers of Scott's Ezseed I paid $for each container I have purchased several Scott's products in the pastAnd never had any problems with the products, until nowI am handicapped and disabled, so I have to hire someone to do my yard work (cut grass, trim bushes, rake leaves.) I needed some areas sow with some grass seed So I got the person who does my yard work, to come and sow the EzseedI watched as he did itHe followed the instructions that was on the back of each container Step 1-and He did areas in my backyard and my front tree lawn Then I waited for the grass to grow The only thing that did grow was a variety of weeds I had already thrown out one of containerSo when I contacted someone from Scott's, I told the that I no longer had the one container or my receipt from *** *** So I was told to