Megabus.com

Great customer service
Prompt delivery of order

I have refunded the trip in question for $(see below) as a gesture of good willMegabus passengers must arrive at the bus minutes prior to departure, and for safety reasons once doors are closed they are prohibited from being reopened. 11-04-10:EST
Reservation
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Reservation
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This company has been servicing my precious metal needs in a excellent manner with excellent serviceHighly recommended business and I will continue to conduct business with them

My kids were stranded in Toledo, OH after purchasing a ticket through Megabus The bus was supposed to arrive at 4:am but did not show up until 5:AM which meant they would miss their second bus Bus drivers were not helpful in providing any information on alternative options Called customer service (term used lightly) for them to say well you are going to miss your connecting bus When we asked for a supervisor they stated, "supervisors are not available over the phone" My kids are stranded and out $ Such a horrible experience and so disappointed that this company treats people in this manner

First and foremost I would like to apologize about the inconveniences this has caused youPlease understand that passengers are required to be at their bus stop location minutes before departure timeIf you missed your original bus we are unable to compensate you.All our drivers are trained on
customer service and must abide by all policy and procedureFor safety reasons, drivers are instructed that they are unable to open the luggage bay area once they are closedSafety is always our number one priority and we must stick to the procedures set in place. We understand there was a medical concern in which the driver should have allowed the doors to be openedAs an apology, we have provided you with a 100% redemption code for the troubles this has caused youThe code will arrive in a separate email with instructions on how to use the codeI have gone through this incident with the management team and the individuals concerned have been identified and necessary corrective action has been taken to prevent a recurrence. I appreciate that you may want to seek the specifics of the action taken against our staff; however I regret that we do not provide details relating to an individual’s employment record.The action discharged will be to prevent a recurrence, be fair and reasonable and correlated to the severity of the incident. I hope you will give us the opportunity to serve you again

Complaint: ***
I am rejecting this response because: There is no warning message prior to hit accept changes They just take the money This business is faulty and do not tell you that you will loose the money before you buy *** does warn you so Megabus should do the same instead of cheating people out of their money
Regards,
*** ***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

Very reasonable pricies, extremely fast shipping, and response time to any questions is fast, and friendly, not to mention they are very knowledgeable about they're productsMy goto bullion dealer!

MrThomas V*** has helped me through the process of a debt reduction creditor sponsored programI am in debt and hopefully it will be reduced with the help I receive from Thomas and the JKB Financial IncThey have explained everything and are very helpful with all the question I may haveMy future is looking more brighter every dayMost of all they are up front with you and care

I've purchased from SDB at least a dozen times since their inceptionPurchases ranged from ounces to 5,of silver and and 10-ounces of gold The prices were always some of the best amongst the online bullion dealers After careful shopping I found that their price was almost always lower than other name brand bullion dealers SDB offered quick delivery, free shipping, courteous service, quick access to their site and shipping references that allowed accurate tracking Their other services, including a very fair price on bullion trades, outright sales of bullion, purchases of ammo and survival supplies also yielded good prices when such items were hard to find I've referred many people to SDB for their purchases and all were satisfied with their results

All seats on megabus.com are sold on a reservation basis and you must travel at your specified time and dateCustomers are required to be at their departure point at least minutes before their selected trip is scheduled to departThis allows megabus.com drivers to board customers in a timely
manner avoiding any delays that may impact the departure of the vehicleNo refunds or credits will be given in instances where customers miss the bus

I apologize for the inconvenienceI have investigated this matter and according to our records the bus arrived at 6:and departed at 6:We are indeed aware of the minute delayHowever, we do not compensate for that time frame of a delayThere will be no compensation for this matter

Complaint: ***
I am rejecting this response because:I was told by the Megabus representative to purchase the new ticket and request a refund for the change fee after the trip was updated with the late arrival times. There was no traffic delay which caused the bus to arrive late. If the bus provides a log of the official times the bus departed and passed through the E-ZPass toll plaza's from ** to *** it would show a delay. Megabus also has to admit the bus driver departed the pickup location on time. Drove about minutes to *** ** where the bus driver change took more than minutes. The bus drivers talked outside of the bus for minutes or more before the new bus driver started driving to ***We did not get delayed by any traffic which caused the significant delay. It was the bus driver change which created the delay
Regards,
*** ***

SD Bullion has some of the best prices and service I have foundI will continue to purchase bullion items from them

SD Bullion has the lowest priced silver buffaloes along with great service

Complaint: ***
I am rejecting this response because I want a refund in which the money is applied back on my cardYou can cancel those credit promo codes, I want the money back on my card
Regards,
*** ***

It appears the refund that was processed on our end was negated because the passenger called his credit card company and disputed the chargeMegabus no longer has control of the fundsThe passenger must wait for his credit card company to finalize their investigation

Complaint: ***
I am rejecting this response because:
On your website, it doesn't say, you will be picked up on the corner, you do not state, you don't have a facility
I would like a refund
Regards,
*** ***

Ryan W*** was my navigator thru this processHe was MORE than
helpfulHe was patient, courteous, informative, and very very thoroughI feel great relief knowing that I've started this journey
to financial recoveryThank you again, Ryan

An excellent source for bullion needsLow prices, high quality productsFast and professional shipping