Megabus.com

The supervisor of the lost and found will contact the client to further assist

Complaint: [redacted] I am rejecting this response because: The response simply restates Megabus's policy that passengers must be at the specified place of departure minutes prior to the departure time Apparently, you have not read my complaint clearly, because my complaint is not regarding this policyMy complaint is that I missed the 7:p.mbus and was charged for another ticket on a subsequent bus EVEN THOUGH I WAS WAITING AT THE SPECIFIED BUS STOP MINUTE PRIOR TO DEPARTURE TIME AS ACCORDING TO THE TERMS OF THE POLICYTo be precise, I was waiting at the specified stop from 7:15-7:p.m., at which time I was informed by an arriving bus driver that my bus departed from a stop different than the one described on the ticket, and that I had missed the busWhen I called Megabus to have the situation addressed, I was forced to buy another ticket and my request to speak with supervisor was denied and the "customer service" agent (I use quotes here because I received nothing resembling "service" during this ordeal) hung up the phoneAccordingly, I demand a refund for that ticket, and an apology for pushing my eventual arrival time at my destination until midnight [redacted]

Complaint: [redacted] I am rejecting this response because:I would like to have this case re-openedI made the mistake of accepting to respond to the request for the reservation numberNo solution has been providedPlease let me know if you need any additional information from me.Thank you, [redacted] Regards, [redacted]

I apologize about the inconveniences this has caused youPlease be advised that after investigation we were able to confirm your bus departed at 12:02amUnfortunately if you missed your bus we are unable to assist you

This is a GREAT company to deal withAfter purchases over months, I have not had any issuesThe purchasing process was quick, easy, and clearly described and confirmedThis company has become my primary contact for metal, meals and ammo

Placed my first order with SD Bullion The order was processed and shipped within hours, SD goes above and beyond with the security of the package, and I received my order in perfect condition

Review will be short and real sweet From price, website directions and explanations to purchasing, paying, conformation, and delivery with tracking, easy and fastThere is even a number to call for assistanceGuess the only way to make the experience more satisfying, would be if they gave you everything for freeJust kidding, excellent from start to finish

Complaint: [redacted] I am rejecting this response because:my hand and arm was inflamed and shoulder continues to be in pain since that timei did not travel on dates paid due to injury and local [redacted] police have been made aware of my losses and injury Regards, [redacted] ***

The transaction was smooth and quick From the day I placed my order and sent my check to the day I received my order was only week!

Complaint: [redacted] I am rejecting this response because: The bus was scheduled to arrive at 6:pm and didn't arrive until 9:pmThat's far more than minutes, and more than hoursI have my itinerary with the scheduled arrival time on it, as well as the text message I received from my step-son (and all interactions while he was en route) from when he arrived (including the arrival time)This seems more like MegaBus is trying to make out the customers to be liarsI have no fear saying that and I would like others to see that response as well Regards, [redacted]

So 9/12/my friend and her kids needed to catch a bus to DetroitDeparture time was 1300/1:pmWe were on our way I received a email mind before we arrived that a windstar bus lines will take over instead of megabus.Well this is Chicago and to 3pm traffic is crazy.We made it there by 1.We saw a megabus but it was to Cleveland.Megabus was called we were told the bus was running behind because of the switchSo we waited and waitedStill no business tor Detroit until one of the other drivers notified us that he saw the bus on the way to Chicago and that the bus left alreadyWe called to see if we can reschedule my friend and her kids we were told no and we will have to pay an additional $in order to get them on the next bus at 7amWhat I don't understand is why can't she switch her unused ticket for the next dayMegabus should communicate more better than what they did

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and would like to submit a phone number so I can be contacted [redacted] Regards, [redacted]

Please be advised that you are required to trade in your journey up to hours prior to your journeyUnfortunately when you contacted our customer service department after your trip's departureAt this time no compensation can be offered

THEY HAVE BEEN GREAT TO WORK WITH! They helped me buy silver coins with my visa gift card and that was great! Thank you SD Bullion

Story Time: So against my better judgement I decided to take a Megabus from Atlanta to MemphisThe ticket was dirt cheap and I could just sleep on the tripThe first bus going to Memphis was minutes lateThe driver was a bit disorganized being that he accidentally locked himself out of the bus and one of the passengers had to figure out how to open the doors for himHe didn't know where the destination points were and just seemed confused all togetherAgain, I said hey, it's a cheap ticket no big dealToday I was supposed to return to Atlanta and I arrived on time to the location (pulling up directly behind the bus) in which everyone was already on the bus, so I quickly got out and kissed my family goodbyeThe driver sees usThe luggage handlers tell me to hurry because, "She's (the bus driver) petty." As soon as they tell us this, the bus pulls off?? My mother is physically chasing the bus and knocks on the window desperately trying to get the driver to stopShe doesn'tInstead she looks my mother in the eyes and shakes her finger at her like a petulant child It's not that I cannot change my ticket to another time or even that I missed the bus, it was the evil manner in which this specific bus driver treated usThe luggage handler told us that this specific driver named Latonya did this all of the time to people and that even if we went to the rest stop in Tupelo half an hour away to meet the bus, she would still probably not let us onShe's had multiple complaints, yet she's still workingI tried calling to make a complaint but the company is overseas and gave me the, "send us an email and we will investigate the situation" speech I can appreciate that there is a schedule to keep and that she technically left on time, HOWEVER, we were on time and she saw usIt would have take all of seconds for me to get onI imagine there is a reason that all of this happened: Lesson On time means minutes early Lesson Some people are as compassionate as spoon Lesson Never take the Megabus again And I'm so sorry to my mother that this woman was so blatantly rude to youAtleast I get to spend more time you before I have to return to AtlantaAs for the bus driver, God Bless you anyways

I have had several transactions with this company over the past few months Each transaction went very wellGreat Quality, Shipping and Communications!!

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] /> Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***

SDB is my go to bullion dealer who specializes in unique coins not generally available from other dealers A start rating for sure

Complaint: [redacted] I am rejecting this response because: I already emailed the business explaining that I would like a full refund instead as I am moving out of the country in and a half weeks and wont be able to use their ticket Regards, [redacted]

We spent nights there and was very pleased with the cleanliness of the room and the quality of the breakfastAll the staff were professional and courteous! Will be back