Meshbesher & Associates

Complaint: [redacted] I am rejecting this response because: ? yes my account was canceled with $charge because I was in a contract that we were unaware ofYour sales people specifically told us at our door that we were in a non-contract agreement? The dispute I have is over the hundred dollars not about my account being canceled.? Sincerely, [redacted]

Complaint: [redacted] I am rejecting this response because:We never received this email or a phone call nice tryFunny that all the ? reviews you have on yelp and Google ? State the same issue that we're havingEverybody gets locked into a contract that they are unaware ofWe were told to sign ? an iPad so that your company had permission to come to our house the following day and that was it? You can send me as many emails as you would like with fake information on itPerhaps you need to spend more time training the ? employees ? you have knocking on doors then wasting time arguing with customers you ? are taking advantage of.? [redacted]

Complaint: [redacted] I am rejecting this response because: If you read my complaint and what happened with their employee you will see it is NOT simply a case of me being upset that someone knocked on my doorThe employee asked my name and used it to give my neighbors information about me to scare them into signing contractsI am not a customer because before I ever had a chance to decide on their service the employee had already gone to my neighbors with statements about me, my family and my houseI am complaining because the employee representing this company was defacing my character to my neighbors.? Sincerely, [redacted]

This Is not anything that is true and is not something were interested in.Complaint: [redacted] I am rejecting this response because:Sincerely, [redacted]

***,? We are very sorry for the mistake with our billingThe first quarterly billing does start months after your initial appointment but the second $payment was a mistakeWe did refund that payment on 9/25/If you have not seen that payment back into your account please call us in the at 208-957-so we can fix thatIf you are having any other problems, please let us knowHave a great day!

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted]

? Complaint: [redacted] I am rejecting this response because: Your response is a "non-response."? You continually say the same thing over and over without acknowledging any part of my complaint.? I had the same experience when I tried talking with your two representatives on the phone.? It is very poor customer service and I do not wish to do business with your company.? I can only assume that you are so anxious to get the money that you neglect the customer.? To say that you CANNOT cancel the account without your "additional" services is to say that you WILL NOT cancel the account without your money.? You do not address the fact that YOU BROKE the contract when your technician DID NOT come in December as "scheduled" in the original contract.? You do not address the lack of my signature on a receipt when I was available.? You do not explain why scorpions are found ONLY AFTER you have "treated" our property Sincerely, [redacted]

Complaint: [redacted] I am rejecting this response because: I do not wish to have anyone from this company come to my propertyAccording to the last statement, your technician could come only times in a year and still meet your contract requirements. Since I have already missed one visit from your technician, I would like to suggest a compromise. If you will credit my account with one monthly payment of $29.99, I will authorize a one-time payment of $which would meet your requirement for a $cancellation. Then my account will be closed with no further communication or charges Sincerely, [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to c*** ** *** and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below. It is very apparent that this company is not a reputable company, nor is it customer oriented. They have a good product, but prefer to steel from their customers, by not providing the service offered, and still charging the customer for services they did not render, and lie about it. I hope that people will read this and not get sucked into their business, otherwise they will be out of $to $400, which is what I did
Regards,
Charlotte Chapman

We no longer have any sales reps knocking in the Aurora area

Complaint: ***
I am rejecting this response because: you broke the contractSo, I am requesting that you return at least dollars (months of payments) due to the poor customer service and the fact that you did break a legal contractAlso, most of the reason we are angry is because we consistently had pests return to the SAME LOCATION time after timeSo, obviously what you were doing/ product you were using was not workingSo, please return at least half of our money.

Revdex.com:
I have reviewed the response made by the business in reference to *** ** *** *nd have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.In their most recent response, they stated they would be happy to send a technician out, but it's the middle of winter and we currently aren't having issues with pestsWhen we called twice a few months ago, we couldn't reach anyone to "get a technician" out to usThis also doesn't address that they say they didn't clearly explain their product to my wife, they said they followed up with a call and a q&a with a technician which didn't take place and they didn't send us a copy of the service agreement until a few days ago when we called to cancelThey also didn't address how extremely discourteous they were with my wife and I on the phone.***
*** ***

This person is not currently and never has been a customer of armorSince they have never used armors service their complaint should not be publicly postedArmor understands that some people don't like having their doors knocked on and apologize for any inconvenience but that is how this job is
done is by knocking doors.

Complaint: ***I am rejecting this response because: yes my account was canceled with $charge because I
was in a contract that we were unaware ofYour sales people specifically told us at our door that we were in a non-contract agreement The dispute I have is over the hundred dollars not about my account being canceled. Sincerely,*** ***

We are so sorry for the problems with the spiders and then missing your spray dateWe as a company strive for great customer service and satisfaction. We would like to do what we can to make this rightWe can put months credit on your account and if you would like we can set your
account up to service closer to the day markWe hope that we can resolve this issues with you and we appreciate your businessHave a great day!

I'm going to enter the welcome letter that you received at this email ***@yahoo.com on 5/31/@6:35pm
*** ***,Welcome to Armor Pest DefenseWe are excited to offer you high quality service for your pest control needs.We like to remind our customers of a few things prior to the first appointment: This year agreement is for 5/31/17, with an early cancellation fee of $Once the agreement is fulfilled, your service will continue on a month to month basis.Your account is set up for quarterly payments of $Every months.We will come and service your home every to days and we will notify you by bothphone and email before we come out for your next service
Please let us know if any problems come up before your next spray and we will gladly send a tech out and service your home at no additional charge
We have your initial appointment set up for you, Thursday June between 8:AM and 11:AM.We ask that you please give the the product at least days to fully activate and work before calling for a respray.If you have any questions about this information, please call us at: 208-957-to speak with a customer service representative.Thank you!
We send this email to all customers at the time that they sign up for the account to make sure that everyone knows this is a year contract with an early termination feeWe also sent a phone call on 5/31/@ 6:32PM stating the same information.
We do not want any customers signing up with the wrong information so that is why we do the automated phone call and email when you sign up so that if you are told something other then that you are in a year contract with an early cancel fee you will knowDue to this I am unable to waive the fee

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***

Complaint: ***
I am rejecting this response because: I no longer want your services and I would just like all my money back due to the fact that in your contract it says "satisfaction gaurentee"I'm not satisfied, so I want a complete refund

My records are showing that this dispute was settled with my office staff on 7/8/@3:26pm by CurtisThe account was cancelled and i'm showing no further actions that can be taken

Complaint: ***I am rejecting this response because: Your 100% money back guarantee states that if I'm not completely satisfied that I will get 100% of my money back, $-$35=$And You keep
sending my wife text messages saying that our account is past dueShe has received a message everyday for the past three days and todays message stated that our account is days past due and it needs to be taken care of immediatelyThis is no way to run a business...at allI'm expecting the $returned to me ASAP or I will not resolve this complaint with the Revdex.com.Sincerely,*** ***