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Thank you for contacting IC system on behalf of the consumerOur client recalled this account, therefore, IC System has closed its file and returned it to their officeWe have mailed a letter to the consumer to confirm this information, please allow ailing time.SincerelyConsumer Affairs on behalf of IC System

Thank you for contacting us on behalf of the consumerWe are unable to locate an account and are requesting more informationPlease provide the account number from the credit report or the consumer can call Consumer Affairs at 800/ [redacted] for further assistance.Sincerely,Consumer Affairs on Behalf of IC System

Thank you for contacting us on behalf of the consumerOur records indicate the consumer recently disputed credit reporting of this accountWe have investigated the dispute and our client has provided validation which we mailed directly to consumer on June 27,

IC System has reiterated removal from the consumer's credit reportA letter of confirmation was sent to the consumer via the email address given in this complaint

Thank you for providing us with the additional information to help us identify the accountWe have taken steps to resolve this matterAttached is a copy of our response to the consumerSincerely,Consumer Affairs on behalf of IC System, Inc.This communication is from a debt collector

Our records indicate the account has been disputedFlorida Power and Light is investigating this matterI.CSystem has ceased all collection activity on the account and submitted a deletion request to the credit reporting agencies pending the outcome of the investigationThe consumer may wish to check with her local credit bureau in 30-days to ensure that her credit file has been updated correctly If validation of the account is received we may forward that information to the consumer but we will not re-report the account information to the credit reporting agencies Sincerely, Consumer Affairs This communication is from a debt collector

Initial Business Response / [redacted] (1000, 6, 2015/08/06) */ [redacted] Case No [redacted] Our No [redacted] IC System has responded directly to Ms [redacted] 's power of attorney, Ms [redacted] , at the address listed in the power of attorney papersIf she has any further questions she can contact our office at [redacted]

Thank you for contacting IC System on behalf of the consumer The file has been closed in our office and we sent a letter directly to the consumer to the email address provided to confirm that information

We are responding directly to the consumerThe consumer may wish to check with her local credit bureau in 30-days to ensure that her credit file has been correctedSincerely,Consumer Affairs staff on behalf of IC System, Inc

IC System has responded directly to the consumer Sincerely, Consumer Affairs

The original creditor notified us the account was submitted in errorWe have discontinued all activity on the account, returned the file to the original creditor, and submitted a deletion request to the consumerUnder separate cover we are sending a separate letter to the consumerThe consumer may wish to submit it as proof to expedite corrections as necessarySincerely,Consumer Affairs on behalf of IC System, Inc

We have responded directly to the consumer through the CFPB portalA copy of that response is attached for your reviewSincerely,Consumer Affairs on behalf of IC System, Inc

Initial Business Response / [redacted] (1000, 5, 2015/10/20) */ [redacted] Case No [redacted] Our No [redacted] IC System has honored Mr***'s request to cease all telephone communication Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/10/22) */ (The consumer indicated he/she ACCEPTED the response from the business.)

We have been unable to verify the information and have closed the account. The file will be returned to the original creditor. We have submitted a deletion request to the credit reporting agencies. A letter has been requested. It will be mailed to the consumer at the address/email provided.... Sincerely,Consumer Affairs on behalf of IC System, Inc.

Our records show the account has been disputed and validation previously provided to the consumerUnder separate cover we are responding directly to the consumer.Thank you

Thank you for contacting us on behalf of Ms***IC System did not take any funds from Ms***'s bank account as the transaction was voided before processingIf Ms [redacted] needs us to confirm that information with her bank please have her call IC System's Consumer Affairs department at 1/###-###-#### for further assistanceIC System has made a business decison to remove this account from Ms***'s credit file and requested the national credit reporting agencies to delete any reference of this account from their filesWe apologize for any inconvenience this may have caused

IC System has placed the file in disputeWhile our client is investigating this matter we have ceased all collection activity pending the outcome of the investigation.Thank you.Consumer AffairsOn behalf of IC System, Inc

We are not [redacted] Nevertheless, an account was disputed, the original creditor provided validation and we forwarded that information to the consumer on July 19, We are responding directly to the consumer in writingPlease allow 7-days for the letter to reach the consumer Sincerely,Consumer Affairs staff on behalf of IC System Inc

Our records show the account was disputed, the original creditor provided validation and we sent that information to the consumer on September 11, IC System has already investigated this dispute and reported the results of the investigation to herIf the consumer believes the charges are fraudulent, a police report or an affidavit of forgery should be filed and a copy provided to usSincerely,Consumer Affairs on behalf of IC System, Inc.This communication is from a debt collector

We regret the information has not yet reached the consumerAttached is a red-acted copy of the letterFor privacy reasons we are not including the actual debt validationWe will re-mail a copy to the consumer today