I have had an acct for the past 5+ years
acct number *** is the account I have been paying on
7/26/$left
8/acct *** $which is a new acct, according to the company they lost yrs of interest and made a new acct to catch the lost charges, there was no notice
Requested a itemized statement, and still they could not explain why suddenly I had this big bill As I was making extra payments which they would not take off the principle, I was told that I would always have to pay the interest, even though I would request to apply the additional money to the principle
10/11/made contact with Nick who is a supervisor, he explained , bottom line, you just have to pay the billHe could not explain how years suddenly can be applied to a new acct without notice and expect a person to pay for something that does not make sense They have tried to explain that it was due to my late payments when I 1st got the acct I pointed out my last late payment was
The machine they contracted with us has flooded our basement and they're manipulating the contract we have with them by not obliging to contract
My family bought a property in in Hyattsville, MD As we've newly moved to the neighborhood, we were paid a visit by an agent from Baltimore Water telling us that according to the records that were kept, the water in the neighborhood has been contaminatedThis was the reason for the agent Ms***'s visit, to inform us so that we can take necessary precaution for our health safety
When we asked the agent for solution, she asked us to show her our water tank in the basement- which we did, then she took out some water from the new tank and added some chemicals into the water, and in a few minutes the water turned brownShe said the discoloration comes from the water and only treatment will be our best optionBaltimore water then connected us to preferred credit, who provided the machine for the treatmentSo this complaint will b
Hello my name is *** ***I had bought a Kirby from a Gonzalez EnterprisesWe bought the Kirby in March of 2014, it sounded like a good deal at first then we didn't really like it and didnt like our paymentsThen there was a return date of May 27, We called they didn't answer, so then we drove all the way to Bakersfield to Gonzalez Enterprisewe knocked on the door and no one answer, we left messages and a note on the doorThen we never got a phone call backThe late payments are crazy amount, it makes me so mad because we pay our bill every month but they always charge a late fee like they never got itThen when we got our tax return back,in February, willing to pay our whole amount back, gave them all our information over the phone, they took our information of course but never took the money we left our money in the bank for weeksThen we gave up on the full amount to pay off, we have been making our payments on timeJust the last to month I have trie
These *** believe if they tell themselves enough times they are good with people it must be true Baloney! The mission of Preferred credit is screw the borrower, screw the business selling them the paper, and pretend they're doing you a favor It's a good thing they're not the only finance company in the country As a vendor selling them contracts; they are only concerned how much they can get from youBasically what I want to say is: You would be wise to avoid doing business with this company! Steve ***
This company has ridiculous fee for just NOT wanting them to have access to your bank account for automatic payment Either you agree to autopay or get charged $for a monthly statement Something which you well know they have to have some sort of version of to begin with in order to track the monthly payments Absolute robbery DO NOT USE them if you do not want them in your bank account
In early November 2017, I contacted Preferred Credit to change the bank information that was being used to debit my monthly payment from one banking institution to another one I received confirmation that the funds will be debited from the new bank account provided Yesterday, December 19, 2017, I checked the old account and the new account and discovered that money had been debited from both accounts for the monthly payment When this occurred, there was not enough money in the original account to cover the monthly payment so my bank covered the $monthly charge and added a $fee for a total of $ As of now, my account is $overdrawn and I don't have the funds to cover the fee I called Preferred Credit on 12-19-and explained their error The person on the phone said to send to him either via email or fax the bank statement and they would refund the money I had my daughter take care of this because I am years of age and don't have the capabilities
In I received a call from Minnesota health systems wanting to come to my home and discuss a product to help with health issuesWhen they came over, it turned out to be people selling vacuum cleaner and an air purifierI purchased the products and was paying for themMy wife was working for K-MART at the time and they ended up closing the store which made it hard to pay for the itemsI contacted Preferred Credit and told them I would have to reduce the payments for awhile until she found a new jobMy wife found a new job and I resumed the paymentsNow Preferred Credit is showing me as late on my credit and they won't remove it on my credit report after many calls to themI'm trying to purchase a home and this is preventing me from getting a mortgage
How is it that Preferred Credit, IncHas an A+ rating with almost all NEGATIVE reviews? This is outstanding? How did they finagle their way into an A+ rating? I personally have a complaint to file against them as well I will be doing so when I close this email What? Does a company just lie to you and say that all of these negative comments are unfounded or the reviews are unfounded so you believe them? Just wondering How it maintains an A+ rating when it is very obvious that this company rates an F with its customer baseI have a water softener system that is financed through them I have not had to deal with them directly until today Wow For not having contact with them ever and to be treated the way I was OutstandingNo customer service skills whatsoever
Unwilling to help the customer solve a situation that is a direct result of their customer service failureSend you to a supervisor who is also unwilling to work with youSupervisors try to send you to another supervisor of the same level instead of their supervisorTheir supervisor is always unavailable and you are sent to a voice mail of which NO return call is ever received The tactics of the company's that they finance for are unscrupulous in the first place Its all my fault I should have slammed the door in the face of the person that was trying to sell me the water softener system when they told me they were GE checking on their productsThey only wanted to sell me their water softener system I should have sent them packing So ultimately all of this is my fault Buyer beware Should have listenedThis company and all others that they finance for should be given an F
This company is reporting an account to my credit file that does not belong to me and giving me the run around with correcting it
I have contacted this company several times about account number *** that is being reported to my credit file by themEach time I get one of their reps on the line they can not pull up the account from my address or my telephone numberI then have to give them my social security number, which should bring about a red flagI have explained to them over and over that I was a victim of identity theft and fraud and several accounts had been opened in my nameThe first rep told me that I would have to send them a police report to have this item removed and it usually take about hoursWell, three weeks has passed and this matter still has not been correctedEach time I call, I am placed on hold to speak with a manager, then told that a manager will contact me backThis is very frustrating! I can not understand why it is so hard to clear this if yo
I bought a saladmaster pots, preferred credit incFinance it same as cash no interest, made my last payment on November on December they took another payment when I stop that payment they charged another fee they are very unprofessional they do not honor their word please be aware of this company even if you make all your payments they still charge you more
They didn't pull the payment when I told them to
My husband set the payments up to come out on the 15th during the initial set up call and they set it up on the 7thI didn't address it with the first payment, I figured they made a one-time mistakeThe second time it happened, I called them to correct itThe manager I talked to was very rude and refused to waive the late feeThe second person I got said she would review the call and waive the late fee if I had indeed mentioned that I was putting a stop payment on the 12/payment and that they could pull the payment out on the 15thShe said she would call me back either way to let me knowI never got a call backI called to check on it and they said there were no late fees listed on the accountThey still refused to reverse the late mark on my credit
Preferred credit is reporting past information from years ago on my credit now
that if valid should have been reported in October not October of
Back in October I mailed in my payment and long as it reached them by November 10,
I would not be days late I was told on 11/12/that no payment had been received So, I said
since you do not know where my check is I was canceling the check but then I was told not to do it
in case it was in processing but right now we need a payment immediately or your account will be
days past due And so, that my payment would never be past due I got the online information
and was told as long as I made a payment by the 29th day I would not be past due
But now I am being told years later that I have always been past due days even when I have made
payments earlier then the due date the 10th of each month They said cause they could not contact me
by phone per my request they no other way to let me know this
PCI was deceitful, rude, unhelpful and incredibly unprofessionalI dealt with "Monsi", "Mary", "Mark T." (supposedly the manager) and finally "Jolene", all with the exception of "Jolene" were rude, passive aggressive and just outright unhelpfulA
Avoid this company at all costs!
I called the company back in May to setup payment arrangements regarding my accountAt that time I had an unexpected hardship take placeI have been making my payments on time since September When I spoke to the representative, she stated that I could make payments of for the next 90daysAbout a week later, I started to receive several phone calls from them everydayI asked the representative why were they calling when I spoke to someone and the payment arrangement was setupShe stated that because it was not automatically setup for automatic pay each month that they had to callWhen the payment arrangement was originally setup the representative asked how I would make my payments and I told her via their web page and she stated that the option was okayThen I received a letter last week about default on my loanI didn't understand how I could be in default when I was adhering to the payment arrangementI called in and spoke to someone and the gentleman was very ru
I paid off for itI am so worried to pay $in Preferred Credit, IncPreferred credit doing nothing wrong and no problemSo I decide to give starsBecause I thank Preferred Credit, inc
I brought a vacuum on 01/19/and I did not open it at all and I been calling the office and all I'm getting the run around they don't wont to come and pick it all I call the company and spoke to joel on 01/31/and she was very nasty on the phone like I told her I been try to get some one to pick it up since 01/201/and all I'm get is the run a round with this company I no this is the credit company the place wear I brought the vac from told me to call these p ci and now pci tell me to call Kirby and I call Kirby on 01/20/01/21/01/22/01/23/and now they don't won't to answer my call I don't need this to go on my credit this is the number to Kirby and I spoke to the owner on 01/31/and keyon *** and he told me to call the credit dept again and I did and they told me to call keyon and he is not answer the phone all I wont them do is come and pick this vac up her is Kirby number###-###-####
Horrible CompanyI changed my payment account and dateThey still drafted my old account and old payment date making that account negative and giving me an overdraft fee with that bank and a late fee with them then proceeded to do a "retry" payment days later and then telling me that they are still going draft another payment on my new account and new date and will not waive any fees i've incurred with them even though when I called to change my payment account and date that they said they deleted the old one and I would not be charged anymoreLIES they just try to rack up the fees along with high interest to get as much money as possible out of youTOTAL SCAM
Signed contract to pay paymentsI was calculated and given payments of $each month Beginning February 20,I paid a few months with $and then I started paying $and $coz I wanted to pay off earlier than monthsI called the company to ask if they could work out how much I will need to pay if they calculated me paying it in monthsI was told they cannot do that but instead I could payoff in one day I would have to pay $
My problem is that I paid off loan on 2/22/and verified with CSA that it was closed since check cleared my bank account My account was drafted for $on 3/1/bc the next CSA I spoke with said my account was not closed I was told I had to wait to weeks for my refund It has been weeks still no return They messed up but I am the one who has been inconvenienced
I regret that I got ever involved with this pseudo companyThey are the worse of the worseTheir only purpose of existence is to steal hard-earned money from naive people
They hate to receive payments to be applied to capitalBe aware because most of your payments will go to interest alone and only a fraction to the capital
Their website does not have an option to make payments to capital and even their staff need a supervisor's approval to do so One thing, I created my web profile when I received the letter from them and it did not work but until I spoke with one of their customer services agents
Do yourself a huge favor and do not get any business whatsoever with Preferred CreditI had to get money from 401K to cancel this debt; that's how bad it is
They prey on people and they know it that's why they will insist you to "explain you" their conditions before opening the account so you don't have any right for claim
Be aware !!!
Jorge T
I have had an acct for the past 5+ years
acct number *** is the account I have been paying on
7/26/$left
8/acct *** $which is a new acct, according to the company they lost yrs of interest and made a new acct to catch the lost charges, there was no notice
Requested a itemized statement, and still they could not explain why suddenly I had this big bill As I was making extra payments which they would not take off the principle, I was told that I would always have to pay the interest, even though I would request to apply the additional money to the principle
10/11/made contact with Nick who is a supervisor, he explained , bottom line, you just have to pay the billHe could not explain how years suddenly can be applied to a new acct without notice and expect a person to pay for something that does not make sense They have tried to explain that it was due to my late payments when I 1st got the acct I pointed out my last late payment was
The machine they contracted with us has flooded our basement and they're manipulating the contract we have with them by not obliging to contract
My family bought a property in in Hyattsville, MD As we've newly moved to the neighborhood, we were paid a visit by an agent from Baltimore Water telling us that according to the records that were kept, the water in the neighborhood has been contaminatedThis was the reason for the agent Ms***'s visit, to inform us so that we can take necessary precaution for our health safety
When we asked the agent for solution, she asked us to show her our water tank in the basement- which we did, then she took out some water from the new tank and added some chemicals into the water, and in a few minutes the water turned brownShe said the discoloration comes from the water and only treatment will be our best optionBaltimore water then connected us to preferred credit, who provided the machine for the treatmentSo this complaint will b
Hello my name is *** ***I had bought a Kirby from a Gonzalez EnterprisesWe bought the Kirby in March of 2014, it sounded like a good deal at first then we didn't really like it and didnt like our paymentsThen there was a return date of May 27, We called they didn't answer, so then we drove all the way to Bakersfield to Gonzalez Enterprisewe knocked on the door and no one answer, we left messages and a note on the doorThen we never got a phone call backThe late payments are crazy amount, it makes me so mad because we pay our bill every month but they always charge a late fee like they never got itThen when we got our tax return back,in February, willing to pay our whole amount back, gave them all our information over the phone, they took our information of course but never took the money we left our money in the bank for weeksThen we gave up on the full amount to pay off, we have been making our payments on timeJust the last to month I have trie
These *** believe if they tell themselves enough times they are good with people it must be true Baloney! The mission of Preferred credit is screw the borrower, screw the business selling them the paper, and pretend they're doing you a favor It's a good thing they're not the only finance company in the country As a vendor selling them contracts; they are only concerned how much they can get from youBasically what I want to say is: You would be wise to avoid doing business with this company! Steve ***
This company has ridiculous fee for just NOT wanting them to have access to your bank account for automatic payment Either you agree to autopay or get charged $for a monthly statement Something which you well know they have to have some sort of version of to begin with in order to track the monthly payments Absolute robbery DO NOT USE them if you do not want them in your bank account
In early November 2017, I contacted Preferred Credit to change the bank information that was being used to debit my monthly payment from one banking institution to another one I received confirmation that the funds will be debited from the new bank account provided Yesterday, December 19, 2017, I checked the old account and the new account and discovered that money had been debited from both accounts for the monthly payment When this occurred, there was not enough money in the original account to cover the monthly payment so my bank covered the $monthly charge and added a $fee for a total of $ As of now, my account is $overdrawn and I don't have the funds to cover the fee I called Preferred Credit on 12-19-and explained their error The person on the phone said to send to him either via email or fax the bank statement and they would refund the money I had my daughter take care of this because I am years of age and don't have the capabilities
In I received a call from Minnesota health systems wanting to come to my home and discuss a product to help with health issuesWhen they came over, it turned out to be people selling vacuum cleaner and an air purifierI purchased the products and was paying for themMy wife was working for K-MART at the time and they ended up closing the store which made it hard to pay for the itemsI contacted Preferred Credit and told them I would have to reduce the payments for awhile until she found a new jobMy wife found a new job and I resumed the paymentsNow Preferred Credit is showing me as late on my credit and they won't remove it on my credit report after many calls to themI'm trying to purchase a home and this is preventing me from getting a mortgage
How is it that Preferred Credit, IncHas an A+ rating with almost all NEGATIVE reviews? This is outstanding? How did they finagle their way into an A+ rating? I personally have a complaint to file against them as well I will be doing so when I close this email What? Does a company just lie to you and say that all of these negative comments are unfounded or the reviews are unfounded so you believe them? Just wondering How it maintains an A+ rating when it is very obvious that this company rates an F with its customer baseI have a water softener system that is financed through them I have not had to deal with them directly until today Wow For not having contact with them ever and to be treated the way I was OutstandingNo customer service skills whatsoever
Unwilling to help the customer solve a situation that is a direct result of their customer service failureSend you to a supervisor who is also unwilling to work with youSupervisors try to send you to another supervisor of the same level instead of their supervisorTheir supervisor is always unavailable and you are sent to a voice mail of which NO return call is ever received The tactics of the company's that they finance for are unscrupulous in the first place Its all my fault I should have slammed the door in the face of the person that was trying to sell me the water softener system when they told me they were GE checking on their productsThey only wanted to sell me their water softener system I should have sent them packing So ultimately all of this is my fault Buyer beware Should have listenedThis company and all others that they finance for should be given an F
This company is reporting an account to my credit file that does not belong to me and giving me the run around with correcting it
I have contacted this company several times about account number *** that is being reported to my credit file by themEach time I get one of their reps on the line they can not pull up the account from my address or my telephone numberI then have to give them my social security number, which should bring about a red flagI have explained to them over and over that I was a victim of identity theft and fraud and several accounts had been opened in my nameThe first rep told me that I would have to send them a police report to have this item removed and it usually take about hoursWell, three weeks has passed and this matter still has not been correctedEach time I call, I am placed on hold to speak with a manager, then told that a manager will contact me backThis is very frustrating! I can not understand why it is so hard to clear this if yo
I bought a saladmaster pots, preferred credit incFinance it same as cash no interest, made my last payment on November on December they took another payment when I stop that payment they charged another fee they are very unprofessional they do not honor their word please be aware of this company even if you make all your payments they still charge you more
They didn't pull the payment when I told them to
My husband set the payments up to come out on the 15th during the initial set up call and they set it up on the 7thI didn't address it with the first payment, I figured they made a one-time mistakeThe second time it happened, I called them to correct itThe manager I talked to was very rude and refused to waive the late feeThe second person I got said she would review the call and waive the late fee if I had indeed mentioned that I was putting a stop payment on the 12/payment and that they could pull the payment out on the 15thShe said she would call me back either way to let me knowI never got a call backI called to check on it and they said there were no late fees listed on the accountThey still refused to reverse the late mark on my credit
Preferred credit is reporting past information from years ago on my credit now
that if valid should have been reported in October not October of
Back in October I mailed in my payment and long as it reached them by November 10,
I would not be days late I was told on 11/12/that no payment had been received So, I said
since you do not know where my check is I was canceling the check but then I was told not to do it
in case it was in processing but right now we need a payment immediately or your account will be
days past due And so, that my payment would never be past due I got the online information
and was told as long as I made a payment by the 29th day I would not be past due
But now I am being told years later that I have always been past due days even when I have made
payments earlier then the due date the 10th of each month They said cause they could not contact me
by phone per my request they no other way to let me know this
PCI was deceitful, rude, unhelpful and incredibly unprofessionalI dealt with "Monsi", "Mary", "Mark T." (supposedly the manager) and finally "Jolene", all with the exception of "Jolene" were rude, passive aggressive and just outright unhelpfulA
Avoid this company at all costs!
I called the company back in May to setup payment arrangements regarding my accountAt that time I had an unexpected hardship take placeI have been making my payments on time since September When I spoke to the representative, she stated that I could make payments of for the next 90daysAbout a week later, I started to receive several phone calls from them everydayI asked the representative why were they calling when I spoke to someone and the payment arrangement was setupShe stated that because it was not automatically setup for automatic pay each month that they had to callWhen the payment arrangement was originally setup the representative asked how I would make my payments and I told her via their web page and she stated that the option was okayThen I received a letter last week about default on my loanI didn't understand how I could be in default when I was adhering to the payment arrangementI called in and spoke to someone and the gentleman was very ru
I paid off for itI am so worried to pay $in Preferred Credit, IncPreferred credit doing nothing wrong and no problemSo I decide to give starsBecause I thank Preferred Credit, inc
I brought a vacuum on 01/19/and I did not open it at all and I been calling the office and all I'm getting the run around they don't wont to come and pick it all I call the company and spoke to joel on 01/31/and she was very nasty on the phone like I told her I been try to get some one to pick it up since 01/201/and all I'm get is the run a round with this company I no this is the credit company the place wear I brought the vac from told me to call these p ci and now pci tell me to call Kirby and I call Kirby on 01/20/01/21/01/22/01/23/and now they don't won't to answer my call I don't need this to go on my credit this is the number to Kirby and I spoke to the owner on 01/31/and keyon *** and he told me to call the credit dept again and I did and they told me to call keyon and he is not answer the phone all I wont them do is come and pick this vac up her is Kirby number###-###-####
Horrible CompanyI changed my payment account and dateThey still drafted my old account and old payment date making that account negative and giving me an overdraft fee with that bank and a late fee with them then proceeded to do a "retry" payment days later and then telling me that they are still going draft another payment on my new account and new date and will not waive any fees i've incurred with them even though when I called to change my payment account and date that they said they deleted the old one and I would not be charged anymoreLIES they just try to rack up the fees along with high interest to get as much money as possible out of youTOTAL SCAM
Signed contract to pay paymentsI was calculated and given payments of $each month Beginning February 20,I paid a few months with $and then I started paying $and $coz I wanted to pay off earlier than monthsI called the company to ask if they could work out how much I will need to pay if they calculated me paying it in monthsI was told they cannot do that but instead I could payoff in one day I would have to pay $
My problem is that I paid off loan on 2/22/and verified with CSA that it was closed since check cleared my bank account My account was drafted for $on 3/1/bc the next CSA I spoke with said my account was not closed I was told I had to wait to weeks for my refund It has been weeks still no return They messed up but I am the one who has been inconvenienced
I regret that I got ever involved with this pseudo companyThey are the worse of the worseTheir only purpose of existence is to steal hard-earned money from naive people
They hate to receive payments to be applied to capitalBe aware because most of your payments will go to interest alone and only a fraction to the capital
Their website does not have an option to make payments to capital and even their staff need a supervisor's approval to do so One thing, I created my web profile when I received the letter from them and it did not work but until I spoke with one of their customer services agents
Do yourself a huge favor and do not get any business whatsoever with Preferred CreditI had to get money from 401K to cancel this debt; that's how bad it is
They prey on people and they know it that's why they will insist you to "explain you" their conditions before opening the account so you don't have any right for claim
Be aware !!!
Jorge T