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Midwest Muffler Pro's & More Reviews (47)

The price on the proposal she signed was only for the roofing on the garageThe work to trim the rose bush and replace boards were going to be done at no charge if the customer had accepted our price to paint the eaves of her house and was written as only an optionThe rose bush and board replacements were bundled with the painting job at no extra charge but she did not accept for us to do the painting work She had initially declined our estimate at the beginningShe had called some days later after the estimate was given and told us she only wanted to do the roofing on the garage and nothing elseWe were two squares short on the shingles but we did not charge her for thatThe job at the customers house is complete and paid in full

In the beginning of January, the customer had called the office to talk to someone about the work needing to be doneThe owner had apologized for the delay and told the customer we could start the job the following dayThe customer refused and had warned us if we were to show up at his house he would have police there waiting for usThe owner is still wanting to work with the customer to do the job

On Mr [redacted] house, the bottom layer of wood shingles is covered very well below the fiberglass shinglesUnfortunately, we did not detect them until after the upper layer was removedThe cost to remove wood shingles and re-deck the entire home with new sheathing is significantly higherWe told Mr [redacted] we were willing to wait the to months it would take for him to have the rest of the money to complete the jobWe were under the impression that everything was okay and he would still want us to complete the jobWe are still willing to do the job at Mr [redacted] house

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me I cannot open your response however the situation has been resolvedAMERICA ROOFING FINALLY installed the new roof starting on June completed on June after constantly calling.This company has very poor communication with clients and once the job was completed they wanted me to pay the balance instead of the insurance company The excuse he did not have the money to pay his men.I would not use this company again nor do I recommend any one else use them.Thank you for cooperation in this manner Regards, [redacted]

I have talked to the wife of [redacted] and we have agreed to continue working on the patio

We have done all we can to solve the problem with the home ownerIt seems he wants his money returned even after material was delivered to his addressI have attached pictures of the material being deliveredWe had never said water didn't do some damage to homeWe responded the same day to fix the damages caused by the the leaks but we were denied by the home owner We do have to acknowledge the pre-existing damage to homeIt seems to us he is trying to say his house was in perfect conditionIf you look at the ceiling in the picture you will see yellow spots in various places of the house which means the spots are oldHe was in the process of removing the chimney, that is also pre-existing damageThe x holding the ceiling was also pre-existing due to levelingThe insurance company has documents of the x on the ceiling which had already fallen before we ever stepped onto the propertyHe said with his words he had put plastic up to keep the cold out of the house and other debris from coming into the home

Complaint: [redacted] I am rejecting this response because: I told [redacted] it would take me months to save the other and I wanted my deposit back months ago and now after not giving me my money and not covering the spot where they removed the shingles I am not Regards, [redacted]

Complaint: [redacted] I am rejecting this response because: this statement from the business is simply more "Fraud" and "Dishonesty" The principal family members running this business have been making "excuses", and promises to show up and start work, but breaking those promises repeatedly by not showing up or calling, since September 2, 2017.It is now December 25, They have had my $advance deposit since August 21, That's FOUR MONTHS, and STILL no materials have been brought to the property, and no work has begun, even though "measurements" have been made THREE TIMES already.Therefore, I hereby inform America Roofing (again) that this contract was CANCELED as of Monday, December 18, And that the next steps I will take are: I will file a formal complaint with Waco Police Department on a charge of "Theft by Fraud", and hereby advise that if anyone representing America Roofing comes onto my property for any reason other than refunding $by either cash, money order, or certified bank check; I will call the police and file a complaint for "Trespassing"and;If my $advance deposit funds is not refunded immediately then suit will be filed in McLennan County Court.If the deposit of $is made by the end of December 2017, then the charges and lawsuit will be dropped Regards, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me I wish to withdraw my request to reopen the above complaint Mr [redacted] has given me back $dollars for a total of $dollars of my money He said when he got the balance he would give me a call.Thank you for your assistance [redacted] ***

Complaint: [redacted] I am rejecting this response because: I have not been paid in full and I would like my complaint to remain open with the Revdex.com because I do expect a Final Payment of my money by the 10th of January I was told by the business owner [redacted] **that he would give me back my money on Friday Dec 22, and he only gave me $of my money so I do not wish to close my complaint until I have received payment in full Regards, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me An early Merry Christmas to All!!! Regards, [redacted] *oday from [redacted] ***However, the info he put in his answer wasn't correctThe total job proposal was $for the painting, constructing a porch and roofHowever, when we met [redacted] at Sherwin Williams Paint Store in Waco we spoke to him about the roof typeThe estimate he had given us was for a flat, rolled roof and we wanted a gableWe asked how much more it would be for a gable roof and he said, "$500.00" which we added onto his original bid making the total proposal $That is the only reason we gave him a total of $(a little more than 1/of the cost)--otherwise we would only have given him $ [redacted] said, "He would lose money [redacted] crew did a great paint job

Complaint: [redacted] I am rejecting this response because: [redacted] with America Roofing & Construction did not follow through with his payment arrangement He agreed to give me the balance of my money which was $on yesterday Jan 10, and he did not He had another excuse as to why he could not come up with it I would like to go straight to arbitration because this puts a hardship on our family I have a contractor coming to give me a bid on the repairs that they were supposed to make and I need my money back as soon as possible Your assistance in this matter is greatly appreciated [redacted]

The customer's check totaling $3,was used to buy the roofing materialOn 6/24/2017, the shingles were delivered to the customer's house and a portion of it installed onto the roof before the customer declined to have us do anymore work on the roofThere was never a discussion of leaving materials at Lowe’s for any reasonWe believe the bedroom ceiling was where the main water leak occurred with small leaks on the hallway and living room ceilingsNo other damage occurred from us being thereThere was existing water damage to other parts of the home from leveling and prior leaks before we had ever worked on the roof that we cannot be placed at fault forI have included pictures of the damage prior to us performing any work

Complaint: [redacted] I am rejecting this response because:You claim that you have done all that you can do to solve the problem with me, yet you have done nothing but try to shift the blame for what your company has causedYou have not even attempted to refund my money paid to you for materials or for my insurance deductible that your company has caused me to incurIf you were a reputable business, would own up to the responsibility for the damage that you caused to my home, pay what little you are being asked to take care of, and quit trying to blame everyone and everything else for your actions and the fact that you were uninsuredAmerica Roofing did not deliver the materials that were paid for with my check of $The repair job called for more than squares of shinglesThere are three bundles to every square for more than bundles of shinglesThis would be several pallets worth of shingles alone, which is what [redacted] said was left sitting at Lowes waiting to be delivered and never wereThe two pictures that were submitted show a single pickup truck with a few bundles of shingles and some other misc roofing supplies, but only a fraction of what would have been required for the complete roofing jobIn your last response you said the materials were delivered on June 24th, which was the day the house was severely damaged by the thunderstorms associated with a tropical storm that was in the area that dayYour pictures show a bright sunny day, which we never had on the 24thYour truck would have been stuck in the mud had it been in the yard that dayThe pictures you show were from several days later on the 27thThe 27th was the day that myself and my insurance company adjusters came to the house and your work crew was on the property when we arrivedThey were getting ready to do some type of roof work Your company had been asked to leave on the 24th because you would not produce valid insurance information or any proof that you filed a claim and you were not going to do any additional work not being insuredYour crew was asked to leave again on the 27th because you still could not produce any insurance information [redacted] **called me directly on the 27th after his crew was asked to leave I made it clear that no additional work could be done with no insuranceI found out later that they had no insurance in effect at the time the work was originally started and the home was damagedWhen his crew left on the 27th, they took whatever they brought out with themThere were no materials left at the propertyI am attaching a paid invoice from the vendor that had to prep and install a complete new roof including all materialsMy home suffered water damage to every room in it because of your company and your failure and negligence to tarp the roof after you tore off the old oneIt it no one else's fault or responsibility but your company's! The releveling work done over a year prior had nothing to do with the water damage to the entire house caused from the roof being torn off and not properly tarped! The work being done on the fireplace and extra bedroom had nothing to do with the damage caused to the homeThe entire home had to be stripped down to the studs on the inside as the ceilings in every room and interior walls were wet along with the insulation in every room because of thisI am attaching pictures of the extensive damage and repairs The $paid to you for materials that you never provided needs to be refunded in full along with my insurance deductible of $$is the total This is the only resolution that is acceptable Can someone at the Revdex.com please get involved with this dispute?

The owner and customer have agreed that the job will be started tomorrow

Complaint: ***I am rejecting this response because: My check for materials in the amount of $was cashed and was not used to buy materials for the homeAmerica Roofing nor anyone else delivered shingles or materials to the home and left them on the roofThey were left at Lowe's as per *** *** *** with America Roofing and were not delivered because *** would not let themHow would I know this information had I not been advised of the situation by Ira? The only items that were brought out with the work crew was rolls of underlayment and some ridge vent materialThese were taken when the crew left Had my materials been left as they claim, I would not have had to pay for them again when the roof was properly repaired and replaced by Target Restoration America Roofing could not and would not produce a valid liability insurance policy after the home floodedTheir insurance had been allowed to lapse and they had no coverage at the time they started the roof job and when the home floodedThey were not allowed to complete the job being uninsured and not bonded. The home suffered water damage to every single room from the roof being torn off and not covered adequately, not just the master bedroomThe ceilings and walls in every room were soakedThe home had been releveled over a year before the roof was worked onThe releveling did not cause any roof leaksThe two pictures that America Roofing attached are from after the water came into the homeThe picture with the board holding up the ceiling was done to keep the ceiling from falling after it had gotten wet and started saggingIf you look you can easily see the wet water spots on the ceilingThe other picture was from a spare bedroom that was being remodeled prior to the roof being replacedThe ceiling had been removed in that room and insulation stapled to the rafters then covered with plasticIf you look, you can see that it is also sagging from the weight of the water that had come in from the open roofThe home re leveling a year prior had absolutely nothing to do with America Roofing tearing off my old roof, leaving it inadequately covered during a major storm and causing the home to flood Regards,*** ***

As of the 20th of September, The water leak on the roof has been resolvedWe have made repairs around the exhaust pipe and replaced the pipe jack where the water leak was occurringThe leak has now stopped. Although there was a discussion about the possibility of creating a pitch for the flat
roof, it only remained a discussionMr*** was never quoted for a pitched roof and it is also not found on the final proposal which he signed

On Mr*** house, the bottom layer of wood shingles is covered very well below the fiberglass shinglesUnfortunately, we did not detect them until after the upper layer was removedThe cost to remove wood shingles and re-deck the entire home with new sheathing is significantly higherWe told Mr*** we were willing to wait the to months it would take for him to have the rest of the money to complete the jobWe were under the impression that everything was okay and he would still want us to complete the jobWe are still willing to do the job at Mr*** house

As of Jun 29th, 2016, we have successfully refunded *** *** the amount of $Contract for the work has been cancelled at her request

Complaint: ***I am rejecting this response because:You claim that you have done all that you can do to solve the problem with me, yet you have done nothing but try to shift the blame for what your company has causedYou have not even attempted to refund my money paid to you for materials or for my insurance deductible that your company has caused me to incurIf you were a reputable business, would own up to the responsibility for the damage that you caused to my home, pay what little you are being asked to take care of, and quit trying to blame everyone and everything else for your actions and the fact that you were uninsured. America Roofing did not deliver the materials that were paid for with my check of $The repair job called for more than squares of shinglesThere are three bundles to every square for more than bundles of shinglesThis would be several pallets worth of shingles alone, which is what *** *** *** said was left sitting at Lowes waiting to be delivered and never wereThe two pictures that were submitted show a single pickup truck with a few bundles of shingles and some other misc roofing supplies, but only a fraction of what would have been required for the complete roofing jobIn your last response you said the materials were delivered on June 24th, which was the day the house was severely damaged by the thunderstorms associated with a tropical storm that was in the area that dayYour pictures show a bright sunny day, which we never had on the 24thYour truck would have been stuck in the mud had it been in the yard that dayThe pictures you show were from several days later on the 27thThe 27th was the day that myself and my insurance company adjusters came to the house and your work crew was on the property when we arrivedThey were getting ready to do some type of roof work. Your company had been asked to leave on the 24th because you would not produce valid insurance information or any proof that you filed a claim and you were not going to do any additional work not being insuredYour crew was asked to leave again on the 27th because you still could not produce any insurance information*** **called me directly on the 27th after his crew was asked to leave. I made it clear that no additional work could be done with no insuranceI found out later that they had no insurance in effect at the time the work was originally started and the home was damagedWhen his crew left on the 27th, they took whatever they brought out with themThere were no materials left at the propertyI am attaching a paid invoice from the vendor that had to prep and install a complete new roof including all materials. My home suffered water damage to every room in it because of your company and your failure and negligence to tarp the roof after you tore off the old oneIt it no one else's fault or responsibility but your company's! The releveling work done over a year prior had nothing to do with the water damage to the entire house caused from the roof being torn off and not properly tarped! The work being done on the fireplace and extra bedroom had nothing to do with the damage caused to the homeThe entire home had to be stripped down to the studs on the inside as the ceilings in every room and interior walls were wet along with the insulation in every room because of thisI am attaching pictures of the extensive damage and repairs. The $paid to you for materials that you never provided needs to be refunded in full along with my insurance deductible of $$is the total. This is the only resolution that is acceptable. Can someone at the Revdex.com please get involved with this dispute?

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