Miracle Phytoceramides

At Miracle Phytoceramides we appreciate all of our customersAny customer that purchases from our site agrees to our terms and conditionsWe do not specify nor advertise anyspecific differences customers will perceive while consuming our productThe results will always vary for each customerMrs [redacted] placed the order on 01/13/for our package of month supply at $that includes a 50% discounted monthly membership for $after days from the original order dateHer account was charged on 03/14/for this discounted rate as a part of the monthly membershipShe had contacted our customer service and verified she did not want the second bottleShe was given a courtesy credit of $to her account for the unopened bottle of Miracle PhytoceramidesThe customer accepted this and the refund was issued on 03/20/She would have received an e-mail confirmation to verify the refund had processed and her account was cancelled from all other billing and shippingWe also verify on the phone and in the e-mail, refunds can take up to seven business days to processShe called into customer service again on 03/to confirm the refund had been processedShe was given a refund transaction ID number to confirm the refundWe notified her it had been processed the day she was notifiedBased on the information in the e-mail, she got our refund, assumed it was from the bank, and disputed the charge regardlessWe issued that refund, and the account is considered closedPlease take the time to read our terms and conditions for our refund and return policy as we have them in several places on our website at www.miraclephytoceramides.com: [redacted] Two Package + Special Monthly Autoship after days [redacted] Terms and Conditions: For the Tier Two Package + Special Monthly Autoship you will be enrolled in the Miracle Phytoceramides Tier Two Package auto shipment program This auto shipment program provides you with Miracle Phytoceramides automatically shipped your door for less than half the retail price of one regular bottle, just $24.63, starting days after your original purchaseYou will have days from your original purchase to use your Tier Two Package as you choose and enjoy its many benefitsIf you do not contact customer service before the end of the day period, on the 60th day after the purchase you will be charged the exclusive Special Monthly Autoship discounted rate of $for a fresh day supply of Miracle Phytoceramides and it will be automatically shipped to your address on fileAdditionally you will continue to enjoy receiving a bottle of Miracle Phytoceramides every days thereafter as long as you remain a Special Monthly Autoship member You may cancel auto shipments at any time before your shipment by contacting our customer service department using our toll free phone number ###-###-#### or emailing [email protected] (but you will lose access to your Special Monthly Autoship Membership pricing and will have to purchase in the future at the full retail price) Please also note: You will be held responsible for all payments on all shipments that are sent to you if you do not cancel before your next auto shipment occurs

I would highly recommend to stay away from this coI was charged $on my original purchase of this product which was deducted from my checking account, the co raised the price to $per bottle without notifying the customer and that amount was taken out of my account twice This also happened to my sister, and she informed me! Beware auto-ship customers! I then called the Co and was put on hold foreverThey refunded the difference and I cancelled the auto-ship It was very upsetting dealing with this situationCustomer service rep was rather rude and I was on the phone dealing with this issue for a lengthy period of time!

At Miracle Phytoceramides we appreciate all of our customersAny customer that purchases from our site agrees to our terms and conditionsWe have a 100% satisfaction guarantee, not a 100% money back guarantee and any refund, if granted, is purely case by caseThese terms are stated on the website from where the customer places their orderEach order placed is what is known as a straight saleWe record all calls for assurance quality purposes [redacted] *** stated that she attempted to contact us several times by phone and email but there are no phone records or emails ever received by *** When contacting our customer service number the customer is also given the option to leave a message every five minutes when wating to speak with a representative As a courtesy we have refunded [redacted] ***'s account in the amount of $ [redacted] *** will receive an email confirming these charges have been refunded As previously stated we do value all of our customers here at Miracle PhytoceramidesPlease take the time to read our terms and conditions for our refund and return policy as we have them in several places on our website at

At Miracle Phytoceramides we appreciate all of our customersAny customer that purchases from our site agrees to our terms and conditionsWe do not specify nor advertise any specific results from the product in a certain amount of timeThe results will always vary for each customer [redacted] [redacted] placed the order on 01/29/for our package of 2-month supply at $with a 50% discounted rate monthly membership, where each next bottle is $She has called our customer service line and had a conversation with one of our representatives on 03/04/when she was given a courtesy credit to her account for the unopened bottles of Miracle Phytoceramides from our satisfaction guaranteeWe do not offer 100% money-back guarantee on our websiteThe credit is given only as a courtesy since it is not guaranteed that any customer will receive a creditAs previously stated we do value all of our customers here at Miracle PhytoceramidesWe will refund her the remaining $ [redacted] will receive an email confirming the remainder has been refundedPlease take the time to read our terms and conditions for our refund and return policy as we have them in several places on our website at www.miraclephytoceramides.com

At Miracle Phytoceramaides we appreciate all of our customersAny customer that purchases from our site agrees to our terms and conditions We have refund Ms [redacted] as of 06/02/and she was sent an email confirming the charge has been refundedPlease take the time to read our terms and conditions for our refund and return policy as we have them several places on our website www.miraclephytoceramides.com

Obviously, Dr Oz needs to know about the unprofessional business methods of this group They simply never answer the phone! Do not order or you will be shipped product and never be able to get thru to anyone And of course - the product does nothing! Such a waste of time and money

We would request the customer call in with her bank to further assist her with this refundThe charge was refunded on 03/as verified in the original response

At Miracle Phytoceramides we appreciate all of our customersWhen Ms [redacted] called initially in March we were only made aware of one accountWe have multiple accounts under the name [redacted] Ms[redacted] place two separate orders, with different account informationOnce we were made aware of the other account, we refunded the charge of $Both account have been closed, and refunded

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below After receiving notices from the company that my Visa Credit Card was being credited with refunds, Visa tells me no credits were issuedI attempted to reply to Miracle Phytoceramides on the emails they sent me, but the replies failed to transmit Since I can't reach them by phone, I am at a loss about what to do next, Please advise If you are able to contact them, ask them to call me at [redacted] Many thanks Regards, [redacted] ***

At Miracle Phytoceramides we appreciate all of our customersAny customer that purchases from our site agrees to our terms and conditionsWe have a
100% satisfaction guarantee, not a 100% money back guarantee and any refund, if granted, is purely case by caseThese terms are stated on the website from where the customer places their orderEach order placed is what is known as a straight saleWe do not specify nor advertise any amount of results a customer will see while consuming our productThe results will always vary for each customer*** *** placed the order for our buy one get one free package for $48.00 with no shipping and handling costs on 5/29/He has called our customer service line and cancelled his account with one of our representatives on 7/07/2014. *** account was cancelled from our monthly membership program as he requested. As previously stated we do value all of our customers here at Miracle PhytoceramidesWe will refund him $today He will receive an email confirming the charges have been refundedPlease take the time to read our terms and conditions for our refund and return policy as we have them in several places on our website at ( www.miraclegarciniacambogia.com )

At Miraclephytocermides we appreciate all of our customers Our records indicate that *** *** did not contact our company prior to returning her order or to request a refund
However she did return the merchandise without our knowledge and once we received it back at our facilities she had already filed a dispute with her financial institution When *** called our customer service department on 06/12/she was informed by our customer service representative that once a dispute was processed we could not assist her with a refund As previously stated we do value all of our customers here at Miraclephytoceramides We will refund her the *** will receive an email confirming she has been refundedPlease take the time to read our terms and conditions for our refund and return policy as we have them several places on our website www.miraclephytoceramides.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ** ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

At Miracle Phytoceramides we appreciate all of our customersAny customer that purchases from our site agrees to our terms and conditionsWe have a 100% satisfaction guarantee, not
a 100% money back guarantee and any refund, if granted, is purely case by caseThese terms are stated on the website from where the customer places their orderEach order placed is what is known as a straight saleThe results will always vary for each customer*** *** placed the order 5/02/2014 for our month package of Miracle Phytoceramides in the amount of $Our call records show that *** *** did leave a message on 5/12/requesting a call back. As previously stated we do value all of our customers here at Miracle Phytoceramides and as a courtesy we will refund all charges on her account in the amount of $*** *** will receive an email confirming that that all charges have been refundedPlease take the time to read our terms and conditions for our refund and return policy as we have them in several places on our website at ( www.miraclephytoceramides.com )

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

At Miracle Phytoceramides we appreciate all of our customersAny customer that purchases from our site agrees to our terms and conditionsWe do not specify nor advertise anyspecific differences customers will perceive while consuming our productThe results will always vary for each customer
*** *** placed the order on 01/18/14 for our package of month supply at $that includes a 50% discounted monthly membership for $Her account was charged on 02/17/for this discounted rate as a part of the monthly membership. She had e-mailed our customer service support and verified she did not want the second bottleShe was given a courtesy credit of $to her account for the unopened bottle of Miracle PhytoceramidesThe customer accepted this and the refund was issued on 02/22/She would have received an e-mail confirmation to verify the refund had processed and her account was cancelled from all other billing and shipping. Please take the time to read our terms and conditions for our refund and return policy as we have them in several places on our website atwww.miraclephytoceramides.com.
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Best Regards,
Miracle Phytoceramides Support

This product does not work and they do NOT back it up with a refund The customer service is very gruff and only responds to threats to contact the Revdex.com if you want a refund PURE RUBISH!!

Our records show that *** *** was issued a $refund on 6/06/ We also informed the customer that his refund would take 3-business days to fully process

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** ***
I cancelled this monthly program on March They refunded the amount of $after I notified my credit card companyThen the charge was put back on my card on 5/I spoke to a supervisor with Miracle Phytoceramides and was told that I had lost the dispute with my credit card company and that my credit card company had put the charge back on my cardI called Discover and they said that that was a lie! I opened another dispute with Discover and the same day I received another shipment of the productI called them again and they told me that it was my fault because I didn't tell them that I had ordered the product twice from themI had indeed! Same shipping addressBut I was rudely informed that I had two email addresses and two phone numbers...I certainly do! So what! When I cancelled back in March I told them that I wanted ALL shipments cancelled and yet I am still getting billed and receiving shipmentsI was told yesterday that they were refunding my money AND that my account had been frozen and that I had been barred from ever ordering their product againAll of this simply because I cancelled their montly plan?? I hope that they have refunded my money and have truly cancelled my account!! But how do I know since all they do is lie about it? And by the way, their monthly program is buried in their fine print and they have multiple websites and offers on this 'Mircle Facelift in a Pill'
All I did was order the product and thought that it was helping to restore some moisture to my skin, so I ordered some more of it on a 50% off promotionI spent over $with this company and somehow missed this monthly program both times! I have a masters degree and have never been accused of being unable to read before! I think that this is a deceitful and poor way of conducting business...I just want to quit being billed and all shipments stopped! When I called in March and cancelled ALL further shipments that sould have been suffucient!

At Miracle Phytoceramides we appreciate all of our...

customers. Any customer that purchases from our site agrees to our terms and conditions. We do not specify nor advertise any changes in the skin texture a customer will experience while consuming our product. The product is used as an aide in wrinkle reduction. The results will always vary for each customer. [redacted] placed the order on 04/22/14 for our package of Buy 3 Get 2 Free for $149.94. We did not receive any notification from the consumer for the first three months of her order, and it recurred at the 50% discounted rate of $22.63 for her monthly membership. The consumer returned three products which were received on 08/07/14, without any contact, by phone or e-mail. The account was then disputed by her bank on 08/14/14. She contacted us on 08/19/14 and had a conversation with one of our representatives, she requested a supervisor, and was called back in regards to her account. Over the phone, the supervisor verified the three returned bottles, and issued a credit for the items returned. This was agreed upon with the supervisor and the consumer received an e-mail to confirm the refund. The credit is given only as a courtesy since it is not guaranteed that any customer will receive a credit. We do not offer a money-back guarantee on our website, and only offer a 30-day return policy period, which expired originally in May 2014. We are however invested in full custoemr service and will refund her the remaining charges onto her account. [redacted] will receive an email confirming the charges of $149.94 and $22.63 has been refunded as of 08/19/14. Please take the time to read our terms and conditions for our refund and return policy as we have them in several places on our website at ( www.miraclephytoceramides.com ).