Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
[The business has not responded to me since March [redacted] when they told me the order shipped however I did get a refund. My complaint also consisted of the fact this busniess has no contact information that actually works. The business still has no way to contact them about other customers future orders. I would also like to know why it takes this much effort to recieve a responce from the merchant. I was provided a refund as asked. I am rejecting their response due to the lack of information in reasoning why this has occured in the first place. What are they doing to prevent this from happening to other customes?? The fact that they block you from sending them messages alone it very unprofessional!]
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
I cannot believe your are rating Mobstub with a A+ rating. There are so many complaints. I did not receive my package. They use [redacted] to send products that do not arrive. (Please see comments from [redacted] below). They are a fraud. Steeling money from people. I wish I would have reviewed this company before I ordered. SHAME ON YOU Revdex.com for giving a positive review of this scam artist. The address is not even a valid address!
Fraudulent Use of the [redacted] Brand
Attempts have been made to defraud Internet shoppers by the unauthorized use of the [redacted] name and brand via email communications and graphics which appear, on the surface, to have originated from [redacted].
I am sorry that you did not read our terms and conditions before placing the order but as per policy we do not offer refunds. Again, this is very clearly stated on each ad as well as in our FAQ'S.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
I am not actually rejecting the company's resolution; however, they have been sending me emails while simultaneously responding to your complaintWhat they have told me is that:1) They will be sending me two (2) new iPanda chargers, to replace the ones that have defective cables; and2) They will be issuing me a credit for the $15.00 iPhone cableThis doesn't match the information they supplied in your complaint response. of a $17.95 refund.I just wanted to make sure there is a record of their correspondence with me. If they adhere to numbers 1) and 2) above, I will be satisfied.Thank you for your efforts on my behalf.[redacted]
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
I see that 3 of your items have this USPS status: September 26, 2015 , 10:44 pm Delivery status not updatedThe delivery status for this item has not been updated as of September 26, 2015, 10:44 pm.September 26, 2015 , 8:44 am Out for Delivery...
ANNAPOLIS, MD 21403
I have gone ahead and refunded you in full for these items.
I bought a gift for my husband for Christmas on dec**. Charged my cc on dec **. said I should receive by the [redacted]. I received a tracking #on the [redacted] saying it was in Flushing NewYork. Now the [redacted] and still not received anything. I've contacted company with no response. Unacceptable!
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,...
Your have been emailed with the option to return these items for a full refund. Please respond to our email so that we can send you the RMA information.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
[In response to MobStub's response, this business continues to offer defective products and takes no responsibility for items received as gifts. Unless you purchase something as a gift, open it and use it to make sure it works within 15 days, you have no other recourse?? Buyer beware of this website! I would at least appreciate the courtesy of being able to speak to someone in person.]
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
I recently ordered silver drop earrings from the company. They arrived quickly and seem to be just what was advertised. I like them and wear them. Now I have ordered a set of sheets and am waiting their arrival. I had thought this item might be a little risky because there are some really cheap and poor sheets out there. However, I am heartened by another BB review.
Customer's package has been delivered via USPS tracking number [redacted]
20px; background-color: #f5f5f5; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; color: #333333;">
Customer has been refunded as per the second watch that customer claims never received.
Thank you!
[redacted]
Thank you for contacting us.
Due to the popularity of this item, it was advertised with a 7-10 business days time frame to process. Your hats have all been shipped out separately and are due for delivery within the next few days.
Thank you for contacting us.
We will be more than glad to have the correct styles sent out to you. Please email me at [redacted] with the specific details of what you received so that we can issue a prompt replacement.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me...
and the matter has been resolved.
Sincerely,
[redacted]
Be aware of this company as it does not stand by the products it sells and offers no assistance for refunds and/or exchanges. True enough, there is a policy for returns BURIED in its over-all policies and states that because the prices are so low, they do not offer returns or refunds. They also took 4 days to reply (state they will reply within 48 hours) by email. I am now stuck with a bracelet that does not fit and there appears to be no resolution. Be very careful of this company.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
[The business has not responded to me since March [redacted] when they told me the order shipped however I did get a refund. My complaint also consisted of the fact this busniess has no contact information that actually works. The business still has no way to contact them about other customers future orders. I would also like to know why it takes this much effort to recieve a responce from the merchant. I was provided a refund as asked. I am rejecting their response due to the lack of information in reasoning why this has occured in the first place. What are they doing to prevent this from happening to other customes?? The fact that they block you from sending them messages alone it very unprofessional!]
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
I cannot believe your are rating Mobstub with a A+ rating. There are so many complaints. I did not receive my package. They use [redacted] to send products that do not arrive. (Please see comments from [redacted] below). They are a fraud. Steeling money from people. I wish I would have reviewed this company before I ordered. SHAME ON YOU Revdex.com for giving a positive review of this scam artist. The address is not even a valid address!
Fraudulent Use of the [redacted] Brand
Attempts have been made to defraud Internet shoppers by the unauthorized use of the [redacted] name and brand via email communications and graphics which appear, on the surface, to have originated from [redacted].
I have located your order, we were unable to locate it previously as you contacted us with another email address.
We are very sorry that you received the incorrect size. The item has been promptly replaced.
I am sorry that you did not read our terms and conditions before placing the order but as per policy we do not offer refunds. Again, this is very clearly stated on each ad as well as in our FAQ'S.
Customer has been refunded in full. Please allow 3-5 business days for this to appear on billing statement.
The customer has already been refunded in full as per our correspondence with the customer.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
I am not actually rejecting the company's resolution; however, they have been sending me emails while simultaneously responding to your complaintWhat they have told me is that:1) They will be sending me two (2) new iPanda chargers, to replace the ones that have defective cables; and2) They will be issuing me a credit for the $15.00 iPhone cableThis doesn't match the information they supplied in your complaint response. of a $17.95 refund.I just wanted to make sure there is a record of their correspondence with me. If they adhere to numbers 1) and 2) above, I will be satisfied.Thank you for your efforts on my behalf.[redacted]
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
I see that 3 of your items have this USPS status: September 26, 2015 , 10:44 pm Delivery status not updatedThe delivery status for this item has not been updated as of September 26, 2015, 10:44 pm.September 26, 2015 , 8:44 am Out for Delivery...
ANNAPOLIS, MD 21403
I have gone ahead and refunded you in full for these items.
I bought a gift for my husband for Christmas on dec**. Charged my cc on dec **. said I should receive by the [redacted]. I received a tracking #on the [redacted] saying it was in Flushing NewYork. Now the [redacted] and still not received anything. I've contacted company with no response. Unacceptable!
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,...
[redacted]
We are sorry for the inconvenience.
Your have been emailed with the option to return these items for a full refund. Please respond to our email so that we can send you the RMA information.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
[In response to MobStub's response, this business continues to offer defective products and takes no responsibility for items received as gifts. Unless you purchase something as a gift, open it and use it to make sure it works within 15 days, you have no other recourse?? Buyer beware of this website! I would at least appreciate the courtesy of being able to speak to someone in person.]
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Customer has been fully refunded.
Thank you!
[redacted]
I recently ordered silver drop earrings from the company. They arrived quickly and seem to be just what was advertised. I like them and wear them. Now I have ordered a set of sheets and am waiting their arrival. I had thought this item might be a little risky because there are some really cheap and poor sheets out there. However, I am heartened by another BB review.
Customer's package has been delivered via USPS tracking number [redacted]
20px; background-color: #f5f5f5; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; color: #333333;">
Customer has been refunded as per the second watch that customer claims never received.
Thank you!
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is...
satisfactory to me and the matter has been resolved.
Sincerely, [redacted]
Thank you for contacting us.
Due to the popularity of this item, it was advertised with a 7-10 business days time frame to process. Your hats have all been shipped out separately and are due for delivery within the next few days.
Thank you for contacting us.
We will be more than glad to have the correct styles sent out to you. Please email me at [redacted] with the specific details of what you received so that we can issue a prompt replacement.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me...
and the matter has been resolved.
Sincerely,
[redacted]
Be aware of this company as it does not stand by the products it sells and offers no assistance for refunds and/or exchanges. True enough, there is a policy for returns BURIED in its over-all policies and states that because the prices are so low, they do not offer returns or refunds. They also took 4 days to reply (state they will reply within 48 hours) by email. I am now stuck with a bracelet that does not fit and there appears to be no resolution. Be very careful of this company.