Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
As suggested by MobStub, we contacted MobStub to request an RMA to return the unwanted items. It has been several days now and MobStub still has not provided us with an RMA. Once we are provided with an RMA, able to return these unwanted items at Mobstub's expense, and receive a refund for these unwanted items, we will consider this complaint to be resolved.
Regards,
[redacted]
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
/>
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
The refund was not processed until 3/**/15 sometime after 3:30 CST but it is currently there.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely, [redacted]
I have...
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,...
I ordered a handbag that was advertised as 100 % genuine leather. It arrived with a genuine leather tag, and that was the only thing genuine leather that was there. The entire bag is vinyl. The first description that describes this bag is "genuine leather" so this is false advertising. Very annoying.
I ordered from this company. I ordered necklaces that were to be for my granddaughters. It was a
Grandmother/Granddaughter necklace I ordered (2). I received necklaces for Mother/Daughter. I contacted this company by E-mail and received a note back stating they were sorry for the error but they need to see photos of what I received. I sent the photos which I feel if this company was a good place to purchase from I would not have to do this. All's I wanted to do was exchange them for the correct items I ordered which I have a copy of. I have contacted them several times and have received nothing back. This is no way to conduct business. Why isn't there a package slip inside incase this is with incorrect item. Now I guess I will have to sell them and never get the ones I wanted for my Granddaughters. I also tried to contact them by phone. A automated response. Nothing was even asked about returned, wrong item sent. Its a joke. Don't order from this sight you never know what you will get or what you may be stuck with.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory but I have not seen the refund in my bank...
account. When was it deposited?
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,...
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved beOn
Once again, they did not address my issue. I will not quit until I speak to someone from their company as to how their server got my address and credit card information without my supplying it to them. I don't care that they have a secure server, I don't care that my info has been deleted. I want my initial question answered by phone by one of their supervisors.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved...
because:
They are refusing to let me speak to a customer service rep or refund my money. I called several times a day and keep getting an answering service and the woman flat out told me I cant get to customer service because theyre not ansering their phones. There is no order number as I have previously explained hundreds of times now and even mentioned in my complaint because they never issued an order confirmation. I was told in one email that they were sold out of the product and would ship a replacement asap and they have not and wont tell me why. They are stealing money and I want something done about it.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
This company is a scam. AVOID AVOID ! You cannot get off their mailing list and you'll get emails FOREVER. They have NO customer service and you cannot call them. You cannot cancel or return any purchase. They have 3 mystery addresses in and around New York City. They all look bogus. There are at least two phone numbers - no answers. Even their email cancel subscription option is bogus and does not work. AVOID AVOID !
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
0in 10pt;">
I previously filed a complaint with Revdex.com about non-receipt of this order. I got a message on Sept. ** stating that it had been resolved and company had refunded to my debit card. I went home and immediately went through my bank and even waited a day, which meant I was outside the 6 day response issued by Revdex.com. I did not receive a credit to my account. This is still not finalized. I want them to credit my card, which they did not.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
As suggested by MobStub, we contacted MobStub to request an RMA to return the unwanted items. It has been several days now and MobStub still has not provided us with an RMA. Once we are provided with an RMA, able to return these unwanted items at Mobstub's expense, and receive a refund for these unwanted items, we will consider this complaint to be resolved.
Regards,
[redacted]
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Customer has been refunded in full. Please allow 3-5 days for this to post on billing statement.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
/>
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is...
satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
The refund was not processed until 3/**/15 sometime after 3:30 CST but it is currently there.
As per correspondence with customer and the information she provided both charges were declined and did not go through.
Please note: It may have showed up as a pending charge but should have cleared.
Thank you!
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely, [redacted]
I have...
received all but one of my purches.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,...
[redacted]
I ordered a handbag that was advertised as 100 % genuine leather. It arrived with a genuine leather tag, and that was the only thing genuine leather that was there. The entire bag is vinyl. The first description that describes this bag is "genuine leather" so this is false advertising. Very annoying.
I ordered from this company. I ordered necklaces that were to be for my granddaughters. It was a
Grandmother/Granddaughter necklace I ordered (2). I received necklaces for Mother/Daughter. I contacted this company by E-mail and received a note back stating they were sorry for the error but they need to see photos of what I received. I sent the photos which I feel if this company was a good place to purchase from I would not have to do this. All's I wanted to do was exchange them for the correct items I ordered which I have a copy of. I have contacted them several times and have received nothing back. This is no way to conduct business. Why isn't there a package slip inside incase this is with incorrect item. Now I guess I will have to sell them and never get the ones I wanted for my Granddaughters. I also tried to contact them by phone. A automated response. Nothing was even asked about returned, wrong item sent. Its a joke. Don't order from this sight you never know what you will get or what you may be stuck with.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory but I have not seen the refund in my bank...
account. When was it deposited?
Sincerely,
[redacted]
The customer has been emailed with a satisfactory resolution.
Thank you!
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,...
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved beOn
Once again, they did not address my issue. I will not quit until I speak to someone from their company as to how their server got my address and credit card information without my supplying it to them. I don't care that they have a secure server, I don't care that my info has been deleted. I want my initial question answered by phone by one of their supervisors.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved...
because:
They are refusing to let me speak to a customer service rep or refund my money. I called several times a day and keep getting an answering service and the woman flat out told me I cant get to customer service because theyre not ansering their phones. There is no order number as I have previously explained hundreds of times now and even mentioned in my complaint because they never issued an order confirmation. I was told in one email that they were sold out of the product and would ship a replacement asap and they have not and wont tell me why. They are stealing money and I want something done about it.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
A replacement package has been issued.Thank you.[redacted]
This company is a scam. AVOID AVOID ! You cannot get off their mailing list and you'll get emails FOREVER. They have NO customer service and you cannot call them. You cannot cancel or return any purchase. They have 3 mystery addresses in and around New York City. They all look bogus. There are at least two phone numbers - no answers. Even their email cancel subscription option is bogus and does not work. AVOID AVOID !
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
Customer has been refunded in full. - [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
0in 10pt;">
I previously filed a complaint with Revdex.com about non-receipt of this order. I got a message on Sept. ** stating that it had been resolved and company had refunded to my debit card. I went home and immediately went through my bank and even waited a day, which meant I was outside the 6 day response issued by Revdex.com. I did not receive a credit to my account. This is still not finalized. I want them to credit my card, which they did not.
Sincerely,
[redacted]