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Monk Central

14 Pheasant Lane, East Setauket, New York, United States, 11733-2657

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Monk Central Reviews (%countItem)

Ordered an item in December - not received items. Emailed company starting in January - received a cutesy email and have not received a response since then. Have requested a refund through ***. Will never do business with them again. They deserve no stars but 1 star is as low you can give them.

I ordered a shirt from their website, monkcentral.com from a Facebook ad. Now the website doesn't work, I have had my money removed by PayPal payment and I haven't received any response or order tracking, or anything, actually. I just want my money back, and their ads to be removed from Facebook so no one else can be scammed.

Customer Response • Apr 04, 2020

Revdex.com:At this time, I have not been contacted by Monk Central regarding complaint IDSincerely

Ordered a shirt...no response or reply from company, very bad situation and practice on their part, will not order anything else.

Ordered a shirt...no response or reply from company, very bad situation and practice on their part, will not order anything else.

Ordered a shirt...no response or reply from company, very bad situation and practice on their part, will not order anything else.

SCAMMERS. I ordered before Christmas, have contacted multiple time and have no response and NO tee shirts. No star low enough for this company.

SCAMMERS. I ordered before Christmas, have contacted multiple time and have no response and NO tee shirts. No star low enough for this company.

SCAMMERS. I ordered before Christmas, have contacted multiple time and have no response and NO tee shirts. No star low enough for this company.

I ordered a t-shirt from this company about December *** in 2019. The money was taken from my account within 24 hours, and they sent me a confirmation e-mail on December , 2019. Since then I've sent them several e-mails. The only response I get is that my order is confirmed, and is being prepared for shipment. I still have not received any other responses, or the t-shirt.

Customer Response • Mar 04, 2020

At this time, I have been contacted directly by Monk Central regarding complaint ID, however my complaint has NOT been resolved because:

Monk
has contacted me twice, but it WAS NOT regarding my order. I did send
them a direct response using those e-mails both times asking about my order, but no other response was ever
received. They just took my money and never sent the merchandise I
ordered.

Customer Response • Apr 17, 2020

Revdex.com:At this time, I have not been contacted by Monk Central regarding complaint ID. The only correspondence I keep getting are e-mails wanting me to order again - at which time I remind them that I had still not received my order. There has never been any response to the numerous requests I have sent. I really don't expect them to answer, I just don't want someone else to have their money stolen by these blatant thieves. Thank you for the update. Stay safe and healthy.Sincerely

I ordered a t-shirt from this company about December *** in 2019. The money was taken from my account within 24 hours, and they sent me a confirmation e-mail on December , 2019. Since then I've sent them several e-mails. The only response I get is that my order is confirmed, and is being prepared for shipment. I still have not received any other responses, or the t-shirt.

Customer Response • Mar 04, 2020

At this time, I have been contacted directly by Monk Central regarding complaint ID, however my complaint has NOT been resolved because:

Monk
has contacted me twice, but it WAS NOT regarding my order. I did send
them a direct response using those e-mails both times asking about my order, but no other response was ever
received. They just took my money and never sent the merchandise I
ordered.

Customer Response • Apr 17, 2020

Revdex.com:At this time, I have not been contacted by Monk Central regarding complaint ID. The only correspondence I keep getting are e-mails wanting me to order again - at which time I remind them that I had still not received my order. There has never been any response to the numerous requests I have sent. I really don't expect them to answer, I just don't want someone else to have their money stolen by these blatant thieves. Thank you for the update. Stay safe and healthy.Sincerely

I ordered a t-shirt from this company about December *** in 2019. The money was taken from my account within 24 hours, and they sent me a confirmation e-mail on December , 2019. Since then I've sent them several e-mails. The only response I get is that my order is confirmed, and is being prepared for shipment. I still have not received any other responses, or the t-shirt.

Customer Response • Mar 04, 2020

At this time, I have been contacted directly by Monk Central regarding complaint ID, however my complaint has NOT been resolved because:

Monk
has contacted me twice, but it WAS NOT regarding my order. I did send
them a direct response using those e-mails both times asking about my order, but no other response was ever
received. They just took my money and never sent the merchandise I
ordered.

Customer Response • Apr 17, 2020

Revdex.com:At this time, I have not been contacted by Monk Central regarding complaint ID. The only correspondence I keep getting are e-mails wanting me to order again - at which time I remind them that I had still not received my order. There has never been any response to the numerous requests I have sent. I really don't expect them to answer, I just don't want someone else to have their money stolen by these blatant thieves. Thank you for the update. Stay safe and healthy.Sincerely

Horrible customer service. 3 months and still no shirt or refund.

Horrible customer service. 3 months and still no shirt or refund.

Horrible customer service. 3 months and still no shirt or refund.

Ordered three weeks and nothing. Order from ***, they are horrible and filing a lawsuit

Ordered three weeks and nothing. Order from ***, they are horrible and filing a lawsuit

Ordered three weeks and nothing. Order from ***, they are horrible and filing a lawsuit

I ordered a t-shirt from Monk Central. I have not received my order but they received payment. I have emailed Monk Central a couple times now with no reply back. They only show an email address for contact.

Customer Response • Feb 25, 2020

At this time, I have been contacted directly by Monk Central regarding complaint ID, however my complaint has NOT been resolved because:

[Your Answer Here]

The business sent me a shirt. My shirt was suppose to be an adult 3XL. I receive a child’s small. I reached out to them to do an exchange. I still have had no contact from Monk Central. So now I have a shirt I can not wear or anyone else I know. The shirt came in a package with no return information or packing slip.

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely

Customer Response • Mar 24, 2020

At this time, I have been contacted directly by Monk Central regarding complaint ID, however my complaint has NOT been resolved because:

[Your Answer Here]

They sent me a t-shirt but a size small and I ordered a 3XL. Now I just received a second shirt and it is the same problem. I received a size small and needed a 3XL. Also there was not packing slip and no return address so I can’t return or exchange the item. So I am still out my money and the proper sized shirt. I mean what do I do with two small size shirts when I’m a plus size gal?

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely

Customer Response • Apr 26, 2020

Revdex.com:At this time, I have not been contacted by Monk Central regarding complaint ID.Sincerely

I ordered a t-shirt from Monk Central. I have not received my order but they received payment. I have emailed Monk Central a couple times now with no reply back. They only show an email address for contact.

Customer Response • Feb 25, 2020

At this time, I have been contacted directly by Monk Central regarding complaint ID, however my complaint has NOT been resolved because:

[Your Answer Here]

The business sent me a shirt. My shirt was suppose to be an adult 3XL. I receive a child’s small. I reached out to them to do an exchange. I still have had no contact from Monk Central. So now I have a shirt I can not wear or anyone else I know. The shirt came in a package with no return information or packing slip.

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely

Customer Response • Mar 24, 2020

At this time, I have been contacted directly by Monk Central regarding complaint ID, however my complaint has NOT been resolved because:

[Your Answer Here]

They sent me a t-shirt but a size small and I ordered a 3XL. Now I just received a second shirt and it is the same problem. I received a size small and needed a 3XL. Also there was not packing slip and no return address so I can’t return or exchange the item. So I am still out my money and the proper sized shirt. I mean what do I do with two small size shirts when I’m a plus size gal?

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely

Customer Response • Apr 26, 2020

Revdex.com:At this time, I have not been contacted by Monk Central regarding complaint ID.Sincerely

I ordered a t-shirt from Monk Central. I have not received my order but they received payment. I have emailed Monk Central a couple times now with no reply back. They only show an email address for contact.

Customer Response • Feb 25, 2020

At this time, I have been contacted directly by Monk Central regarding complaint ID, however my complaint has NOT been resolved because:

[Your Answer Here]

The business sent me a shirt. My shirt was suppose to be an adult 3XL. I receive a child’s small. I reached out to them to do an exchange. I still have had no contact from Monk Central. So now I have a shirt I can not wear or anyone else I know. The shirt came in a package with no return information or packing slip.

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely

Customer Response • Mar 24, 2020

At this time, I have been contacted directly by Monk Central regarding complaint ID, however my complaint has NOT been resolved because:

[Your Answer Here]

They sent me a t-shirt but a size small and I ordered a 3XL. Now I just received a second shirt and it is the same problem. I received a size small and needed a 3XL. Also there was not packing slip and no return address so I can’t return or exchange the item. So I am still out my money and the proper sized shirt. I mean what do I do with two small size shirts when I’m a plus size gal?

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely

Customer Response • Apr 26, 2020

Revdex.com:At this time, I have not been contacted by Monk Central regarding complaint ID.Sincerely

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Address: 14 Pheasant Lane, East Setauket, New York, United States, 11733-2657

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