Monster Break Billiards

The order is being fulfilled normally and will ship out shortly. Once we ship it out, we will provide the customer with tracking information.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
We are in the process of getting it resolved.He has requested that I return the item in question.Below is a snippet of his email.Thank you for your help.
Regards,
[redacted]

The customer was shipped and received the same product in a different finish.

The customer was issued a full refund.

The order has been cancelled and the customer has been issued a full refund.

Complaint: [redacted]
I am rejecting this response because:I did not recieve a refund
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because:No one from Monster Break Billiards has contacted me.I am not sure who the following person is but they emailed me yesterday 2/5: [redacted]Partner / Kastle Ventures, INCIs this a person from Monster Break Billiards?
Regards,
[redacted]

Revdex.com:
Yes. I did finally receive my order almost a month after ordering it, and after several calls and messages. I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. I will not order anything else from this company.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

This company is a joke. I ordered an item and never received a confirmation or tracking number. The customer service is non existent and downs return calls or emails. I never received the item yet they took money out of my bank immediately. I do not believe this company exists and judging by the reviews has been a nightmare for a lot of people. This company should be investigated for fraud. A legal case has been opened with by my bank. Do NOT order anything form this company.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
To whom it may concern,I would like to withdraw my complaint after my discussion with the owner. He has made it right...

and has delivered my purchase. He also was very apologetic and sincere.Thank you for your assistance.  Respectfully,[redacted], [redacted], [redacted], [redacted]