[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because:
Regards,
*** ***
Stellar Recovery is in receipt of a complaint filed by *** ***Our records indicate that we did receive a *** *** account (8***827502) in our office regarding a *** *** for services at Gier ST #A Kalua, HI The account was placed with a delinquency date of
5-5-A letter regarding the account being placed in our office was sent five days after placement of the account in our office The account was closed in our office and returned to the client *** ***Stellar responded to Mr***’s request for information on 3-20-via email at ***If Mr*** has any additional questions he can reach out to our compliance department at ###-###-####Validation of debt is being requested from the client *** *** on Mr***’s behalf
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is...
Stellar has given Ms. [redacted] the response received by our client Comcast regarding her claims that they agreed to delete the account from her credit report after payment. If Ms. [redacted] can provide a specific employee’s name or specific date when she spoke with a Comcast representative regarding these claims, I will reach back out to the client Comcast on her behalf. Stellar has not received notification of any kind from our client Comcast regarding a credit deletion.
Stellar Recovery is in receipt of a complaint filed by [redacted]. Our records indicate that we did receive a DISH Network account (8[redacted]851910) in our office on 2-18-2016 for a [redacted] for Services at [redacted]. Our records indicate that the account in our...
office from DISH Network was placed with a delinquency date of 6-23-2014. Our records show that Ms. [redacted] contacted our office on 2-23-2017 requesting to pay the account in turn for a deletion of the credit reporting. Our representative advised Ms. [redacted] that Stellar follows the Fair Credit Reporting guidelines and if the account was paid in full, it would be updated as paid in full, if the account was settled in full, the account would be updated as settled in full. Ms. [redacted] did not make Stellar aware of a dispute during this contact. Our records do not indicate any previous contacts, disputes or requests for validation of debt on this account since placement on 2-18-2016. Validation of debt will be requested from the client DISH Network and will provided upon receipt.
If Ms. [redacted] has any additional documentation proving the debt has been fulfilled, this information can be sent to us through this complaint portal, to [redacted] or by mail at [redacted]. Once this information is received, it will be forwarded to the client [redacted] for review as they show the remaining balance as still being owed.
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is...
satisfactory to me. I would also like written validation of this debt
Regards,
[redacted]
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
Complaint: [redacted]
I am rejecting this response because: I need Stellar to also confirm that...
they will be removing the collections account from my credit report, not just indicating the account as closed.
Regards,
[redacted]
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
Complaint: [redacted]
I am rejecting this response because: At no time ever have I had a signed...
contract with your company. I am asking for validation of contract between myself and YOUR company. According to the Fair Credit Reporting Act, section 609 you are required by federal law to verify through the physical verification of the original signed consumer contract. Again there has never been a contract between myself and Stellar Rec. so there is no possible way to validate. Under the FCRA unverified accounts must be removed. So again I demand this be removed from any and all credit reporting bureaus not limited to Equifax, Transunion and Experian. Regards,
[redacted]
Stellar Recovery is in receipt of a complaint filed by [redacted]. During the validation period the account was reported as disputed. Stellar was unable to validate the account within 30 days of the request of Mr. [redacted], therefore the account has been closed in our office and returned to...
the client [redacted]. All credit reporting was submitted to be deleted on 5-31-2017, please allow time for the credit reporting agencies to make the adjustments. Mr. [redacted] can reach out to the client [redacted] directly to provide any documentation he may have to support his dispute claim.
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
Stellar Recovery is in receipt of a complaint filed by [redacted]. Our records indicate that we did receive a Comcast account (8499[redacted]776) in our office on 8-18-2016 for a [redacted] for services at [redacted]. Our records show letters being sent to Ms....
[redacted] on 8-26-2016, 9-29-2016 & 11-8-2016 regarding the account in our office. We began contacting Ms. [redacted] on 8-23-2016 by telephone at number ###-###-####. On 12-5-2016 Stellar received payment in full that was made directly to the client Comcast. On 12-26-2016 the account was updated as paid in full in accordance with the FCRA guidelines. Stellar received a telephone call from Ms. [redacted] on 12-29-2016 from number ###-###-#### regarding a request for a deletion. Stellar advised Ms. [redacted] that the account was paid in full while in collections, at that point the account had already been updated as paid in full with the credit reporting agencies. Stellar has not received anything from our client Comcast regarding Ms. [redacted]s claims that they have attempted to contact us for a removal. I will reach out to our client Comcast regarding these claims. Ms. [redacted] can follow up with our compliance department at [redacted]
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
Complaint: [redacted]
I am rejecting this response because: You Did not Say that you were...
removing this from my credit are you removing it
Regards,
[redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is...
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
Complaint: [redacted]
I am rejecting this response because:
Regards,
[redacted] I...
have submitted this information before and you guys took it off and than put it back on my credit report again it's hard to obtain this information again
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
Stellar Recovery is in receipt of a complaint filed by [redacted] A deletion is being submitted on Mr. [redacted] behalf, please allow time for the credit reporting agencies to make the adjustments.
Stellar Recovery is in receipt of a complaint filed by [redacted]. Our records indicate that we did receive a Comcast account (839[redacted]4098) in our office on 8-8-2016 for a Lakeisha [redacted] for services at [redacted] The account was placed with a delinquency date of...
2-23-2014. The account has been closed in our office and returned to the client Comcast. All credit reporting was submitted to be deleted, please allow time fro the credit reporting agencies to make the adjustments. Please visit Comcast.com/fraudclaimform and follow the directions set forth by the client Comcast, to properly resolve the account as fraudulent in their office.
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
Complaint: [redacted]
I am rejecting this response because: As stated in your response Comcast accepted my payment directly, however they also agreed to send out details outlining the charges owed... I told your agent that I was dealing with Comcast direct when they contacted me on the amount due, as I had disputed the charges with them and had yet to receive any documentation explaining the charges owed. Failure to give documentation is not my responsibility and I made an agreement with Comcast directly and never dealt with Stellar for remittance of payment. Please remove this record from my credit report. Thank You
Regards,
[redacted]
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because:
Regards,
*** ***
Stellar Recovery is in receipt of a complaint filed by *** ***Our records indicate that we did receive a *** *** account (8***827502) in our office regarding a *** *** for services at Gier ST #A Kalua, HI The account was placed with a delinquency date of
5-5-A letter regarding the account being placed in our office was sent five days after placement of the account in our office The account was closed in our office and returned to the client *** ***Stellar responded to Mr***’s request for information on 3-20-via email at ***If Mr*** has any additional questions he can reach out to our compliance department at ###-###-####Validation of debt is being requested from the client *** *** on Mr***’s behalf
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is...
satisfactory to me.
Regards,
[redacted]
Stellar has given Ms. [redacted] the response received by our client Comcast regarding her claims that they agreed to delete the account from her credit report after payment. If Ms. [redacted] can provide a specific employee’s name or specific date when she spoke with a Comcast representative regarding these claims, I will reach back out to the client Comcast on her behalf. Stellar has not received notification of any kind from our client Comcast regarding a credit deletion.
Stellar Recovery is in receipt of a complaint filed by [redacted]. Our records indicate that we did receive a DISH Network account (8[redacted]851910) in our office on 2-18-2016 for a [redacted] for Services at [redacted]. Our records indicate that the account in our...
office from DISH Network was placed with a delinquency date of 6-23-2014. Our records show that Ms. [redacted] contacted our office on 2-23-2017 requesting to pay the account in turn for a deletion of the credit reporting. Our representative advised Ms. [redacted] that Stellar follows the Fair Credit Reporting guidelines and if the account was paid in full, it would be updated as paid in full, if the account was settled in full, the account would be updated as settled in full. Ms. [redacted] did not make Stellar aware of a dispute during this contact. Our records do not indicate any previous contacts, disputes or requests for validation of debt on this account since placement on 2-18-2016. Validation of debt will be requested from the client DISH Network and will provided upon receipt.
If Ms. [redacted] has any additional documentation proving the debt has been fulfilled, this information can be sent to us through this complaint portal, to [redacted] or by mail at [redacted]. Once this information is received, it will be forwarded to the client [redacted] for review as they show the remaining balance as still being owed.
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is...
satisfactory to me. I would also like written validation of this debt
Regards,
[redacted]
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
Complaint: [redacted]
I am rejecting this response because: I need Stellar to also confirm that...
they will be removing the collections account from my credit report, not just indicating the account as closed.
Regards,
[redacted]
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
Complaint: [redacted]
I am rejecting this response because: At no time ever have I had a signed...
contract with your company. I am asking for validation of contract between myself and YOUR company. According to the Fair Credit Reporting Act, section 609 you are required by federal law to verify through the physical verification of the original signed consumer contract. Again there has never been a contract between myself and Stellar Rec. so there is no possible way to validate. Under the FCRA unverified accounts must be removed. So again I demand this be removed from any and all credit reporting bureaus not limited to Equifax, Transunion and Experian. Regards,
[redacted]
Stellar Recovery is in receipt of a complaint filed by [redacted]. During the validation period the account was reported as disputed. Stellar was unable to validate the account within 30 days of the request of Mr. [redacted], therefore the account has been closed in our office and returned to...
the client [redacted]. All credit reporting was submitted to be deleted on 5-31-2017, please allow time for the credit reporting agencies to make the adjustments. Mr. [redacted] can reach out to the client [redacted] directly to provide any documentation he may have to support his dispute claim.
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
Stellar Recovery is in receipt of a complaint filed by [redacted]. Our records indicate that we did receive a Comcast account (8499[redacted]776) in our office on 8-18-2016 for a [redacted] for services at [redacted]. Our records show letters being sent to Ms....
[redacted] on 8-26-2016, 9-29-2016 & 11-8-2016 regarding the account in our office. We began contacting Ms. [redacted] on 8-23-2016 by telephone at number ###-###-####. On 12-5-2016 Stellar received payment in full that was made directly to the client Comcast. On 12-26-2016 the account was updated as paid in full in accordance with the FCRA guidelines. Stellar received a telephone call from Ms. [redacted] on 12-29-2016 from number ###-###-#### regarding a request for a deletion. Stellar advised Ms. [redacted] that the account was paid in full while in collections, at that point the account had already been updated as paid in full with the credit reporting agencies. Stellar has not received anything from our client Comcast regarding Ms. [redacted]s claims that they have attempted to contact us for a removal. I will reach out to our client Comcast regarding these claims. Ms. [redacted] can follow up with our compliance department at [redacted]
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
Complaint: [redacted]
I am rejecting this response because: You Did not Say that you were...
removing this from my credit are you removing it
Regards,
[redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is...
satisfactory to me.
Regards,
[redacted]
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
Complaint: [redacted]
I am rejecting this response because:
Regards,
[redacted] I...
have submitted this information before and you guys took it off and than put it back on my credit report again it's hard to obtain this information again
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
Stellar Recovery is in receipt of a complaint filed by [redacted] A deletion is being submitted on Mr. [redacted] behalf, please allow time for the credit reporting agencies to make the adjustments.
[Not my account. Delete it off of all 3 of thr major credit bureaus!
Complaint: [redacted]
I am rejecting this response because:
Regards,
[redacted]
Stellar Recovery is in receipt of a complaint filed by [redacted]. Our records indicate that we did receive a Comcast account (839[redacted]4098) in our office on 8-8-2016 for a Lakeisha [redacted] for services at [redacted] The account was placed with a delinquency date of...
2-23-2014. The account has been closed in our office and returned to the client Comcast. All credit reporting was submitted to be deleted, please allow time fro the credit reporting agencies to make the adjustments. Please visit Comcast.com/fraudclaimform and follow the directions set forth by the client Comcast, to properly resolve the account as fraudulent in their office.
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
Complaint: [redacted]
I am rejecting this response because: As stated in your response Comcast accepted my payment directly, however they also agreed to send out details outlining the charges owed... I told your agent that I was dealing with Comcast direct when they contacted me on the amount due, as I had disputed the charges with them and had yet to receive any documentation explaining the charges owed. Failure to give documentation is not my responsibility and I made an agreement with Comcast directly and never dealt with Stellar for remittance of payment. Please remove this record from my credit report. Thank You
Regards,
[redacted]