Stellar Recovery is in receipt of a complaint filed by [redacted]. Our records indicate that we did receive a [redacted] account ([redacted]) in our office on 11-17-2015 for a [redacted] for services at [redacted]. Our records indicate that the account in...
our office from [redacted] was placed with a delinquency date of 3-13-2014. Letters were sent to Ms. [redacted] on 11-19-2015, 2-2-2016 & 11-4-2016. The account was closed by the client in our office on 12-7-2016. On 12-8-2016 the account was placed with our company for collections again. Letters were sent to Ms. [redacted] on 12-9-2016, 6-8-2017, 6-14-2017 & 10-4-2017. On 9-12-2017 Stellar received Ms. [redacted]’ s direct dispute made to the credit reporting agencies. Stellar was unable to validate the account within our internal validation period, therefore the account was closed in our office and returned to the client [redacted]. A deletion was submitted on 10-7-2017, please allow time for the credit reporting agencies to make the adjustments. Ms. [redacted] will need to contact [redacted] directly regarding her dispute concerns as the account is no longer with Stellar.
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
Complaint: [redacted]
I am rejecting this response because: This account was NEVER charged off....
As soon as this account was reviewed, adjusted and confirmed the account was paid immediately to the ORIGINAL creditor. I never dealt with any collection agency on this account because comcast had made an error in my billing statement. This information provided by Stellar is inaccurate and fraudulent.
Regards,
[redacted]
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
Complaint: [redacted]
I am rejecting this response because:Stellar Recovery has never once...
contacted me. I feel that this may better be taken up with the [redacted]. I had the collections REMOVED via [redacted] only to have this date start over and have Stellar Recovery put a date on my credit report about 4 years past original bill date. I only know this because I lived at that address many years ago. Your statute of limitations is up, first of all, and second, the 7 years on the reporting is close approaching. I am not going to be hounded and harassed by having this measly $70 appear on my report on and off. I want to add that even WITH this on my report, my score is maintaining a healthy 736 so there is no motivation for me to bend to the will of people who harass and habitually toe the line of legality. I do NOT believe I enjoyed [redacted]'s services at the time of this bill and it is my contention that this account was closed and possibly left open for an additional month on [redacted]'s error. It would not be the first time that [redacted]'s customer service has fallen short based on my personal experiences with them in the past and also the present experiences with my roommate and his account. I've read the reviews about Stellar Recovery and I see that they have a long history of questionable reporting. Based on the fact that your business practices are beyond shady and illegal, I'll need this account closed and DELETED from ALL credit bureaus. I have flawless credit and I am not going to have [redacted] sit there and say I owe them for a month when my account was closed and they clearly charged me for another month. In the event of a clear misunderstanding on their part and no attempts to contact me via [redacted] and now Stellar, I will just report to the Credit regulating agencies if this is not removed at this point. There is no further negotiation here. It needs to be deleted.
Regards,
[redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is...
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is...
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is...
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is...
Stellar Recovery is in receipt of a complaint filed by [redacted]. Our records indicate that we did receive a Comcast account (849[redacted]5188) in our office on 1-5-2017 for a [redacted] for services at [redacted]. A letter was sent to Ms. [redacted] on 1-10-2017...
regarding the account being placed in our office. The account has been closed and returned to the client Comcast. All credit reporting has been submitted to be deleted, please allow time for the credit reporting agencies to make the adjustments.
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
Complaint: [redacted]
I am rejecting this response because: I have spoken with Comcast on several occasions about Stellar Recovery. Comcast has requested that they remove this from credit report. This issued was a mistake on Comcast part and I am have Comcast as my cable provider. This does not make any sense whatsoever. Comcast will have to provide all communication from me to them in order for me to believe this statement from Ms. Martin. I have also spoken with Stellar Recovery and was told that they would remove.
Regards,
[redacted]
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
Complaint: [redacted]
I am rejecting this response because: I am rejecting this response...
because: My address is [redacted], NOT [redacted]. I never lived or had any dealings with the address of [redacted]. You are using the number of [redacted] This entry on my credit bureau should be deleted immediately. I never Had ANY service by [redacted] Whatsoever.
Regards,
[redacted]
Prior to responding to Ms. [redacted], a complete investigation was conducted by our Director of Compliance on her account which included reviewing the 9-6-2016 call. The last payment Stellar Recovery received on this account was 10-17-2016. The account has been closed in our office and returned to the client Comcast. All credit reporting has been submitted to be deleted, please allow time for the credit reporting agencies to make the adjustments. Ms. [redacted] is welcome to contact the client Comcast directly regarding the remaining balance of $394.41.
Stellar Recovery is in receipt of a complaint filed by [redacted]. Our records indicate that we did receive a [redacted] account ([redacted]) in our office on 7-3-2017, with a balance of $205.83 for a [redacted] for services at [redacted]. The account was placed...
with a delinquency date of 11-30-2016. Stellar reached out to the client [redacted] after a conversation with Ms. [redacted] on 9-14-2017. The client responded stating that the consumer is making $10 payments directly to them. The account remains in collections; therefore, each time Ms. [redacted] makes a payment to [redacted], that information must be forwarded to us before being updated with Ms. [redacted]s credit report. The current balance in our office is $185.83. Ms. [redacted] will need to contact a credit reporting specialist regarding her credit report as Stellar does not re-age accounts. Validation of debt is being requested from the client [redacted] and will be provided upon receipt to Ms. [redacted] regarding her dispute.
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
Complaint: [redacted]
I am rejecting this response because: I have never had an account with...
[redacted]. I have never had any satellite services with any company and never plan on it.
Regards,
[redacted]
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
Complaint: [redacted]
I am rejecting this response because:The company in question listed a $1...
payment fraudulently so they could list the account as collectable (thus restarting the clock on the statutes of limitations.) I reject this claim and their illegal business practices and I will be filing a complaint with the Florida Attorney General.
Regards,
[redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is...
Stellar is receipt of an additional request for information from Ms. [redacted]. Ms. [redacted] contacted our office today after submitting this rejection and spoke to our Director of Compliance whom explained the investigation conducted on her behalf in detail. If Ms. [redacted] has any additional questions she can reach out to our Director of Compliance [redacted].
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and I'll await confirmation of...
Stellar Recovery is in receipt of a complaint filed by [redacted]. Stellar will need to confirm Ms. [redacted]’s last four digits of her social security number to confirm if the account was fraudulently opened in her name or if the account is wrong party reporting due to an error made by the credit...
reporting agencies. I am unable to disclose any details regarding the file in our office without further verification as Ms. [redacted]’s address does not match what we have on file. Ms. [redacted] can reach out to our Director of Compliance [redacted] at ###-###-#### to verify the information needed to assist Ms. [redacted]. Our Director attempted to reach out to Ms. [redacted] for a resolution unsuccessfully today.
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is...
Stellar Recovery is in receipt of a complaint filed by [redacted]. Our records indicate that we did receive a [redacted] account ([redacted]) in our office on 11-17-2015 for a [redacted] for services at [redacted]. Our records indicate that the account in...
our office from [redacted] was placed with a delinquency date of 3-13-2014. Letters were sent to Ms. [redacted] on 11-19-2015, 2-2-2016 & 11-4-2016. The account was closed by the client in our office on 12-7-2016. On 12-8-2016 the account was placed with our company for collections again. Letters were sent to Ms. [redacted] on 12-9-2016, 6-8-2017, 6-14-2017 & 10-4-2017. On 9-12-2017 Stellar received Ms. [redacted]’ s direct dispute made to the credit reporting agencies. Stellar was unable to validate the account within our internal validation period, therefore the account was closed in our office and returned to the client [redacted]. A deletion was submitted on 10-7-2017, please allow time for the credit reporting agencies to make the adjustments. Ms. [redacted] will need to contact [redacted] directly regarding her dispute concerns as the account is no longer with Stellar.
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
Complaint: [redacted]
I am rejecting this response because: This account was NEVER charged off....
As soon as this account was reviewed, adjusted and confirmed the account was paid immediately to the ORIGINAL creditor. I never dealt with any collection agency on this account because comcast had made an error in my billing statement. This information provided by Stellar is inaccurate and fraudulent.
Regards,
[redacted]
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
Complaint: [redacted]
I am rejecting this response because:Stellar Recovery has never once...
contacted me. I feel that this may better be taken up with the [redacted]. I had the collections REMOVED via [redacted] only to have this date start over and have Stellar Recovery put a date on my credit report about 4 years past original bill date. I only know this because I lived at that address many years ago. Your statute of limitations is up, first of all, and second, the 7 years on the reporting is close approaching. I am not going to be hounded and harassed by having this measly $70 appear on my report on and off. I want to add that even WITH this on my report, my score is maintaining a healthy 736 so there is no motivation for me to bend to the will of people who harass and habitually toe the line of legality. I do NOT believe I enjoyed [redacted]'s services at the time of this bill and it is my contention that this account was closed and possibly left open for an additional month on [redacted]'s error. It would not be the first time that [redacted]'s customer service has fallen short based on my personal experiences with them in the past and also the present experiences with my roommate and his account. I've read the reviews about Stellar Recovery and I see that they have a long history of questionable reporting. Based on the fact that your business practices are beyond shady and illegal, I'll need this account closed and DELETED from ALL credit bureaus. I have flawless credit and I am not going to have [redacted] sit there and say I owe them for a month when my account was closed and they clearly charged me for another month. In the event of a clear misunderstanding on their part and no attempts to contact me via [redacted] and now Stellar, I will just report to the Credit regulating agencies if this is not removed at this point. There is no further negotiation here. It needs to be deleted.
Regards,
[redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is...
satisfactory to me.
Regards,
[redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is...
satisfactory to me.
Regards,
[redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is...
satisfactory to me.
Regards,
[redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is...
satisfactory to me.
Regards,
[redacted]
Stellar Recovery is in receipt of a complaint filed by [redacted]. Our records indicate that we did receive a Comcast account (849[redacted]5188) in our office on 1-5-2017 for a [redacted] for services at [redacted]. A letter was sent to Ms. [redacted] on 1-10-2017...
regarding the account being placed in our office. The account has been closed and returned to the client Comcast. All credit reporting has been submitted to be deleted, please allow time for the credit reporting agencies to make the adjustments.
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
Complaint: [redacted]
I am rejecting this response because: I have spoken with Comcast on several occasions about Stellar Recovery. Comcast has requested that they remove this from credit report. This issued was a mistake on Comcast part and I am have Comcast as my cable provider. This does not make any sense whatsoever. Comcast will have to provide all communication from me to them in order for me to believe this statement from Ms. Martin. I have also spoken with Stellar Recovery and was told that they would remove.
Regards,
[redacted]
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
Complaint: [redacted]
I am rejecting this response because: I am rejecting this response...
because: My address is [redacted], NOT [redacted]. I never lived or had any dealings with the address of [redacted]. You are using the number of [redacted] This entry on my credit bureau should be deleted immediately. I never Had ANY service by [redacted] Whatsoever.
Regards,
[redacted]
Prior to responding to Ms. [redacted], a complete investigation was conducted by our Director of Compliance on her account which included reviewing the 9-6-2016 call. The last payment Stellar Recovery received on this account was 10-17-2016. The account has been closed in our office and returned to the client Comcast. All credit reporting has been submitted to be deleted, please allow time for the credit reporting agencies to make the adjustments. Ms. [redacted] is welcome to contact the client Comcast directly regarding the remaining balance of $394.41.
Stellar Recovery is in receipt of a complaint filed by [redacted]. Our records indicate that we did receive a [redacted] account ([redacted]) in our office on 7-3-2017, with a balance of $205.83 for a [redacted] for services at [redacted]. The account was placed...
with a delinquency date of 11-30-2016. Stellar reached out to the client [redacted] after a conversation with Ms. [redacted] on 9-14-2017. The client responded stating that the consumer is making $10 payments directly to them. The account remains in collections; therefore, each time Ms. [redacted] makes a payment to [redacted], that information must be forwarded to us before being updated with Ms. [redacted]s credit report. The current balance in our office is $185.83. Ms. [redacted] will need to contact a credit reporting specialist regarding her credit report as Stellar does not re-age accounts. Validation of debt is being requested from the client [redacted] and will be provided upon receipt to Ms. [redacted] regarding her dispute.
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
Complaint: [redacted]
I am rejecting this response because: I have never had an account with...
[redacted]. I have never had any satellite services with any company and never plan on it.
Regards,
[redacted]
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
Complaint: [redacted]
I am rejecting this response because:The company in question listed a $1...
payment fraudulently so they could list the account as collectable (thus restarting the clock on the statutes of limitations.) I reject this claim and their illegal business practices and I will be filing a complaint with the Florida Attorney General.
Regards,
[redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is...
satisfactory to me.
Regards,
[redacted]
Stellar is receipt of an additional request for information from Ms. [redacted]. Ms. [redacted] contacted our office today after submitting this rejection and spoke to our Director of Compliance whom explained the investigation conducted on her behalf in detail. If Ms. [redacted] has any additional questions she can reach out to our Director of Compliance [redacted].
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and I'll await confirmation of...
said debt.
Regards,
[redacted]
Stellar Recovery is in receipt of a complaint filed by [redacted]. Stellar will need to confirm Ms. [redacted]’s last four digits of her social security number to confirm if the account was fraudulently opened in her name or if the account is wrong party reporting due to an error made by the credit...
reporting agencies. I am unable to disclose any details regarding the file in our office without further verification as Ms. [redacted]’s address does not match what we have on file. Ms. [redacted] can reach out to our Director of Compliance [redacted] at ###-###-#### to verify the information needed to assist Ms. [redacted]. Our Director attempted to reach out to Ms. [redacted] for a resolution unsuccessfully today.
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is...
satisfactory to me.
Regards,
[redacted]