Mood Tech Reviews (%countItem)
Mood Tech Rating
Address: PO Box 152693, Tampa, Florida, United States, 33684-2693
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nootropictech.com
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Address: PO Box 152693, Tampa, Florida, United States, 33684-2693
Phone: |
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Web: |
nootropictech.com
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Add contact information for Mood Tech
Called to cancel within stated guidelines per Terms and Conditions. Refused to refund total charged.I placed an order o
I placed an order on 04/02/2020 for a trial sample of their "Mind Tech" product for which I was charged $6.94 on 04/03/20 (shipping and handling). I received the product on 04/18/2020. On 04/19/2020 at 10:10 a.m. MST I received notification that my card was being charged $89.94 by "Get CMR Memory Booster" and asking if it was an approved charge. I contacted my card company and discussed the charge to try and discern if it was fraudulent. We determined it was in correlation with the company I got the sample from. We also looked at their history on Revdex.com as a check point for fraud; it is also the only place we could find a phone number for the company. I called their customer service, spoke with Melanie, and requested the charge be reversed and future shipments cancelled. Their terms and conditions state a customer has 14 days plus 4 shipping days to cancel and avoid further charges. She told me she could only refund $60.00 because the charge had already processed even though she agreed my request for cancellation was within their guidelines. The $60.00 refund was processed even though I did not agree to that amount as a resolution to the problem.
Full refund of the remaining $29.94 due.
Hello ***,
When you order on our website you must agree to the terms and conditions which state that after 14 days + 3 days of shipping you will be charged for the Nootropic Mind Tech, if you do not call to cancel and return the products.
Your trial started when you ordered the products on 04/02/2020 which you paid shipping and handling fees of $6.94. Your trial ended on 04/18/2020, in which we didn't receive any call from you thus, your account has been kept active.
We have cancelled your account through contacting our Customer Support on 04/06/2020 and refunded you back $60.00. Rest assured, the account is cancelled and you wont receive any further shipments.
Since we do not normally do this, as a ONE TIME COURTESY, we went ahead and process additional refund of $29.94
Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.
If you have further questions or concerns please feel free to call us directly at (888) 915-4174.
Thank you
(The consumer indicated he/she ACCEPTED the response from the business.)
Mood Tech refuses to stop charging my credit card. I have called several times and cancelled the subscription with a mastercard representative.
March 31 1st call
April 4th 2nd call
April 16th 3rd call
Mastercard
$89.94 charge
Cancellation #XXX-XXXX FDC given by Mood Tech
Mood Enhancement tablets
Rep. Melody
I want them to stop charging my card and I want every refund return.
Hello ***,
When you order on our website you must agree to the terms and conditions which state that after 14 days + 3 days of shipping you will be charged for the Nootropic Mind Tech and Nootropic Mood Tech, if you do not call to cancel and return the products.
Your trial started when you ordered the products on 03/13/2020 which you paid shipping and handling fees of $6.94 and $6.92. Your trial ended on 04/01/2020, in which we didn't receive any call from you thus, your account has been kept active.
We have cancelled your account through contacting our Customer Support on 04/06/2020. Rest assured, the account is cancelled and you wont receive any further shipments.
On 04/10/2020 we were able to process the refund of $89.94 and $89.92.
Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.
If you have further questions or concerns please feel free to call us directly at (888) 915-4174.
Thank you
I ordered two products from MoodTech and they never arrived & I have no way to contact the company. I would like my money to be refunded.
I saw an online advertisement for MoodTech that was endorsed by ALL the sharks on the TV show Shark Tank, which made me feel comfortable buying their products. I now suspect that MoodTech somehow falsified this endorsement, since I never received the products. The two products I ordered were MoodTech & CBDTech. I placed my order on 4/6/2020, order # ***. The total for the two products is $13.86, which I paid for with my Master Card. The arrival date was to be 4/11/2020, but the products never arrived.
I believe I was deceived by MoodTech and I want my money back. I do not want the products, since I no longer trust this business.
Hello ***,
When you order on our website you must agree to the terms and conditions which state that after 14 days + 3 days of shipping you will be charged for the Nootropic Mind Tech and CBDTeach Caps, if you do not call to cancel and return the products.
Your trial started when you ordered the products on 04/06/2020 which you paid shipping and handling fees of $6.94 and $6.92. You can also track your order at https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=XXXXXXXXXXXXXXXXXXXXXX
We went ahead and cancel your account today (04/15/2020). Rest assured, the account is cancelled and you wont receive any further shipments.
Since we do not normally do this, as a ONE TIME COURTESY, we went ahead and process refund of $6.94 and $6.92.
Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.
If you have further questions or concerns please feel free to call us directly at (888) 536-4583.
Thank you
(The consumer indicated he/she DID NOT accept the response from the business.)
I do not accept at this time Nootropic's (MindTech & CBDTech) response because it is inaccurate. I never agreed to Nootropic's "terms & conditions" nor was I asked to. I responded to an online "free trial" offer from Nootropics and paid for the S&H only. I never placed an ongoing order nor have I received any shipments from Nootropic, as their response implies. Upon receiving my refund I will consider this matter closed. However, after reading reviews of Nootropic's unethical practice of fraudulently charging customer's credit cards for products not ordered, I reserve my right to again file a complaint with the Revdex.com against Nootropic.
Hello ***,
We were able to process the refund for the shipping and handling fee of $6.94 and $6.92. You can also keep the product as a courtesy no need for you to return those once you received it.
Thank you
(The consumer indicated he/she ACCEPTED the response from the business.)
I am satisfied, conditional upon receiving my refund. Thank you (Revdex.com) for getting this matter resolved quickly and fairly.
Would give 0 stars if possible. Super SNEAKY company. I signed up for the free trial of MINDTECH and just had to pay shipping. It came in quickly which is probably the only positive. A couple of weeks later I noticed a charge on my credit card for $89.94. When I called to dispute the charge, they said it was in the terms and condition but for this one time only I can pick from two options: hassle free and get "refunded $50" or I can mail it back (since it's been unopened) to receive a "full" refund but be charged a restocking fee of $19 and I have to pay for shipping.
How can a company be trusted if they do things like this. It feels like thievery!
I have made multiple attempts to contact this company to cancel this product because I did not sign up for a subscription I only ordered the trial.
I didn't sign up for a subscription and I have tried to contact this company multiple times but no one answers the phone or it disconnects. This company is a scam and it should be closed down immediately for unprofessional practice.
I want a refund and I want them to cancel the subscription.
Hello ***,
When you order on our website you must agree to the terms and conditions which state that after 14 days + 4 days of shipping you will be charged for the Nootropic MindTech and Nootropic Mood tech, if you do not call to cancel and return the product.
Your trial started when you ordered the products on 12/09/2019 which you paid shipping and handling fees of $6.94 and $6.92. Your trial ended on 12/25/2019, in which we didn't receive any call from you thus, your account has been kept active. e.
We went ahead and cancel your account today (03/26/2020). Rest assured, the account is cancelled and you wont receive any further shipments.
Since we do not normally do this, as a ONE TIME COURTESY, we went ahead and process a refund of $89.92 and $89.94
Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.
If you have further questions or concerns please feel free to call us directly at (888) 915-4174
Thank you
(The consumer indicated he/she ACCEPTED the response from the business.)
Company is going to cancel the subscription and refund my money.
This company is a fraud, they refunded my money then charged my account again!
I want them to refund my money and stop charging my card!
Hello ***,
Your account was already cancelled on 03/26/2020 and you were also refunded of $89.92 and $89.94. We don't see any charges after we cancelled your account.
Thank you
Cancelled 14 day trial period within time limit was charged $89.92 10 days later tried to call again was told I had the wrong mind tech.
Ordered trial on 2/10/20 was a 14 day supply didn't receive product until the2/19/20 was charged $89.94
On 2/28/20. I called number given on order to cancel they said they didn't know anything about mind tech tried calling same # again no answer just kept ringing. I want my money back so badly. Nothing like this has ever happened to me.
My money back. This scam to stop
Hello ***,
When you order on our website you must agree to the terms and conditions which state that after 14 days + 4 days of shipping you will be charged for the Nootropic Mind Tech, if you do not call to cancel and return the product.
Your trial started when you ordered the products on 02/11/2020 which you paid shipping and handling fees of $6.94. Your trial ended on 02/27/2020, in which we didn't receive any call from you thus, your account has been kept active.
We have cancelled your account today (03/03/2020). Rest assured, the account is cancelled and you wont receive any further shipments.
Since we do not normally do this, as a ONE TIME COURTESY, we went ahead and process refund of $89.94.
Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.
If you have further questions or concerns please feel free to call us directly at (888) 915-4174.
Thank you
Very disappointed with their business practices. I ordered online a sample of vitamins. I was supposed to receive a sample and pay shipping charges of $19. The samples never arrived, when the pkgs was received I thought it was for the samples and they said it was for the vitamins. My account was charged 89.92 and 89.94. Their resolution was to charge me $19 for each bottle which wasn't the agreement. If a company says they will send samples they need to do that and not bait and switch. Very unhappy with their resolution.
Fraudulent Practice And Should Be Avoid Like The Plague!
Deceptive And Misleading.
They charged me $179.86 for two items that I did not order.
I ordered two items, Mood Tech and Mind Tech free trial on 1/20/2020 and paid for the shipping. I received the items and every thing went well. I received my credit card bill and had two charges for the same two items for a total of $179.86. I called them, told them that I did not order or receive these items.They said they will cancel my order and can only credit my account $100.00. I asked what about the balance and they said $100.00 was the maximum amount that they would refund.
Please send me the total that was charged to my credit card of $179.86
Hello ***,
When you order on our website you must agree to the terms and conditions which state that after 14 days + 4 days of shipping you will be charged for the MindTech and MoodTech, if you do not call to cancel and return the product.
Your trial started when you ordered the products on 01/20/2020 which you paid shipping and handling fees of $6.94 and $6.92. Your trial ended on 02/05/2020, in which we didn't receive any call from you thus, your account has been kept active.
We have cancelled your account through contacting our Customer Service Support on (02/19/2020) and refunded you back $50.00 for each of the products.
Rest assured, the account is cancelled and you wont receive any further shipments.
Since we do not normally do this, as a ONE TIME COURTESY, we went ahead and process additional refund of $39.92 and $39.94
Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.
If you have further questions or concerns please feel free to call us directly at (888) 915-4174.
Thank you
(The consumer indicated he/she ACCEPTED the response from the business.)
I have just discovered that on 2/10/20 Mood Tech, LLC charged my debit card twice for two products that I did not order. These products are:
Mood Brand Brain Boost - $89.94
Mood Brand Creativity - $89.92
The only order I have made at the company was for a free sample of Mind Tech and Mood Tech, for which the debit card was correctly charged with shipping. That order was placed on 1/23/20.
However the two charges above were not authorized. The representative on the phone has told me that the 'free test' offer states that after 18 days Mood Tech will automatically charge my account for these products. That is hidden on the Mood Tech site and Mood Tech has taken advantage of me to the tune of $179.86.
Product_Or_Service: Mood Brand Brain Boost & Mood Brand Creativity
Refund An unauthorized charge of $179.86 was made to my debit card. I would like a refund of that amount.
Hello ***,
When you order on our website you must agree to the terms and conditions which state that after 14 days + 4 days of shipping you will be charged for the MindTech and MoodTech, if you do not call to cancel and return the product.
Your trial started when you ordered the products on 01/23/2020 which you paid shipping and handling fees of $6.94 and $6.92. Your trial ended on 02/08/2020, in which we didn't receive any call from you thus, your account has been kept active.
We have cancelled your account through contacting our Customer Service Support on (02/12/2020). Rest assured, the account is cancelled and you wont receive any further shipments.
Since we do not normally do this, as a ONE TIME COURTESY, we went ahead and process refund of $89.94 and $89.92 through an E-Check, please check on your email ***@gmail.com.
If you have further questions or concerns please feel free to call us directly at (888) 915-4174
Thank you
I can not get in touch with the company to cancel my shipments or get back a refund after I refused two shipments.
When I got my samples of mind tech and mood tech,I called to cancel any further shipments,the lady sayed my name was not in the system.I received a box in December and was charged $89.94 for brain booster and $89.92 for mind tech on December 9th.I refused the shipment usps tracking #XXXX XXXX XXXX XXXX XXXX XX and sent it back December 10th.I tryed to call I got no respose.I received another box in January and was charged $89.94 for brain booster and $89.92 for mind tech.Once again I refused shipment XXXX XXXX XXXX XXXX XXXX XX and sent it back January 13.Since then I have tried to get in touch to cancel my order and get a refund.
I am just wanting to cancel future orders and get refunded for what I have returned.
The address on the box was Tech. Attn:RMA. P.O. box 152693. Tampa,Fl. 33684 thank you for your concern.
Ms.
When you order on our website you must agree to the terms and conditions which state that after 13 days + 4 days of shipping you will be charged for the MoodTech & MindTech if you do not call to cancel and return the product.
http://nootropictech.com/terms.php
Your trial started when you ordered the products on 10/17/2019 which you paid shipping and handling fees of $6.94 & $6.92. Your trial ended on 11/2/2019, in which we didn't receive any call from you thus, your account has been kept active.
We went ahead and cancelled your account. You will no longer be billed or receive further shipments.
We do not normally do this but as a ONE time courtesy we have refunded the account $89.94 & $89.82 for two months on today's date 2/13/2020, you should see a refund on your account within 3-5 business days.
If you have any further questions or concerns please feel free to call me directly at 813-518-8855 my name is Jesse and I am here to help!
I filled out the information to receive the "free" product. before submitting the information I decided that I wanted to back out of the transaction so I hit backspace on everthing that I had entered. apparently by that time they had captured my information and 2 days later I received the unwanted product. I took some of the capsules for a few days and realized that they were not doing anything and have since stopped taking them. with the paper work I received they stated that I would automatically be billed every month for about $80.00 for these useless pills that I don't want. that was only for my convenience!!! I will contact my bank and stop any further deductions by this outfit. I don't know that this will really happen but I will give it a try.
Product_Or_Service: mind tech
Other (requires explanation) i want mood tech put out of business. i want them to end their lies and their scam. i paid about $10.00 postage for this "free" product and will chalk this up as a bad experience and forget them.
I talked to the company yesterday and they claimed that this was not the "free" and they took $89.94 out of my bank account. their ad clearly said this was free if I would pay the shipping charge. I told them that the product didn't do anything for me. the man that I talked to, I didn't get his name, finally said that he could replace $50.00 onto my debit card. this card has been shut off but if they do send back the $50.00 it will still get back into my account. I asked him what about the other $40.00 that they took from me and he replied that I could accept the $50.00 or I would not get anything back. I told him to send back the $50.00. I have seen on your website that there are lots of people who have been stolen from by this outfit. I would like to see them put in jail and have all their ill gotten gains taken from them. thank you for looking into this for me and many others, ***, *** XXXXXXXX-XXX-XXXX complaint #XXXXXXXX
Hello ***
When you order on our website you must agree to the terms and conditions which state that after 14 days + 4 days of shipping you will be charged for the MindTech, if you do not call to cancel and return the product.
Your trial started when you ordered the products on 11/10/2019 which you paid shipping and handling fees of $6.94. Your trial ended on 11/26/2019, in which we didn't receive any call from you thus, your account has been kept active.
We have cancelled your account through contacting our Customer Service Support on (12/02/2019) and refunded you back $50.00. Rest assured, the account is cancelled and you wont receive any further shipments.
Since we do not normally do this, as a ONE TIME COURTESY, we went ahead and process additional refund of 39.94.
Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.
If you have further questions or concerns please feel free to call us directly at (888) 915-4174
Thank you
thank you so much for this refund of my money. I will never try to buy anything from the dirt bags that prey on naive people like me that have a tendency to trust people. I guess I should have known that these people were crooks.
I ordered one trial bottle of a product, but was sent two different bottles and charged S&H for both. Now they can't find my order to cancel autoship.
I ordered a trial bottle of MindTech, but was also sent a bottle of MoodTech and charged about $7 each for S&H. I was told I had 13 days to cancel my membership and stop autoship. When I called the cancellation number (6 times), they were never able to find my account. I gave them my name, order number, address, e-mail address, phone # and a portion of my credit card #. I don't want to be charged $87.77 a month for each of the two products. I guarantee they will find my account information when it comes time to bill me. I'm notifying my credit union, but I don't want to have to cancel my card to avoid unwanted, illegal charges.
I want to cancel my membership and not be sent or billed for future shipments.
Hello ***,
When you order on our website you must agree to the terms and conditions which state that after 14 days + 4 days of shipping you will be charged for the MindTech and MoodTech, if you do not call to cancel and return the product.
Your trial started when you ordered the products on 10/30/2019 which you paid shipping and handling fees of $6.94 and $6.92.
We have cancelled your account through contacting our Customer Service Support on (11/12/2019). Rest assured, the account is cancelled and you wont receive any further shipments.
If you have further questions or concerns please feel free to call us directly at (888) 915-4174
Thank you
Bought Mind/Mood Tech 2@ $6.95ea. NOW THEY ARE 2 @ $89.96ea. AND I DID NOT ORDER THEM!
I want my money back and I want it stopped!
Fire them! Shut down this business!
Hello ***,
When you order on our website you must agree to the terms and conditions which state that after 14 days + 4 days of shipping you will be charged for the MindTech and MoodTech, if you do not call to cancel and return the product.
Your trial started when you ordered the products on 10/09/2019 which you paid shipping and handling fees of $6.94 and $6.92. Your trial ended on 11/26/2019, in which we didn't receive any call from you thus, your account has been kept active.
We have cancelled your account today (02/13/2020) and refunded you back $89.92 and $89.94. Rest assured, the account is cancelled and you wont receive any further shipments.
Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.
If you have further questions or concerns please feel free to call us directly at (888) 915-4174
Thank you
(The consumer indicated he/she ACCEPTED the response from the business.)
We will see...
My account was charged 180.00 for supplements I did not order. I agreed to sample but and there is no way to contact the business to cancel order.
I ordered online a sample but could not cancel
I need my money back and this company stopped
Hello ***,
We attempted to search you across all our database and it does not come up. Please provide us more information.
Thank you
Thank you for your response. My bank gave me back the money they stole from me
sent for a free sample now am being billed by money being withdrawn from my checking account without my permission.
free samples were advertised on the internet with no obligation.paid for shipping of two free samples.now my checking account is having 89.00 for each sample being withdrawn.want this money put back into my account.I will file a complaint with the consumer fraunds bept. if I have to
no further deilveryies and all money put back into my checking account
Hello ***,
When you order on our website you must agree to the terms and conditions which state that after 14 days + 4 days of shipping you will be charged for the MindTech and MoodTech, if you do not call to cancel and return the product.
Your trial started when you ordered the products on 0926/2019 which you paid shipping and handling fees of $6.94 and $6.92. Your trial ended on 10/12/2019, in which we didn't receive any call from you thus, your account has been kept active.
We have cancelled your account today (02/13/2020) and refunded you back $89.92 and $89.94. Rest assured, the account is cancelled and you wont receive any further shipments.
Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.
If you have further questions or concerns please feel free to call us directly at (888) 915-4174
Thank you
I ordered a product for the brain and when I call customer service they can't find me any where in the system and this is not their product. the name
the name of the product is mind tech nootropic technologies address distributed by mood tech plc lo box 152212 Tampa Florida 33684 it's a scam
making sure is safe to take
this company has taken $49.95 out of my checking account 3 times in one day
for an item that was advertised as a sample for $4.99
Called my bank and they said the company was getting ready to take a fourth one but main branch had that one on hold . Bank had to cancel my bank debit card , until they can issue another one
tried looking for a confirmation # wasn't one , found a number on bottom of page on eBay
tried to call , left a message never called me back
I need my money returned to my bank asap
Product_Or_Service: CBD
Refund just want my money put back and file a law suit for all the trouble caused me