Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.I have attempted to call the number provided and the only option available was to leave a messageWhich I did on 3/23/and there has been no return phone callThe serial number for the product is [redacted] and the order was placed under my wife's name Nichole BarnesThe item number is [redacted] if that is needed as wellI don't appreciate Toshiba just trying to push this case aside as if you do not have time to address this issueI know Toshiba does a lot of business and makes a lot of money so I do not understand why you cannot help fix this tablet or issue a refund for something that cost less than $when it is a manufacturer issue Regards, [redacted]
A Toshiba America Information Systems (TAIS) representative has reviewed our customer complaintAfter doing our research TAIS found out that the Television Model # [redacted] did not find any defects or part defects based on the Standards of the unitThe problem acquire outside the Standard Limited Warranty and in accordance of the warranty seeing as the customer has exceeded the warranty period they are now responsible for any repairs and or technical assistanceAt this time we consider this matter closed
Revdex.com: This is a lie, I purchased this tv last year how could this warranty be expired for two years if I have not had this tv for two years? Please see copy for Toshiba receipt I purchased this television through [redacted] on 03/27/and has not been two years, just a little over a year It this all your product worth? A year worth for a television? You are lying now and and lying to the Revdex.com that my warranty has been expired for two years If I have not had my television for two years, how could the warranty be expired for two years? You should take some responsibility for a television that has went out in a little over a year [redacted]
Toshiba has provided me with return instructions and Fed Ex voucher, so I believe this case can be closed.Thank you for your assistance Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] ***Toshiba has provided me with return instructions and Fed Ex voucher, so I believe this case can be closed.Thank you for your assistance.Toshiba has provided me with return instructions and Fed Ex voucher, so I believe this case can be closed.Thank you for your assistance
A Toshiba America Information Systems (TAIS) representative has reviewed our customer complaintAfter doing a research one of our technicians checked the unit of our customer and they found out that the issue is not covered by the warrantyTAIS has informed our customer that any physical or accidental damage (meaning not intended damage) is not covered under the Standard Limited Warranty (SLW)Our customer was also told by one of the Authorized Service Providers (ASP) that they will not continue the repair since there’s a crack on the back of the screenIf our customer wishes to continue the repair, they will need to shoulder the cost since the issue is not part and covered by the Standard Limited Warranty (SLW)And for the warranty details it’s for the economical purposes (paperless) so that’s why we have the online warranty website that our customer can access www.warranty.toshiba.comAt this time we consider this matter closed
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below I have the receipt for the computer and the record of the instant rebateAlso, I registered the computer with ToshibaThey know who I am Regards, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.I have attempted to call the number provided and the only option available was to leave a messageWhich I did on 3/23/and there has been no return phone callThe serial number for the product is [redacted] and the order was placed under my wife's name Nichole BarnesThe item number is [redacted] if that is needed as wellI don't appreciate Toshiba just trying to push this case aside as if you do not have time to address this issueI know Toshiba does a lot of business and makes a lot of money so I do not understand why you cannot help fix this tablet or issue a refund for something that cost less than $when it is a manufacturer issue Regards, [redacted]
A Toshiba America Information Systems (TAIS) representative has reviewed our customer complaintAfter doing our research TAIS found out that the Television Model # [redacted] did not find any defects or part defects based on the Standards of the unitThe problem acquire outside the Standard Limited Warranty and in accordance of the warranty seeing as the customer has exceeded the warranty period they are now responsible for any repairs and or technical assistanceAt this time we consider this matter closed
Revdex.com: This is a lie, I purchased this tv last year how could this warranty be expired for two years if I have not had this tv for two years? Please see copy for Toshiba receipt I purchased this television through [redacted] on 03/27/and has not been two years, just a little over a year It this all your product worth? A year worth for a television? You are lying now and and lying to the Revdex.com that my warranty has been expired for two years If I have not had my television for two years, how could the warranty be expired for two years? You should take some responsibility for a television that has went out in a little over a year [redacted]
Toshiba has provided me with return instructions and Fed Ex voucher, so I believe this case can be closed.Thank you for your assistance Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] ***Toshiba has provided me with return instructions and Fed Ex voucher, so I believe this case can be closed.Thank you for your assistance.Toshiba has provided me with return instructions and Fed Ex voucher, so I believe this case can be closed.Thank you for your assistance
A Toshiba America Information Systems (TAIS) representative has reviewed our customer complaintAfter doing a research one of our technicians checked the unit of our customer and they found out that the issue is not covered by the warrantyTAIS has informed our customer that any physical or accidental damage (meaning not intended damage) is not covered under the Standard Limited Warranty (SLW)Our customer was also told by one of the Authorized Service Providers (ASP) that they will not continue the repair since there’s a crack on the back of the screenIf our customer wishes to continue the repair, they will need to shoulder the cost since the issue is not part and covered by the Standard Limited Warranty (SLW)And for the warranty details it’s for the economical purposes (paperless) so that’s why we have the online warranty website that our customer can access www.warranty.toshiba.comAt this time we consider this matter closed
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below I have the receipt for the computer and the record of the instant rebateAlso, I registered the computer with ToshibaThey know who I am Regards, [redacted] ***