Nathaniel Jackson Productions, LLC

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[I left highly unsatisfied. The experience only got worse the longer I was there. The business states that we "agreed to unwind" the deal. The method that the business chose to do this was unprofessional, underhanded, immature and dramatic. The business tricked me into handing over the car keys by saying "here let me make a spare for you". Then proceeded to tell me "haha now youre never getting your car back!!" They then took my car and moved it, took the plates off and scratched off the registration. When I asked them how am I going to get back to work they replied "thats not my problem!" I had to call a police man to mediate the situation. It was quite the scene.In reply to your suggestion that I HAD to purchase the warranty, I spoke with the lending bank on numerous occasions and they informed me that in no way shape or form was I required to purchase a warranty. All they care about is my credit score and my income.I also checked with Intellpayments as far as the business's claim that it was a REQUIREMENT that I choose biweekly automatic deductions from my checking acct in order to purchase the car. Intel informed me that in no way shape or form is that a requirement either.It seems to me the business will use any tactic or manipulation to acquire their commissions.Lastly, I requested documentation from the business that my loan has been CANCELLED and what I got instead what a document asking me to sign a waiver releasing them from responsibility. Asking me never to sue or defame them. Asking me never to make a complaint to agencies such as Revdex.com. To date, I have never received documentation that my loan was cancelled. For all I know riverhead automall may have received their monies and Im left with a loan and no car!]
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]1-After I signed the contract, the Finance person asked for the additional monies. It was at that point I immediately asked to review the paperwork again and refused. Regardless, I would have accepted a bank declination or a higher rate, instead of them submitting false information and forcing me to sign a promissory note, in which, I will lose the car if not paid in full. I never once asked for them to lie on my behalf to get a loan at a lower rate, and was never contacted stating they submitted an increased deposit to the bank nor was it authorized by me.2-I did contact the Warranty company and they do not refund the money,they administer the warranty. The Riverhead Automall refunds the money. I have documentation on that as well.
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

[redacted],  I have received and reviewed your complaint and this is what I have found:   The additional monies requested was to keep you at the payment that you wanted to be at (on or close to your current payment). This was discused while signing the contracts on your...

vehicle. We do not release your signed paperwork to you until all monies due are in house as your contracts serve as a receipt of all monies received. In addition, we are not allowed to transfer extended warranties from pre-owned car to pre-owned car. When you cancel the warranty on your first vehicle that you purchased from us last year, the warranty company will send you a prorated refund amount. If you would like to cancel the extended warranty on the Nizmo you just purchased, please call and set up an appointment and we would be glad to expedite that for you. Also, if you would like to come back in so that we may explain everything again please email me and I would love to help you.  Thank you, Tammy G[redacted]

[redacted] 
 We apologize for the oversight, a check has been mailed to you. If I can be of any further assistance please email me at [redacted]  Have a Great Day, Tammy G[redacted]Riverhead NissanRiverhead Hyundai

[redacted],  I am sorry to hear that the second key was not the correct one when you purchased your vehicle a year and a half ago. Unfortunately with preowned vehicles we are only able to supply the customer with the keys that are given to us. Most times we are not furnished with a...

second set at all. We did give you the keys that were given to us and there is nothing further we are able to do.  Thank you, Tammy G[redacted]Customer Relations Manager