Neuropathy Treatment Group, LLC

***,
We received a voice mail from you on Sept 14, to cancel your account Your account was cancelled and an email confirmation was sent
Sincerely,
Neuropathy Treatment Group

***, You had placed an order for the trial bottle of the Nerve Renew on 1/13/online and agreed at that time to be set up on our auto ship program each month unless you called to cancel As of 1/27/we had not received a cancellation from you therefore the first order was
shipped and billed to the credit card you provided us with I have now cancelled your account and sent a confirmation notice to the email you providedPlease return the bottle received to the address below, once we receive it a refund will be applied.NTG, Ancona Ave, Ste140-W, Eagle, ID 83616. Thank you Neuropathy Treatment Group

Complaint: ***I am rejecting this response because: No proof that the offshore SPAM senders will indeed remove my name from ALL lists as requested
Also, I'd like to know why a Revdex.com-listed group resorts to using illegal SPAM services.Sincerely,*** ***

***I do not show any correspondence with our Company, we have made several attempts to contact you because the product was returned to us as deliverable as addressed and were needing the correct address to reship.Since receiving this I have now refunded both shipments $and $trial
bottle I do apologize for the confusion.Regards,Neuropathy Treatment Group

Here is my response to this complaint form 3/8:Dear ***All of our advertising is generally themed the same We typically talk about the product and don't make risk free assertions I don't review everything but my staff works hard to maintain a consistent message If we
made a mistake we are sorry and don't want the customer to be upset Even if the email or advertisement was misread we want to take care of this customer We will provide a refund less the portion we already refunded to the customers credit card Full Refund = $279.85Previously Refunded = $49Balance = $230.85Sent to customer by check $230.85, dated 3/3/17, check #4047Thanks,Wes

Revdex.com:I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to meSincerely, *** ***

Complaint: ***I am rejecting this response because: No proof that the offshore SPAM senders will indeed remove my name from ALL lists as requested
Also, I'd like to know why a Revdex.com-listed group resorts to using illegal SPAM services.Sincerely,*** ***

Contact with customer on 7/29/and a refund was processed for $
Thank you
Neuropathy Treatment Group

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Complaint: ***I am rejecting this response because:
I'd like an explanation on why they use SPAM in the first placeHardly the actions of a Revdex.com member!
Also, is Revdex.com going take action since their member did use SPAM/
Sincerely,*** ***

*** *** I do apologize for the miscommunication I did find the account under *** *** and have now cancelled the account I will be sending a return envelope for the last two bottles that were shipped in error and a full refund will be applied. Sincerely,Neuropathy
Treatment Group

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Complaint: ***
I am rejecting this response because:
Sincerely,
*** *** I want to make sure the money is back in my accountI DID NOT order this but did receive the mailed bottle and it has been returned

Revdex.com:
I originally accepted the offer that NTC gave; however, just today I've received more bottles of nerve renew. I now have four bottles that I want credit for and to return. This is almost the point of ridiculous. Reference to *** ** *** and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,*** ***

Revdex.com:
I have reviewed the response made by the business in reference to *** ** *** and find that this resolution is satisfactory to me.
Regards,
*** ***
Thank you Neuropathy Research Services:I have not seen the refund appear in my checking account as of this date, but I believe you that it is on its way.I would like to know that my debit card, routing number and bank account information have been removed by your automated billing services.I would hate to have such an accounting error occur three or more consecutive times for a product which never arrived as promised,***
***

Contact with customer on 7/29/and a refund was processed for $
Thank you
Neuropathy Treatment Group

***,
Your account has been cancelledA refund per our guarantee has been applied for the August order in the amount of $ I have also refunded the last order in September for $for product that was shipped in error, please mark "return to sender" on the order when it
arrives
Sincerely,
Neuropathy Treatment Group

***I do not show that cancellation was requested, I have now cancelled your account Please return the orders you received and a refund will be applied.Sincerely,Neuropathy Treatment Group

*** *** *** ***I have cancelled your account and refunded back the last pending charge for October in the amount of $ I have also refunded $for you most recent shipment per our guarantee (minus shipping and handling charges) Sincerely,Neuropathy Treatment Group

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that it has been taken care ofSincerely, *** ***