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New Deal Auto Sales, Inc.

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New Deal Auto Sales, Inc. Reviews (71)

Hello, ***.A user like yourself can only be "new" to CouponCabin one time before you are no longer a new cus***er. This means you are only able to use an offer marked for "New Members Only" a single time -- this is clearly outlined, many-many times, in the terms you agreed to when joining
CouponCabin and also in the rules popup for all offers marked as being for "New Members." That said, it takes up to six days for stores to report an order to CouponCabin after you place it and until an order is reported to us, we continue to display "New Member" offersThat said, the moment a store reports an order to us for your account, we immediately remove all offers marked for "New Members Only." However, if during this time you place multiple orders, as outlined in our terms and rules, the first order reported to us will receive the very large "New Member" cashback rate while all subsequent orders received will receive the store's standard cashback rateAs you requested, your account has been closed. As a courtesy, we will process your pending cashback payment so that you do not have to wait for it to clearPlease expect this payment to be processed within the next hours

Hi, Brent.Please remember that CouponCabin is your partner in cash back as we only get paid when you doIn reference to the $offer, within minutes of your submitting your missing cash back inquiry, we opened an investigationWhen the store responded, they indicated that your order was
credited to a different website and not CouponCabinOur ability to provide members with cash back is contingent on us being compensated by the storeIn this instance, since a different company received the commission, we were not able to provide you with cash backAs set forth in the terms and conditions that you agreed to when opening your cash back account, CouponCabin does not offer an unconditional promise of cash backIn several places within those terms and conditions, we clearly state that if a store does not pay us our commission, for any reason, we will not be able to credit your account with this cash back.Although we received no commission for your order, we credited your account with $out of our own pocket.We are also in receipt of your request to stop using our service, and as a courtesy, after closing your account, we will accelerate the payable dates of your cash back and pay you your pending cash back of $early. This is usually a ten-day process, but based on your account status I will escalate this to our Chief Financial Officer and will process a final payment within two business days

Complaint: ***
I am rejecting this response because:I followed the directions to a TIn regards to *** ***, there was no other website or marketing or coupon code usedWhen I emailed initially I asked for a phone number to whomever you spoke with at *** *** in order to get this clarified and I was told that there was no contact numberSo I am just supposed to take your word for it without any valid proof?
Sincerely,
Noemi ***

Hi, Minal.In looking at your account, I can see that you were able to claim Members Only offers on 4/18/and 4/23/after the restriction was liftedYour account was never closed, only restricted from claiming Members Only offers for days after the date another CouponCabin member that had
accessed the same computer network as you had claimed a Members Only offer.Per the terms and conditions that you agreed to when opening your account, while multiple people using the same computer network/IP address may have their own CouponCabin account, only one account per computer network/IP address may claim limited-quantity offers marked for "Members Only." In addition, under **Important Note** in each popup window that is displayed prior to claiming a "Members Only" offer, it reads:*A single account per household or computer network/IP address may claim offers marked as having limited quantities for “Members Only.”*Although, technically due to the breach of terms your account was subject to closure and all cash back forfeited, your account remained opened with no loss of cash back

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** ***The reason I dont accept the offer is because of New Deals negligence some of the repairs have already been completed and if new deal was interested in attempting to rectify the situation they would have tried to do that six months ago when I first notified New Deal about the issueWholesale pricing on a repair that costs over $500, on a vehicle that has been in my possession for less than days is unacceptable, not to mention that it wasn't just one thing that went wron with the vehicle there were multiple issues with the vehicleIf the vehicle was truly looked over as the sales person said then the majority of those issues would have noticed as was stated by the mechanic that I was sent to by the warranty company along with the other mechanics at monro who have also been servicing my vehicleI know this is not the first complaint New deal has had with vehicles breaking down and costing ridiculous amounts for repairs after short amounts of time, which makes me wonder about what they fail to disclose to buyers

Complaint:
I am rejecting this response because: I was at a friend's house and had no idea he had a coupon cabin accountJust because the system is inept at determining whether or not a customer is being legitimate is not my concern
Sincerely,
Har ***

Hi, Noah. Our ability to provide members with cash back is contingent on us being compensated by the
store at which you shopIn this instance, because your purchase has not been approved by the store, we are not able to provide you with cash backWhile over 97% of all cash back transactions automatically post to accounts, from time-to-time, some transactions don't get reported to us by our stores and don't postWhen this happens, CouponCabin and its partner stores have a process to look up a missing order so that it can be reviewed and creditedThis process varies by store and unfortunately can take some time, up to days in some casesWe haven't been paid for the missing order, so we are not able to provide you with cash back This procedure for a missing transaction is explained in the terms and conditions that you have twice agreed to, and was explained several times in email messages to youDespite you having already been awarded and paid cash back for similar offers on our site, you now claim that this is fraud, and you have reached out to one of our partner stores with this same accusation of fraud At this point we feel it’s best to part ways and close your accountWe will pay out your current pending cash back in your account earlyYou should receive these funds within 1-business days

While we disagree with many of your comments, please know that a final payment in the amount of $was processed to your Paypal account on 10/06/

Hi, Marguerite.Our records indicate that we received three emails from you in reference to this offer, and we replied to all threeOn December 29th at 10:a.m., we replied to your email asking for your order
confirmation so that we could investigate your cash back inquiry, but you never repliedOn January 1st at 10:a.m., we replied to your second email letting you know that we are looking in to your issueWe submitted an inquiry to the store on your behalf, however, because you have not provided us with an order confirmation, this process will take longer to resolveOn January 3rd at 9:a.m., we responded to your third email again asking for the order confirmation, which you still have not provided. Our ability to provide members with cash back is contingent on us being compensated by the storeIn this instance, we are waiting on the store to confirm your order so that we may issue the cash back. While over 97% of all cash back transactions automatically post to accounts in 4-days, from time-to-time, some transactions don't get reported to us by our stores and don't postWhen this happens, CouponCabin and its partner stores have a process to look up a missing order so that it can be reviewed and creditedThis process varies by store and unfortunately can take some time

Hi, Adam.Under the terms and conditions that you agreed to on Aug8, at 10:p.mwhen you created your CouponCabin account, and which you reconfirmed your acceptance of on Nov18, at 12:p.m., while multiple people using the same computer network/IP address may have their own
CouponCabin account, only one account per computer network/IP address may claim or redeem limited quantity offers marked for "Members Only." Also, under Important Note on each popup window that is displayed prior to claiming the "Members Only" offer, it reads:"A single account per household or computer network/IP address may claim offers marked as having limited quantities for "Members Only."On 12/19/our security system identified your account as claiming and redeeming a Members Only offer after another CouponCabin member having accessed the same computer network/IP address as your account had already done soThat same day, we advised you of the violation, but as a courtesy, we offered to adjust the Members Only cash back to the store’s cash back rate and reopen your accountYou accepted the offer, and your account was reopened.On 01/15/our security system again identified your account as being in violation of the same rule for a second timeWe again advised you of the violation, and we made the same offer to adjust the cash back and reopen your account, but you did not agree to itAs a result, and due to your breach of terms, your account remains permanently closedAlthough all cash back was technically voided due to the violations, we issued a payment to you on 01/17/of all standard cash back including the standard cash back payout for the transaction you made using the “Members Only" offer that you invalidly claimed and redeemed

Hi, Marguerite.We have been replying to your emails since you first contacted usAs stated previously, we sent replies on December 29th at 10:a.m., January 1st, 10:a.m and January 3rd at 9:a.mSince that time we have also sent you the determination from the store on your missing transaction claim for the $offer on January 9th at 9:a.mI have pasted the reply to you below for your reference since you may have our email blocked in your email software."Hello, Marguerite.Unfortunately, the purchase of a gift card is not eligible for cash backWhen you clicked on our cash back link, a popup window was displayed, and that popup contains a section labeled "Important! In order to earn cash back, you must make sure…" and under that headline it says "You do not purchase gift cards or bulk/resale orders, which are excluded." Please know that we are as frustrated as you are since we, too, do not earn any commission on gift card orders.Sincerely,Tyler J.Vice President of VIP Member ServicesCouponCabin Team Member since 2015CouponCabin shareholder since 2016" Our ability to provide members with cash back is contingent on us being compensated by the store at which you shopIn this instance, because your purchase was excluded, we did not receive commission, and consequently not able to provide you with cash back.Please note that we also sent you a final payment via ***.com gift card of all your eligible pending cash backWe sent your gift card by email on 01/09/and the title of the email was **Here is your Gift Card** and the email was sent from an email address ending in **@cashstar.com** (so maybe search your email for "cashstar")If you don’t see it in your inbox, can you please also check your Bulk, SPAM or Junk folders? If you're still unable to locate this email, please reply back to this note and we'll initiate a reprocessing request for this gift card and have it sent to the ***@onebox.com** email address that you listed for payments from your CouponCabin account

The customer violated the CouponCabin terms and conditions due to multiple accounts on the same computer network using offers marked as limited quantity “Members Only” or offers marked for ‘New Members Only.” As
a result of the violation, the account was permanently closedWe provided him with specific details of the violation including dates, email address and IP addressWe also acknowledged to the customer that our security system was slow to identify the breachGiven the delay, we paid the cash back in the account to him and notified him that the account could not be reopened

Complaint: ***
I am rejecting this response because:Not only are they thieves, but they don’t know how to listen or use critical thinking. A different IP address is only a minor component of what I’m saying. It was over a CELLULAR network with NO ONE ELSE around. Therefore, it is literally impossible for there to have been a conflict with another person. As I said previously, I surmise that either your system is acting incorrectly or my computer has “cookies” from a previous use that is inaccurately causing a conflict. NEITHER of which you have deemed to address whatsoever. Instead, I am being accused of nefarious intent and continually bullied of having violated terms and conditions. As I said, given the fact of the above situation, I now suspect one of these two scenarios was the previous cause of conflict as well. Maybe it is one of these things or perhaps you are simply just ignoring me and pulling a pure “bait and switch” and, therefore, stealing from your client. And are you saying that if it wasn’t for my filing a complaint with the Revdex.com that you would have also seized (stolen) the money that I had previously earned through prior purchases? Clearly the people at CouponCabin, at any rate, never learned that the customer is always right at business school. I hope that there is a moderator or something that will intervene or make a decision or declaration at this point? Otherwise what is the point of this??? I’m not wasting my time trying to get my point across again only to be ignored and talked down to
Sincerely,
Adam ***

Hi, Mark. As stated previously, the exclusions for the CouponCabin Members Only offer were and are prominently shown in multiple places on CouponCabin.comWe also confirmed with the store where you made your purchase that this item was excluded from the CouponCabin Members Only offer, and that CouponCabin would not be compensated for your purchase. You are stating that you read the exclusions on the store’s websiteAny exclusion rules on the store’s website would pertain only to offers from the store itself and do not pertain to the CouponCabin Members Only offerAs you stated, you received a discount from the store for your purchase indicating that the item was not excluded from the store's offer, but as confirmed by the store, the item was excluded from the CouponCabin Members Only offer

Complaint: ***
I am rejecting this response because:When they initially contacted me they stated I took part in a new member offer and it would be reverted back to standard cashback which was fine but to steal all my cashback that is available to all members with an email addy is plain wrongI was never notified about their new terms one account per household or does their terms or conditions have a check box as they hide them deep within the site to steal from customersNo site on God green earth has a one account per household rule except a site that is out to deceive people for financial gainEven software when you purchase has a *** that has a checkbox agreeing to termsWhen you sign up their is neither a popup screen with terms and conditions outlined or a checkbox that is suspicious fraudulent activityThis is not an isolated case when I did research they have done this to many people
Sincerely,
*** ***

Complaint: ***
I am rejecting this response because:
aAt first d/t my Parkinson's I couldn't remember which email I used and you graciously helped me out, understanding my difficultiesthe 2nd time all I did was help my niece input data so she could get paid on her account on neither of these situations did I benefit financially or intentionally break any rulesyou penalized my account and I questioned whyI will willfully accept day penaltyI will never let anyone access your app when they visit my house, I will not let anyone use my phoneplease let me take the offered day penalty
Sincerely,
Robyn ***

Hi, Robyn.Unfortunately, due to the multiple violations of our terms and conditions, your account is permanently closedAll eligible cash back has been fully paid to you

Complaint: ***
I am rejecting this response because: They closed my account as a result of this complaintThey keep saying that the company I bought from paid another companyI did not use any other program that would give the cashback to someone elseThey should be working with *** to resolve this then as *** is stating something that is false.
Sincerely,
Brent ***

Complaint: ***
I am rejecting this response because:Marley Mis clearly mocking this process by combining my wife's name with mine"***," really?
Sincerely,
Harry ***

Hi, ***.We're not erasing clicks or changing your accountthere is no reason for us to do this when we've bent over backwards to make you happy and have even issued you a partial courtesy credit since you were so upset with usThe account under ***@hotmail.com is deactivated and has been for some time nowwe issued you a final payment for this account on April 19th which means you should be receiving this check any day now if you haven't already. If you're able to log in to CouponCabin, it means that you're doing so under a second account and this second account would not have the same clicks/transactions as the account which is currently deactivated

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Description: Auto Dealers - Used Cars, Auto Repair & Service, Used Car Dealers (NAICS: 441120)

Address: Milwaukee, Wisconsin, United States, 53225-3330

Phone:

254 0 0
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Web:

www.newdealautosales.com

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Shady, yet now dead: once upon a time this website was reported to be associated with New Deal Auto Sales, Inc., but after several inspections we’ve come to the conclusion that this domain is no longer active.



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