New Rochelle Hyundai

customer is looking for a NON dealership person to reach them; that being the case she can call Hyndai Corp directly...Please close complaint.Tell us why here

Revdex.com:At this time, I have not been contacted by New Rochelle Hyundai regarding complaint ID [redacted] .Sincerely, [redacted]

Revdex.com: At this time, I have not been contacted by New Rochelle Hyundai regarding complaint ID [redacted] Sincerely, [redacted]

Refund was processed for this customer

Revdex.com:At this time, I have not been contacted by New Rochelle Hyundai regarding complaint ID [redacted] Sincerely, [redacted]

Revdex.com:At this time, my complaint, ID [redacted] regarding New Rochelle Hyundai has been resolved (By clicking "OK", your complaint will be closed as Resolved.) Sincerely, [redacted] ***

Payments processed on customers behalf and account in now satisfied

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I was given a check for $only after I personally went to New Rochelle Hyundai and disrupted their business [redacted] (sales manager) also give me a letter confirming that the dealership would be responsible for the $for excess wear and tear of the Hyundai Sonata that I turned in to themThey were to contact Hyundai Financial to resolve this part of my complaint so as I could also receive my final lease payment of $being heldAs of Monday, Sept**,Hyundai Financial's Recovery Department has had no notice from the dealership on this matterThey have stated that the payment must reach them by Oct**,or the account will be sent to their collections department.I sent an e mail to [redacted] again reminding him of the remaining complaint and his response was "ok"I do not understand why this dealership cannot resolve such a problem but instead does not care about their relationship with potential customersI would not refer them to anybody and the way they have treated me in this matter I would consider taking out an advertisement in the local paper as well as handing out notices in front of their door describing how they have treated me in this matterThank you for your help in this matter [redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]

Revdex.com:At this time, I have not been contacted by New Rochelle Hyundai regarding complaint ID [redacted] I contacted the company on June **, and was told by the finance manager Dampen M [redacted] that the $would be fully returned to my bank account within in 1-weeksI have not received the refund as of yetI contacted Damin twice this week and he did not return my callsSincerely, [redacted] ***

The purchases of warranty is never necessary to obtain financingThe price of the vehicle is correct at the $17,The warranty has since been canceled and funds have been applied to the balance of the loan

Revdex.com:At this time, I have not been contacted by New Rochelle Hyundai regarding complaint ID ***.Sincerely,*** ***

Revdex.com:At this time, my complaint, ID *** regarding New Rochelle Hyundai has been resolved
(By clicking "OK", your complaint will be closed as Resolved.)
Sincerely,*** ***

Revdex.com:At this time, I have not been contacted by New Rochelle Hyundai regarding complaint ID ***.Sincerely,*** ***

Revdex.com:At this time, I have not been contacted by New Rochelle Hyundai regarding complaint ID ***.Sincerely,*** ***

Revdex.com:At this time, I have not been contacted by New Rochelle Hyundai regarding complaint ID ***.Sincerely,*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Revdex.com:At this time, my complaint, ID *** regarding New Rochelle Hyundai has been resolved
(By clicking "OK", your complaint will be closed as
Resolved.)
Sincerely,*** ***

The issues involved in this complaint occurred under the ownership of New Rochelle Hyundai Auto Holdings, LLC (Tax ID ***) which was sold in the Fall of to New Rochelle Hyundai, LLC (Tax ID # ***), since this complaint involved previous ownership we can not verify any of the
information stated above In reference to "Tubby Motors" this is a "broker" that New Rochelle Hyundai, LLC has not done business with nor will do business in the future If there is anything we can do to help him in the future as far purchasing the car back for fair market value and attempt to get him financing on a new or pre-owned vehicle we will be more than happy to, unfortunately we can not resolve an issue regarding something that did not involve the current ownership

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***