After reviewing Mr [redacted] complaint and request for resolution we have decided to take the following steps Refund all payments made by Mr [redacted] Close the account as "Paid in Full" Provide Mr [redacted] a paid in full letter for his permanent recordsThe paid in full letter will be delivered in approximately business days Cease all current and any future collection activity for this account In regards to the certified mail, upon the attempted delivery Mr [redacted] was out of town and our staff is prohibited from accepting delivery of documents on behalf of Mr [redacted] We hope this resolves the complaintPlease reach out if you have any questions, comments, or concerns
We apologize for any confusion regarding the balance or any perceived threatsAll we would like to accomplish is assisting Mrs [redacted] If she wishes she can contact [redacted] at* [redacted] is the office manager and will provide support and service to the consumer If we do now hear from Mrs [redacted] we will no attempt to contact her and consider this matter closed
[redacted] ***, In response to your complaint we agree to zero your balances and provide you with paid in full documentation and instructions on how to use the letters to properly and accurately update your credit historyIn addition no further attempts will be made to contact about this debt and we will inform all parties involved that your debt has been satisfied
IM SORRY FOR YOUR INCONVENIENCE WE NEVER HAD YOU FOR CASH ADVANCE WE HAD YOU FOR A CMG EVERGREEN ACCOUNT: [redacted] IT A PAID IN FULL YOU SIGN THE DOC SIGN SORRY FOR ANY CONFUSION YOU HAD YOU CAN ALWAYS CONTACT OUR OFFICE AT 877-546-OR 716-833-
You have a valid debt that is in currently in our office that you've been paying since January on April 6, you defrauded our company by reporting the card stolen we have all the calls recorded for quality insurance purposes that we will forward over to your bank that you schedule those payments to be taking out of your card you do have the office number feel free to call our office so we can try to resolve this matter for you before we take action
I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] I sent your Agency a letter Regarding this matter at your P.OBOX # After reading the Revdex.com response made by the business in reference to complaint ID [redacted] and I’m glad that we came to this Conclusion Please disregard the letter you, you will receive by next week maybe Wednesday or Thursday after reading your response I’m glad that we were able to come to a satisfactory agreement between us [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me I will be expecting the documents Regards, [redacted] ***
I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted] ***
I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me upon receipt of the "Paid in full" letter Regards, Jennifer [redacted]
This company collected money and did not show that this account is pain in full with the company that they were collecting the debit for As it is still showing that it is on my credit of which I have now paid this with other collection agencys whom are all colleting for the same business .I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear belowRegards, [redacted] ***
Tell us why hereand I have the recording's I will like the consumer to it knowledge that we have the recording of her saying that she sells her [redacted] I will like the consumer to it knowledge that we have the recording of her saying that she sells her [redacted] we never once threatened her or said anything about a A warrant I would like the consumer to see this if need so I will send the recording's over To the Revdex.com We take pride in working with the consumers if there was an issue we wish you would've contacted in our office to speak with the manager or supervisor
However, I do owe for a check loan but the representative bthat called me was so rude and wanted me to pay up front without sending me any informationI would like for them to send me something in writing pertaining to the warrant they are going to serve meIf they can't send me that information I want them to not contact meThanks
You do have a valid file in our office all of our calls are recorded and monitored for quality insurance purposes you should be receiving any more calls from our office we afford your file back to the client sorry that we couldn;t assist you
It is not our intent to scare any consumersWe will send the consumer a letter detailing the outstanding debt and have a manager contact the consumerNo other contact will be made
We take this complaint very seriously please let the consumer know we have closed this account as a disputed debt and asked the original creditor to close the account as dispute and cease all collection activityIf the consumer would prefer they can contact me directly and I will walk them thru all the steps needed on their end to dispute this accountI can be reached at [redacted] This step is not necessary as we have disputed the account however I am available for any questions or concerns the consumer may have In addition we have removed all contact information and will not make any attempts to contact the consumer.With respect to the abusive collection practices I have begun our internal investigation so we can guarantee that if these allegations are true all disciplinary steps will be taken and these practices will ceaseWe have addressed all employees and made sure they know what we consider ethical collection practices will be used at all timesFull compliance with all state and federal laws and guidelines are in place and we have added staff to monitor the collectors phone activities With regards to the consumers request to close the account we have done so on our end and requested that UDH do the same so [redacted] M [redacted] will not be contacted about this again, if any further contact takes place by any company please call me immediately so I can resolve and address any outstanding issues that may be needed to close this for good Its our goal to provide a service to our consumers and we did not meet that mark, for that we apologize for any inconvenience and offer our assistance if [redacted] has any questions or concerns please contact me directly at 716-361-Sincerely, Eric [redacted]
unfortunate we have been helping this person for several months now she have continue to decline we have refund back the $we stated to her we were going to forward it back to are client so we wouldn't has to work with her anymore but she always stated that she whats help so we continue to work with her but we need to put something on file we have left messages on her machine she has not contacted us back so we assume that she is waving her opportunity in getting this matter resolved
This account has been closed and sent back to the original creditorAll collection activity has ceased and all future payments have been canceledThe collection activity outlined in this complaint are being investigated internally If found to be true the employees involved will be terminated, Please let us know if you want any additional information
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. Regards, *** ***
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear belowYes I did tell her that due to I wasn't sure whom she was saying she was from New York but calling from a numberHowever I did call back and spoke with a nother representative and informed her that I am not working at this time and that is when she told me that they have to pursue legal action and that someone will be at my door and to have pieces of I'dI have the voicemail she leftThanks
Regards, *** ***
After reviewing Mr [redacted] complaint and request for resolution we have decided to take the following steps Refund all payments made by Mr [redacted] Close the account as "Paid in Full" Provide Mr [redacted] a paid in full letter for his permanent recordsThe paid in full letter will be delivered in approximately business days Cease all current and any future collection activity for this account In regards to the certified mail, upon the attempted delivery Mr [redacted] was out of town and our staff is prohibited from accepting delivery of documents on behalf of Mr [redacted] We hope this resolves the complaintPlease reach out if you have any questions, comments, or concerns
[redacted] does have an outstanding debt with arrow four $1975.We will no longer Call him we're trying to assist him thank you have a good day
We apologize for any confusion regarding the balance or any perceived threatsAll we would like to accomplish is assisting Mrs [redacted] If she wishes she can contact [redacted] at* [redacted] is the office manager and will provide support and service to the consumer If we do now hear from Mrs [redacted] we will no attempt to contact her and consider this matter closed
[redacted] ***, In response to your complaint we agree to zero your balances and provide you with paid in full documentation and instructions on how to use the letters to properly and accurately update your credit historyIn addition no further attempts will be made to contact about this debt and we will inform all parties involved that your debt has been satisfied
IM SORRY FOR YOUR INCONVENIENCE WE NEVER HAD YOU FOR CASH ADVANCE WE HAD YOU FOR A CMG EVERGREEN ACCOUNT: [redacted] IT A PAID IN FULL YOU SIGN THE DOC SIGN SORRY FOR ANY CONFUSION YOU HAD YOU CAN ALWAYS CONTACT OUR OFFICE AT 877-546-OR 716-833-
You have a valid debt that is in currently in our office that you've been paying since January on April 6, you defrauded our company by reporting the card stolen we have all the calls recorded for quality insurance purposes that we will forward over to your bank that you schedule those payments to be taking out of your card you do have the office number feel free to call our office so we can try to resolve this matter for you before we take action
I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] I sent your Agency a letter Regarding this matter at your P.OBOX # After reading the Revdex.com response made by the business in reference to complaint ID [redacted] and I’m glad that we came to this Conclusion Please disregard the letter you, you will receive by next week maybe Wednesday or Thursday after reading your response I’m glad that we were able to come to a satisfactory agreement between us [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me I will be expecting the documents Regards, [redacted] ***
I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted] ***
I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me upon receipt of the "Paid in full" letter Regards, Jennifer [redacted]
This company collected money and did not show that this account is pain in full with the company that they were collecting the debit for As it is still showing that it is on my credit of which I have now paid this with other collection agencys whom are all colleting for the same business .I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear belowRegards, [redacted] ***
Tell us why hereand I have the recording's I will like the consumer to it knowledge that we have the recording of her saying that she sells her [redacted] I will like the consumer to it knowledge that we have the recording of her saying that she sells her [redacted] we never once threatened her or said anything about a A warrant I would like the consumer to see this if need so I will send the recording's over To the Revdex.com We take pride in working with the consumers if there was an issue we wish you would've contacted in our office to speak with the manager or supervisor
However, I do owe for a check loan but the representative bthat called me was so rude and wanted me to pay up front without sending me any informationI would like for them to send me something in writing pertaining to the warrant they are going to serve meIf they can't send me that information I want them to not contact meThanks
You do have a valid file in our office all of our calls are recorded and monitored for quality insurance purposes you should be receiving any more calls from our office we afford your file back to the client sorry that we couldn;t assist you
It is not our intent to scare any consumersWe will send the consumer a letter detailing the outstanding debt and have a manager contact the consumerNo other contact will be made
We take this complaint very seriously please let the consumer know we have closed this account as a disputed debt and asked the original creditor to close the account as dispute and cease all collection activityIf the consumer would prefer they can contact me directly and I will walk them thru all the steps needed on their end to dispute this accountI can be reached at [redacted] This step is not necessary as we have disputed the account however I am available for any questions or concerns the consumer may have In addition we have removed all contact information and will not make any attempts to contact the consumer.With respect to the abusive collection practices I have begun our internal investigation so we can guarantee that if these allegations are true all disciplinary steps will be taken and these practices will ceaseWe have addressed all employees and made sure they know what we consider ethical collection practices will be used at all timesFull compliance with all state and federal laws and guidelines are in place and we have added staff to monitor the collectors phone activities With regards to the consumers request to close the account we have done so on our end and requested that UDH do the same so [redacted] M [redacted] will not be contacted about this again, if any further contact takes place by any company please call me immediately so I can resolve and address any outstanding issues that may be needed to close this for good Its our goal to provide a service to our consumers and we did not meet that mark, for that we apologize for any inconvenience and offer our assistance if [redacted] has any questions or concerns please contact me directly at 716-361-Sincerely, Eric [redacted]
unfortunate we have been helping this person for several months now she have continue to decline we have refund back the $we stated to her we were going to forward it back to are client so we wouldn't has to work with her anymore but she always stated that she whats help so we continue to work with her but we need to put something on file we have left messages on her machine she has not contacted us back so we assume that she is waving her opportunity in getting this matter resolved
This account has been closed and sent back to the original creditorAll collection activity has ceased and all future payments have been canceledThe collection activity outlined in this complaint are being investigated internally If found to be true the employees involved will be terminated, Please let us know if you want any additional information
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. Regards, *** ***
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear belowYes I did tell her that due to I wasn't sure whom she was saying she was from New York but calling from a numberHowever I did call back and spoke with a nother representative and informed her that I am not working at this time and that is when she told me that they have to pursue legal action and that someone will be at my door and to have pieces of I'dI have the voicemail she leftThanks
Regards, *** ***