I'll be sending a return for the hundred dollars and all payment arrangement settlement was given to him will be null and void and I will be giving it back to my client thank you
We take this complaint very seriously please let the consumer know we have closed this account as a disputed debt and asked the original creditor to close the account as dispute and cease all collection activity. If the consumer would prefer they can contact me directly and I will walk them thru all the steps needed on their end to dispute this account. I can be reached at [redacted]. This step is not necessary as we have disputed the account however I am available for any questions or concerns the consumer may have. In addition we have removed all contact information and will not make any attempts to contact the consumer.With respect to the abusive collection practices I have begun our internal investigation so we can guarantee that if these allegations are true all disciplinary steps will be taken and these practices will cease. We have addressed all employees and made sure they know what we consider ethical collection practices will be used at all times. Full compliance with all state and federal laws and guidelines are in place and we have added staff to monitor the collectors phone activities. With regards to the consumers request to close the account we have done so on our end and requested that UDH do the same so [redacted] M [redacted] will not be contacted about this again, if any further contact takes place by any company please call me immediately so I can resolve and address any outstanding issues that may be needed to close this for good. Its our goal to provide a service to our consumers and we did not meet that mark, for that we apologize for any inconvenience and offer our assistance if [redacted] has any questions or concerns please contact me directly at 716-361-5188 Sincerely, Eric [redacted]
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. I have attached what was said to be the detailed collection debt and it shows a letterhead from a company never mentioned to me and signature of someone I never spoke to. The calls to my mothers home were threatening and I was accused of fraud and Jerry [redacted] told her I would go to jail on more than one occasion. Despite the conversation between the two of us that happened to be recorded he stated that detailed information from the company and accounts in question would be sent to me so I could review and get more detail on the so called debt. Because that only makes reasonable sense, If a debt is being collected why was it stated on certain payments would be accepted. That made me very uneasy. The letter attached is all I received I've never taken a loan out with this company that I can recall. If they have detail account information why would a bogus letterhead notice be sent with nothing detailing any such action, The name of the so called company and amount in question, but Jerry [redacted] claims to have original documentation I am still confused but I greatly appreciate the assistance you all have provided. Regards, [redacted]
However, I do owe for a check loan but the representative bthat called me was so rude and wanted me to pay up front without sending me any information. I would like for them to send me something in writing pertaining to the warrant they are going to serve me. If they can't send me that information I...
This account has been closed and sent back to the original creditor. All collection activity has ceased and all future payments have been canceled. The collection activity outlined in this complaint are being investigated internally. If found to be true the employees...
involved will be terminated, Please let us know if you want any additional information.
You do have a valid file in our office all of our calls are recorded and monitored for quality insurance purposes you should be receiving any more calls from our office we afford your file back to the client sorry that we couldn;t assist you
.[redacted] has a valid debt that had been placed in the office for collections. All empoyees are to follow FDCPA and do not make threats to consumers. As soon as we were made aware of [redacted] cease-disease we closed his account. [redacted] could have called in to the office to...
speak to a supervisor or manager in regards to his complaint so that we could have handled it at that time. ..Thank You
I'll be sending a return for the hundred dollars and all payment arrangement settlement was given to him will be null and void and I will be giving it back to my client thank you
We take this complaint very seriously please let the consumer know we have closed this account as a disputed debt and asked the original creditor to close the account as dispute and cease all collection activity. If the consumer would prefer they can contact me directly and I will walk them thru all the steps needed on their end to dispute this account. I can be reached at [redacted]. This step is not necessary as we have disputed the account however I am available for any questions or concerns the consumer may have. In addition we have removed all contact information and will not make any attempts to contact the consumer.With respect to the abusive collection practices I have begun our internal investigation so we can guarantee that if these allegations are true all disciplinary steps will be taken and these practices will cease. We have addressed all employees and made sure they know what we consider ethical collection practices will be used at all times. Full compliance with all state and federal laws and guidelines are in place and we have added staff to monitor the collectors phone activities. With regards to the consumers request to close the account we have done so on our end and requested that UDH do the same so [redacted] M [redacted] will not be contacted about this again, if any further contact takes place by any company please call me immediately so I can resolve and address any outstanding issues that may be needed to close this for good. Its our goal to provide a service to our consumers and we did not meet that mark, for that we apologize for any inconvenience and offer our assistance if [redacted] has any questions or concerns please contact me directly at 716-361-5188 Sincerely, Eric [redacted]
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. I have attached what was said to be the detailed collection debt and it shows a letterhead from a company never mentioned to me and signature of someone I never spoke to. The calls to my mothers home were threatening and I was accused of fraud and Jerry [redacted] told her I would go to jail on more than one occasion. Despite the conversation between the two of us that happened to be recorded he stated that detailed information from the company and accounts in question would be sent to me so I could review and get more detail on the so called debt. Because that only makes reasonable sense, If a debt is being collected why was it stated on certain payments would be accepted. That made me very uneasy. The letter attached is all I received I've never taken a loan out with this company that I can recall. If they have detail account information why would a bogus letterhead notice be sent with nothing detailing any such action, The name of the so called company and amount in question, but Jerry [redacted] claims to have original documentation I am still confused but I greatly appreciate the assistance you all have provided. Regards, [redacted]
However, I do owe for a check loan but the representative bthat called me was so rude and wanted me to pay up front without sending me any information. I would like for them to send me something in writing pertaining to the warrant they are going to serve me. If they can't send me that information I...
want them to not contact me. Thanks
This account has been closed and sent back to the original creditor. All collection activity has ceased and all future payments have been canceled. The collection activity outlined in this complaint are being investigated internally. If found to be true the employees...
involved will be terminated, Please let us know if you want any additional information.
You do have a valid file in our office all of our calls are recorded and monitored for quality insurance purposes you should be receiving any more calls from our office we afford your file back to the client sorry that we couldn;t assist you
.[redacted] has a valid debt that had been placed in the office for collections. All empoyees are to follow FDCPA and do not make threats to consumers. As soon as we were made aware of [redacted] cease-disease we closed his account. [redacted] could have called in to the office to...
speak to a supervisor or manager in regards to his complaint so that we could have handled it at that time. ..Thank You