Nissan of Fort Worth

Complaint: [redacted]
I am rejecting this response because:I was never made aware that my credit was being ran. In fact, I received notification from my own credit reporting app saying my credit was being ran. I then called to ask who or why my credit was being ran again. Prior to them running my credit I had no idea my credit report needed to be accessed again by this company. This is fraudulent. When I called and spoke to whomever they then explained why my credit had been checked again and said my APR was not changing. This was also false information as my APR increased and I was put with a COMPLETELY different finance company. I signed the new paperwork yes because I had no other choice but the business practices of this companies employees were not ethical. The gentleman helping me also tried to make me feel better by saying I was not the only one this has happened to. In fact, he told me he got a stack of files, including myself that he neglected to get to before my paperwork lapsed with capital one, the original financier I was under. To me this whole transaction was fraudulent and neglectful and when I complained I was told I can either sign the paperwork or leave the car. So pretty much sorry for our mess up but take it lying down and get out of our store. 
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because:yes you have the signed contracts but that is not the price I agreed to pay.I have a document with the price I agreed to pay given to me by you but when you made out the contract you added two thousand dollars to the amount.
Regards,
[redacted]