Nu Choice, Inc.

To Revdex.com:
When we noticed the snyder chips was order by a customer and we were out of stock and those items was discontinued because of less demand we notified *** *** at once by email that the item which was ordered was not in
stock and was discontinued and a full refund would be issued to his form of payment We also went ahead and started processing his refund and He should see the refund reflected in is next statement Thank you for you time
sincerely yours,
Customer services
Nu Choice

To Whom it may Concern:Our company experience a lost of many information due to a system crash A letter was sent to all that was affected explaining to them that their packages information was one of which was lost in the disruption of our system crash and the information of the
original order had to be reentered into the systemThe system is now back on lineHowever, we are experience some delay We are working day and night to get back on track all orders that was delayed is schedule to be shipped out on July **, with a credit of $ We understand that apologize for the lost of time and that the credit can not make up for them not receiving their packages Thank you for you time and patience in this matter.Sincerely,Maxine M* ***Nu Choice Inc

Revdex.com:At this time, I have not been contacted by Nu Choice package regarding complaint ID ***.Sincerely,*** ***

Revdex.com:At this time, I have not been contacted by Nu Choice, Inc. regarding complaint ID ***.Sincerely,*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

To *** ***:Our company experience a lost of many information due to a system crash *** *** called and spoke to some one in regards to the delay of the packages we explained to her that her information was one of which was lost in the disruption of our system
crash and the information of the original order had to be reentered into the system she explained that she would get back to us and we did not hear from her and did know she wanted a refund until nowThe system is now back on lineHowever, we are experience some delay We are working day and night to get back on track *** *** refund is in the processing stage she should receive her refund in weeks after her bank process it.We understand that apologies for the lost of time and this can not make up for her relative not receiving this packages Thank you for you time and patience in this matter.Sincerely,Maxine M* *** Nu Choice Inc

Revdex.com:At this time, I have not been contacted by NU Choice regarding complaint ID ***.Sincerely,*** ***

Revdex.com:At this time, I have not been contacted by NU Choice regarding complaint ID ***I have contacted my credit card company to request a chargeback for the amount my credit card was charged for the orderThey advised me that they were going to investigate the matter NU Choice has not contacted me or refunded my money as to this date.Sincerely,*** ***

To whom it may concern,
Our company experience a lost of many information due to a system crash A letter was sent to *** *** *** and a call was received from *** *** explaining to them that his packages information was one of which was lost in the disruption of our
system crash
and the information of the original order had to be reentered into the systemThe system is now back on lineHowever, we are experience some delay We are working day and night to get back on track *** *** order is schedule to be sent out on July **, with a credit of $
We understand that apologize for the lost of time and that the credit can not make up for him not receiving his packages Thank you for you time and patience in this matterSincerely,
Maxine M* ***
Nu Choice Inc

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your AnsTwer Here] The information provided by the company is incorrectI was never informed of a system crash, nor were they waiting for a response from meI would just like my money refundedIf they refund my money then the issue will be resolved.Thank you
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

To Whom it may concern:Our company experience a lost of many information due to a system crash A letter was sent to *** *** explaining to him that his packages information was one of which was lost in the disruption of our system crash and the information of the original
order had to be reentered into the systemThe system is now back on lineHowever, we are experience some delay We are working day and night to get back on trackWe received a letter from *** *** requesting his package and it is schedule to be shipped out on July **, with a credit of $ We understand that apologize for the lost of time and that the credit can not make up for him not receiving his packages Thank you for you time and patience in this matter.Sincerely,Maxine M***Nu Choice Inc

Revdex.com:At this time, I have not been contacted by Nu Choice, Inc. regarding complaint ID ***. I have sent registered mail and several emails and no response.Sincerely,*** ***

To whom it may concern,Our company experience a lost of many information due to a system crash.   A letter was sent to [redacted] and a call was received from [redacted] explaining to them  that his packages information was one of which was lost in the disruption of our system...

crash  and the information of the original order had to be reentered into the system. The system is now back on line. However, we are experience some delay.  We are working day and night to get back on track [redacted] order is schedule to be sent out on July **, 2015 with a credit of $20.00.  We understand that apologize for the lost of time and that the credit can not make up for him not receiving his packages.  Thank you for you time and patience in this matter.Sincerely,Maxine M[redacted]Nu Choice Inc.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your AnsTwer Here] The information provided by the company is incorrect. I was never informed of a system crash, nor were they waiting for a response from me. I would just like my money refunded. If they refund my money then the issue will be resolved.Thank you
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here] I know the company's response is that they experienced a loss of information and sent a letter to [redacted] in regards to the mishap.He has necer received and correspondence from Nu Choice via mail nor did I ever receive any call backs from the voicemail messages I let in regards to the status of his order/package. I  also want to reiterate that he was told by a representative of Nu Choice his package was being mailed the next business day from when he called. If that was true then he should've been affected by their system glitch due to his package being "ready" for shipment. Again, I have read their response and would prefer to have a full refund sent to [redacted]. This mishap has been going on for 2 months and im not trusting the fact that now a package has been sent out on July ** as they stated or feel comfortable with having a credit of $20 because we will no longer use this company.
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
Although I did not receive any emails from the business (as they claimed to have sent in their response to Revdex.com), I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

To whom it may concern:Our company experience a lost of many information due to a system crash.   A letter was sent to [redacted] explaining to him that his packages information was one of which was lost in the disruption of our system crash  and the information of the original...

order had to be reentered into the system. The system is now back on line. However, we are experience some delay.  We are working day and night to get back on track [redacted] order is schedule to be sent out on July **, 2015 with a credit of $20.00.  We understand that apologize for the lost of time and that the credit can not make up for him not receiving his packages.  Thank you for you time and patience in this matter.sincerely,Maxine M[redacted]Nu Choice inc.

To Revdex.com:When we noticed the snyder chips was order by a customer and we were out of stock and those items was discontinued because of less demand we notified [redacted] at once by email.  that the item which was ordered was not in stock and was discontinued and a full...

refund would be issued to his form of payment.  We also went ahead and started processing his refund and He should see the refund reflected in is next statement.  Thank you for you time.  sincerely yours,  Customer servicesNu Choice

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here] I know the company's response is that they experienced a loss of information and sent a letter to [redacted] in regards to the mishap.He has necer received and correspondence from Nu Choice via mail nor did I ever receive any call backs from the voicemail messages I let in regards to the status of his order/package. I  also want to reiterate that he was told by a representative of Nu Choice his package was being mailed the next business day from when he called. If that was true then he should've been affected by their system glitch due to his package being "ready" for shipment. Again, I have read their response and would prefer to have a full refund sent to [redacted]. This mishap has been going on for 2 months and im not trusting the fact that now a package has been sent out on July ** as they stated or feel comfortable with having a credit of $20 because we will no longer use this company.
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

To Whom it may concern:
Our company experience a lost of many information due to a system crash.   A letter was sent to [redacted] explaining to him that his packages information was one of which was lost in the disruption of our system crash 
 and the...

information of the original order had to be reentered into the system. The system is now back on line. However, we are experience some delay.  We are working day and night to get back on track. We received a letter from [redacted] requesting his package and it is schedule to be shipped  out on July **, 2015 with a credit of $20.00.  
We understand that apologize for the lost of time and that the credit can not make up for him not receiving his packages.  Thank you for you time and patience in this matter.
Sincerely,
Maxine M[redacted]
Nu Choice Inc.