Nutra-SX Products Reviews (%countItem)
Nutra-SX Products Rating
Address: 2172 Gulf Gate Dr STE 276, Sarasota, Florida, United States, 34231-4813
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www.trygreenvibe.com
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Want to stop and cancel products but cannot get through to company at all. Only have a phone number with no response.
On April 4 . was billed for samples of Keto and Cleanse product, received product and was trying it. On April 20 was then charged 79.95. Thought I must have misunderstood offer so let it pass. On May 18 charged again 79.95. No product has arrived. I just want this canceled before they charge me again! Email address is ***@yahoo.com. This was charged to my Capital One Mastercard. At the very least the May charges should be refunded/credited to my account and want no further business with this shady company.
cancelation of whatever they think I signed up for and no more contact with this company.
Items were purchased, the subsciption was cancelled with the vendor but I am still receiving charges for product. I have accumulated $634.24 charges.
Items were purchased on 3/24 via website. A cancellation of the subscription was made immediately.
Items were delivered.
On 4/6, another $355 worth of charges were charged to my account. No items were ordered or delivered.
On 5/6, another $265 worth of charges were charged to my account. No items were ordered or delivered.
Total charges are now $634.24 and we have cancelled the subscription, not received product, and have filed a complaint with the Revdex.com a second time. NO REFUNDS HAVE EVER BEEN GIVEN.
I would like a refund for all items I have not received and after the cancellation of our subscription was made. The total refund I am seeking is $617.35.
Sent Nutra Keto and Nutra Detox for 4.95 and 5.95 trial. Charged account 84.95 and 79.95 before trial was complete. No answer from customer service.
Unable to reach customer service to cancel. Phone calls and emails are not returned. 833-547-4335 is number stated for customer service.
Would like my order cancelled. Never received email confirmation of order, but have been billed.
Email associated with the order is ***@yahoo.com.
All orders cancelled and refund for product that was not in the free-trial that I was charged for.
$84.95 and $79.95 = $164.90
Cancel order and refund the charges.
Yes , I never did any free trial never. Y'all recently took 79 dollar out my account for no reason. I need my money back or I'm calling the cops.
Y'all took 79 dollars out my account for no reason and I need my money back now , or I'm calling the cops for theft. To y'all's business.
Give me my money back now.
I signed up for the trial package, it states to cancel you must get a hold of them within 14 Days of order. Trying the email and # given with no luck
I ordered the trial package offered at the website, they state to cancel you need to contact them within 14 days from your order date. I have been trying to call and email them with no luck. The email comes back as "undeliverable" and when I call I get the same message. To first hold for the next available person, then less than a 2 minute wait then asks me to leave a message. I am trying to contact them before they charge my account for anything else. Any help would be greatly appreciated.
Thank you
For business to get a hold of me so I can cancel membership and if I get charged I want to be refunded
Sorry for the late correspondence, this customer is actually a customer of Control X, not nutra SX, the customer was never charged for any additional product. She was only charged the 4.99 and 4.95 for the 14 day trial and then account was cancelled per her request. She only paid shipping for the trial offer as requested.
Thank you
Customer Service
Unauthorized charges. Unable to contact business in any way whatsoever. Website no longer good. Unable to contact by phone. Unable to contact support
First ordered keto dietary supplement from greenvibe health of Nutra SX end of August 2019. Attempted to go to trygreenvibe.com website a few days later in order to stop trial and website was no longer available. I am now being charged every 2nd of every month a total of $79.95 + 4.99 shipping equaling $84.94 since August. Unable to contact company by phone (trying three different numbers) unable to contact website and unable to contact via email at [email protected]
Would like immediate discontinuation of this ongoing order. And refunded for every order shipped after the very first trial order
We did respond to this complaint and customer has been refunded in full.
(The consumer indicated he/she ACCEPTED the response from the business.)
Have been reimbursed in full. I would like to thank the Revdex.com 4 offering platform to Consumers who have been scammed thank you
This was supposed to be free trial. I've been billed 84. monthly since june 2018. Company wont answer phone or return call.
I'm paying 84. monthly since june 2018 for a free trial.
Order #XXXXXXXX
Customer ***
Ref
I would like the order stopped. Return of my money.
After reviewing Ms ***'s complaint, we would like to apologize for the misunderstanding. We do not offer sample sizes and for this reason we allow our customers to try our full 30 day supply of product at only the cost of shipping and handling for a limited time of 14 days. Once your trial period expires, you are billed the retail price of the product. Because customer satisfaction is very important to us, we are refunding Ms. a total amount of $84.00 for the last month shipment . Please allow 3-5 business days to received this refund. In addition, we would like to confirm that her account with us was cancelled, therefore, she will not receive any further shipments. We hope she is satisfied with our business and we would like to apologize for any inconveniences this may have caused.
Just as other complaints, I ordered the "trial" size for the shopping cost, then received other shipments, that I don't want, its too $$ want refun.
Just as others I also got the "trial" and then received unwanted and not ordered shipments. I tried to cancel order, they said they would and since received another order. I just want it canceled and money refunded. $84.90 and $74.94 = $159.84. Very deceiving business
I'd like to be refunded the amounts of 84.90 and 74.94 = $159.84
This is Control X, not nutra SX, we handle their offer but it is not our company. After reviewing Ms BAkers's complaint, we would like to apologize for the misunderstanding. We do not offer sample sizes and for this reason we allow our customers to try our full 30 day supply of product at only the cost of shipping and handling for a limited time of 14 days. Once your trial period expires, you are billed the retail price of the product. Because customer satisfaction is very important to us, we have refunded Ms. a total amount of $159.84 . Please allow 3-5 business days for this refund to process on to her bank account. In addition, we would like to confirm that her account with us was cancelled today, , therefore, she will not receive any further shipments. We hope she is satisfied with our business and we would like to apologize for any inconveniences this may have caused.
I purchased Cleanse Weight Mgmt & GRN Keto Weight Mgmt. Was told the cost was only the shipping of $4.99 & $ 4.95. Then had two more charges showed up
The ad said I would pay $ 4.99 & $ 4.95 for shipping and handling. It said nothing else about a 15 day trial, additional shipments and/or additional charges. I went to my bank account it had two additional charges. One for $ 79.95 & one for $ 69.95. I called and emailed the company to cancel any further shipments and asked them to call me about the charges. I never received a call back. I called them again and they said they cancelled any further shipments. I asked about the refund of the additional charges and they said oh yes, I can issue you a 50% refund. I told them I wanted all of my money back and they said it had been over 15 days. I said that it hadn't, that I had only received them in the mail this week. He said, no it's been over 15 days since you ordered them. None of this had been portrayed in their ad. I spoke with David, agent # *** It has been a total scam.
I agreed to pay the $ 4.99 and $ 4.95 for shipping and handling, but then they charged me $ 79.95 and $ 69.95. Due my call with them, they said they would refund 50%. I want the full refund of the $ 79.95 & $ 69.95.
After reviewing Ms ***'s complaint, we would like to apologize for the misunderstanding. We do not offer sample sizes and for this reason we allow our customers to try our full 30 day supply of product at only the cost of shipping and handling for a limited time of 14 days. Once your trial period expires, you are billed the retail price of the product. Because customer satisfaction is very important to us, we have refunded Ms. in full . Please allow 3-5 business days for this refund to process on to her bank account. In addition, we would like to confirm that her account with us was cancelled when she emailed us, therefore, she will not receive any further shipments. We hope she is satisfied with our business and we would like to apologize for any inconveniences this may have caused.
(The consumer indicated he/she ACCEPTED the response from the business.)
I appreciate them refunding all that I was billed. I sure hope that they make sure their terms are very apparent. So, no one else has this issue. Thank you!
I ORDERED A FREE SAMPLE OF GARCINIA FOR $4.99 AND TWO WEEKS LATER I WAS CHARGED $79.95 FOR RESAONS I DONT UNDERSTAND
HI MY NAME IS *** I SAW AN AD ONLINE FOR A FREE SAMPLE OF GARCINIA CAMBOGIA ALL I HAVE TO PAY WAS THE SHIPPING FEE WHICH WAS $4.99 AND I PAID WITH MY DEBIT CARD. THERE WAS NO DISCLAIMER OR INFORMATION ABOUT BEING A MEMBER BUT THEN TWO WEEKS LATER I CHECKED MY ACCOUNT STATEMENT AND NOTICED THAT I HAVE BEEN CHARGED $79.95 WITHOUT MY CONSENT
I WANT MY MONEY REFUNDED ALL $79.95 AND I WANT TO BE OPTED OUT OF THIS ABSURD AND CHEATING RECURRING CHARGES
After reviewing Mr ***'s complaint, we would like to apologize for the misunderstanding. We do not offer sample sizes and for this reason we allow our customers to try our full 30 day supply of product at only the cost of shipping and handling for a limited time of 14 days. Once your trial period expires, you are billed the retail price of the product. Because customer satisfaction is very important to us, we have refunded Mr. a total amount of $ 79.95. Please allow 3-5 business days for this refund to process on to his bank account. In addition, we would like to confirm that his account with us was cancelled when he called in on 6-27; therefore, he will not receive any further shipments. We hope he is satisfied with our business and we would like to apologize for any inconveniences this may have caused.
False charges and advertising.
I have been charged 79.95 and 69.95 for a membership I did not authorize. I have cancelled my membership but did not receive a refund for the memberships. I ordered a bottle of Nutra-SX Cleanse for postage charges of $4.99 only. I have now been charged 79.95 and 69.95 for memberships which I DID NOT AUTHORIZE. Order# *** or Purchase ID# *** on 3/25/2019. Was charged on 4/9/2019 & 4/10/2019 using my debit card.
Please refund all charges of $149.90. My bank failed in disputing the charges to refund me.
After reviewing Ms. complaint, we would like to apologize for the misunderstanding. We do not offer sample sizes and for this reason we allow our customers to try our full 30 day supply of product at only the cost of shipping and handling for a limited time of 14 days. Once your trial period expires, you are billed the retail price of the product. We have reviewed Ms. account and a charged back on 4-22 did occur for $69.95 and $79.95 for a total of 149.90, it was put back on her Discover Card that she placed the order with.
$69.95 ... Discover *** Success APPROVED CHARGED BACK
$79.95 ... Discover *** Success APPROVED CHARGED BACK
Please have her check with her bank on the following Discover card # In addition, we would like to confirm that her account with us was cancelled when she chargeback on the account on 4-22; therefore, she will not receive any further shipments. We hope she is satisfied with our business and we would like to apologize for any inconveniences this may have caused.
Thank You,
Customer Service
(The consumer indicated he/she DID NOT accept the response from the business.)
We did not receive those funds. In fact we do not even know what an account of "Discover 4970" is. That is not the account number we used to purchase "the trial". We checked our bank records and there is not a credit back on 4/22 or any date near that.
(The consumer indicated he/she DID NOT accept the response from the business.)
There must have been some confusion in my last statement. We were initially charged the 69.95 + 79.95 by the "company". We called our bank to dispute those charges. The bank gave us a temporary credit for 149.90 while they investigated the charges. This was a temporary credit I had highlighted in green. Two months later the bank got back to us and said they could not prove these were false charges and then took the temporary 149.90 back out again. I will attach the June statement showing that in green as well. The response from the "company" states they credited us back the 149.90 on 4/22 onto our credit/debit card. However, by that date the card had been shut off already and any attempt to credit us back would have failed. The "company" says it was successful; which it was not.
Thank you for following up with the June statement to show the charges were reversed by your bank, on our end it still shows as a credit, therefore I cannot credit back to your credit card and will have to issue a check for refund. Please allow 5-7 business days to received the refund check for 149.90. Customer service is very important to us, sorry for any confusion this may have caused.
Thank you
Customer Service
This company charged an unauthorized amount of 79.95 to my account. There is no where on their site to contact them or dispute the charge.
The company advertises a free bottle of Nutra-SX Garcinia Cambogia and all you have to pay is the $4.95 shipping. Yes, that is in fact correct until it comes to the next month after you order the 30 days supply. They charged my account $4.95 and 2 weeks later $79.95. No where in there disclaimer does it state that this is going to be a reoccurring charge. This is absolutely absurd. There is no bill no email nothing. They just send a the following month with a receipt that DOES NOT show any charges. I want my money refunded and taken off this mysterious reoccurring list.
I want a refund of the $79.95 charged to my account that I did not authorize!
After reviewing Ms. complaint, we would like to apologize for the misunderstanding. We do not offer sample sizes and for this reason we allow our customers to try our full 30 day supply of product at only the cost of shipping and handling for a limited time of 14 days. Once your trial period expires, you are billed the retail price of the product. Because customer satisfaction is very important to us, we have refunded Ms. Bremen a total amount of $84.90 to her credit card for product that was shipped out yesterday, in addition we are sending a check for 79.95 for the previous charge. . Please allow 3-5 business days for this refund to process on to her bank account. In addition, we would like to confirm that her account with us was cancelled when she emailed in on 5/30; therefore, she will not receive any further shipments. We hope she is satisfied with our business and we would like to apologize for any inconveniences this may have caused.
(The consumer indicated he/she ACCEPTED the response from the business.)
I cannot contact to cancel this product
I have not been able to stop shipments and billings with NUSTRA-SX. I have tried and using all communication, trying to call and trying to communicate thru the internet, and all attempts fail. phone never answers..a message, "all lines are being used, Hang up and call back later". Internet communications result in failure to be able to communicate with them.
CANCELATION OF PRODUCT (NUTRA-SX) ABILITY TO RETURN ITEMS SENT TO ME, AND REFUND OF CHARGES BILLED BECAUSE I HAVE NOT BEEN ABLE TO CONTACT THEM TO RESOLVE THESE ISSUES.
After reviewing Ms. complaint, we would like to apologize for the misunderstanding. We do not offer sample sizes and for this reason we allow our customers to try our full 30 day supply of product at only the cost of shipping and handling for a limited time of 14 days. Once your trial period expires, you are billed the retail price of the product. Because customer satisfaction is very important to us, we have refunded Ms. Davis $ 154.89 to her credit card and issuing a check for the balance of $164.79. Please allow 3-5 business days for this refund to process on to her bank account. And allow 7 - 10 business days for the check to arrive. In addition, we would like to confirm that her account with us was cancelled when she called in on 5/31; therefore, she will not receive any further shipments. We hope she is satisfied with our business and we would like to apologize for any inconveniences this may have caused.
Cancelled order. Received confirmation that order was cancelled. Monies never refunded. Tried to send letter by certified mail. No response
Order 2 products in April 2019. Received confirmation of cancellation on 4-18-19. Never received refund of $159.84 which was charged to my bank account on March 8, 2019 and March 23, 2019. Sent certified letter requesting full refund. Letter was not claimed.
A total refund in the amount of $159.84
After reviewing Mr. complaint, we would like to apologize for the misunderstanding. We do not offer sample sizes and for this reason we allow our customers to try our full 30 day supply of product at only the cost of shipping and handling for a limited time of 14 days. Once your trial period expires, you are billed the retail price of the product. Because customer satisfaction is very important to us, we have refunded Mr. Solomon a total amount of $ 159.84. Please allow 3-5 business days for this refund to process on to his bank account. In addition, we would like to confirm that his account with us was cancelled when he called in on 4/18; therefore, he will not receive any further shipments. We hope he is satisfied with our business and we would like to apologize for any inconveniences this may have caused.
June 10, 2019
To: Revdex.com
From: ***
Case NO. XXXXXXXX
Received notification that business would be refunding all monies charged against my account. They indicated that it would take at least 5 days to appear back in my account. No monies have been refunded to my account as of this date. I was unable to reach your office via internet so I am sending this fax. Thank you for your prompt attention.
Please see attached more information received from consumer
Please let Mr., that a check has already been sent on Check# *** for the total amount of 159.84. He should receive it within a few business. Sorry for the confusion, I hope this resolves the issue.
Thank you
Customer Service
I ordered a trial of the product and I was charged 79.95. I want all my MONEY BACK please! Did not ask for a subscription nor want one. REFUND ME
I ordered the product on March 26,2019 and noticed on April 13,2019 I was billed $79.95. Have contacted the company several times with no response phone or email. Please resolve this issue
I want my $79.95 back ASAP
After reviewing Ms. complaint, we would like to apologize for the misunderstanding. We do not offer sample sizes and for this reason we allow our customers to try our full 30 day supply of product at only the cost of shipping and handling for a limited time of 14 days. Once your trial period expires, you are billed the retail price of the product. Because customer satisfaction is very important to us, we have refunded Ms. a total amount of $ 79.95 on April 15th the day she talked to our customer service team. Please allow 3-5 business days for this refund to process, we would like to confirm that her account with us was cancelled when she emailed us on 14/13; therefore, she will not receive any further shipments. We hope she is satisfied with our business and we would like to apologize for any inconveniences this may have caused.
Initial Consumer Rebuttal /(2000, 13, 2019/04/25) */
I found an unauthorized payment to this company on my bank statement.
I accepted a free trial for a bottle of Garcinia Cambogia tablets through a 'free prize offer' from Amazon. What was advertised to me was that I would only pay for shipping and handling which amounted to around $5. No where did I read that they would automatically charge me after the two week trial. I was under the impression that if I liked what was provided, then, I would pay for a subscription. If I knew I would be charged then I would not have opted for the free trial. Also, while I only wanted the one bottle I could not complete the transaction until I agreed to purchase another bottle as well. Thus, I ended up with one bottle of Garcinia Cambogia and one of Green Coffee (60 tablets each).
I submitted my information for the free trial on 03/26/2019 authorization number *** from HAVERFORDGARCINI *** FL ***. It came through USPS First Class Mail. USPS tracking number is ***.
My order number is ***.
The shipment number is ***.
The stamp is labeled 'stamps enaicia' and dated 03/30/2019.
It is stated as coming from Customer Service *** PO Box ***, *** NY ***.
There was also another charge I do not remember and I know this because it is not something I would want, which I associate with this company because it is about "Metabo Garcinia" and their 15 day QuickStart guide. I received an email with a link to the ebook from the sender " ***@***.com" On March 28, 2019 at 1:00AM with the subject line "Order Confirmation #***. The purchase I can link to this is on March 29, 2019 titled 'Purchase/authorization #*** 3-27-2019 ORFUSCR*MUSCLE *** FL ***" for $44.99.
The link: ***.
Following a earlier purchase, "auth #*** 3-27-19 CRESCENDO EYE SE *** FL ***" for $5.97. Now, this is alarming because they all occurred within three days of each other, each from Florida, and they are linked through methods associated with diets.
Upon checking my banking information today I noticed a 'purchase' authorization #*** on 04/10/2019 from "HAVERFORDGARCINI SARASOTA FL ***" for $89.97 on my Visa debit card. I should mention that this record does not give a phone number or email, and the zip codes for all transactions do not match.
At first I did not recognize it and knew immediately something was wrong. It took over an hour of searching to find what the source was and it was through an online article stating that this and other companies are involved in scams in which they advertise a free trial and charge the customers without their knowledge and continue to do so until threats of reports or until the costumer closes their account and receives a new card. In other cases the company with offer 30%, 50%, or however much and from what I have read switch names and phone numerous times. This is all information I found from personal accounts on a Facebook page easily identified with one google search.
Instead of wasting time with possible difficult representatives, negotiations, unhelpful banks, and extreme wait times I have decided to contact you guys in the hopes that my voice will be heard and the problem can be resolved in a polite and effective manner.
Thank you.
I would like a refund of the amount taken out of my account for the aforementioned transactions (The magazine surmising around $55 and the recent $89.97 charge) as well as a discontinuation of my 'subscription' to the company and their products/services. I would appreciate if this was done as soon as possible.
After reviewing Ms. complaint, we would like to apologize for the misunderstanding. We do sell Nutra SX Garcinia, but We are unable to find her as one of our customers. We tried to locate her under her name, email, phone# and some of the order #'s she has listed. We do not recognize some of the products she has listed either. HAVERFORDGARCINIA from NEW York is not our product along with Mag subscription and #*** 3-27-2019 ORFUSCR*MUSCLE *** FL ***" None of these are our products. Could someone have ordered from another company besides Nutra SX, and has confused it with our product ? Need more info or picture of Nutra SX bottle, or copy of packing slip to try to locate and to verify she is our customer. I would be happy to refund her if she is our customer, Need more info on the Nutra product and packing slip so I can locate this account. Thank You
(The consumer indicated he/she ACCEPTED the response from the business.)
My apologies, I am only trying to find where the company is located and how to contact them. I assumed due to the fact that both say they were from *** FL. I will try to find who the right person is to contact, again I am sorry for the inconvenience.
I have been charged 79.95 and 69.95 for a membership I did not authorize. I wish to CANCEL BOTH MEMBERSHIPS and refunded any charges
I ordered a bottle of Garcinia Cambodia and a bottle of Master Cleanse for postage charges of $4.99 only. I have now been charged 79.95 and 69.95 for memberships which I DID NOT AUTHORIZE. Please cancel my memberships and refund all charges ASAP The 79.95 charge was declined by my Bank but the 69.95 charge has gone thru.
Cancel unauthorized memberships and refund 69.95
After reviewing Ms. complaint, we would like to apologize for the misunderstanding. We do not offer sample sizes and for this reason we allow our customers to try our full 30 day supply of product at only the cost of shipping and handling for a limited time of 14 days. Once your trial period expires, you are billed the retail price of the product. Because customer satisfaction is very important to us, we have refunded Ms. a total amount of $ 149.90, that is the 69.95 and the 79.95 Charge that went thru. Please allow 3-5 business days for this refund to process on to her bank account. In addition, we would like to confirm that her account with us was today 4-15-19; therefore, she will not receive any further shipments. We hope she is satisfied with our business and we would like to apologize for any inconveniences this may have caused.
(The consumer indicated he/she ACCEPTED the response from the business.)
I am happy with the company's response. I have been refunded all charges. Thank you
I have been billed $79.95 for a subscription I never applied for. There was no mention of it in risk free trail offer for $4.95.
Order#XXXXXXXX. Purchased 03/26/2019.Product sku#BL019 Lot#PXXXXXXXX. Paid for by credit card. Ordered product from ad as a risk free trial for paying just shipping and handling, $4.95. On 04/10/19 notices charge on credit card for $79.95, phoned bank to put a stop to as it was fraudulent. Bank informed it was this company. I attempted to phone company evry hour on the hour to notify I did not sign up for any subscriptions or further products. There was no answer. A recorded message stating all reps were busy and the wait time was 2 minutes. Then another recorded message stating leave name and number for a call back. I would like a refund, and this company to remove my name and information from anything associated with it.
I would like the company to refund my money, and remove my name from all their systems.
After reviewing Ms. complaint, we would like to apologize for the misunderstanding. We do not offer sample sizes and for this reason we allow our customers to try our full 30 day supply of product at only the cost of shipping and handling for a limited time of 14 days. Once your trial period expires, you are billed the retail price of the product. Because customer satisfaction is very important to us, we have refunded Ms. a total amount of $ 79.95. Please allow 3-5 business days for this refund to process on to her bank account. In addition, we would like to confirm that her account with us was cancelled when she called in on 4/11/19; therefore, she will not receive any further shipments. We hope she is satisfied with our business and we would like to apologize for any inconveniences this may have caused.
False Advertising - free trail of product. I paid for shipping for the two products and then they withdrew $79.95 from my account. I NEVER agreed
All customer service numbers which are given by this company are either not in service or a to service center which does not have any information on this company - FRAUDS!!!!!!!
I would like a full refund for the money they stole from me -
After reviewing Ms. complaint, we would like to apologize for the misunderstanding. We do not offer sample sizes and for this reason we allow our customers to try our full 30 day supply of product at only the cost of shipping and handling for a limited time of 14 days. Once your trial period expires, you are billed the retail price of the product. Because customer satisfaction is very important to us, we have refunded Ms. a total amount of $ 149.90. Please allow 3-5 business days for this refund to process on to her bank account. In addition, we would like to confirm that her account with us was cancelled when she called in on 10/13; therefore, she will not receive any further shipments. We hope she is satisfied with our business and we would like to apologize for any inconveniences this may have caused.
I ordered bottle for S&H only. I have now been charged $79.95. Have tried calling customer service to no avail.
I order the 30 day supply bottle that was offered for shipping and handling only. I was charged $79.95 on 4/3/19. I did not authorize this. I have tried calling the customer service number only to be directed to a voicemail. I have left a couple of messages, but have continued calling to see if I reach an actual human being.
I would like a full refund.
After reviewing Ms. complaint, we would like to apologize for the misunderstanding. We do not offer sample sizes and for this reason we allow our customers to try our full 30 day supply of product at only the cost of shipping and handling for a limited time of 14 days. Once your trial period expires, you are billed the retail price of the product. Because customer satisfaction is very important to us, we have refunded Ms. a total amount of $ 79.95. Please allow 3-5 business days for this refund to process on to her bank account. In addition, we would like to confirm that her account with us was cancelled on 4-5-19; therefore, she will not receive any further shipments. We hope she is satisfied with our business and we would like to apologize for any inconveniences this may have caused.
(The consumer indicated he/she ACCEPTED the response from the business.)
I am completely satisfied with the response and outcome due to cancellation of service and full refund.