Short story, DON'T move with Oasis. If you want the long story read the following:
I was moving from Southern California to Upstate New York. I spent hours on the phone with multiple companies listing my belongings in order to get an accurate quote. Based on the original customer service and thoroughness I thought I received from Oasis I booked my move with them. Not only were they courteous, I believed, based on the length of our conversations; my quote was a solid number. Little did I know that "when the rubber hit the pavement" I couldn't have been more wrong.
I was originally quoted $1641. When the movers showed up, they said carrying my stuff to the truck was a "long haul", (that was never mentioned to me) so they added $150. After loading, they said my belongings "took up more space" and added an additional $546, (not including "long haul charges") plus $40 for tape and shrink wrap, (I brought my own shrink wrap) plus fuel charges, my new balance was $2492. Almost $80
We enjoyed OUTSTANDING service from this company. The guys doing the actual work were very friendly and efficient, and the office personnel worked with us extensively on scheduling and pricing. All actions were performed very close to the time frames agreed upon, and I can't think of anything I would have done differently if I were doing the work myself. We are very pleased and impressed with the service we received from Oasis Moving - thanks for the great job!
WORST EXPERIENCE EVER!!!! This was a total sales job. Make sure you read the contract when it comes to delivery dates. My son's furniture was picked up on July 17 from Flagstaff, AZ, and it just arrived in Connecticut today (over a month later). We were told to pick a delivery date, which we did, August 1st, but it wasn't even on a truck from Las Vegas until August 7th. They charged extra for packing materials, but I must admit they did a great job packing up the furniture. Then we were supposed to get a call the day before delivery, but instead, my son got a call 15 minutes, yes that's minutes, before delivery! He had to leave a brand new job to go to his apartment to accept the furniture. Then the huge truck could not fit in the driveway so they charged extra for over 70 feet! The driver had the nerve to ask if he was going to get a $200 tip because the furniture was so heavy. Don't use Oasis Moving. We learned the hard way.
Short story, DON'T move with Oasis. If you want the long story read the following:
I was moving from Southern California to Upstate New York. I spent hours on the phone with multiple companies listing my belongings in order to get an accurate quote. Based on the original customer service and thoroughness I thought I received from Oasis I booked my move with them. Not only were they courteous, I believed, based on the length of our conversations; my quote was a solid number. Little did I know that "when the rubber hit the pavement" I couldn't have been more wrong.
I was originally quoted $1641. When the movers showed up, they said carrying my stuff to the truck was a "long haul", (that was never mentioned to me) so they added $150. After loading, they said my belongings "took up more space" and added an additional $546, (not including "long haul charges") plus $40 for tape and shrink wrap, (I brought my own shrink wrap) plus fuel charges, my new balance was $2492. Almost $80
We enjoyed OUTSTANDING service from this company. The guys doing the actual work were very friendly and efficient, and the office personnel worked with us extensively on scheduling and pricing. All actions were performed very close to the time frames agreed upon, and I can't think of anything I would have done differently if I were doing the work myself. We are very pleased and impressed with the service we received from Oasis Moving - thanks for the great job!
WORST EXPERIENCE EVER!!!! This was a total sales job. Make sure you read the contract when it comes to delivery dates. My son's furniture was picked up on July 17 from Flagstaff, AZ, and it just arrived in Connecticut today (over a month later). We were told to pick a delivery date, which we did, August 1st, but it wasn't even on a truck from Las Vegas until August 7th. They charged extra for packing materials, but I must admit they did a great job packing up the furniture. Then we were supposed to get a call the day before delivery, but instead, my son got a call 15 minutes, yes that's minutes, before delivery! He had to leave a brand new job to go to his apartment to accept the furniture. Then the huge truck could not fit in the driveway so they charged extra for over 70 feet! The driver had the nerve to ask if he was going to get a $200 tip because the furniture was so heavy. Don't use Oasis Moving. We learned the hard way.