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OfferPad, LLC

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Reviews OfferPad, LLC

OfferPad, LLC Reviews (54)

OfferPad in Tampa Bay FloridaWe would have accepted the offer if it was not for the nit pickingFirst off, they take a 6% realtor commission as well as an "area" percentageThis will take about 10% off the offerThe title search took almost a month, not their fault except for the fact they choose the title company, so it falls back on themThe company we did sell to had it done in daysThis caused OfferPad to ask for extensions on the closing dateWe were selling an inheritance, so were looking to sell quick and as isOnce they came back with the items they wanted fixed, we were doneThey wanted both toilets replaced, the water conditioner replaced and lights in the kitchen replacedAll these were functioning as they were designedThey wanted the walls in the bedrooms patched and paintedThe only patching needed were the small holes created by small nails for picturesAll the rooms in the house had pictures at one time and would need the sameThey were asking us to pay for half the interior painting, which was needed throughout as parents have lived there a long time and interior had not been painted for many yearsThey also wanted to send an electrician into the attics to clean up the cable and antenna wiresOver the years there had been over the air, two cable providers, and dish networkAll the repairs they ask for have to be performed by licenses contractors, so u pay a premium for thatIf we would have been able to do these ourselves, it would not have been such a deal breaker as I can paint, replace toilets and could have pulled TV cables out of the attic myself So the majority of repairs they wanted were unnecessary and were just a way to drive the price down moreThe requests were actually quite offensive to usThey claim they do not nitpick, but I strongly disagree

Just sold to Offerpad last week. I had contact them a year ago, but wasn't ready to move and shopped around basically getting quotes from both Offerpad and OpenDoor. I went at it again this summer each time Offerpad was higher then OD and the fee rate was lower then OD. When I finally went ahead and found a home to purchase, they were quick to give my offer, and get the inspectors out (that took a few days) and then I was dreading the inspection report. I even waited because I thought they were going to take advantage and deduct all this money for repairs. The inspection report was very thorough but they really only deducted for floors, paint and then odor removal (I have a dog) when I called them, they agreed to negotiate on the deduction for repair. From there on start to finish (30 days) they held up their end of the bargain at every point. I had only read a few reviews and they weren't good. OD is one of the more popular companies that buys in my area (29707) so I was super nervous! Between the staff at Offerpad and the title company, they really held my hand. I took advantage of the free move (Bellhops) and stayed in my home for 2 days past closing. They inspected the next day after I vacated and sent me back my deposit (for those 2 extra days) I really have no complaints. Yes, I know it cost me more then a realtor, but for me it was the right move. No showing (no worrying about leaving at the drop of a dime) no repairs, no nit picking, they didn't even fuss over small holes in the walls when I removed the TV bracket.

I am very satisfied with my experience and definitely 100% recommend.

I give them a chance to buy my house, I told I was willing to get so much for my house. Their answer was we do nationwide, but does not buy in my town. If they are nationwide why not my town?

Glad I came to this site. I had my home on the market March 2019. I had 6 offers and 2 contracts. Both contracts fell through on buyer's end with closing on their homes which they needed to sell in order to purchase mine. My home's value is $165,000-179,000 based on what homes my size 3/2/2 in my area sold for in March and April 2019. I was exhausted from several showings a day and buyer's contracts falling through so I decided to try OfferPad. Initially their offer was $119,000. I declined. After 2 months the offer was $142,000 minus the $9,800 they take for so called relisting fees. So before any inspection I am at $132,000 when I had contracts for $35,000 more. I figured $35,000 loss ok I know they have to make money on the deal so they can't give you actual value. I was ok with that until I read these reviews and reviews from other sites about what happens at closing with dates stretched out, never closing and bringing the offer down tens of thousands less 2 days before closing for cosmetic things that you don't have to fix when you list and sell through a realtor. Because of horrors with inspections and requiring things fixed which are not broken I cancelled my inspection scheduled this week and cancelling my contract with them. It's one things to make an easy $35,000 it's another to force sellers to paint walls for nail holes, replace a toilet only because it's not as modern but works and worst of all they keep the money for repairs and never make them or require you to use a licensed contractor when you can do these things yourself and you should not have to do them. Inspections are supposed to catch things needed to make a house run that are broke not make the house look pretty. Those who had contract on my house cared less about the cosmetic items here and there. If you want to stay in business work on your inspection process.

Beware! I would suggest to anyone to never buy a house from offerpad, llc. They create fake bidding wars to increase your sale price, they sell houses with multiple problems and cover them up with a sloppy paint job. Their repairs are done by a local handyman employed by the company and are not licensed. Offerpad sold me my home with a pool which had a crack half way around the pool at the tile level. Offerpad installed a pool leveler to keep the water level looking normal, meanwhile the water was constantly running and the water usage during the 6 months the house was vacant was anywhere from 7,000 - 24,000 gallons (yes, that is correct) of water used in one month. The water bill for that particular month was upwards of $500 and still offerpad never disclosed the crack and maintains it had no knowledge of the crack. Six days after closing and taking ownership of this money pit, I found out about the crack ultimately costing me well over $8,000 to repair. There are other misc. Items we are still uncovering in this home that need repair. They should be put out of business immediately! They hide behind clauses that "seller never occupied the home" and are not aware of anything in the home. I call bs on that since they get inspections done before actually purchasing homes they are about to flip and are well aware of what actually needs repairs. There was paint all over the floors and in the showers from where they did a sloppy job painting... Probably the non-licensed handyman and not a licensed painter, paint over outlet plates and nail holes & patches not properly concealed. They left anchors in the walls and painted over them. They duped us but I hope more people spread the word about this unprofessional & unethical company. I'm not stopping here.

Recently submitted a request for an offer from offerpad. My house on zillow is listed at $553K my tax value is $530k. Their offer after fees was $388k. That offer was extremely insulting and clearly the company preys on people who are desperate to sell.

I had a very positive experience, they closed on our home in working days They did exacting what they say they will do We were treated with the upmost respect

Offer pad says it will make the sales process seamlessPick your closing date they said, no hidden fees, our first offer is what we will pay!!
They didn't deliver on any of them
The closing date agreed upon came and went without a extension even be written, I had to get on touch with the title company and send them the contracts because they never received them from the companyThem of course days before closing they want a huge credit discount for work they need to do on top of the already huge discount they already got based on the condition of the propertyThe customer service number has only one person who handles all of the calls, they were very difficult to get in touch with and are no better than dealing with local guys who make low ball cash offers

To anyone who has a problem with low life real estate companies that do unethical things, don't waste time or money, just report them to the department of real estate AND the attorney general's office. You will be amazed at what happens. These people usually change their unethical behavior. You'll probably find out that a lot of the companies have already had complaints and are being investigated, which makes it more important for you to report them. I was a real estate agent and saw a lot of companies and agents who did things that were unethical but kept doing it because they got away with it!

This is 110% spot on. It is extremely important for anyone who has experienced questionable practices in business to consumer relationship to contact the Attorney Generals Office Consumer Protection and The Real Estate Commission in your state. If it is a nationwide company like Offerpad or Opendoor, or Knock you should also contact the Federal Trade Commission. I believe the State of NC is waiting for a few more complaints before it rises to a 'legislative or enforcement priority'.

I bought a condo in Las Vegas from offerpad. I can’t begin to explain how sorry I am! The HVAC system was old & corroded, wrong water heater installed, should have been a quick recovery one as the heating was a hydronic system. Also did minimal work, toilets were cheap crap & improperly installed, so leaking around the bottom, causing damage to the laminate floor. Also they exaggerated the offer numbers causing a bidding war. I am doing nothing but fixing up this place. DO NOT buy from them, they just put lipstick on a pig & sell by nice looking but pure junk underneath! They should be run out of business for unethical presentation and not truthful disclosure!

I am currently a neighbor of an Offer Pad home that has instant access for viewing. Offer Pad has no screening on potential buyers and grant access to homes with nobody present. Yesterday we had the police over there twice as they had given access to drug addict homeless people, they were living in the vacant home for 27 hours. This instant access needs to be stopped and allowing crime and drugs in our neighborhoods.

Thank you for all the feed-back... that's why you always do your due diligence... I recv'd a card in the mail from Offerpad.com, and said let me keep this for the future, months passed... I wasn't ready to sell, but decided to FIRST look for info regarding this company... wow I didn't expect to read all the negative reviews... the post card is now in the garbage...caveat emptor as they say! ("may he beware", ) please people do your due diligence...

Live next door to an Offerpad house. The owner went into foreclosure and sure they got the house for a steal. Send their workers in and painted, replaced flooring with as cheap as they could get. Best part was there was an old riding lawn mower in their back yard, they dragged it into my back yard! I guess they didn't think I would see it? Called offerpad and got the run around from many people. Still waiting for them to resolve the issue and not going to let up until they make it right! Oh yes only one phone number to call, all calls go there.

Contacted offer pad twice and never got called back. My realtor called and said it was because my home wasn't in a subdivision. My realtor told them it most definitely was in a subdivision and was treated very rudely by some secretary that didn't have a clue to what property he was talking about. Why advertise on a local radio show if your not going to business in that location?

I have been a Realtor for 29 years and the way this busiturned onness does others is unethical. You made a offer on my home located at 1301 Wrenwood Ct Salisbury NC and it was accepted and was suppose to close on May25 I am told 2 days prior to closing after Inspections and all the work had been done me getting my title policy paying to have my Utilities turned on then I am told they over estimated the price on my home even thought the one 300 feet from my house same year and sq ft sold for 314,000 and after your fees you were giving me 252,000. The inspector even told me he would not take less then 300k if it was his house. This home was in excellent condition and I had just had 35k worth of work done on it.

This Company tries to find things wrong with the home so they can get the price way down from what they offer when they had nothing wrong with my house they come up with they over estimated it this is extremely unethical in every way what they do is use there Due Diligence period to assure the home owner it is going to close on that day and there is no problems at all make the seller feel comfortable so they go out and spend expecting there home to close they get them in a bind and then throw in there that they will not continue I am reporting this to the Revdex.com and also NCAR also all forums this is so unethical and no Morrals for a Company that does people like this I am going to make sure everyone is aware of how I was treated I do not want this happening to others if it is to good to be true trust me it is.. Karen Rufty

I have been a Realtor for 29 years and the way this busiturned onness does others is unethical. You made a offer on my home located at 1301 Wrenwood Ct Salisbury NC and it was accepted and was suppose to close on May25 I am told 2 days prior to closing after Inspections and all the work had been done me getting my title policy paying to have my Utilities turned on then I am told they over estimated the price on my home even thought the one 300 feet from my house same year and sq ft sold for 314,000 and after your fees you were giving me 252,000. The inspector even told me he would not take less then 300k if it was his house. This home was in excellent condition and I had just had 35k worth of work done on it.

This Company tries to find things wrong with the home so they can get the price way down from what they offer when they had nothing wrong with my house they come up with they over estimated it this is extremely unethical in every way what they do is use there Due Diligence period to assure the home owner it is going to close on that day and there is no problems at all make the seller feel comfortable so they go out and spend expecting there home to close they get them in a bind and then throw in there that they will not continue I am reporting this to the Revdex.com and also NCAR also all forums this is so unethical and no Morrals for a Company that does people like this I am going to make sure everyone is aware of how I was treated. Karen Rufty

My experience with Offer Pad was perfect. They provided all the services that they promised. They quickly completed the transaction with little or no work on our part.
They were fair and reasonable.

You probably a.liar n who work for them. If it was so great why didn't u even give a star rating?

Get off of here "Ted Offerpad " trying to balance all the true negative complaints. Customers want honesty n feed back so we won't be duped like others were. But honesty is something you money grabbers at offerpad & invitation homes obviously know nothing of according to those u have robbed n taken advantage of. Shame on you!

People. Please
Yall be sure you understand this new company offerpad is run by the partners that scammed thousands with their rental properties company INVITATIONS HOMES from coast to coast. They use fake stock pictures of clean homes n nice rooms but if u drove to their actual slum lord homes they are.usually disgusting in person.
History is:
They get lots of Money from renters up front n once they move into the homes the critters reaches bugs mice leaks no AC n numerous handyman issues come out of the walls
But IH/Offerpad give the run around & NO REFUNDS. By then u r already in the.house.n broke from all the $ u put down n used.to move.
Stop
N
Check the complaints online. Be ware!

Share the info with family friends n even strangers. Run these greedy millionares out.of your state who r hurting hard working ppl n military families like mine!

Use a real realtor who has "your best" interest n earns his fee! Not steals it.
Lyric

My friend sold her home to OfferPad, they were able to close in time as promised to meet the deadlines of the other home she was trying to buy. Everyone I met or talked to at the company were professional, courteous and polite. I would recommend this company to friends and family.

If your friend sold her home on Offerpad why in the world would you talk to anyone from OfferPad. Fake rating here folks. I am in the process right now and you don't meet or talk to people 99% is done online. Only time you meet someone is for inspection of your home.

OfferPad in Tampa Bay Florida. We would have accepted the offer if it was not for the nit picking. First off, they take a 6% realtor commission as well as an "area" percentage. This will take about 10% off the offer. The title search took almost a month, not their fault except for the fact they choose the title company, so it falls back on them. The company we did sell to had it done in 3 days. This caused OfferPad to ask for 3 extensions on the closing date. We were selling an inheritance, so were looking to sell quick and as is. Once they came back with the items they wanted fixed, we were done. They wanted both toilets replaced, the water conditioner replaced and lights in the kitchen replaced. All these were functioning as they were designed. They wanted the walls in the bedrooms patched and painted. The only patching needed were the small holes created by small nails for pictures. All the rooms in the house had pictures at one time and would need the same. They were asking us to pay for half the interior painting, which was needed throughout as parents have lived there a long time and interior had not been painted for many years. They also wanted to send an electrician into the attics to clean up the cable and antenna wires. Over the years there had been over the air, two cable providers, and dish network. All the repairs they ask for have to be performed by licenses contractors, so u pay a premium for that. If we would have been able to do these ourselves, it would not have been such a deal breaker as I can paint, replace toilets and could have pulled TV cables out of the attic myself. So the majority of repairs they wanted were unnecessary and were just a way to drive the price down more. The requests were actually quite offensive to us. They claim they do not nitpick, but I strongly disagree.

In the beginning the calls are earnest and engaged. As the process goes on it gets stickier and stickier. By the time they refused to refund the $$ held at closing it was downright ugly. It amazes me to know there is a culture of flat out lying to the client and then not taking responsibility. Incredibly frustrating.

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Address: 1010 Huntcliff STE 1240, Sandy Springs, Georgia, United States, 30350-7532

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