Ohio Concealed Carry Institute, Inc.

The total amount for the class has been refunded, we cannot refund the cost of the transfer fee because we were not at fault for Mr. [redacted]'s scheduling conflict when he first signed up for the course.

Thanks for letting us know about the situation. You the customer are important to us and we only wish to satisfy your concerns.  If you are asking for a refund please email [redacted] with the following information and a subject line of “Refund”: *Name of Purchaser And...

Attendee *Address of Purchaser *Phone# of Purchaser *Classroom Location *Purchase Avenue (PayPal / Credit Card, etc) *Order number -Please attach all documentation of purchase including receipts, invoices, event tickets, and credit card/Bank/[redacted] statements, etc. - We will review your information and if it fits within our refund policy we will take appropriate steps to accommodate your request. Yours in Service, Ohio Concealed Carry Institute Winner of over a Dozen Awards and Servicing your community since 2011.

Thanks for letting us know about the situation. You the customer are important to us and we only wish to satisfy your concerns.  If you are asking for a refund please email [redacted] with the following information and a subject line of “Refund”: *Name of Purchaser And Attendee *Address of Purchaser *Phone# of Purchaser *Classroom Location *Purchase Avenue (PayPal / Credit Card, etc) *Order number -Please attach all documentation of purchase including receipts, invoices, event tickets, and credit card/Bank/Paypal statements, etc. - We will review your information and if it fits within our refund policy we will take appropriate steps to accommodate your request.

"This business owner's response is completely phony; a real customer service gesture is giving us our money back.Attached are the screenshots of when my wife was corresponding via text. Once he got our money, he immediately stopped responding and we started receiving messages that her number was not being accepted by our calls to him. I also called AND emailed leaving all of our contact information; we received NO messages back. The class date came and went and he still has our money. He sounds very nice in his response, but people should go read his Yelp reviews. There's a reason he has an F with the Revdex.com. [redacted]

Thank you for bringing this to our attention. We are sorry to see she felt she had to reach out to Revdex.com. If she has not already received a refund, our class schedule is on our website at www.ohioconcealedcarryinstitute.com. She is welcome to call or text us at [redacted] to re-schedule.

We had a class on July 2nd as scheduled.  Please feel free to contact us.

Thank you so much for contacting us. I apologize for any inconvenience. It appears as though there are a couple concerns  that we would like to address with you  and regards to the address and the class in Dayton. If you could please call us at ###-###-#### we would be happy to help in any...

way that we can.Yours in Service,Aaron B M[redacted]Ohio Concealed Carry InstitutePresident/Founder"

I've known [redacted] for a while now and hes a great guy. He runs a great business and I would recommend it to anyone I know.

Refund has been issued, sorry for the inconvenience, unfortunately it was out of my control what happened and we plan to put measures in place so nothing like this happens again.
Mike P.

Based upon what I know of the business, the business' reputation, and interaction with the owner, I have no reason to believe that the request for refund will be honored. I received a sarcastic text message from the owner last evening that made it quite clear refunding is unlikely to be received. Reading recent reviews/complaints on Revdex.com.org as well as other outlets provide further support my hesitation to have any additional interaction with this company or its owner. I am unwilling to continue any further interaction or comply in further sharing of any credit card, debit, financial information, or otherwise with Ohio Concealed Carry Institute (OCCI). I do not believe, based upon the text message I received yesterday and my other previous experiences, that the response from OCCI is sincere or trustworthy. I wish to be left alone. I will take the ~100.00 loss and find a reputable company to work with in the future. I would like to thank the Revdex.com for their effort and time. Regards,
[redacted]

I would recommend this class to anyone! The class is really fun and very informative. The instructor, [redacted] really made the class. He is very energetic and enthusiastic about gun safety and he is an excellent teacher. It is a long day if you do a 1 day class instead of the 2 days but with [redacted] enthusiasm and great stories it really flew by. After the class we hit the range and all of the teaching of safety and handling guns really made a difference in my shooting. Overall it is the most affordable and enjoyable class that you could choose!

We would be happy to reschedule her class. We've reached out to Ms. [redacted] to resolve this matter. Or she can contact us by calling 614-327-9215, and ask for Aaron.

I think we are going to go ahead and refund his money if he is willing to turn in the gift certificate.  However, Ive looked on all of our merchant accounts and cant seem to find a transaction for Mr [redacted].  If he could forward a receipt or proof of...

purchase we would be willing to go ahead and refund the price he paid.  The other option is if he doesn’t have a receipt or transaction ID then we would be willing to offer a seat in one of our future classes.

Refund has been issued, sorry for the inconvenience, unfortunately it was out of my control what happened and we plan to put measures in place so nothing like this happens again.Mike P.

First of all they have yet to call me after all the messages I left.  They say they have no record of me, then why did they call me to first confirm the class then to reschedule the class?   
 
The 3rd party group that was involved has already given me a credit in the amount of $97.  I believe the Ohio Concealed Carry Institute should pay for my three hours of travel that would have been avoided had they called me.  I would accept $50 to cover the travel.

Thank you for bringing this to our attention. We are sorry to see she felt she had to reach out to Revdex.com. The first contact our records reflect from her was a call two weeks ago. We've had several classes since she purchased her Groupon. Our class schedule is on our website at...

www.ohioconcealedcarryinstitute.com. We have an opening for a class on Sunday in Cleveland. She is welcome to call or text us at ###-###-#### to schedule. We look forward to her call.