One Solution, Inc.

Quick and accurate results and service.

Everyone I talked to was very helpful and solved my problem.

Very thorough

I hadn't realized how slow my computer had become. The first person I talked to was very helpful and showed me where the problems were. The technician was very thorough and made sure that all my problems were solved and that I was satisfied. I think the service is great. I especially like that it is remote.

Good experience. Fixed sound problem quickly..

satisfactory work

I had a problem with my internet and received assistance through a technician. they checked everything and was able to find a solution. they were also willing to answer any questions that I had. all-in-all the experience was great and the services were excellent.

Tony has completely reset my computer. He has done a very excellent job. Thank you

very please with work

Everything was good, they were really helpful.

I had a great experience with the technician. He was very knowledgeable and experienced.

ONE SOLUTION IS NOT A RELIABLE COMPANY AS THEY DO NOT DO WHAT THEY TELL YOU THEY WILL DO NOR WILL THEY REFUND THE MONIES YOU HAVE PAID THEM . THEY NEVER PUT ANY VIRUS SCANS IN MY PC AND I GOT A VIRUS IN MY HARD DRIVE DESTROYING IT AND HAD TO BUY A NEW COMPUTER . I CONTACTED THE MANAGER OF THE COMPANY WHO ALSO REFUSED TO REFUND MY MONEY . MY ATTORNEY NEVER HEARD FROM THEM AND THEY GAVE Revdex.com LOTS OF NO GOOD INFORMATION AND I REQUESTED MY MONEY BACK BEFORE 7=10 DAYS . THEYU WERE VERY RUDE AND HARD TO UNDERSTAND . THEY ARE NOT A RELIABLE COMPANY AND I RECOMMEND YOU DO NOT USE FOR THEY NEVER PUT ANY TYPE OF VIRUS SCAN ON MY COMPUTER .THEY DID PUT ACRIME WATCH ON MY PC BUT IT A FREE SERVICE.. THAT ANYONE COULD PUT ON THEIR COMPUTER AT ANY TIME .THEY REFUSED TO REFUND MY MONEY AFTER TELLING ME THEY WOULD .I DON'T TRUST THIS COMPANY AT ALL FOR THEY TELL YOU ONE THING AND NEVER DO IT ....I CONTACTED THEM MANY TIMES BUT THEY WERE HAPPY TO TAKE MY $299.99 and told me it paid for 5 years but when I received paper work it only show good for ONE (1) year ... not a reliable company and I DO NOT RECOMMEND TO ANY ONE EVER ....

Hi Ms.[redacted]
We thank you for your patience and would like to sincerely apologize for the experience you had with our support team.
We do have 24x7 support and are always glad to help and serve you, but unfortunately due to some internet problems our support team was lacking in their...

services. This has now been taken care of and we would be glad to provide you the best of our services. Also, as a gesture of honest apology, we have upgraded your support package from 1 Month to 6 Months, without any additional charges. We look forward to serving you and making you a satisfied customer.     
Please let us know what time suits you best for us to contact you to help resolve the issues on your computer.
Best,
[redacted]                                                                                                                                                                                                                                            Director                                                                                                                                                                                                                                                               One Solution Inc

Excellent response to all problems that kept my computer up to speed.
I am very please to have my computer working again not spending time waiting
for what I'm working on.
Thank you
Virginia [redacted]

I would fully recommend this service they were quick and great

customer service was good. tech was very informative and patient

I had a very pleasant experience today.. My problems were solved very quickly aand profesionally

Onesolution Inc, has been desolved with this address of [redacted] we do not service computer repairs or offer software of any kind. Onesolution, one word, is a Digital Marketing Agency for only online business. Revdex.com please remove complaint as there is another company located in Chicago with...

the name of One Solution, two words, that is attended for this complaint. I have stated this in prior complaints.

gary was great

I liked working with 1 solution