One Solution, Inc.

Garry was very helpful. I very pleased.

very satisfied and the techs were very knowledgeable and explained everything in details I could umderstand

I am satisfied with the work done on computer

thank you for you service now my computer is clean again.

these guys were quick, and responsive. they resolved the issues with my laptop quickly and professionally. I would recommend the use of their services to anyone.

I had 15 min. to see how my system worked so far so good ask me again in a couple of months from now.

Service was excellent

Hi Ms.[redacted] Firstly, we would like to object to your claim of us being "scammers" and taking advantage of our valued customers. Secondly, as per our technicians diagnosis and case reports, we did find viruses in your system, which was causing multiple pop ups and other problems in your computer....

If you felt that there was no problem with your computer running slow and giving you trouble, why did you call us directly? Also, are you not happy with the services provided and is your computer not functioning in a much better manner now?                                      ...⇄ Also, we are unable to understand why you did not contact our support team/billing team in order to get a refund for the services provided to you. The above questions are just for our information and we would appreciate your feedback so we can further enhance our customer service and experience. As per your phone conversation yesterday with our specialist - [redacted] we are open to crediting your account for the due amount, however we would appreciate if you could provide us a realistic feedback of our services and your experience. This would not affect the credit issuing process in any way, but as mentioned earlier, we do not appreciate being tagged as a scam or an unethical organization unless you really are not satisfied by the services and do not see any improvement on your computer. Please respond to this complaint and we shall be glad to issue the due credit per policy and would send you a refund receipt within 48 business hours. Please note, that the amount could take up to 7 business days to reflect on your card statement.

Everything went well and faster than I was told.

I found the tech. I worked with to be professional and kind.ryan [redacted]

Thanks for Jason he helped me so!!!!!

The help was good

He did a good job

Quick and efficient. Very helpful

Great ---I think ??!!

one solution, Inc are very helpful and were fast solving my problem.

Dear Mr.[redacted],We apologize for the delayed response and for your experience with our organization, and we appreciate you for informing us of the same. Also, we appreciate your patience and time and understand how the actions of our representatives could be troublesome, and we truly apologize for the...

same. As you correctly mentioned, we do have 2 of our offices in [redacted] and since we are still in our development stage as a business, this is necessary to ensure that we have enough talent to provide support to our customers 24x7. We do realize that these representatives are not all excellent vocal skills and in verbal English, but rest assured that our talented team of technicians is highly competent and qualified. For this reason, we have a part of our operations in [redacted]. Moving forward, as requested by you, we shall ensure that you receive the follow up call at the time requested by you and also that the representative contacting you is efficient in vocal and technical skills so as to timely resolve your issues. Again, we appreciate your patience and the opportunity to provide you an exceptional customer experience.Best,[redacted]Manager - OperationsOne Solution Inc.

Computer is working fine and the problem has been resolved.

I was pleased with the most patient help and direction. ai was grateful for the quick repair of my computer so that I can get back safely on-line. I am delighted to have this safe resource for helping me be fast and successful in my work at home.
Thank you,
MK[redacted]

Very good job very happy with the help Thanks