One Solution, Inc.

The work was done in a proper manner and the teck was very helpful.

The process went smoothly. Problems were discovered and corrected.

very professional and thorough in answering all my concerns

To whom this concerns; I am [redacted]. I am a client of yours. I have had a problem with my computer not down loading files to my computer and my device. I called for help from your techs. I was lucky enough to get in contact with Martin [redacted] and he was able to correct my big problem. This man is dedicated to resolving a problem. He worked diligently till he resolved the problem. These kind of people are very hard to find. This man deserve recognition for his ability and knowledge in this profession. I highly recommend One Solution Inc. Thank you a million times for your help. I appreciate the time and effort to solve my problem. Thanks again. [redacted]

the server I recieve was very good, also they were patience with me . thank you

All issues were resolved and everything seems to be ok. My only complaint was not being able to understand the technicians much of the time John [redacted]

Ryan came in later and resolved all remaining problems.

The techs were very professional, and did a great job clearing out all of the
adware and viruses that were on my computer. I now feel safe doing my
banking business online.

Great Service

Very friendly and very helpful1

excellent response and very helpful in resolving the problem with my [redacted] e-mail.

I feel that the help to date has been adequate. Thank you and I trust that this will hel
p me. Herb [redacted]

My experience with the operators was informative and helpful. I was pleased with the service and they were able to solve my issues. The cost was reasonable and in line with those that I have worked with in the past.

I had a very pleasant and professional experience with Adam [redacted] at One Solutions. He was very thorough and extremely fast in identifying and correcting my issues. One completed, he went through the entire process with me to ensure that I was fully aware of what needed to be done and what he had done.

I am extremely well satisfied with my experience and will recommend them in the future.

absolutely top of the line if I had problems again I would go through you guys again

Please cancel my account with your o=company - Your services are no longer needed nor desired,
Date acquired: 3/8/16
Transaction ID#8**SSN**
Name on Account: Marilyn [redacted] PLEASE DO NOT CALL OR CONTACT ME FOR ANY REASON - JUST CANCEL THIS ACCOUNT.

My fix took a long time, but techs were very kind and helpful.

my results were great. the staff was really knowlegable and helpfull.

Hi Ms.[redacted]
Firstly, we would like to object to your claim of us being "scammers" and taking advantage of our valued customers.
Secondly, as per our technicians diagnosis and case reports, we did find viruses in your system, which was causing multiple pop ups and other problems in...

your computer. If you felt that there was no problem with your computer running slow and giving you trouble, why did you call us directly? Also, are you not happy with the services provided and is your computer not functioning in a much better manner now?                                      ...⇄ Also, we are unable to understand why you did not contact our support team/billing team in order to get a refund for the services provided to you.
The above questions are just for our information and we would appreciate your feedback so we can further enhance our customer service and experience.
As per your phone conversation yesterday with our specialist - [redacted] we are open to crediting your account for the due amount, however we would appreciate if you could provide us a realistic feedback of our services and your experience.
This would not affect the credit issuing process in any way, but as mentioned earlier, we do not appreciate being tagged as a scam or an unethical organization unless you really are not satisfied by the services and do not see any improvement on your computer.
Please respond to this complaint and we shall be glad to issue the due credit per policy and would send you a refund receipt within 48 business hours. Please note, that the amount could take up to 7 business days to reflect on your card statement.

Very satisfied with the work done by ISHAN

The team was very helpful and courteous. thankyou for your help.