OpenSky

Thank you for contacting Opensky!We are sorry to hear about this experience.We have attached a return label to this response, and have emailed it as well.Once the item is received back you will receive a full refund.Once again we apologize for this experience.Please let us know if we can be of...

additional assistance.Thank you

Thank you for contacting OpenSky!The customer was issued a full refund on this order on April **,2016.Please follow up with your bank. Thank you

Thank you for contacting OpenSky!We issued the customer a return label on 1/*/15, we have also attached it to this email.OpenSky is a marketplace do all product description are handled by the individual merchants.We have informed the merchant of the customers concerns on this order.We are sorry for...

the inconvenience.Once this item is received back the customer will receive a full refund.

Thank you for contacting OpenSky!We are sorry to hear that this product did not meet your expectations.When this product is received back you will receive a full refund.Once again we apologize for the inconvenience.Thank you for shopping OpenSky!

Thank you for contacting OpenSky!We are sorry for the inconvenience.Per the correspondence you have had with Wykisha, a full refund has been issued to you on this order.Please refuse the package when it is delivered.Please allow 3-5 days for the funds to be applied to your credit card.Thank...

you

Hi!We are sorry for the confusion, attached is a screenshot of verification of the total amount for 3 candles was 49.65. Please let us know if we can be of additional assistance. Thank you for shopping OpenSky!

Hi!On Order [redacted] we captured $27.97 on 12/**/16 and this item was delivered on 12/**/16 via [redacted] tracking: [redacted] On order 1[redacted] we captured $75.95 on 12/**/16, and the item are showing delivered under the following tracking:[redacted]It appears that the shirts were shipped together.Please confirm that you only received the one top, if that is the case we will be happy to process a refund for you.Thank you

Thank you for contacting OpenSky!We are sorry to hear that you received an incorrect product.We have emailed you a return label, for a full refund.We can be reached at ###-###-#### for immediate assistance.Once again we are sorry for the inconvenience.Thank you for shopping OpenSky

Thank you for contacting OpenSky!We are sorry to heat that your purchase was not as described.We have issued a return label once the item is received back you will receive  a full refund.Thank you

Revdex.com:
I have reviewed the response made by the business in reference to...

complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[I do NOT want to exchange this item as it's the 2nd one I've gotten from them already and the 2nd one to NOT WORK! With all their non-responses to me, I want a refund prior to sending this back. Once I receive the refund, I would be happy to send this non-working item back to them. I already have it boxed up and ready to send. I just don't trust them as they don't have the best reputation to working with customers. When they send the email saying I could return this for a replacement, I'd advised them I wanted my money back and NOT another of these items! A replacement is NOT a desired outcome or I would have settled for that before!! span>
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Thank you for contacting OpenSky!Your order is scheduled for delivery on 3/**/15.[redacted]We apologize for the delay, the merchant received alot of orders for this product, that caused the delay.Once again sorry for the...

inconvenience.Thank you

Thank you for contacting OpenSky!Once the item is received back in re-sellable condition the customer will receive a full refund.Thank you for shopping OpenSky!

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID[redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Thank you for contacting OpenSky!We have reached out to the merchant and requested that they make an exception request.We will let you know as soon as we receive a response.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Hi!We are sorry for the inconvenience, and the confusion.  Your return has been fully completed and the difference has been refunded to you.Attached is a receipt for verification.Once again we apologize for the inconvenience.Thank you for shopping OpenSky!

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:The blame is being fully put on me and this is not acceptable. These were not  stored improperly, this is a faulty product. A refund needs to be granted for this order. I understand there is a 14 day return policy but there needs to be an exception made. I refuse to accept any other resolution at this point.
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Thank you for contacting OpenSky!We have issued you a return label to return the item for a full refund.Once we receive the item a full refund will be issued to your credit card.Thank you for shopping OpenSky/1

Revdex.com:
I have reviewed the response made...

by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

The return label issued was for  two items - I only received one, so according to Open Sky I would not get credit for the missing item.. The third item was rejected for a refund even though the item is incorrect. I would like a refund for the ENTIRE purchase price, not just the one item that I can return. Please issue a label that will ensure that I receive a FULL refund, and I will gladly return the two items I received, and I expect a refund for the item I did not receive at all. Therefore, the total purchase price should be refunded upon receipt of the two items.
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]