Out to Lunch Deli Reviews (53)
My wife and I had a heat pump and air handler installed on June 1,
We met with Mike *** prior to the install for information about the best system and go with and quality of the equipment
Mike thoroughly explained all aspects of each and how it will benefit our home
The install started right on time, June @ 8amThe install team and techs ( 5-)
worked hours and were super menAnswering any questions we had and how the system worksThey were very respectful and courteous to both of us.They never complained throuout the hours they worked even thou it was very hot in the attic
Our compliments to the O'Brien company for training there employees so well
We had our annual service performed on our a/c heat systemHe was unbelievably pleasant and politeAccomplished the job in a timely and professional mannerAlso gave some very good advice
I had two competitive quotes to totally replace my HVAC systems and Mike with O'Brien made the sale. He and his subsequent install team were knowledgeable, prompt, courteous and neat in their work. They readily answered all my questions and then followed-up with a service call by Chris to make some minor adjustments. This was a major HVAC tear out and re-install of a large residential zoned system. I am very pleased with their work and the performance of the new system. Mike was thorough in explaining my warranty details and financing options. I will definitely recommend O'Brien to anyone looking for HVAC service.
Great service. Tech took the time to answer all my question. He did a through job on the service check and I will use 0'Brein again. Very professional.
I found the technicians to be highly professional and polite. They explained what they would be doing and performed their tasks in an efficient manner. Upon completion they explained the what had been done and the the unit was operating as should be.
I have used O'Brien's for my personal home as well as my rental units and have always been very pleased!! They are very efficient and quick to service! I also feel very comfortable using them with my older units because they are very honest! They don't sell me parts/services that are not necessary, which I very much appreciate. I would highly recommend!
This was our first experience with Josh. He was courteous and efficient. Our unit is up in our attic area which is unfinished, so, I personally could not observe what he was doing. He reported that everything was operating excellently and he explained the service package programs. This is a brand new (one year) unit, and we are very pleased with its performance....so far. Hopefully, over the next 10 years or more, we'll continue to be be satisfied.
My central air died on one of the hottest days this summer. O'Brien's came out very quickly that day and determined that my 13 year old HVAC unit was beyond repair (the fan had torqued off three of the four bolts holding it on and slashed into the coils). Brent came out the next day to close the contract and brought two window units with him, which kept my house comfortable until the next week when they could do the installation Trace and his assistant installed the unit the following week. Brent came out a week after that (on the day of the city mechanical & electrical inspections) and answered questions about the thermostat and even got up on a stepladder to adjust some of the vents for me. EXCELLENT service and I'm so glad I went with O'Brien's!
Technician was (Sean) was prompt, courteous and knowledgeable. He completed the checkout of both units, wrote up his report and reviewed his findings with me prior to leaving.
Nothing but excellence from this company! Everyone is always polite and professional. Joey V. is just the latest knowledgable employee we have met with this company.
I was very impressed with the prompt response for a routine maintenance request.
Chris, the service tech. was professional, thorough, and was eager to answer any questions I had. I would highly recommend this company and Chris.
The Tech. was very efficient, completed the work quickly, and made a suggestion on a filter change to improve system performance.
Donny arrived on time and went right to work. He was thorough professional and competent. We are very pleased with the service we received from O'Brien Service company and have recommended them to friends. Thank you.
In October 2016 we had a new heating and air conditioning system installed. The job also included replacing of our ductwork under our home. We contacted them and scheduled an appointment for them to do a home visit and assess what we need. Mike R[redacted] was assigned to us for this quotation. He was extremely detailed and professional. He was an experienced HVAC technician so knew all the requirements for our home and the specifics of current systems and capacity of each. There was no pressure to buy. We contacted Mike back in a few days with our decision to proceed. The project itself was managed extremely well and we were kept current on the details of the project and the different stages of it. As far as the installation technicians from O'Brien we could not have been more pleased. They were so professional and respectful of us and our home. The project was completed including the required county inspections that were all coordinated by the O'Brien team. We are extremely pleased with the decision to use O'Brien and are confident that we made the right decision on the equipment we had installed. I would highly recommend them for any HVAC work you need to have done.