Payoneer, Inc.

Payoneer email with transaction details:***

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*** *** ***In reference to your e-mail dated May **, with respect to our response to Complaint # ***submitted on May *, we hereby respond to you as follows: The customer who submitted the complaint, *** *** *** (the “Customer”) was advised that the primary purpose of our financial services is for companies and organizations to quickly and securely transfer funds to members and users All additional services, including transfers within our system, are optional and cannot be guaranteedA user must be in good standing with Payoneer in order to use additional services and receive payments through them. It accordance with the electronic agreement the Customer agreed to upon account application, it is within our company's authority to reevaluate or change an existing arrangement we have with account holders. We have reset *** *** account, he should be able to use the additional services nowThe customer should be aware that if Payoneer suspects that he may be engaging in or have engaged in a prohibited activity or any violation of the Service Agreement, his access to the Payoneer Services may be suspended or terminated. We would like to take this opportunity to thank you and the Customer for providing us with his feedback and regret the inconvenience caused. Please feel free to contact us if you have any additional questions or concernsWith kind regards,Dan, Employee ID:*** Customer Care Escalations Supervisor

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** *** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
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EXPERIENCE COMPLAINT ID # *** Dear *** ***,Pursuant to your email dated February **, with respect to Complaint # ***, we hereby respond to you as follows:Payoneer provides multiple global payment services, including prepaid debit cards issued pursuant to a license from *** International Incorporated (“Payoneer Cards”) Payoneer is a registered Member Service Provider (MSP) of *** worldwide.The customer who submitted the complaint, *** *** (the “Customer”), obtained a Payoneer Card through ***, a company that uses the Payoneer payment services to pay their freelancers worldwide by loading funds to their Payoneer CardsAccording to the communications we received from the Customer, it appears that for a certain period he did not have access to his Payoneer online account because he forgot his login information. We are happy to inform you that following completion of the appropriate security procedures, on 02/**/*** *** was able to successfully regain access to his Payoneer online account*** *** has since confirmed that the above-captioned complaint has been resolved to his satisfactionNevertheless, we would like to respond to your email and the details of the complaint. We would like to emphasize that one of our most important responsibilities is protecting account holder informationWhen account holders report that they forgot their login information we follow a strict security protocol in order to ensure that there are no attempts to access information by anyone other than the registered account holder, and in order to protect our system against identity theft, fraud, breach of privacy, and unauthorized access to critical informationPlease be advised that throughout this occurrence the Customer’s funds were secure and remained available to him. With regard to the Customer’s service experience, Payoneer prides itself in providing the highest level of friendly and responsive service possibleMaking our account holders feel welcome and well-cared for is among our top prioritiesWe have a very comprehensive Quality Assurance team and put great effort into making sure that our customer service representatives are working to meet those prioritiesWe are very sorry that we did not meet *** ***’s expectations A Payoneer Customer Support Supervisor was in contact with *** *** to examine the situation and the possible avenues of resolution, until the situation was resolved to *** ***’s satisfaction, as described above. We would like to take this opportunity to thank you and the Customer for providing us with his feedback and regret the inconvenience caused.Please feel free to contact us if you have any additional questions. With kind regards,*** *** ** *** Payoneer Inc

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
Hi Dan, Thanks for your emailYou guys have done serious damage to my schedules of projects paymentsUnfortunately, I don't consider this matter closed until I get my funds.You are requested to explain these same things through Revdex.com please. This is in no way a good business practice at all that you close the account of your customer with his money held in itYou should give sufficient time to your customer so that he / she can withdraw his balance on the card. I received a very poor customer support even after you guys closed my account and master cardEvery one from your support said that 'your account is closed for undisclosed reasons and we can not provide you further services'I don't understand why you should block my account with my funds on it with an undisclosed reason. And you did all of this with out any notice or any reasonYou even didn't notified me by email or by phone. So until I do not get my funds back, I can't consider this matter as closedYou should advise your partner, 2CO that they should release my funds as early as possible please. I look forward to hearing from you. Best,***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** *** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I want to respond to Payoneer's reply to my complaint as a HUMAN BEING and not as a LAWYER or a LEGAL counsel or an INTELLIGENT-wanemployeeFirst and foremost I do definitely agree about Payoneer reserving the right to cancel or terminate a service to a customer without prior noticeBasically, I haven't seen a company who doesn't do thatYou're right with thatBut let me tell you it doesn't end thereWhy? If you basically just reserved the right of such privilege then how do we spell the word JUSTICE and LOGICNot to mention you used the word CONSIDERATIONLet's first talk about JUSTICEMy situation can be compared a crime suspect that is currently undergoing a trial at the court justice but poor suspect he doesnt know why nor have no idea what case was filed against him and worst doesn't even know who he had murdered or maybe raped or kidnapped etcHow funny isn't it? LOGIC, fairly more on educated reasoningOh how stupid it is to hear someone reason out on a complaint and the reason was just merely copied and pasted to complete the sentenceVery incompetentCan't you answer from the heart or from what your brain and conscience dictates? I think you're born rich thats why you have no heart to people like meCONSIDERATION??? What a word used??? Not to mention the adjective used to modify it CAREFULDo you consider yourself as an entity who have carefully considered all factors before even jumping into a conclusion or judgement about the scenarioA not so fortunate webcam model from the Philippines who signed up for direct deposit on you company was approved after CAREFUL CONSIDERATIONIn fact I was able to get paid twiceDoes this mean your approval department or whatsoever you call it is INCOMPETENT and UNRELIABLE when it comes to doing their JOBI think thats how it meansDo you even have the heart to take into consideration that somehow it came to your mind that people primarily work to pay bills to eat etcDid you not take that into consideration? Would it really hurt that before you close the account why not for the last time jist process the transfer and close itBy then you wouldnt make someones life miserable? Yes you do noy owe me MONIESI can't remember saying you owe me MONIESDid I? I am not a native English speaker so maybe that is why I do not know what MONIES isDo you mind explaining? Oh before I forget, FYI , DONAMIS LLC, where I work as a model only have payment method for international models and do you know its only PayoneerOh yes you after cancelling the money transfer after receiving it (how stupid of you to receive it) then send it backOh did you intentionally want to make me miserable? You could have closed it and contacted DONAMIS therefore I would see my fundsbon hold and them it wouldnt be taking me so long to get my money because I no longer need to wait for Saturday and Sunday to finish because its not a business day! How sweet of you? Thank you! And because only Payoneer is tje option now I have no way to get the very small amount of $whcih could have been used to feed myself and oh have you hear of HUMANITY and go the extra mileDo you have a child or brother or sister? Whats up? If they experienced the same Id gladly wanted to see you smilingSo basically YES you do not owe me anything but wheres my *** money? Its with DONAMIS and they have no idea how to give it to me because of yout monstrous legal matters buy UNDISCLOSEDNow tell me of the very incovenient experience you have me suffered, and by putting your feet on shoes, can you confidently say YOU DO NOT OWE ME ANYTHING ? Somehow try to live as a person and not as a robotic employee with big huge brain for memorizing rules about UNDISCLOSED b.sbut forgot to have the heart of a true humane creation of GodWhere's justice? I can confidently say I did not steal not kill anybody for yoy to judge me without me knowing what am I being judged against? You reserve the right yes but try to read the whole rules you got and try to read using your heart, because if you simple base your reasoning on that statement then you could just do anything you wany if you want to and the customet cant do anything but cryNow I only want the best for both parties and it wouldnt affect u big timeI just want to get my money so allow me just for the last *** time to have my pending payouts trasnferred to my bank account because there is mo way for me to get my hard earned money but thru you! Prove me what careful consideration meansIT WOULD HURT PAYONEER TO SOMETIMES DO GOOD SAMARITAN ACTSBut if you refuse the resolution I am asking then I hope as Revdex.com who is reading this as well by now who I believe has the heart for consumers, agree how evil you are for a simple request you could not do just because of your selfish reasoni also would like to continue this complaint legally and ask financial damages from Payoneer who have made my life miserableI will ask Revdex.com to help me pursue this and I wanna be given due financial damages for the incovenience I have suffered which could have been prevented if you just for a minute tried to serve people by the heart and not by the bookThank you and again, BE A PERSON WITH A HEART NOT A PERSON BY THE BOOK.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Dear
Revdex.com ! I want to tell "Thank You " for your
assistance with my complaint to Payoneer company number ***
I am happy to inform you that Payoneer Gave my my money back and we
solved all kind of problems that we had They contacted me via email and by
phone and then wired money on my account .I already took the money from the
card and everything was fine .So I don't have any claims to Payoneer anymore
.Thank you very much again for your help - I am sure that without your
assistance it would have been much harder for me to get a positive result in my
complaint So you can close my complaint ?*** because it has been solved
already
Regards , *** ***
Sincerely,
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*** *** *** ** * ***Dear *** ***,In reference to your e-mail dated April **, with respect to our response to Complaint # *** submitted on April *, we hereby respond to you as follows: We have thoroughly investigated *** ***’s complaint and following a review of his case, we can confirm that our decision to cease provision of the Payoneer Services to *** *** by closing his account at Payoneer remains the same. Payoneer has made a commercial decision to close the *** ***’s accountIt was further decided that the *** *** is not eligible to open another Payoneer accountAs stated in our former letter dated April *, 2016, pursuant to the Payoneer Card’s terms and conditions, which were accepted by *** *** when he registered to the Payoneer Services, making these decisions were in Payoneer’s sole discretion. In regards to the remaining Payoneer account balance, we would like to clarify as follows: Payoneer had provided *** *** with a service enabling him to receive payments, using the Payoneer CardAs stated in our former letter, on March **, Payoneer returned *** ***’s most recent payments in the sum of $3,back to their senderAccordingly we would like to emphasize that Payoneer does not owe *** *** any monies. With this communication we consider this matter as settled.If *** *** has any further questions regarding the status of the above refund, we would recommend him to contact the payments sender directly and request them to research this situation and see what avenues of resolution they have. We would like to take this opportunity to thank you and the Customer for providing us with his feedback and regret the inconvenience caused.Please feel free to contact us if you have any additional questions.With kind regards,Anat L***, VP Operations,Payoneer Inc

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[redacted]Dear [redacted]:In reference to your e-mail dated September **, 2017 with respect to our response to Complaint # [redacted] submitted on September *, 2017, we hereby respond to you as follows: We are sorry to hear of [redacted]‘s dissatisfaction with our previous response. However, her response does not provide any new information that would help us to reconsider or challenge the outcome of this unfortunate incident. Based on the information received from all parties: (1) [redacted] and (2) the merchant, it seems that they were having some kind of a disagreement related to [redacted]’s expectations from the contract/deal she made with [redacted]. We have enclosed to this message a copy of a recent email received from the merchant.We would like to emphasize that where a card holder has an issue with goods or services purchased using their card and has not been able to remedy the issue with the merchant in the first instance, we may have a “chargeback right” under the MasterCard dispute resolution policies. However, as a general rule, our ability to help will be limited by contracts that the card holder may have signed with the store/merchant. We may not be able to help in some cases such as billing disputes, contract related disputes or disputes about the quality of service provided by a merchant. In these instances, we will ask the account holder to contact the merchant or service provider directly and or check if the law permits them to challenge the merchant in a court.According to the MasterCard dispute resolution policies, the merchant ‘wins’ the chargeback when the Network determines the compelling evidence provided by the merchant sufficiently disproves the customer’s dispute. In the response we received from [redacted], seems there is still some room for a remedy. We suggest [redacted] to attempt and contact the merchant again in most cases, the easiest way to settle a dispute is for buyers and sellers to connect, figure out what happened, and work together to solve it. Payoneer will attempt to contact the Network to research this situation one more time and see what avenues of resolution they have. Payoneer prepaid debit MasterCard card is protected by a fraud detection service that helps prevent potential fraudulent use of the card. This round the clock service protection on the card should identify uncharacteristic activity on the account. If a transaction is flagged as suspicious, a card holder will receive a communication from Payoneer inquiring about the transaction and asking the user to confirm the validity of the recent transaction. Users must keep their card details and any security features safe at all times and notify us, without undue delay, on becoming aware of loss, theft or misappropriation of the same or of any transaction that is not authorized. A transaction shall be considered as not authorized if the user has not given his/her consent for the transaction to be made.We would like to take this opportunity to thank you and the Customer for providing us with his feedback and regret the inconvenience caused.Please feel free to contact us if you have any additional questions or concerns. With kind regards,Dan, Employee ID:[redacted] Customer Care Escalations Supervisor

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

First I would like to apologize for my late response to your email outreach as well as phone outreach.  I have undergone two surgeries related to breast cancer in the past six weeks and this has made me a bit unreachable.  I would like to be really clear about my issues with Payoneer.  They NEVER made any effort to resolve or address the issues that I had with them.  In fact the stress that they caused in allowing me access to my funds and the way that I was treated severely impacted my life on many levels including mental and physical.  I felt threatened several times when they asked me to remove my complaint with you guys and that is not the way a person should fee by a large company like that particularly when they have hold of your thousands of dollars that you need to pay your medical bills!  In any event, I hate to see them get away with an A plus standing when they should be investigated for the way that they treat their customers and the fact that they forced me to send a federally issued document over the Internet as a hi res file before even beginning to drip release my funds, by not providing transparency in how they allow customers access to information on the money release, etc.  They have done nothing to address any of these issues.  It took me weeks and lots of aggravation while undergoing intense medical treatment to finally get access to all of my money and to get regular calls and emails from Payoneer demanding that I remove my complaint with Revdex.com isn't right.  I am not an enterprise I don't have a department of people to  ensure that I keep an A plus rating I'm just one person and when I go into the hospital for surgery, things just stop.  So when I wasn't communicating with you guys it didn't mean that I was satisfied with the results or how I was treated it meant I was in patient trying to recover.
 I got access to my money but not without great stress and not without delay that created horrible extenuating circumstances for me. This business is not operating with any sort of transparency. When I reported to the local FBI office that they required that I send a hi res copy of my passport over the Internet and they were very uncomfortable with that. I suppose what I'm unclear about is what the role of the Revdex.com is and perhaps you can help me. I wish that I had been warned about some of the outlandish practices that Payoneer resorts to - it would have greatly altered my thinking in using them as a resource. When you state that they are an a plus company I truly find that very hard to believe when I have been victimized personally by their practices. We aren't talking a few hundred dollars and a few days. We are talking well over a month to access over 40 thousand US dollars. And I only got access to that money after filing a complaint with your office and numerous calls and emails and even involving the FBI. If in your mind that resolves the case or moves it to that column I am truly at a loss. This company should be investigated for its treatment of customers and for the non chalant way it handles cash in accounts.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

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[redacted] In reference to your e-mail dated March **, 2017 with respect to Complaint # [redacted], we hereby respond to you as follows:  Payoneer provides multiple global online payment services, including prepaid debit cards issued pursuant to a license from MasterCard® International Incorporated (“Payoneer Cards”). Payoneer is a registered Member Service Provider (MSP) of MasterCard® worldwide.The customer who submitted the complaint, [redacted] (the “Customer”) registered to the Payoneer Services on March **, 2017 to receive payments via our Global Payment Service.  Following our review of the Customer’s Payoneer account details, which included an extensive investigation and careful consideration, on March **, 2017 Payoneer chose to cease the provision of the Payoneer Payment Services to [redacted]. We periodically review accounts for security purposes and to ensure that customers are still in good standing.  According to the Payoneer Card Terms and Conditions, it may be canceled, repossessed, or revoked at any time without prior notice subject to applicable law. Furthermore, Payoneer has the right to terminate an account at any time at its sole discretion; whether for Anti-Money Laundering regulations, risk management considerations or any other reason, Payoneer is under no obligation to disclose the reason for the rejection.  Payoneer must comply with all legal and regulatory duties imposed upon it and handle all funds in accordance with these requirements. Payoneer strives to strike the right balance between accommodating our account holders' financial needs, while also prudently managing risk controls for us and for our customers. In order to receive payments from his partners [redacted] will have to find a different venue.  We would like to take this opportunity to thank you and the Customer for providing us with his feedback and regret the inconvenience caused. Please feel free to contact us if you have any additional questions or concerns.  With kind regards, Dan, Employee ID:[redacted]  Customer Care Supervisor

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[redacted]Dear Nicolas Florio:In reference to your e-mail dated June **, 2017 with respect to Complaint # [redacted], we hereby respond to you as follows:Payoneer provides multiple global online payment services, including prepaid debit cards issued pursuant to a license from MasterCard® International Incorporated (“Payoneer Cards”). Payoneer is a registered Member Service Provider (MSP) of MasterCard® worldwide. The customer who submitted the complaint, [redacted] (the “Customer”) registered to the Payoneer Services on March *, 2017 to receive payments via our Global Payment Service. Following our review of the Customer’s Payoneer account details, which included an extensive investigation and careful consideration, on June *, 2017 Payoneer chose to cease the provision of the Payoneer Payment Services to [redacted]. We periodically review accounts for security purposes and to ensure that customers are still in good standing. According to the Payoneer Card Terms and Conditions, it may be canceled, repossessed, or revoked at any time without prior notice subject to applicable law. Furthermore, Payoneer has the right to terminate an account at any time at its sole discretion; whether for Anti-Money Laundering regulations, risk management considerations or any other reason, Payoneer is under no obligation to disclose the reason for the rejection.Payoneer must comply with all legal and regulatory duties imposed upon it and handle all funds in accordance with these requirements. Payoneer strives to strike the right balance between accommodating our account holders' financial needs, while also prudently managing risk controls for us and for our customers.In regard to the Customer’s account balance, we did a re-evolution of this aspect of the situation and the possible avenues of resolution. We are happy to inform you that following completion of the additional review of [redacted]’s claim it was decided to allow him to deplete the account balance. We would like to take this opportunity to thank you and the Customer for providing us with his feedback and regret the inconvenience caused.Please feel free to contact us if you have any additional questions or concerns With kind regards,Dan, Employee [redacted] Customer Care Escalations Supervisor

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

Payoneer still owes me 17,959.43 USD and they have told me on July [redacted], 2017 that they may never give me the money back. 
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I have compiled a detailed case showing exactly how poorly I have been dealt with since May [redacted], 2017. Everything is publicly available here * [redacted]Here are the key facts : - I was using this Payoneer account as a personal savings account, to receive salary from my company, since at the time I did not have a USD account, since I'm from Canada.- This money was all my savings, and I saved it up diligently because my goal was to have a full year's worth of salary saved up. - Since May [redacted], 2017 my account is "under review" and I was not able to withdraw my money (17,959.43 USD) from the account. - Since May [redacted], 2017, I had to call them multiple times to get a reply by email. It seems like if I hadn't pushed so hard, they would have just "forgot" about the $17k they owe me. - On July [redacted], 2017 I have called them and they told me that it would be possible that I would never get my money back and that I needed to contact the Financial Ombudsman Service - To this day, they have not provided any proof or specific reason as to why my money is frozen. Now, they can tell us that "it's not against their terms of service to steal my money", but what an argument is that? We all know that a lot of customers don't read these terms, and not making these terms obvious enough may be against the law. 
I promise that I will do whatever I can, and that if they end up "legally" stealing my money I want as many customers as possible to know that they can do with them. 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

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[redacted]Dear [redacted]:In reference to your e-mail dated September *, 2017 with respect to Complaint #[redacted], we hereby respond to you as follows:Payoneer, a Delaware corporation, is a provider of payment processing services. We are a Money Service Business (“MSB”) registered with FinCEN. Payoneer is a licensed money transmitter under the laws of various states in the United States of America, we provide multiple global online payment platforms, including prepaid debit cards issued pursuant to a license from MasterCard® International Incorporated (“Payoneer Cards”). Payoneer is a registered Member Service Provider (MSP) of MasterCard® worldwide.The customer who submitted the complaint, [redacted] (the “Customer”) has been using  the Payoneer Services to process commercial payments to Payoneer users since July 2017. According to [redacted]’s statement in the complaint, he is disputing the following payments he made via our services: Payment ID: [redacted] dated August [redacted], 2017, for $515.46; Payment ID: [redacted] dated August [redacted] 2017, for $412.37 and Payment ID: [redacted] dated July [redacted], 2017, for $515.46; all made to the same user, Payoneer Customer ID [redacted].At Payoneer, we pride ourselves on making the payment process as easy as possible for all parties. Based on the information received from all parties: (1) [redacted] and (2) the payment recipient, Payoneer Customer ID [redacted], it seems that they were having some kind of disagreement related to [redacted]’s expectations from the contract/deal he made with the payment recipient. As a general rule, when there is a dispute between payers and payees whether agreed qualitative service/product was provided, Payoneer first encourage them to work out the problem. If that fails, we may step in to moderate. When it comes to resolving disagreements, we will treat all sides fairly. However, we do not evaluate the quality of work, but will focus on a careful review if the payee and payer were following all policies and best practices. During the resolution process, we may ask either or both parties for more information and will work to evaluate the information provided and determine the outcome of the claim. Payoneer’s appropriate team has recently reviewed this case to examine the possible avenues of resolution. We are happy to inform you that following completion of the additional consideration of [redacted]’s claim, it was decided to refund him with the amount he requested ($1,443.29). On September [redacted], 2017, a refund was processed to the Customer’s Visa card on file and we expect that [redacted] will see these funds on his card shortly. Accordingly, the above-captioned complaint can be considered as resolved to the Customer’s satisfaction. We would like to take this opportunity to thank you and the Customer for providing us with his feedback and regret the inconvenience caused.Please feel free to contact us if you have any additional questions or concerns. With kind regards,Dan, Employee ID[redacted] Customer Care Escalations Supervisor

[redacted]Dear [redacted]:In reference to your e-mail dated July **, 2017 with respect to our response to Complaint # [redacted] submitted on July **, 2017, we hereby respond to you as follows: We are sorry to hear of [redacted]‘s dissatisfaction with our previous response.We would like to emphasize that we have thoroughly investigated [redacted]s complaint and following an additional review of this case, we can confirm that our decision to cease provision of the Payoneer Services to [redacted] by closing his account at Payoneer remains the same.In regard to the account balance, while we understand the Customer’s continued frustration and concerns associated with this situation, we can confirm that our decision to withhold [redacted]s account balance at this time remains the same as well.All actions taken by Payoneer with respect to [redacted]s account balance were in full compliance with Payoneer’s Terms and Conditions.  The actions taken to withhold funds were for risk/compliance reasons, and unfortunately we are unable to provide any additional information.Please feel free to contact us if you have any additional questions or concerns With kind regards,Anat L[redacted]VP Operations

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

Payoneer did notthing to protect its customer. This just proves that Payoneer is a weak company not to be trusted. Paypal and my UK bank have resolved this matter with no problem, how come Payoneer has not taken any action to resolve this as well after waiting for nearly 3months?  After the goods have not been received, we have contacted the White Glove to recieve a refund, but they have never mentioned about a restocking fee. Instead, they have ignored me and never responded to my request. Also, when the payment was made, there were no terms mentioned including the restocking/cancellation fee. My money has been stolen and this company is full of lies.  Furthermore, I will make sure to close my account with Payoneer and share my experience with other Payoneer users, as there is no protection what so ever on purchases or resolving cases, waist of time and money. NOT RELIABLE!   
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]